EZRentOut Reviews

EZRentOut is no doubt the best bang for your buck. Within a couple hours I already had many past rentals entered in and billed. The user interface is friendly for all experience types and lets you control settings from basic to advanced depending on your needs. I recommend this program to anyone with a small to medium sized rental business that is on a budget, nothing else can compete.

I would like to see the ability to clone custom quotes and invoices in future versions. Also, the iPhone app needs to be updated with more controls and enhanced for iPhone X screen size.

The ease of use to setup....I was transitioning into a rentals department that needed a facelift, and shown some love...moving inventory & customer databases into EZRENTOUT was easy...and had nice customization options.

Understanding some of the lingo for customizing rental days as opposed to billing days....and understanding the email setup...but with support we got it figured. Would like to be able customize emails with logos from my computer...not web links.

It integrates with excel spreadsheets, but there are too many options. I wish it was a little more streamlined.

There are too many steps needed to get to one simple goal. In my opinion this system needs to be majorly simplified. It’s very hard to pinpoint one thing or another without actually be in front of my computer and completing a transaction, but everyone that I have completed has been difficult because the software is too scattered.

Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!

We cannot take out inventory as easy as we can can add some. It's impossible to do a quote for separate days in the same time period. Sometimes, the inventory available bugs and even though I have plenty in stock, it won't allow my order.

adding things to cart and notify the concerned parties

its easy to integrate with any of the services application and it uses latest technologies like AWS

it`s a complex system, helped me to leave excel behind, so far the system is always online and fast. I don't use Ezrent to make my invoices, instead, I copy the information from EZrent and manually create an invoice, the best thing is that every invoice now is accurate and has no mistakes.

integration with Xero is poorinvoice and documents layout is poormany features but some of them do not work so well

Overall it's great software. Very easy to get around & easy to learn as well. You can sort the rentals out a variety of ways. As of just recently, it allows you to issue refunds, through your credit card company. The Customer Service Team is always available & open to new ideas.

From time to time there are glitches.
There are a few things I wish the software would do. Am planning to contact EzRentOut to offer some suggestions .

The mobile app with scanning features. Ease of use.

Not much so far. Pretty solid software with great features.

There are A TON of settings that allow you to customize the software to exactly what you want.

Sometimes there are too many settings/options and they're not really organized the best. If I know a setting needs to be changed, I have to sort through all of them.

I really like the versatility of the software which can handle many different types of orders. EXRentOut's software can handle pretty much whatever we throw at it. Additionally, when we do run into an exception their support team is quick to assist.

Not much to say for things I like least. I will mention that some of the order templates are hard to edit at first but once you have done it a few times, you get the hang of it.

I'm very happy about the customer service received from EZRentOut. Any time I face a challenge and can't figure something out support is only an email way and their response time is unbelievable.

I love the fact that the software's customization features, however customizing it yourself is very tedious. Scrolling through all the settings to find the one your looking for can be a little bit of a pain. But EZRentOut is constantly upgrading and changing their software to meet consumer demands.

I only had a short training of the software when I was hired but it was enough as I find it easy to use. It makes my daily tasks easier and I no longer have to wonder where my items are as every is traced. I find it rather user friendly.

I know some of my team mates tend to make mistakes because when they process an order, once the draft is created they think it is complete. Maybe something more "in your face" that lets you know you are still in the draft would be good. Other than that I can't think of anything else

I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.

Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.

Easy to use, straightforward, a multitude of applications and options for admin/users, and reachable customer service.

My only complaint would be the design of the software (aesthetically speaking)

Its easy to use and to set up, and any issues are taken care of in a timely manner.

It seems that some things updates are rushed and not fully tested which leads to many calls or emails to tech support.

This software is easy to use, and has features which are very useful. Daily use of this system is very functional. Customer support has always been very helpful.

The help screens and are robust, but some of the instructions refer to verbiage which has changed, so finding exactly what you need is sometimes trick. Customer support is very helpful, however their response time via email varies from a few hour to 24hrs.

1. Web based, can access from anywhere, scan from anywhere.
2. Lots of options and layers to package kits together, good for a company like ours where we have gear in cases and need to track the case AND what's in it.
3. The cost, it's a really good value for the features you get.

I would like to be able to load more than 100 items per page.

-Customer service is very responsive and helpful
-Many many features that can highly be adapted to pretty much any company's requirement
-Possibility to automate many processes such as invoicing, rental contracts etc.

-Design could be improved/more customisable
-Language integration for non-English businesses

First it's Cloud based. We started out using another rental software that was way to complexed for our newly formed rental business. Soon found out we were only using about 10% of its features. We paid $950 for onboarding ($O with EZRentOut) The monthly fee is about 1/2 of the other. But most of all we can access the system from multiple devices, no so with the other company.

No way to set up weekend rates. No way to just print orders directly to the printer without first creating a PDF File then printing it.

I like how simple it is to use, if we hire someone new at work they can learn how to use EZRentout super easily. It's useful for what we need it for and gets the job done. There's no limit on uploading documents and images, and it's nice to be able to customize the emails that go out automatically.

It doesn't have a lot of the features we need for our company. We need to have multiple email addresses for a customer and sometimes it's hard to navigate between different orders when you're on the phone with a customer. You can't search by addresses and that makes it difficult too.

Handles about 85% of what we were looking for in a new system

Still a few work arounds. A few more fields specific to our business that tie order processing to the customer will help

This software is easy to understand and easy to use. We rely on it daily.

No complaints. Took only a day to get used to how it runs.

Very easy to manage and rent out equipment to our customers. The process is very simple with a simple few clicks to rent out, charge a payment, or return a rental

integration with our system took a little work but nothing too serious

We are very happy with EZRent out. Good Mews is a cage free, no kill cat shelter in Georgia. Recently, we began to offer a spay/neuter program for our community cats. Thru TNR trap,neuter and return we are able to save many cats , while addressing the overpopulation problem. We use EZRentOut to inventory our traps and forks that we loan out. It makes my life easier by reminding me which traps are loaned out, by whom and which ones are overdue,. All very simple ! Love this software.

I can't think of any features that I dislike.