Great tool for our voucher management
We are managing all our voucher needs via Voucherify. It replaced an old Wordpress Solution and we have not looked back. Excellent customer service.
Easy to use, very reliable and modern interface. Stable API on multiple platforms.
Slightly quirky UI for handling downloads in the dashboard.
Voucherify offers customer loyalty solutions with their referral and loyalty programs.
We use Voucherify to set up sale campaigns, our referral program and gift voucher program. Campaigns can be set up easily and planned far in advance with Voucherify’s start and end date options. Voucherify offers solutions to help manage customer discount programs and with their customer support has been a program we use daily.
Generating both one off and bulk codes can be done with ease. Campaigns allow multiple discount levels allowing you to reward your most loyal customers. Customer support is helpful and knowledgeable.
The search tool is case sensitive and does not search partial codes which can be a hindrance with multiple people setting up campaigns and issuing codes.
Good product but needs some improvements
I have struggled with certain elements of this implementation and the support (email only) although good wasn't timely enough for my work schedule. However, now I have come out the other end I can see the benefits of using it. I would like to see a test mode where you can wipe all the data (apart from the campaign settings etc) and make changes to some settings that become fixed.
Once up and running it is easy to use and the API is pretty comprehensive
It is a bit of a minefield for integrating with Woocommerce. It is really not clear how to setup a two-way referral campaign. Woocommerce plugin is a bit buggy.
Response from voucherify
Thanks Nick! We'll be improving Woocommerce integration later this year.
Great feature set and
Voucherify's feature set aligned very well with our immediate need of quickly distributing credits to thousands of our customers impacted by the Covid-19 pandemic.
Both our technical and operational staff were able get up and running on the platform very quickly, and the Voucherify team were very responsive to our needs.
Additional functionality in the file import would have marginally simplified our initial data load, but we were able to get everything done through their API.
We are very pleased with Voucherify. It has made our life easier.
Now the marketing team can manage the vouchers without having to talk to the developers. We got freedom!
It's very easy to use and you can create campaigns practically with no effort and in no time.
I really like the fact that it takes you n more than a minute to create a code, and even you need to create something a bit more complex it wont take you more than a couple of minutes.
I would like to see the referral programme get developed a bit more so it is not just an email but also the possibility to share via other channels like social media or even WhatsApp
Makes offering promotions to our customers a breeze
Enabling Growth Initiatives
Excellent, great and supportive team and valuable product
This software makes it exponentially easier for us to build promotions that either grow our user base or revenue.
The platform takes a little bit of training as it's not completely intuitive. It would be great to have live support on the program.
Response from voucherify
Thank you Georgia!
Looking forward to trying out more
Works perfect! Great software
A developer focused SaaS product with a solid API
It simplifies the work in implementing a voucher, referral and discount system. The team, support team, and CEO are incredibly responsive and fast to fix issues!
There's a few webhooks and api calls we would like to see added, but the team have already given us a rough date on release!
We compared many suppliers and Voucherify is by far the best!
Highly recommend, very easy to use and the support is great!
Voucherify was very easy to add to our software and coupons and git cards can be created with many variations in just minutes. Dashboard easy to control.
Haven't noticed yet anything that couldn't be solved with the support
Voucherify is a great service that works really well for us. Support is amazing!
APIs and webhooks that work really well. Fantastic support!
The APIs and webhooks work great and as advertised. If there was anything we needed, the support was very responsive and solved all of our issues! I would recommend Voucherify without hesitation :)
The dashboard has some odd UX but other than that all is great! When we needed more features/support, we got a response right away. A great example is when we needed more data in the web hooks. Voucherify got back to us with an update to the web hooks in just a couple days!
Customizable app for generating promo codes and discounts
Voucherify is a highly customizable marketing automation app. It enables our team to generate highly trackable discounts, promos, and vouchers that we can offer through our website.
While it is highly customizable, it also requires someone with coding and technical knowledge to be able to utilize the program fully.