MicroMain Reviews
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23 Reviews
- Industry: Law Enforcement
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great software for establishing a new work order management system.
Reviewed on 2018/10/16
It will be a great tool when tracking standard work orders.
It will be a great tool when tracking standard work orders.
Pros
It’s easy to use and it is capable of exporting data into excel spreadsheets.
Cons
It is tedious when needing to upload documents to a work order. It also limits your ability to customize the layout and the reporting fields. The design is dated and doesn’t look like a software that is used in modern day.
Response from MicroMain
Thank you very much for taking the time to review our CMMS software. We are constantly taking our user feedback into consideration to make the product better. I have noted your feedback and will communicate with our development team your pain points, so they can be addressed. We appreciate your business and review.
The MicroMain Marketing Team
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Need UX/UI Design
Reviewed on 2022/02/17
Pros
Ability to track equipment usage and planned maintenance.
Cons
Needs UX/UI design. Not a product that our field technicians could pick up. Needs a lot of back end support.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall Great Experience
Reviewed on 2018/01/03
We now have a central location with all of the service records and equipment at our fingertips....
We now have a central location with all of the service records and equipment at our fingertips. Batch automation for work orders helps limit the time sitting at a computer setting up daily schedules.
Pros
There is a lot of customization with the field naming to match any naming convention you might want to implement. Our staff really likes how you can upload documents and images to store with each piece of equipment or device. Customer support is outstanding and very knowledge about the product and this is 1 of the big reasons we went with MicroMain.
Cons
User friendliness isn't as good as other software on the market, but the overall functionality overcomes a lot of that.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Hard work pays off
Reviewed on 2009/12/17
Very good program, But you really need a person to take the trouble calls and enter the data...
Very good program, But you really need a person to take the trouble calls and enter the data correctly. Depending on the size of the facilities. It is worth it the price,after you get it going.
Pros
If the information is entered into the data base correctly the payoff is almost endless. I run a staff that has between 9 and 14 , on a 24 hour operation,with the use of Micro Main Im able to pass down work orders, time tracking and productivity has went up and time management has improved, parts usage, accountability for resources has increased, one of the best uses for this program is being able to show someone who is not familiar with maintenance or engineering a picture of the part that was used on a job and also a picture of the equipment it was used on including the location of the equipment.Work orders can be grouped as projects for bill back purposes or just tracking progress. Normally in facilities maintenance we are considered to be overhead or the necessary evil, one of the ways to offset the cost of operation of a facilities is anything outside of the contract is to bill back the extra request. Micro Main provides me with the ability to do this.
Cons
Pick who you want to enter the data wisely, and the program will pay for its self many times over.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Great Customer Services!!
Reviewed on 2014/03/25
Overall Micromain CMMS is great. It's easy to use and navigate. The customer service and technical...
Overall Micromain CMMS is great. It's easy to use and navigate. The customer service and technical support are always there for us. The function of the software is close to perfect, which Micromain always improve to suit their customers needs.
Anyway, I found that the software is still lacking on security feature when the users need to set up the security down to fields/buttons on the page.
Another restriction is the query page that should allow the users to select which fields/columns they want to see on the main query page and in which order.
Also, the printer setting should be easier for the users to be able to select their printers.
Thank you very much for your support to our company. I truly appreciate it.
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Poor software, not user friendly
Reviewed on 2017/12/14
Pros
This software is very difficult to use and is not user friendly. The only positive thing I can say is that it does store information.
Cons
Unfortunately this software is not very intuitive and very hard to use making it impossible to keep track of work orders.
- Industry: Electrical/Electronic Manufacturing
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An effective tool for CMMS
Reviewed on 2014/12/24
Pros
MicroMain provides us the best support and service. They always fix any issues or find an alternative way to fix the problem we have. The out-of-box software includes all of the major functions needed for CMMS, such as work order, asset, part inventory, purchase order, etc. The software is also customizable (via the source code) to fit the company's requirement.
Cons
The user security level configuration is not deep enough to control the field and button level (ex. enable/disable, read/update/delete etc.). For example, the system cannot prevent the user in the technician group from clicking the "Complete" button to close the WO when they are not allowed to close the WO.
- Industry: Electrical/Electronic Manufacturing
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Micromain gets the job done for the most part.
Reviewed on 2016/03/30
Pros
Not very familiar with this product but thus far it serves its purpose as far as organizing and giving the opportunity to prioritize work as needed.
Cons
Not really user friendly, and takes some getting used too. But once you manage to get the hang of how the ENTIRE SYSTEM operates and it's functions, it them becomes routine.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Maintenance Software
Reviewed on 2019/09/05
Standardization across ten sites will allow the company to spare part inventory, which will drive...
Standardization across ten sites will allow the company to spare part inventory, which will drive the cost
of overall maintenance across ten sites in the US.
Pros
All sites are standardizing to Micromain Software, we've converted from Bigfoot software to Micromain.
Cons
Populating the Bigfoot Software data into the new Micromain Software Database, not as simple as copy and paste.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazingly awesome!
Reviewed on 2018/05/15
Pros
This product is prime above all Facilities software that I have used. It does everything I need and then some.
