ManageEngine Endpoint Central Reviews

In my comparison of endpoint management products -- both in 2020 and again in 2023 -- ManageEngine Endpoint Central (Enterprise or UEM) was the only one to check all of the must-have boxes for organizations that aren't entrenched in Microsoft 365. It also does so at one of the most competitive prices.

It doesn't provide automated/audited privilege management/elevation for providing users with local administrator access on their system when needed. Instead, you must deploy a configuration change to add them to the local administrators group, or to create a second account with administrator privileges.

Endpoint Central's remote control tools enable us to provide reliable IT support to our staff from anywhere with an Internet connection. We can easily deploy custom scripts, software, and other configurations to all of our devices at once, AND the Threats & Patches functionality keeps our computers up to date with minimal effort.

Lockdown / kiosk mode for Android devices did not provide us with the same functionality as some other platforms, but we primarily manage Windows based systems so this was a very small trade off. Windows management is fantastic.

It allows for centralized management, where you can centralize the management of your devices, management of security patches and applications.

Endpoint Central administration has more pros than cons. Where it got a bit complicated for me was in the configuration of email management for the administration. Then I got the error.

Software Deployment, Remote Connection to clients, Inventory information, Patching, self service portal

Cost is quite high, occasionaly problem after updating, find it is not as reliable with Mac clients

Automation - Being able to set scans and then walk away and patches will be deployed.
Admin Tools - Helpful when on a remote session.
Configuration - Being able to setup department specific configurations that are time consuming to manually build.
Well built reporting tools.

SDP integration - would be to import data from Service Desk Pro into the computer details. (Ex. assignment, department etc.)
More granular control over the notification pop ups.

This platform offers a wide range of features for managing desktops, laptops, servers, and mobile devices in a centralized way. The ability to automate patch management has significantly reduces administrative overhead and boosts productivity.

Experience is good as of now , it not a cons or drawback only a suggestion the user interface can feel a bit cluttered at times, especially when navigating through more complex tasks like patch management or device configuration.

This is an all-encompassing Endpoint Management solution that I've used in both my previous and current organizations. It streamlines the management of end-user devices (laptops, desktops, and mobile devices) as well as servers (Windows, Linux, and macOS), significantly boosting team productivity. Key features include Patch Management, Software Deployment, and Remote Administration with Remote Control capabilities. The platform offers a unified dashboard, allowing you to manage everything from a single interface. Additionally, its Mobile Device Management (MDM) functionality is particularly robust, and we prefer it over Microsoft Endpoint Manager for managing mobile devices. The solution is available as either an on-premises package or a cloud-hosted option (across the globe).

Given its broad range of features and capabilities, there is a learning curve for first-time users. However, ManageEngine offers professional training and certification to help enterprises ensure their staff is well-equipped with the necessary knowledge and skills before using the platform

Manage Engine makes it easy to manage endpoints and perform system updates , standardize administrator accounts do inventory . Endpoint gives users the power to do more with less time and effort

Some aspects of the patch management and os deployment are unclear but ManageEngine is actively committed to improving on these matters

Manage Engine Endpoint Central has some best features that are:
Comprehensive Device Management: It is best solution for managing desktops mobile devices and etc.
Automation: It can do automate patch scan and we can also deployment of software tool.
Remote Control: It is very easy to connect the remote session from endpoint central portal only we don't not required any other remote.

There are a few areas where i Don't like.
Complex Setup: Some users report that the initial setup and configuration can be quite complex and time-consuming, especially for those not familiar with the platform.
Performance Issues: In certain case there is performance issues.
Cost: Pricing is high if we wanted to buy more license.
These points are typically areas where users feel there is room for improvement.

Cross Platform \ On Prem and Offsite Device Management

Overall cost for smaller companies, this can be a limiting factor if you wanting all the bells and whistles that are on offer

- Effortless patch management process for Windows and Linux, including third-party software.
- Detailed asset Management showing all the Hardware and software details.
- Configuration Management to automate the Endpoint related task.
- The service engineer doesn't need to go to the System instead they are using a troubleshooting tool from the Endpoint Console.

Most of the options are not available for the Linux OS. We may need to write a script to automate the process, which requires much effort.

What I liked most about ManageEngine Endpoint Central is its comprehensive approach to endpoint management. The tool simplifies patch management, software deployment, and remote troubleshooting, all from a centralized interface. Its user-friendly dashboard and extensive automation features make managing diverse endpoints efficient and straightforward. Additionally, the detailed reporting and compliance tracking provide great insights into the security posture of the environment.

What I liked least about ManageEngine Endpoint Central is that the initial setup can be somewhat complex, especially for larger environments with many endpoints. Navigating through some of the advanced features may require a learning curve, and the interface, while comprehensive, can sometimes feel cluttered. Additionally, the reporting features, though detailed, could benefit from more customization options to fit specific organizational needs.