Pivotal Tracker Reviews

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150 Reviews

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Pivotal - a tool with ease of use
Reviewed on 2018/12/15
Yes , I would always choose to use pivotal tracker for agile software development methodology.
Yes , I would always choose to use pivotal tracker for agile software development methodology.
Pros
One thing that makes me choose pivotal over other software development tools is that it's quite easy to use and understand as a developer. It's convenient to compartmentalize the tasks according to the iterations - current/backlog or icebox.
Cons
What I like least about this software is that it doesn't provide time tracking functionality for the stories created.

- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Keeps track of your software development
Reviewed on 2018/04/09
Able to track time and milestones for software development
Able to track time and milestones for software development
Pros
I like the overall functionality and the way it works. It sends emails for activities, team collaboration is good, and setting goals and landmarks is quite helpful
Cons
Pivotal Tracker can do a bit better with it's UI for better user experience. Besides that the price tag is not very convenient for most users.
- Industry: Restaurants
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Good at making lists
Reviewed on 2019/12/03
Overall, Pivotal Tracker serves the purpose of having a list of action items to discuss when on a...
Overall, Pivotal Tracker serves the purpose of having a list of action items to discuss when on a conference call and to make obvious whose "court" the ball is in. I just wish there were ways to add other file types easily and to set up alert systems to make sure projects stay on a timeline.
Pros
Pivotal Tracker is a way for several off-site people working on the same project to stay in touch with the list of action items and obviously check them off when they are complete. What I like most is the visual of who is in charge of an item, when it was assigned, and when it is complete.
Cons
I feel Pivotal tracker doesn't do a great job of prompting people to complete their tasks. I wish there were features that would send an alert/message to the owner of tasks that are past due.

- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good project management software
Reviewed on 2021/04/24
Pros
- clean and minimal user interface
- easy to use and get familiar with
Cons
- lack of more features
- buggy at times

- Industry: Entertainment
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Gamifying Our Team's Productivity
Reviewed on 2019/02/19
Pros
Pivotal Tracker makes it easy to stay on track with multiple projects simultaneously, and know exactly where all team members are at any given time. The points system also adds a "gamified" element and helps us have a better sense of how long projects will take.
Cons
When creating massive amounts of similar tasks, there's no way to bulk add these similar tasks so they must be done one by one, which is very time consuming.

- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for Collaboration Between Developers and Designers
Reviewed on 2017/11/14
Pros
It's innovative. When I click on a task that needs to be edited, I get a menu of items that are typically fixed towards the upper half of the page. It's a very smart way in which to show what modifications can be made to the task, but without overloading the overall layout with too many options.
Cons
I'd love to see a more modern UI or different themes for the overall dashboard. I find that my eye tends to lose focus because the colors being used to highlight tasks that are either in progress or completed are not prominent enough.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Optimal Agile tracking tool
Reviewed on 2019/04/12
Experience has been great so far! Another important thing to note is it's not UI heavy so it works...
Experience has been great so far! Another important thing to note is it's not UI heavy so it works better than other solutions of its kind.
Pros
In my opinion, the greatest feature or pro this software has is that it works around stories, making the optimal tool if work with the Agile methodology for your development projects! I also recently integrated with Slack and it works seamlessly!
Cons
I haven't used it long enough to write about cons, so far so good! Oh wait! Something I would like to see is a desktop app for Pivotal Tracker.
- Industry: Consumer Services
- Company size: 2–10 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
Great project planning tool
Reviewed on 2015/12/22
When building out our web application (Methodologee), we needed a story-based project planning...
When building out our web application (Methodologee), we needed a story-based project planning tool/agile software that allowed our team to collaborate and execute all the features instantly. We were referred to PT by our Senior Developer and loved using it.
Pros
Great agile software, easy story writing tool, API to the feedback and knowledge based tools we were using.
Cons
The mobile app was not that great but it might have improved by now.

- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great once you get the basics down.
Reviewed on 2018/11/20
Pros
Lots of tools here, from basic use to power users.
Cons
Took time for the team to understand its functions.

- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Decent Project Management Tool
Reviewed on 2019/10/23
Pros
Very easy to use; intuitive - didn't need to train anyone
Cons
Slightly limited functionality relative to competition
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
IT management tool
Reviewed on 2023/11/20
Pros
Collaboration is the main point. It allows everyone to collaborate and work together. In addition, reporting function has variety of charts and metrics to be used.
Cons
Price is the main con of pivotal tracker followed by limitation in customization.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Pivot Tracker Review
Reviewed on 2023/04/12
It is helpful for a software wise to manage the task and work in an efficient way.
It is helpful for a software wise to manage the task and work in an efficient way.
Pros
This tool allows to track the project and every task. This tool is very easy to use. By using this tool, we can easily track the project work management and it have friendly UI. We can track the project task through the mobile apps itself. It has many features that help our team for an efficient way.
Cons
This tool has access for the android app but that is not efficient as the web application. Other than that, this tool is good to use.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good if you really working Agile
Reviewed on 2022/05/19
Pros
Simple and useful, if you are really using agile pivotal tracker can help you to do it properly
Cons
Sometimes in between sprints, we need to change the methodology temporarily for a short period of time, PT is not really good for those times
- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Pivotal Tracker is our daily agile management tool at a tech startup.
Reviewed on 2018/05/04
Pros
Pivotal Tracker does a good job for agile product teams, allowing cadence and 2-week sprints to be easily organized. Stories can be sorted by labels, epics, or workplaces (these can include stories across multiple projects/labels/and assigned team members).
Cons
Pivotal Track is difficult when using it for a product team with lots of different project boards (i.e. Design, IOS, Android, Backend). It's hard to keep track of what you are assigned to across different projects. When someone comments you on a story, you receive an email notification, but there is no other way to keep track of outstanding questions or needs without going back through all of your read emails.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
For the scrum teams around
Reviewed on 2020/10/10
I use it on the daily with my team. It has been amazing so far and I havent had any complains with...
I use it on the daily with my team. It has been amazing so far and I havent had any complains with it.
Pros
This tool is nicer to use because it has alot of very clear cut usages. It makes it easier for you to clearly mark out which feature belongs to where. Which feature belongs to which release. Devs have a good time managing their tasks here. Adding blockers to other features is easy. The UI is not confusing and that makes for a more productive time.
Cons
The UI feels abit dated in terms of styling. The placement of all the buttons and links makes sense, just that the styling feels abit dated.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bugs be gone
Reviewed on 2019/06/20
It was great for us for 5+ years. We are moving away from it to move into Visual Studio Team...
It was great for us for 5+ years. We are moving away from it to move into Visual Studio Team Services since our Dev Team already uses it, we are trying to centralize everything. We will likely continue paying for Pivotal for another year at least jsut for a backup of our data, as we do not plan to migrate everything to VSTS.
Pros
It is a great software for our QA/Support/Dev Teams to create a workflow and centralized database containing all of our bugs, enhancement requests, etc. Clients report bugs to us, I submit the bug info into PT, add relevant Dev members, it gets prioritzied by our QA/Dev Managers, comments and details are added, and it is followed through the steps until it is resolved and closed.
Cons
There is not a whole lot we have to complain about. It did its purpose for us, and we rarely ran into bugs or issues with the software. The only "issues" that came up were our own fault of leaving old items in there, adding duplicates, and letting it get a little cluttered.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is how we keep our team organized. With many projects and 2 continents - this makes it...
Reviewed on 2018/06/14
The ability to go back and review previous projects so that we have a precedent established for...
The ability to go back and review previous projects so that we have a precedent established for future ones with ease helps tremendously.
Pros
The organization factor is huge with this! We are able to be organized as a whole company while allowing teams to work together and collaborate regardless of where they are located.
Cons
The email alerts do not always come in a significant amount of time necessary to move the project along. Luckily, we have a slack channel where we all communicate and collaborate as well.
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great tool for agile teams
Reviewed on 2019/09/06
Excellent tool for keeping all team members focused on the backlog and it's easy to keep the...
Excellent tool for keeping all team members focused on the backlog and it's easy to keep the backlog prioritized.
Pros
The best thing about Pivotal Tracker is how easy it is to keep everyone on the team focused. It's got a simple, no frills interface and easy to prioritize and update tickets.
Cons
While its generally on par with other agile project management tools, I find Pivotal tracker a little lacking feature wise compared to others like JIRA.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pivotal Helps Keep your Team Organized
Reviewed on 2016/11/16
We have been using Pivotal Tracker for several years now and it has quite a few features that keep...
