Skedda

4.8 (222)
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The simplest way to manage desk booking at your workspace.

Overall rating

4.8 /5
(222)
Value for Money
4.8/5
Features
4.5/5
Ease of Use
4.8/5
Customer Support
4.8/5

98%
recommended this app
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222 Reviews

Sergio
Sergio
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It brought order from chaos in my office.

Reviewed on 2018/05/09

We have a very simple way in our office now to manage spaces such as training room and meeting...

We have a very simple way in our office now to manage spaces such as training room and meeting rooms.

Pros

I have been using it in my office building to manage spaces, and it has been a great solution to bring order to all teams, it is very easy to use for the users to make reservations, and it also is very easy for admins. It even manage payments from customers who want to rent your spaces from 30 minutes up to several hours or days.

Cons

There is not much to say about cons because i really like this app, you can even integrate it with Google calendars if you use the paid version.

Daniel
Daniel
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Absolutely love Skedda

Reviewed on 2020/01/13

Pros

Absolutely love Skedda. Even when we were at the free tier, the customer service was fast and excellent. Very impressed from the start.

Cons

N/A -- Not sure what else to write here, won't let me submit.

Fran
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Community centre crisis!

Reviewed on 2018/03/20

Pros

It's free and looked much more user-friendly than Bookeo.

Cons

I couldn't set up the 3 basic timeslots we needed - am, pm and evening for different time periods 5 hours, 5 hours, 6 hours. Whatever conditions I set I couldn't get them to appear. It would just let me book any old time length slot. We also have a complicated pricing structure with different slots costing different amounts on different days. This wouldn't feed through either. Also when I fed the app through onto our Squarespace site it wasn't clear to users what they had to do. They wouldn't know how to drag the space without a tutorial. The calendar didn't look clear either, it was too big. Also, we have a 24 hour booking slot for the hall and this couldn't be set up either. It just wasn't intuitive. And I couldn't find any help function for the areas I needed. The YouTube video focussed on the easy bits.

Response from Skedda

Hey Fran! So sorry to hear you didn't have a good experience setting things up. Sounds like the system would be able to do all the things you mentioned, maybe just with a helping hand! Please get back in touch any time if you're still in the market for a solution.

Derek
Derek
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Versatile scheduler for non-typical needs

Reviewed on 2020/06/19

10 out of 10 - thoughtful and timely service. Very happy

10 out of 10 - thoughtful and timely service. Very happy

Pros

The ability to visually see the daily bookings and have the user manipulate the reservation lengths. That was a key feature for us. Buffering time between appointments is essential too.

Cons

When viewing the calendar from a cell phone, ti would be nice to edit how many columns you can see. Our 3rd (of 3 total bays) bay sits outside of the portrait viewing justification - if your phone is landscape justifiied it is ok. You can hit the arrows but a lot of users don't know this so they assume we only have to bays. Even to be able to swipe the calendar would be a big help.

Will
Will
Overall rating
  • Industry: Entertainment
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use

5 small rooms in our 2 spaces that accommodate 150 - 200 students, teachers, and artists per...

Reviewed on 2018/04/11

Pros

It's easy to use from a smart phone.

Cons

It would be nice to integrate our schedule into Google Calendar so bookings show up without having to log in. If your Month view looked more like a calendar, I would be happy with that.!

Cesar A.
Cesar A.
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New Customer with Independent office

Reviewed on 2018/12/06

Pros

its very easy to setup and invite users, it took me about 10minutes

Cons

there are no profile personalization for sub-admin por example, once you setup a time and need to change it because of an error, an admin will have to change it, those are also the users that setup general configurations and blockings, so if you delegate the task, those people can modify your settings

Jenny
Jenny
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Skedda couldnt be easier

Reviewed on 2017/05/17

Pros

Easy to use, step by step process, the wording in the guide is personal, not stuffy making it easier to understand and is engaging.
Changes happen fast and is transparent for the team.

Tom
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Fantastic Customer Service

Reviewed on 2019/03/08

Good! Mainly thanks to the support team

Good! Mainly thanks to the support team

Pros

Beautifully laid out and everything other than the pricing conditions has been a breeze. Luckily the support team has been there to help with the (many) inquiries I've​ had regarding this and gone out of her way to fix them for me time and time again.

Cons

Pricing Conditions are a little bit if a struggle

JIliana
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

87/5000 Excellent option for software buyers and good option to make decisions

Reviewed on 2018/07/01

Pros

It is a service that is very easy to configure and use! It is like an immediate response to any question you may have and excellent customer service that is worth noting.

Cons

Some people have had problems resetting their password when they forgot it. When you need to interrupt a series, delete it from the date it was selected.

Blair
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great for shared spaces!

