JAGGAER

4.1 (21)
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The global leader in enterprise procurement

Overall rating

4.1 /5
(21)
Value for Money
3.8/5
Features
3.9/5
Ease of Use
3.8/5
Customer Support
4.3/5

81%
recommended this app
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21 Reviews

Justin J.
Justin J.
Overall rating
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, easy to search

Reviewed on 2018/10/18

My company utilizes most of the JAGGAER indirect modules and the Contract Management module isn't...

My company utilizes most of the JAGGAER indirect modules and the Contract Management module isn't the best of them but it is still very good and we have been very happy with the upgrade that JAGGAER brought to our organization.

Pros

Easy to navigate. Clear and concise organization of information. Easy to maintain access controls. Very customizable as far as workflow and dashboards are concerned. The workflow is easy to understand and most aspects of it can be modified and configured by our JAGGAER system administrator. Permissions are easily managed. Users can configure their own dashboards with summarized information of their choosing. Document templates can be configured to automatically pull in fields and information from the contract record.

Cons

Needs more granular access controls so we can give certain users access to view a contract and its final attachments without the ability to modify them.

Monica
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finally delighted to talk about JAGGAER eProcurement. The work it has done for me is worth it.

Reviewed on 2023/11/22

Secure, resourceful and reliable software. I highly recommend JAGGAER eProcurement.

Secure, resourceful and reliable software. I highly recommend JAGGAER eProcurement.

Pros

I feel a huge impact on my career. My approach to spending accountability and enhancement has improved gradually leaving me a better person. I highly appreciate the customer support team. I engaged them severally on setting up and implementation. They were of much help to me. The dashboard is well organized to accommodate every level of experience. Cheers to more achievements JAGGAER eProcurement.

Cons

Definitely none. With the great help I get from the support team, I find nothing challenging upto now.

Eleanor
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Jaggaer Contracts Review

Reviewed on 2020/11/23

Pros

- The customer suppot is good and they work with you
- The customizable approval flows are good, but the oversight nd reporting for those are not easy
- Ability to capture contract metadata information

Cons

- It is not configurable - there are a lot of unnecessary fields that cannot be removed
- To "activate" a contract, upload documents, etc. there are a lot of clicks and it is not intuitive for the user
- Reporting and dashboards are always an uphill battle
- Contract metadata information is not conditional (cannot have another question appear if the previous question was answered in a particular way)

Umang
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very useful sourcing tool for any company

Reviewed on 2024/10/06

Perfect tool for your daily procurement job and activities

Perfect tool for your daily procurement job and activities

Pros

A very useful SaaS Baer spend management tool for sourcing activities - offers a lot of functionalities - source to pay, contract management, spend analysis etc.

Cons

It takes time to learn the tool and understand all different features.

Rubani
Overall rating
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JAGGAER eProcurement Is Highly Reliable

Reviewed on 2024/05/06

Pros

JAGGAER eProcurement is a great tool that gives us value for money.
JAGGAER eProcurement makes procurement management simple.

Cons

I am impressed by the brilliant features of JAGGAER eProcurement.
JAGGAER eProcurement is super amazing.

Saumil
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JAGGAER eProcurement Is an Easy to Use Tool

Reviewed on 2024/05/02

Pros

I like the efficiency of the features of this procurement software.
JAGGAER eProcurement has been so reliable.

Cons

I do not dislike JAGGAER eProcurement at all.

Joseph
Overall rating
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JAGGAER eProcurement is So Powerful and Reliable

Reviewed on 2024/05/09

Pros

I like how brilliant and simple to manage JAGGAER eProcurement has been.
JAGGAER eProcurement is amazing.

Cons

JAGGAER eProcurement does not have flaws.

Dan
Overall rating
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use Supplier management system

Reviewed on 2023/07/13

Pros

Easy to use to bring up supplier details etcNice graphic representations on status of suppliers etc

Cons

Workflows for re approval can be a bit clunky

Verified Reviewer
Overall rating
  • Industry: Computer Networking
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Increases efficiency and reduces cost

Reviewed on 2023/05/09

Pros

JAGGAER ONE Sourcing provides customizable workflows that can be tailored to meet the specific needs of an organization. This can help to improve the accuracy and consistency of sourcing processes.Plus, it can help organizations reduce costs associated with procurement.

