We get to know the activity of users on a website. Helps us know if there is some kind of iffy business going on. And I like that it is self learning. Meaning it learns from the decisions you make and helps you tag any bad users.
I like that it helps me find suspicious interactions between users. It does get me if a user has a network of accounts and if they are the same person by verifying if they are using the same device.
It is a bit tricky to use. There are so many options and so much to discover it can be a little bit overwhelming. But once you know what you're doing (kinda) you should be all set.
The scores we receive on transactions are usually quite accurate and fast, and they have helped us avoid many potentially fraudulent orders.
We have had some issues where we are unable to locate a transaction in the system to further investigate, even though we received a score for the order.