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1050 Reviews

- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Marketing that comes full circle ;)
Reviewed on 2018/12/05
When they say they are the #1 marketing platform for small business, I truly believe they are right. I have been using Marketing 360 for years, and without it I would not have been able to build my company providing consultant marketing work for small business to what it is today!
Pros
Marketing 360 does most of the work for you; sign up your business and you get paired with a marketing consultant on their end, who helps you break down all the metrics provided through their platform. Their visual representations are far superior to any marketing software I have seen -- think Google analytics, but more visually appealing.
Cons
I am sure it has a bit of a steep learning curve for new users & non-marketers. We used to give clients a portal to check out their businesses' marketing needs, etc. first hand -- but some complained that it was over-complicated, so we do not provide these anymore. However, as a graduate in Marketing at MSU, I had not problem navigating any of the resources provided; I am sure that any new user could learn the process within days.
- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Results from an Incredible Team
Reviewed on 2022/05/14
Marketing 360 has been great. I was fortunate to be partnered up with [SENSITIVE CONTENT] and his team. We have been able to achieve more in the few months I've worked with him than I was able to on my own over the past several years. He is responsive, awesome to work with, takes my suggestions and ideas, and is able to stay with me and the goals I have.
Pros
The software is fairly simple to use. I have used different CRMs, payment processors, and website tools in the past. This software is right on par (if not more advanced) than the others. It is incredibly easy to use! The built-in automation, payment processor, and nurture tools are incredible.
Cons
The only part of the software that I think could be improved upon would be the social media tools. This could be (mostly) because I haven't used them a whole lot. I find it is almost easier to jump in and post on the different social media accounts myself.
Reasons for Choosing Marketing 360
An all-In-One platform that also had amazing customer service behind it.Reasons for Switching to Marketing 360
The customer service. After the initial meeting, I was a little worried about getting the biggest bang for my buck. I did my research and thought that I would give it a go. I trusted my gut and put some faith into [SENSITIVE CONTENT]., his team, and Marketing 360. So far...I feel that I made the right decision.- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Personal Experience with the Marketing Software
Reviewed on 2023/02/26
The software has helped us to improve our marketing efforts and has provided valuable insights into our website traffic and engagement. The customer support team has also been helpful in answering questions and resolving issues. While the learning curve can be steep, the comprehensive suite of tools and helpful support make it a valuable investment for our business.
Pros
As someone who manages marketing campaigns for a small business, I have used Marketing 360 for several months to help streamline our marketing efforts. One of the pros of Marketing 360 is its comprehensive suite of tools, which includes email marketing, social media management, and website analytics. This has allowed us to manage all of our marketing activities in one place, which has saved us time and hassle.
Cons
One of the cons of Marketing 360 is its learning curve. The software has a lot of features and can be overwhelming for new users. It took some time for me to become comfortable with navigating the dashboard and understanding how all of the features work together.
- Industry: Photography
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 0.0 /10
Worst business decision I've made
Reviewed on 2023/01/17
Worst business decision I've made was to hire this company. They will not deliver or do what they promise. I wish I had hired a reputable marketing company and not signed the poison pill contract
Pros
They have good salesman. The completely overstate what they will and can do.
Cons
Completely useless. They will take your money and misrepresent the progress of marketing.
- Industry: Insurance
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Marketing Tool
Reviewed on 2022/11/17
Love [SENSITIVE CONTENT] , He is amazing to work with
Pros
It works great for a drip system campains
Cons
A little difficult to use but once you figure it out it is easy
Alternatives Considered
EZLynxReasons for Choosing Marketing 360
Price and ease of use with the personal attention from [SENSITIVE CONTENT] .Reasons for Switching to Marketing 360
Ease of use and flexibility- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING ....
Reviewed on 2021/09/14
I enjoy my team [SENSITIVE CONTENT]. The entire experience from start until now has been professional. I like having the support. Speaking weekly is invaluable.
Pros
The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING and actually taking the time to learn and push buttons. It's kind of like having a new cell phone. You learn new features along the way. I liked that everything is at your finger tips
Cons
Maybe it was me. Maybe it was system interface errors. Not often but sometimes languages simply were not communicating. That's when you walk away and go have Margaritas. This happens in every situation where Tech is involved. Nothing to be concerned about .
Response from Madwire
Hi, Coach Kenya. So glad to hear you've enjoyed working with our team. Please let us know if there's ever anything specific in the platform that is giving you errors or putting you into a margarita-induced state. Our tech team definitely wants to know about that stuff so we can address them. We're looking forward to working with you for years to come!
- Industry: Hospital & Health Care
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Christopher Kokelea
Reviewed on 2022/11/13
Good
Pros
The different website template, the fast payment processing and multi account management.
Cons
The price of the plans were a little bit high for my budget.
