Rent Centric

4.5 (44)
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On-demand self-service vehicle rental management software

Overall rating

4.5 /5
(44)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.4/5

86%
recommended this app
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44 Reviews

frank
frank
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Above and beyond anyone else in the industry

Reviewed on 2022/08/09

100% satisfied for almost 10 years now

100% satisfied for almost 10 years now

Pros

There’s to much that we enjoy to start naming, great platform, always improving and user friendly,)

Cons

Crazy to say but there’s too much software, again not a bad thing but I think we use maybe 40% or what’s available!

Trace
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional Car Rental Solution

Reviewed on 2024/04/11

Our experience has been fantastic. We appreciated the quick transition and set up. Customer...

Our experience has been fantastic. We appreciated the quick transition and set up. Customer service is excellent.

Pros

Website integration and set up ease as well as the contactless contract signing.

Cons

Almost too much information.
One page, less steps to complete rentals or reservations.
Would love to discuss improvements or updates from user perspective.

Jenna
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Car Rental System ever. WOW.

Reviewed on 2025/01/14

Rent Centric offers way more, just call them and they will get you set up very quickly. You need to...

Rent Centric offers way more, just call them and they will get you set up very quickly. You need to start taking back your time. Time is money.

Pros

I was on the fence for a long time about switching over and going digital. For almost the past 15 years I have been hand writing everything. I have no idea why I never switched to Rent Centric a long time ago. If your still thinking about it, Don’t just take the leap and do it, you won’t regret it. I have saved many hours if not days using the system. I was able to cut out a lot of the paper work I used to do by hand, now the system does it for me.

The system is very user friendly, even for people that struggle with the “NEW” technology.
If you don’t understand something you can contact them and they get back to you right away. To be honest they have one of the best customer service I have encountered in a long time.

I have gotten many complements from my regular customers about how more professional it looks.
It saves all my customers and reservations now. All I have to do is click on the customers name that I added in my system, and it adds all the info to the contract. I can now get them out within mins.

The System also allows you to run all different kinds of reports such as, vehicles, customers, rentals and reservations, and also a bunch of management reports.

They have Complete Checkout/Check-in Vehicle Inspection via Tablet or Smartphone. Pictures and Videos, that you can add to each one of vehicles. No more losing money on damages.
One of my favorite part now is that you can validate someone's drivers license, which can save your bacon if something happens.

Cons

Haven't found any cons yet. They are one of the greatest rental systems out there.

Courtney
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worst Customer Service

Reviewed on 2024/01/03

Frustrating. Unsupported. Expensive.
I could go on and on about the lack of customer support being...

Frustrating. Unsupported. Expensive.
I could go on and on about the lack of customer support being the biggest issue we had, but the bottom line was that their system didn't support our needs on any level and it cost us thousands of dollars. Our customer experience declined greatly and who knows how much their errors cost us in business. I would never recommend their product.

Pros

The only thing I liked about rent centric was the day I was finally able to cancel my over-priced and extremely under-delivered subscription.

Cons

The thing that sealed the unsatisfactory deal for me was the blatant disregard of our company needs and the lack of congruity when dealing with user issues. Every time I called, I was given completely different advisement on how to handle the same ongoing issues - none of which resolved with ease. Each person on their team had a different answer and yet none of them worked. The amount of frustration experienced simply trying to communicate with their team was nearly the undoing of my small business team. It had become a daily point of contempt.

Mel
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent to say the least

Reviewed on 2024/11/05

I am thrilled to share my experience with [sensitive content hidden] at Rent Centric! From the very...

I am thrilled to share my experience with [sensitive content hidden] at Rent Centric! From the very beginning, they made me feel welcomed and supported, which was incredibly important to me as someone who isn’t very tech-savvy.

[sensitive content hidden] have shown endless patience in helping me navigate the tools and resources necessary for my business. They took the time to explain everything in a way that was easy to understand, and I never once felt rushed or frustrated, despite my many questions. It was evident that they genuinely care about their clients' success, and that made all the difference for me.