Reviewed on 2019/05/04

Pros

I used this tool daily to reserve call booths as a Remote Year traveler. It's easy to use, and involves minimal clicks to book a space!

Cons

Sometimes I cannot cancel an event after booking it, but I think that's an admin-level setting, and not Skedda's fault.

Geetika
Overall rating
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skedda Review

Reviewed on 2023/01/11

Overall experience is good, very ease to block meeting space and seats. Highly recommended.

Overall experience is good, very ease to block meeting space and seats. Highly recommended.

Pros

Skedda is very user friendly and motivates sustainability by reducing the less usage of papers, diary records.

Cons

Sometimes people misuse it. They booked and don't use it hence there are some features that allows to send notifications of seat being empty.

Response from Skedda

Hi Geetika,

Many thanks for taking the time to leave your review of the Skedda system. It's great to hear that we've helped to promote sustainability at your organization, and that you've had a good experience with us thus far.

All the best,
The Skedda Team

Rebecca
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skedda is a life-saver!

Reviewed on 2021/12/15

We use Skedda to manage reservations in about 60 rooms in our building, and it replaces a very old...

We use Skedda to manage reservations in about 60 rooms in our building, and it replaces a very old limited clunky system. Skedda really saved us from having to rely on that awful system, or on a series of Outlook calendars, and it has saved us from a system where one person did all the work, and only one person knew what was available when. It's the exact right solution, it adds transparency to the process, and allows several colleagues to help themselves within limits. We use it all the time! 1600 reservations by 40+ users in the last 3 months!

Pros

It's easy, yet complex!! It's very easy for my colleagues to use with minimal or no training (Skedda is super easy for them to figure out on their own), and it has the complex/nuanced admin settings that we need in order to limit certain rooms and users to meet a variety of needs. It has truly been a life-saver for our entire community, and we often use it as our gold-standard example when we're discussing "the exact right solution for the problem" (as opposed to other problems where we have an inelegant incomplete solution). Thank you for being awesome!

Cons

It would be helpful if it were easier to see a list of rooms that are available on a given date/time, and it would be helpful if we could add the option to include set-up and break-down time to a reservation. We currently add set-up and break-down time as separate reservations, so for our events that require this, each reservation is actually 3 entries (set-up, event, break-down).

Response from Skedda

Hey, Rebecca!

Thank you so much for your amazing review! It's great to hear that we've been able to help out with making space scheduling a breeze at your organization.

We're all about unrivaled customization that's only matched by our user-friendliness, so your kind words really encourage us in this regard!

Our 'buffer time' feature allows you to place tear-down and setup time chunks before and after your bookings, so feel free to reach out to us if you'd like to hear more about that feature and we can help you get it set up on your account!

All the best as we near the end of 2021,
The Skedda Team

Bashkim
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must have product backed by fantastic and supportive employees!

Reviewed on 2022/01/12

We managed to use Skedda to solve the room booking system as an alternative to what was the process...

We managed to use Skedda to solve the room booking system as an alternative to what was the process which was booking through excel which was inefficient. My experience with Skedda has been made so easy through the help of their staff which I feel all deserve lots of credit. I mainly spoke to two people called [SENSITIVE CONTENT] and they were both excellent. They answered any questions I had and there were quite a few as I wanted it to operate as perfectly as it could and they did so with no qualms. Always so professional and great to receive help from so I wanted to add how great they were!

Pros

The features on the software were incredibly easy to navigate for both the individual setting the framework up and also the Users and there hasn't been much difficulty aside from asking a few questions to staff to see how much we can do with the features. Through the help of staff I have been able to efficiently utilise the software in such a way that it functions without much attention which is great as it has actually increased productivity by not diverting my time away from my role to look after the software and making sure it runs correctly. If I were to pick one thing I liked most about the software it would definitely be how user friendly it is. I love the fact that people can join and although we do offer the opportunity to discuss how to use it through messages it isn't really needed as it is so easy to get on with!

Cons

The only con I can think of was when trying to navigate the payment process feature. The way it is set up through the order method of 'if this' or 'when this is met' was fairly hard to utilise exactly how I needed it. However, there are always alternatives for example I simply export the usage to an excel sheet and manually invoice which doesn't take much time and works great so It did not make me have an issue with the software at all!

Response from Skedda

Hi there, Bashkim!

Wow - what an amazing review! What more can we say? So encouraging!

From hearing that the Skedda platform increased productivity and removed booking hassles by freeing your team from the spreadsheet, to the fact that we were the standout platform amongst 15-20 others, to hearing that our success team members were so supportive to you, this is all so amazing!

We so value your support, and hope to continue in helping you manage your spaces in a way that helps you and your team tackle the things that really matter at your organization.