Cons

JAGGAER ONE Sourcing can be complex and challenging to set up and configure. This may require a significant investment in time and resources.

Dawn
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Potential but not quite yet

Reviewed on 2020/11/23

We did not complete the transition to Contracts.

We did not complete the transition to Contracts.

Pros

Fairly easy to do a contract request template and developing a contract for approval.

Cons

mapping contract info to the WORD contract. Approvals via email (closer now). Utilizing internal communication without entering into the system. Renewals and reminders process. Other areas with contracts would not easily be able to utilize the contracts section in the system.

Juan
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The support team is very efficient

Reviewed on 2020/11/19

despite issues every now and then it is easy to work with JAGGAER

despite issues every now and then it is easy to work with JAGGAER

Pros

Easy to use , The Support team is very helpful and always comes back with answers and solutions

Cons

at times the software is down and does not work 100%

Justin
Overall rating
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Easily organize your contracts

Reviewed on 2018/10/05

Centralized contract management, plenty of information. No more lost time searching for various...

Centralized contract management, plenty of information. No more lost time searching for various contract information.

Pros

The many search filter features are excellent for narrowing down a search for a particular type of contract. You can pull reports & export reports based on a variety of contract specs which is very helpful as well. I also like the status banners that let you know if a contract is expired or its current status.

Cons

Steep learning curve, many fields that seem unnecessary (possibly just for our organization). The most difficult thing is customizing this software. Change integrations are difficult and costly to implement.

Mark
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

OTP

Reviewed on 2020/11/16

Overall now that I have had some experience with it, it is very useful for BPS defensible and...

Overall now that I have had some experience with it, it is very useful for BPS defensible and compliant procurements

Pros

very useful and defensible for BPS compliant procurements

Cons

Can be a challenge to use without significant training

Simon
Overall rating
  • Industry: Utilities
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Jaggaer in the Utilities sector

Reviewed on 2020/11/19

Good

Good

Pros

Fairly straight forward to use and easy to navigate around the system.

Cons

Sometimes it seems to crash when loading a screen.

Ruchit
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Jaggaer is something else

Reviewed on 2020/11/10

My client won’t pay so it it’s difficult to manage

My client won’t pay so it it’s difficult to manage

Pros

I don’t understand it. It’s overly complicated. It doesn’t just read the contract and pull data? Seems like it’s missing features

Cons

It complicates my life. Need to be able to send automated reminders for contract renewal and coi.

Justin
Overall rating
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Strong Contract Lifecycle Management Software

Reviewed on 2019/07/23

Pros

Dashboard visualization and strong contract search features.

Cons

Customization can be expensive. Sofware itself is one of the more expensive in the field.

Ashante
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Pool4Tool's excellent service

Reviewed on 2016/03/15

Pros: prompt responses to any issues that may arise, very helpful and detailed explanations of how...

Pros: prompt responses to any issues that may arise, very helpful and detailed explanations of how and what we or the supplier needs to do, training workshops provided, amazing follow through on open issues
Cons: we cannot login the suppliers profile or see their live screens

Srikant
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

P4T is a extremely flexible and user friendly software especially for Engineer to Order Company

Reviewed on 2016/03/16

Pro's:
1. Extremely powerful sourcing engine for Direct procurement especially for Engineer to...

Pro's:
1. Extremely powerful sourcing engine for Direct procurement especially for Engineer to order company
2. Flexible and easy to use workflow to ensure all stakeholders are informed
3. Very good expediting tool to follow up order confirmation from suppliers and advanced shipment notification.

Con's:
1. Small company
2. Development takes longer time

Greg
Overall rating
  • Industry: Automotive
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

POOL4TOOL General Demo

Reviewed on 2014/09/08

Pros

Product is modular and seems to do everything we require. It also looks easy to use. Pool4Tool was very friendly and knowledgeable.

Cons

No issues at this time. Software seem to be very stable.

Trish
Overall rating
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Not easy to navigate

Reviewed on 2021/08/12

Pros

Easy to load seems nice read cons below.

Cons

too many functions and options to choose from

Karla
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 501–1,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Jaggaer

Reviewed on 2020/11/19

N/A

N/A

Pros

If it wasn't for [SENSITIVE CONTENT HIDDEN], your Technical Support Analyst, GCC I would have given up long ago.

Cons

Jaggaer is difficult to use. And I only use because I have to use it.