Their guidance has been invaluable, and I am so grateful for their assistance every step of the way. I can’t recommend Rent Centric highly enough—[sensitive content hidden] have truly been lifesavers in this journey. Thank you both for being so helpful and for making this experience a positive one!

Pros

How Helpful everyone is. Patience and straight forwardness.

Cons

The additional set up fees when customizing the website for basic rental car needs.

Response from Rent Centric

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with our team at Rent Centric. It’s our goal to make sure all our clients feel welcomed, supported, and empowered to use our tools confidently—especially if technology feels challenging. We’re glad to hear that our patience and dedication have made a difference for you.

Your success is incredibly important to us, and we're grateful for your trust. Thank you for the kind recommendation; we're looking forward to continuing to support you and your business!

Katie
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Grreat Partners

Reviewed on 2021/03/04

I have done a lot of research and Rentcentric truly has it all! I have had the pleasure of using...

I have done a lot of research and Rentcentric truly has it all! I have had the pleasure of using this software for out 90+ location company for the past 5 years. No matter how our company has shifted and changed over the years, Rentcentric has been an important and strategic part of that! They have stayed ahead of the industry and are continually pushing new updates and pieces of tracking business. I find the price to be very affordable and approachable. [SENSITIVE CONTENT HIDDEN] are fantastic partners and will always help to find solutions and "make it happen!" Great software - great partners!

Pros

User friendly
Helpful team of developers
Innovative
Quick turn around on tickets
Cost effective

Cons

Few glitches (though they work through them quickly)
Each feature has a cost - understandable but would love to see a :"full boat" so you don't have to pay per feature

Alternatives Considered

RentWorks and Salesforce Sales Cloud

Reasons for Choosing Rent Centric

Rentcentric provides a much more comprehensive overall experience. And the support is very good.

Reasons for Switching to Rent Centric

Cost, innovative pieces, continual changes and upgrades, online availability
Tareq
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software with many features

Reviewed on 2021/02/17

Great software with many features, easy to handle, I didn’t have any major issues.

Great software with many features, easy to handle, I didn’t have any major issues.

Pros

Rent centric is an excellent software with experience team behind it. They always answer my requests and help me with day to day operation. previously I had another software that I thought it could save me $$$ , I was wrong , many companies have a nice layout software but when your operation start growing you will notice that they don’t have a good solution. Don’t pay twice like I did. This company is professional and they provide upscale solutions.

Cons

Like any software, this is fits all software that sometimes you need to request some changes, modifications in order to meet your company needs

Carlos
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A good, mature product for a incipient to small operator with less than 300 cars

Reviewed on 2024/05/22

The overall experience with Rent Centric was bumpy. Setting up the product takes time and trial and...

The overall experience with Rent Centric was bumpy. Setting up the product takes time and trial and error, but at the end it will work. Connecting it to a Wordpress site and making it look pretty is very challenging. Finally, connecting to third party solutions for a smooth car rental experience is limited, which eventually steered us away when we saw we had outgrown it.

Pros

Rent centric has been around for a long time and they have a good product with great capabilities and reporting functionalities. It does its job, and it does it right, but it falls short of larger deployment where the operator has locations in more than one state or where the operator needs better financial metrics on a per VIN basis.

Cons

Rent Centric has a basic integration with Wordpress, but it needs some extra work. Also, Rent Centric needs to be able to integrate with OTAs and third party solutions.

Damon
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Extensible Rental Platform That Transformed Our Business

Reviewed on 2025/01/24

We’ve completely transformed our rental business from a basic lead-generation and quote-based...

We’ve completely transformed our rental business from a basic lead-generation and quote-based system to a real-time rental experience, thanks to [sensitive content hidden], and the entire Rent Centric team. Their expertise and support made it possible for us to achieve a major milestone in our industry.

Today, we proudly offer over 210 locations across the United States, with the capability for customers to reserve a vehicle and receive real-time pricing—a first in our rental specialty industry.