All the best,
The Skedda Team.

Karl
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Booking system that works

Reviewed on 2021/12/30

Pros

We started using the free version of Skedda 3 years ago as a booking system for open outdoor beach volleyball courts in 4 different places. What we liked about Skedda was that it was really easy for new members to sign up and they could reserve court right away. It was also super easy to work with as an admin, setting up the venues and time slots, and even see how many booked over the year, and all this was in the free version.
So when we needed scheduling system for our business (indoor beach volleyball courts for customers to rent) there was no question that we took the business version of Skedda for our company.

Cons

Unfortunately Stripe which is the payment partner of Skedda does not offers service in our country, so we can not use the payment feature.

Response from Skedda

Hey, Karl!

Thanks so much for taking the time to write such a great review of Skedda with the world. It's so great to have a long-time user share such encouraging feedback about the platform, and we're so chuffed that you found Skedda easy to set up and a pleasure to use for your business.

All the best,
The Skedda Team.

Adam
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Joyful Experience

Reviewed on 2022/02/01

Very positive; easily replicable; recommended.

Very positive; easily replicable; recommended.

Pros

The ease of use the most feature I like informal. adding to that, the informal tone of the used language in the app is something new and was very nice to see.

Cons

being able to create casual accounts. This caused lose of control for us, people were forgetting their account password and thy would not reset the password, instead they just created a casual account. creating casual account was more convenient than resetting the password.

Response from Skedda

Hi Adam,

Wow - thanks so much for your encouraging review of the Skedda system! We're so glad that you've found the platform to meet your requirements, and appreciate your feedback in all areas.

We trust that we can continue to be your space-management system of choice in 2022 and beyond!

The Skedda Team.

Trish
Overall rating
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skedda is an excellent, extremely user friend, online booking and scheduling system for our...

Reviewed on 2019/10/06

We are a busy community centre that caters to a diverse range of services and events. We needed...

We are a busy community centre that caters to a diverse range of services and events. We needed a system that would allow us book out rooms for varying times and reoccurences. Previously we had used excel spreadsheet but this was hugely time consuming and required lots of human resource hours to set up and maintain. Skedda is so easy to use, bookings, cancellations and rescheduling are made in seconds. The ability to book rooms for daily, weekly or monthly events and choose an end date is a huge plus.

Pros

We have a large organisation comprising of personnel with different IT skills and capacities. It has a large functionality system whilst at the same time being very user friendly so that those with little or not IT skills can easily navigate the system - booking and scheduling room use.

Cons

I cannot think of anything we like least about this software.

Susan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and Affordable

Reviewed on 2021/12/16

Skedda has eliminated the need for unnecessary phone calls to check availability, placing the...

Skedda has eliminated the need for unnecessary phone calls to check availability, placing the scheduling power in the hands of the customer. Set up and integration to the web are intuitive and easy to us.

Pros

Skedda allows us to integrate a scheduling calendar onto our website as well as access through a skedda login. This makes it easy both for regular users and occasional users to see what is available and schedule accordingly. Also, the ability to set booking limits and build in turn-over time ensures that time is allotted fairly.

Cons

Four months in to use, we are 100% happy with Skedda and do not have any cons to report.

Response from Skedda

Hey, Susan!

Thanks so much for taking the time to leave such a great review of Skedda. We're so chuffed to hear you're leveraging our automative capabilities to remove the administrative strain of managing bookings for your spaces!

We're so glad to see the impact that we're having on your organization, and we hope to continue supporting in this manner into the future!

All the best,
The Skedda Team

Leigh
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skedda is everything you want plus some!

Reviewed on 2020/01/13

Before deciding on which "booking" software to go with, I did a lot of research and tried several...

Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!

Pros

Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!

Cons

I have yet to find something about the Skedda software that I don't like.

Debbie
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skedda Conference Room Booking System

Reviewed on 2022/02/22

It's been good, we used to have a free account then we added more conference rooms and were happy...

It's been good, we used to have a free account then we added more conference rooms and were happy with the pricing and the ease of use to sign up and book rooms

Pros

The ease of use, the pricing is good, I am able to use it on the phone as well

Cons

Nothing I can think of, except maybe in the free option you had the ability to see who booked the rooms, since only Admin could

Response from Skedda

Hi there, Debbie!

Thanks so much for taking the time to leave such a great review of Skedda! It's awesome to hear how happy you are with us. We hope to continue tackling space management for your conference rooms well into the future!

All the best,
The Skedda Team.