We have been using Pivotal Tracker for several years now and it has quite a few features that keep our development team organized. We don't use the layers that predict how long feature will take those elements tend to require some programming knowledge and since I manage the system it's hard for me to assign point values to those. But I expect that adds a few more layers of functionality. Just the basic of being able to create a development ticket, assign it to a developer, tag the designer in comments so he gets inquiries, and use the approval process is a game changer in terms of staying organized. Everyone can tap into Pivotal Tracker and know exactly what their game plan is for the day.
Pros
assigning tickets to team mates, tagging them in notes so they get a notification, and the approval process.
Cons
estimating tickets seems a little hard to predict as a non developer..
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good UI forma tracking tool
Reviewed on 2019/03/23
Nice tool with a friendly UI not that powerfull but has basic needs covered for management
Nice tool with a friendly UI not that powerfull but has basic needs covered for management
Pros
Ir has a very Nice UI specially form metrics section
Cons
Ways to filter information to create specific metrics such as individual users tracking
- Industry: Graphic Design
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Smooth Agile Tool for Startups
Reviewed on 2016/02/09
Pros
I liked that the contents of the dashboard is customizable for every member of the team who all had different roles. For instance, as a web developer I constantly kept my eyes on "My Work", "Current", and "BackLog" as I liked to track my tasks as well as what others in the team had in progress. On the other hand, the Project Manager had "Charts" and "Epics" opened as he wanted to track the velocity of the team. Aside from the customizable element, the dashboard was easy to edit as changes to an existing story as well as creating new ones could be accomplished in one tab/window without moving onto a new page. Because everything could be tracked with a one page view, it provided a good summary of what everyone was up to as well as nice way to track individual tasks.
Cons
For a larger team I feel that it would be difficult to keep the dashboard maintain the nice clean look. As a developer that used Pivotal Tracker in a startup accelerator, every project I worked on was for a different company and each team had about 4 to 7 people (which was a good size for collective Pivotal Tracker usage). In a larger company, there could be larger sized teams which could potentially make the dashboard more cluttered and thus require a careful categorization of their projects for later review. Although I personally did not have to face this scenario often I could see it being a bit of an issue if my team and company was that of larger scale.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Pivotal Tracker - BPC
Reviewed on 2020/10/14
Pros
I like Pivotal Trackers ease of work assignment and description fields. Coming out of college, it was intuitive what work needed to be done using this tool.
Cons
I found that finding tickets once they were complete or lost in the backlog to be difficult.
- Industry: Marketing & Advertising
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to Use for Small and Large Scale Projects!
Reviewed on 2016/02/03
Pros
Pivotal Tracker is very easy to use, but you are able to get granular with projects if you need to. Basically, it works for small scale and large scale projects. The software is very organized which contributes to its ease of use.
If you manage or create multiple projects with the same structure, team members, or stories, you are easily able to create a template that can be uploaded each time you create a new project. This greatly reduces the time it takes to setup projects within the software if your company manages a high volume of similar projects.
The best aspect of the software is you are able to give point values to stories so you can track project velocity and estimate time until completion.
Cons
If you work on multiple projects at once, it can be difficult to view all stories you own across all projects. You will have to manual setup a multi-project workspace in order to see all stories that you own. If a new project gets created, you must manually add it to the workspace. This is the products biggest downfall in my opinion.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great for Scrum
Reviewed on 2020/10/15
Pivotal Tracker is the right tool for the job when building software (or similar) using a Scrum or...
Pivotal Tracker is the right tool for the job when building software (or similar) using a Scrum or Scrum-like approach. I definitely would recommend using Pivotal Tracker for anyone doing so.
Pros
I really like how well Pivotal Tracker made following a scrum approach when developing software. Assuming one is already familiar with Scrum, creating a backlog by writing user stories, and then grooming them into the current sprint was fantastic. I also really appreciated the sprint analysis.
Cons
It's rather scrum focused, by nature. When we started adapting different agile practices, we didn't want to limit ourselves to just doing scrum. In that way, Pivotal Tracker lacked a bit and we started using Trello instead.
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We use Pivotal Tracker for s/w development task management, and some project tracking.
Reviewed on 2018/06/07
Solid task management and project management features, with good 3rd-party integrations.
Solid task management and project management features, with good 3rd-party integrations.
Pros
It's quite easy to use, and has good 3rd-party integrations (such as with Slack and with Github). It allows a good level of detail within each task item, and the app updates nicely on they fly when several people are editing the tasks at the same time.
Cons
I don't think I've noticed many; perhaps it could allow more customization of task attributes, or Sprint/Project details -- but I don't think we've been limited by that at all.