We highly recommend Rent Centric for their flexible platform, fair pricing, and willingness to collaborate with us, even on our more unconventional requests.

Pros

The Rent Centric team is willing to go the extra mile to assist and no crazy customization has been denied by their team. There is a price, but the price is fair and the results at this point have been very good.

Cons

Support can take time, especially if it is a unique request.

Response from Rent Centric

Thank you so much for your incredible review Damon and for sharing your success story! 🎉 It’s truly rewarding to hear how Rent Centric has helped transform your business into a leader in your industry.

We’re thrilled to have been part of your journey and to see you expand to over 210 locations across the United States—what an amazing achievement! Your vision and innovative approach to delivering real-time rental experiences have been inspiring, and we’re honored to have contributed to this milestone.

A big shoutout to our entire team for their commitment to supporting you every step of the way. Your kind words about our platform, pricing, and collaborative spirit mean the world to us.

We look forward to continuing to support your growth and tackling any unconventional requests that come our way. Thank you for trusting Rent Centric as your partner!

Warm regards,
The Rent Centric Team

Josh
Josh
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy, All Inclusive Rental Software

Reviewed on 2021/12/02

The team is very helpful and friendly about helping figure this software out in order to discover...

The team is very helpful and friendly about helping figure this software out in order to discover what it's best functions would be for your individual needs.

Pros

It is all encompassing and integrates well with payment systems, which makes it a solution that we could easily plug and play into our website and payment systems.

Cons

Because it is useful for businesses large and small, it has many customizations that many users may never use. At first, it can be a bit overwhelming to know what to focus on and learn.

Response from Rent Centric

Hi Josh, thank you so much for your 5 star review. We appreciate the fantastic feedback and glad that our integrated solution for website and payment system is working for your business. We are grateful to have such amazing clients like you Josh and we look forward to servicing your business for many years to come.

Don
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rent Centric Rocks!

Reviewed on 2023/02/09

Pros

Best software and team in the business to help you achieve your goals

Cons

It’s not nothing I don’t like about the system it’s very easy to use and a lot tutorial videos

Jack
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rent Centric is User-Friendly and Provides Seamless Use Through Multiple Users/Locations

Reviewed on 2023/01/19

Pros

Uniformity between locations, users, and administrators. Any employee can pick up where another left off, and be able to fulfill the same customer needs, regardless of location or specific customer. Customer service is also great!

Cons

I wish the end user had more ability to customize outside of the development team

Response from Rent Centric

Thank you very much, Jack, for your 5 star rating and feedback. We certainly appreciate our partnership and looking forward to be at your service for many years to come.

Derek
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rent Centric software for Seamless business integration

Reviewed on 2021/11/29

For a point of sale no fuss booking system, Rent Centric is well suited to our business.
Renting...

For a point of sale no fuss booking system, Rent Centric is well suited to our business.
Renting vehicles is in essence a straight forward transaction, our observation is many business's add unnecessary complexity to the customer experience.
From our perspective Rent Centric don't differentiate from whether our business is big our small, the team demonstrates huge integrity in their levels of customer service. We are very proud to associate our business with Rent centric.

Pros

Whilst our Webpage for landing customers is the frontline for our business, the integration of the RC software is the "silent Champion" providing all the core business functionality in the back ground.
It's integral in providing a great customer experience, when online booking.
It provides great transparency for our frontline staff and back office analytics.

Cons

Can't really find anywhere in the software we don't like, we have found its fit, form and function suits our business well, the Rent centric team have always been obliging in addressing/ assisting our areas of learning the system, equally accommodating in making adjustment's were possible to our specific needs.

Response from Rent Centric

Hi Derek, you made our day with your 5 star review of Rent Centric and the team. We are very excited to have the opportunity to serve you and your business as the entire team enjoys working with you. We are glad your system and the reservation website is connecting you to your clients whilst generating revenue. We are very grateful to be your business partner and we look forward to many years of successful partnership.