Cons
It took a little getting use to, but in no time I was in the swing of the software and absolutely love it
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User Friendly
Reviewed on 2017/12/15
All in all a great software to use.
All in all a great software to use.
Pros
Its a great software to use, overall it management strategies are dominant and i would to thank the software engineers for creating a user friendly software for personal or business use.
Cons
The product is of high standards that although it is a user friendly software it has a dominant function that's allows you to manage but also needs a strategically build option manual that allows users to make decisions.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Merge and Upgrade
Reviewed on 2013/03/28
Overall I would give this a rating of 3 on a scale of 1 -5. Although I would recommend this...
Overall I would give this a rating of 3 on a scale of 1 -5. Although I would recommend this product I also think it needs some work to be competitive.
Pros
Great support for merge and upgrade. Contracts feature is a great way to tract contract costs associated with assets.
Cons
Needs improved searching, not friendly trying to find areas to add to work orders. Would be nice to have a way to add multiple assets to a single work order. Also needs improved sorting / filtering ability, not user friendly to sort off of a column then close an item and have to re-sort again. Still some problems with reports.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MicroMaint Software Review
Reviewed on 2017/05/04
It is a very good system for our needs
It is a very good system for our needs
Pros
I have found the software to be very easy to train employees on and it does about 95% of what we need it to do
Cons
I would liked to have a column in the system so it could be labeled for planned work. I would also like to be able to set up the layout the way I wanted it and have a save layout option so it would stay the way I set it up.
- Industry: Philanthropy
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Using MicroMain from scratch
Reviewed on 2015/06/23
Pros
We were not using any kind of software, so we started using MicroMain from scratch. It is very intuitive and simple to set up and start using . There is quite a bit of customization as far as naming fields to match your appropriate use. I really like the project feature which allows you to type a lot of information together under one project heading. I also really like the ability to store electronic documents within the system eliminating file drawers of paper in my office.
Cons
I haven't found anything I don't like as of yet! The software is so easy to use I haven't gone to any formal training. I've simply read the help text and user manual and got it up and running without any problem whatsoever
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Maintenance Software Out There!
Reviewed on 2018/05/24
Pros
The functionality is unlimited. It does everything we need it to do. Being able to make data-driven decisions from the advanced reporting feature has helped us save a ton of time and money.
Cons
To be honest, there isn't a whole lot that I would complain about. We find it very useful and it serves are needs.
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very useful and robust documentation and tracking software
Reviewed on 2017/07/26
It is quick and easy
It is quick and easy
Pros
The software tracks everything you could think you would need on equipment, maintenance, and creates reoccurring tickets as reminders
Cons
For a small shop sometimes the software seems a bit large and over necessary especially for people that are not computer savvy
- Industry: Electrical/Electronic Manufacturing
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User Friendly
Reviewed on 2016/02/22
Pros
Easy to navigate. I don't have to dig through tons of stuff that I will never use. I like the capability of generating a purchase order and referencing it to a work order. Reporting system is pretty good also, once you practice a bit. Training was excellent!
Cons
No complaints. It would be nice to have an email automatically generate to your staff when they are assigned a work order, or every morning when I come in, the work orders due for that day are already on the printer.
- Industry: Electrical/Electronic Manufacturing
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great tool to have
Reviewed on 2016/08/18
Pros
Lots of feature for minimal costs. Customer service is excellent!
Cons
Not as user friendly as some of the other software out there. I would love to be able to create new fields on the fly. If I create a new work order under an asset that's not in the system yet, then I have to back out and create the new asset first. There should be a drop down feature under the asset tab that you can just add in from any screen. The same should go for all the functions in the system.
- Industry: Primary/Secondary Education
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent Product !
Reviewed on 2014/06/05
Pros
Vendor is fabulous to work with. Our account/sales rep was very thorough. We purchased the Premier package with web request and Mobile app.
Cons
Nothing. The vendor is the crucial aspect to why we selected the product.
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Review Source
Overall rating
Reviewed on 2018/01/22
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Vehicle Maintenance Software
Reviewed on 2016/12/13
It's nice knowing when our company vehicles are due for regular maintenance and not having to worry...
It's nice knowing when our company vehicles are due for regular maintenance and not having to worry and wonder. It's very detailed and easy to use. This goes for oil changes to tire pressure. Awesome software for anyway anywhere.
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Review Source
Overall rating
- Ease of Use
- Customer Support
GTLC Review
Reviewed on 2012/04/19
Highly Recommend.
Highly Recommend.
Pros
Great Customer Support and feature rich.
Cons
Implementation at large facility is time consuming, but not sure of any product where this would not be an issue.
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Uso del sistema
Reviewed on 2023/05/06
Pros
El uso de la gestion desde la creacion de una orden trabajo hasta el punto del cerrado de la misma desde la aplicacione movil es meramente atractivo y de un muy facil uso la interaccion con la plataforma es de cierta manera amigable.
Cons
la complejidad del sistema empieza en el uso del uso de Analytic para la creacion de reportes sobre la gestion de las labores, tengo un poco mas de dos años y no he recibido soporte o no se si lo existe mediante dudas o detalles que pasan con el programa y con la creacion de reportes, me gustaria que existeria un canal donde ubiera videos del uso del sistema para obtener el mejor uso del mismo sacar el mayor provecho
