This system not only allows my many users to create a requisition but it also automatically routes the requisition for the appropriate approvals and once all approvals have been obtained, it syncs with QuickBooks and I don't have to re-type it all in QuickBooks. This system is a huge time-saver for me and I quite like it!!
I like that they are constantly improving the application. Sometimes they are just small tweaks here and there to make a process easier and other times there is a new feature added. My comments/suggestions on improving or adding a feature are always well-received and taken seriously. The support team are quick to respond and solve my issue should I need them. I have been with them since the beginning and although there were some bumps in the road early on, the road has really smoothed out because of their hard work and dedication to the application. The monthly fee for this level of service is very reasonable when compared to other similar applications. The application is easy to learn and maintain and is fairly flexible in its set-up. You can control who has access to specific account numbers, classes, and even vendors. You can even choose the approval path of each individual user. I highly recommend this product.
I sometimes have problems with getting some things to sync with QuickBooks which backs up my workload. In the early days of the application, this happened quite frequently and was at times, very frustrating. I'm not exactly sure what they did to rectify that situation, but it has rarely happened in the last six months or so. The only other thing I can think of is that the system times out after a certain length of time and I have to log back in to use it. Although I do understand "why" of it, when I'm in a hurry it can be a bit frustrating. To me, those are very minor issues and I still would highly recommend this application.
The functionality is how is processes the work. Accessing the software is easy and the screens are customizable to your liking.
Sometimes access to the software can be a little slow causing the user to spend more time than normal to process a request.
A program that is simple yet able to work with QB
Ease of Use and Simplicity of creating requisitions and setting up approvals/workflow for our company. The ability to sync on demand when needed.
The ability, as admin, to make corrections such as pricing, quantity or removing PO once created in cases of duplication.
This application was exactly what I needed to fill the requisition gap in the Quickbooks program and has made it extremely easy for my purchasers to submit requisitions, have them approved and then have the requisitions magically appear as POs in Quickbooks. It is also very reasonably priced.
Integrates with my QB software
Easy to use & teach
Customer Support great
Company always willing to work with me to make sure the feature I want are there and easy to use.
Have had a few glitches with the set up and program restrictions, but support has helped me work them out.
We made the strategic decision to use TRxLink because it offers advanced features such as electronic approval routing, automatic e-mail notifications, and synchronization with QuickBooks , which enable our team to operate more efficiently.
- Synchronization with QuickBooks
- Paperless process
- Web interface
- Approval routing
- E-mail notifications
- Audit trails
- Customizable features
- Friendly and responsive customer support
- Admin interface could be more intuitive
- User interface could be streamlined
I would recomend this product/company to anyone interested in a requistioning system.
Web based system (no software to install),
No capital investment monthly fee for each log in ID,
Great customer service and implementation support,
RFQ and budgeting functions available.
Requisitions can be approved or rejected from e-mail notification
More standard reports would be nice.
Very good software package. With over 30 techs on the road who are producing invoices online for customers across the US its great. They also supply a local application if the internet goes down.
They worked very well in meeting our needs. As we needed additional capabalities they developed them.
Non in particular.