Richard
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Product Review

Reviewed on 2022/08/04

Pros

It helps us manage our rental business..

Cons

There are several quirks about the system that we don't like. One big one is that after sitting for a while, the system spazes out and we have to close it down and restart.

Response from Rent Centric

Hi Richard, you made our day with your 5 star review (10 out of 10) of Rent Centric car rental system and the team. We are happy and grateful to have successful clients like you. Thanks so much for sharing your experience with us and we want you to feel comfortable doing that. We're using your feedback to make things better. We really appreciate our partnership and thank you again for taking the time to post this review.

Kim
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great support from Rent Centrics!

Reviewed on 2019/05/08

We are a small town dealership but handling many rentals a day. Rent Centrics makes working with...

We are a small town dealership but handling many rentals a day. Rent Centrics makes working with our customers quick and easy. And no worries about the support if needed, they will be there for you!

Pros

Software is easy to figure out even if you've never used the program before. Makes it easy for teaching and great for others filling in at our dealership to use. Every section is self-explanatory if you just take time to go over them.
If there is anything you can't figure out - the support team is there for you. My reps are super at receiving an email with quick response time and not only answers your question but goes one step further to complete the task if needed. Thanks!

Cons

I really don't feel like there is a negative about this software. We are happy to have it!

Response from Rent Centric

This review made our day Kim! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Albert
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent rental car software

Reviewed on 2022/04/21

Overall an great experience! Also, technical support team is so helpful for whatever questions that...

Overall an great experience! Also, technical support team is so helpful for whatever questions that rise afterwards!

Pros

The software works great and they also built a beautiful website that is synced with the software. Very easy to make changes and the setup process is super easy.

Cons

I don't really have any complaints about the software. If something didn't work properly, it was because the setup wasn't done properly. You learn as you go and at the end it all seems like a piece of cake.

Response from Rent Centric

Dear Albert, you made our day with your 5 Star review of Rent Centric car rental software and technical support experience. We are glad you are happy with your online reservation website and the real-time sync with Rent Centric software. We will definitely pass your praise to the Rent Centric support team and as always, we are here to support you and your business. Thank you again.

Velkis
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thank you Rent Centric!

Reviewed on 2020/02/25

As mentioned before sometimes we have little glitches, but their is always someone to help and get...

As mentioned before sometimes we have little glitches, but their is always someone to help and get the issues resolved in a very timely manner. I also need to give a compliment to [SENSITIVE CONTENT HIDDEN] who has always been there to answer any phone call or question I may have, even after hours.

Pros

Fast customer service, User Friendly, Really easy to make reservations.

Cons

Some minor glitches like any software may have, but issues get fixed in a timely manner.

Response from Rent Centric

Thank you so much for your kind words, Velkis. We really appreciate you taking the time out to share your experience with us and we agree, our team is truly happy to help! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Johnny
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rent Centric Software Review

Reviewed on 2019/12/20

We are changing consumer perception of electric and plug-in hybrid electric vehicles using Rent...

We are changing consumer perception of electric and plug-in hybrid electric vehicles using Rent Centric's simple and very flexible rental cloud software.

Pros

Ease of use, customization, adaptability, efficient subscription based pricing models, wide selection of products both ready-made and custom.

Cons

There are so many featured that it almost demands some training when first using the platforms. Very easy once one gets a hang of it.

Response from Rent Centric

Dear Johnny, you made our day. We really appreciate your feedback and kind words. We look forward to servicing your business for many years to come. Thank you again from the Rent Centric team.

Bill
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

10 year customer

Reviewed on 2018/11/09

after 10 years, it's pretty obvious we're a very happy customer.. we're constantly approached by...

after 10 years, it's pretty obvious we're a very happy customer.. we're constantly approached by others, but after researching price and value, we know we're in professional, good hands.

Pros

User friendly software, excellent customer support. Without a doubt the best for our business and in the rental industry.. Rent-Centric is a very valuable asset and one of the main reasons we've stayed competitive..