Verified Reviewer
Overall rating
  • Industry: Industrial Automation
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Manage your meeting room bookings through Skedda

Reviewed on 2019/05/12

Pros

We have been using Skedda to manage our interview and meeting room schedules. In the past, this was handled by the receptionist and would be done using paper and pen. Now, the respective users are managing their own room bookings. These are the strengths of Skedda:

1) All online and completely paperless. As I mentioned above, we would be printing weekly calendars on paper and filling these out for each meeting room. We have saved so many trees with Skedda.
2) Creates accountability for employees. In the past, rooms would be booked in advance only for the user to back out. No one would have known about this. Now, if a room is booked but no one is there at the scheduled time, we can question and find out who is wasting our resources.
3) Skedda has freed up the time of our receptionist. She can now do more value added work such as guiding walk-ins.

Cons

Skedda can improve by adding a free-form time interval option to the scheduler. The intervals are currently done in 15 minutes which is too rigid for me.

Response from Skedda

Thanks so much for such a helpful review! Great feedback on smaller incremental / granularity times on the scheduler - we'll reach out with any developments on this front.

Verified Reviewer
Overall rating
  • Industry: Libraries
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

No fuss room booking

Reviewed on 2018/10/06

Working with Skedda has been great. It saves us tons of time.

Working with Skedda has been great. It saves us tons of time.

Pros

I oversee a library system. Throughout our locations, we have meeting rooms that are available to the public. Previously, we had to book this over the phone on an Outlook calendar. Skedda saves us time by allowing our customers to book the rooms themselves. It's simple and straightforward- it does this one thing very well. Our meeting rooms are now booked constantly, with little time needed from staff.

Cons

Customizing it took a little bit of time. That's a plus, too, however, as we were able to configure it to look just how we wanted it to. Just took a bit of time.

Cat
Overall rating
  • Industry: Executive Office
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes my life easy!

Reviewed on 2021/12/16

Quick and easy to set up. Once your set up it's easy to add and remove users, book rooms, edit...

Quick and easy to set up. Once your set up it's easy to add and remove users, book rooms, edit details etc
Highly recommend!

Pros

The room booking system is amazing.

As I previously kept the room booking diary, introducing Skedda was the best idea as it saves me so much time and it allows clients to instantly book a room. This is used by all the clients in the business centre and it is so easy for them to see which rooms are available and book at a moments notice. They love it as much as I do!

Cons

I have not found anything yet that is troublesome

Response from Skedda

Hey there, Cat!

Thanks so much for taking the time to leave a review of Skedda. It's so awesome to hear how much you enjoy using the system!

We're all about making your life easier with our automation and our space-booking features, so it's awesome to hear that these aspects are some of the key factors that stand out to you!

Thanks so much again!

All the best,
The Skedda Team

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Skedda - your automated receptionist

Reviewed on 2019/09/30

It has been a satisfying experience so far. Our company has been able to save costs and be even...

It has been a satisfying experience so far. Our company has been able to save costs and be even more organized with this application.

Pros

With Skedda we are able to do the following:
- Automate our room bookings. no need for a personal assistant or receptionist.
- Increases visibility. Since this is all online, nobody can make the excuse that they booked the room versus the other person.

Cons

The following are what I like the least/needs improvement:
- Skedda could integrate with calendars or with mobile technology. For example, I could be texted if I had an upcoming meeting. Peope are not on mobile data all the time.
- Improve the times. We could also have 10 minute, 15 minute, etc. length of meetings.

Sonja
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skedda is OUTSTANDING! Nothing could be more user-friendly with better customer support!

Reviewed on 2017/10/25

We were in a quandary because our local method of scheduling labs experienced a fatal blow. Now we...

We were in a quandary because our local method of scheduling labs experienced a fatal blow. Now we don't have to worry because Skedda takes care of everything. Users are happy, I, as the administrator, am happy and the administration is happy because everything runs so smoothly. Also I love the fact that you can have multiple administrators--that means someone in the office can be a back-up administrator as well as someone in technology support. FANTASTIC Product!

Pros

We use Skedda to schedule our computer labs. The ease with which users can schedule their lab times is unparalleled. They can extend the times if they are going to be in there for more than one period. They can repeat the schedule with the click of a button if they are going to be going for multiple days. It's fast and easy--what could be better than that???

Cons

Regular trusted users can't delete their own reservations if they change their minds about the schedule. But it's really not a big deal for me to go in and delete their reservation. I just think that they would like that flexibility because sometimes plans change.

Jorge
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Two companies sharing meeting rooms

Reviewed on 2022/10/03

Very satisfied, not a single complaint

Very satisfied, not a single complaint

Pros

It was a very easy to use meeting rooms by two different companies under the same roof.

Cons

Nothing to complain or be concerned about.

Response from Skedda

Hi Jorge,

Many thanks for leaving such a positive review of the Skedda system. It's so great to hear that we were a good fit for your requirements and you had a positive experience with us.

All the best,
The Skedda Team