Cons

nothing really, after getting past the newness, it's been a cake walk..

Response from Rent Centric

Hi Bill, we can¿t thank you enough for your kind review and appreciate you taking the time to share your experience with Rent Centric. We strive to be the best car rental software provider. We're glad we could help you stay competitive in the market for the last 10 years. You made our day here at Rent Centric.

Bikramjit
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Years of using Rentcentric, with great results

Reviewed on 2021/02/25

We have been very impressed with rent centric, and they continue to provide updates to the...

We have been very impressed with rent centric, and they continue to provide updates to the platform, allowing us to solve problems that arise and adding new features,.

Pros

We have used rent-centric for several years. We love that it is user friendly and easy to navigate

Cons

We did not like that they didn't have a mobile-friendly platform, but that was fixed and we now have been set up and presented with a mobile user-friendly platform

Kara
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Charlotte Car Rental LLC - Rent Centric Review

Reviewed on 2019/10/11

I have solved my billing issues with Rent Centric as I can easily set follow ups and reminders. I...

I have solved my billing issues with Rent Centric as I can easily set follow ups and reminders. I also can accomplish everything through this software without having to utilize any other programs.

Also, rep has been an outstanding account support and has made using and learning Rent Centric super easy. She is quick to respond and very patient.

Pros

I love that I can do everything needed on file through this software from initial checkout, updates, billing, and receiving payments. I also can run a wide variety of reports that tell me all the information I need to know.

Cons

So far, I haven't run across anything that I don't like.

Response from Rent Centric

Thank you so much for your kind words, Kara. We really appreciate you taking the time out to share your experience with us and we're so happy you were satisfied with Rent Centric platform and our support team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Scott
Overall rating
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Software to be avoided

Reviewed on 2021/04/22

The sales process is great, then everything falls apart. At what is now 10 months under our belt,...

The sales process is great, then everything falls apart. At what is now 10 months under our belt, trying to get things right they have completely given up. Most of the time they respond too our support requests timely, but still nothing gets accomplished. They should truly be ashamed. I have three more car share projects I need to get done in the next year to so and there is no way in good conscience I could use Rent Centric.

Pros

Great sales team up front and it advertises all teh features we would need for our car share program

Cons

10 months down the road (not literally, obviously) and it still isn't right. It's unusable. We have half a dozen major issues that are not being resolved, including something as simple as showing distance in miles not kilometers.

Carl
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommended

Reviewed on 2018/11/08

Overall expierience has been amazing. The software is well thought out and really helps us run our...

Overall expierience has been amazing. The software is well thought out and really helps us run our operation efficiently.

Pros

The software covers everything we need to operate our rental operation. Outstanding Customer service really separates rent centric from the rest. Anytime we have a question or concern, there is always a friendly representative to walk us through.

Cons

I’m a big fan of rent centric. Everything is in line with our needs.

Response from Rent Centric

Hello, Carl. Thank you for your lovely note. We so appreciate you taking the time to share your experience with Rent Centric customer service. Thanks again for being a loyal customer and writing this awesome review. It means the world to us. Have great day.

Jeffrey
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great customer service

Reviewed on 2019/04/15

great customer service

great customer service

Pros

Flexibility, if you need some changes done, most are done within a few minutes. They answer emails and phone calls promptly

Cons

sometimes, it glitches and will not except some of the reservation changes, you have to do them twice

Allyn
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple to use but full featured

Reviewed on 2016/08/19

As a GM dealer we were looking for an easy to use and affordable solution to manage our courtesy...

As a GM dealer we were looking for an easy to use and affordable solution to manage our courtesy transportation fleet and RentCentric fits the bill perfectly.

Pros

It's simple enough to use for my small fleet, but also allows us to offer full daily rentals. And its a good value.

Cons

Login takes longer than desired to access the server.

Response from Rent Centric

Thank you for your review, Allyn. We thank you for your business with Rent Centric and wish you all the best going forward!