- Industry: Information Technology & Services
- Company size: 5 001-10 000 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An efficient marketing tool
Reviewed on 2023/01/14
A marketing tool that will undoubtedly improve labor operations
Pros
What I like the most about this tool is that its functions are adapted to the type of company, what I mean is that it is an all in one marketing tool that allows you to increase sales and has a notification system even by email, It also allows you to store data in a complete way.
Cons
It is a good tool but it is only available in one language, it would be much better to have more languages to further expand this wonderful solution
- Industry: Hospital & Health Care
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review of Marketing 360 software
Reviewed on 2023/02/15
The team at Marketing360 does a fantastic job, responds quickly, and exceeds all of my expectations. I heartily endorse them.
Pros
It appears to be a nice, integrated system that can aid in the acceleration of revenue through the pipeline.Very simple to use Excellent CRM and Marketing Dashboard
Cons
I believe they can be costly in the sense that you are charged for everything they do.
- Industry: E-Learning
- Company size: 11-50 Employees
- Used Monthly for 1-5 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
User Friendly CRM
Reviewed on 2023/03/10
Pros
It’s UX and UI were incredible and allowed me to quickly and seamlessly do the work that I needed to complete.
Cons
Slightly over priced than some of the marketing CRM’s systems out there.
- Industry: Investment Management
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Need Professional Help? You need Marketing 360
Reviewed on 2017/02/02
Nexgen Software Services http://nexgent3.com/ has been in business since 1997. We have always done VERY well with simple advertising up until about 2 or 3 years ago. Sales have slipped and we have had a hard time reaching our desired customers. I finally broke down and started looking for professional help. I spent a lot of time online searching through many different marketing firms. There are so many to choose from it really made it a difficult choice to finally pick one. The reason I picked Marketing 360 was simple. The videos and the mentality they promoted in their videos was the same as my company. I know we work hard if not harder than anyone for the success of our clients and I felt that Marketing 360 was going to give me that same attention to detail that we needed. The day trading / investment world is a very competitive marketing arena. Probably more difficult than Doctors , Lawyers or Plastic Surgeons. Bottom line, everyone as Marketing 360 have done everything possible to make our business grow. We have now been with them for over 6 months and the difference in our online marketing , SEO and online presence is night and day what it was before. If you need help, professional help, you must make the commitment and let Marketing 360 work to help you better your business. I would highly recommend them , I can't see myself or my business being without them. I hope you will take the time to really investigate and give them the opportunity.
I have clients that are in the marketing business and I have had them personally audit everything that Marketing 360 has done so I could get an honest outside second opinion. The results didn't surprise me, my audit of M360 was a resounding 110% positive.
Taking the leap of faith is the hard part. Loving what they do is the easy part. I appreciate and look forward to continuing some exponential growth with Marketing 360.
Pros
Everything is very simple and easy to use.
Cons
Only thing I would like to see is live up to the minute stats which i think is coming on the next version.
Response from Madwire
John, thank you so much for taking the time to give us your input! You've been a very loyal customer over the years and we have really enjoyed partnering with you. Ultimately, we exist to help small businesses grow; we're honored you chose us! It's not easy to trust others with the success of your business, and we take that responsibility seriously. Thanks again!
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- Ease of Use
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The fire breathing dragon
Reviewed on 2016/03/19
I own a successful home inspection company in the Kansas City area and struggled with my online presence using a jalopy of a website that got me by for about 8 years until I couldn't take it anymore. I mean, it looked like something a one handed 3rd grader built (no offense to one handed 3rd graders).
But last year, I found Marketing 360 and with the help of Andy and the rest of the team they took my 80 pound weakling and turned it into a fire breathing dragon. Now this thing breathes clicks and spits out phone calls. It's a real thing of beauty.
In fact, in the beginning I told Andy with a totally straight and serious face "I want to own the entire first page of Google." He chuckled, but he knew I was serious and took me seriously. Now we're well on our way.
Another big thing? They're from the U.S.A. (again, no offense to the rest of the world), but if you've used freelance sites like I have in the past you're far too familiar with the time, quality, and money lost due to communication breakdowns and sneaky, second rate back-end practices. I can't tell you how many times I had a site built by one guy then took it to another for SEO work and he was like, "Who built this? This code is garbage. It needs to be re-built." Ugh! You just never know what you'll get and who will do the work. And while I was always willing to pay top dollar for top quality work, I was always disappointed. Always.
Aside from that, they're only a phone call or email away and are super available. They answer their phones and respond to emails usually within minutes. And when I need changes made they're on top of it and I see the results within a day or two. And if I need to make a tweak they work with me until I'm happy. I appreciate all of this because time is my most valuable commodity.
And the best thing? It's not a one-sided relationship where they totally steer the ship. It's a collaboration where they welcome my ideas and take them into direct consideration. This is really important to me because I know my industry and my business like the back of my hand.
Anyway, use them if you want serious results. This is an investment that will pay for itself many times over. OK, I have to go now. Time to feed my dragon.
Response from Madwire
Steve, thank you for your testimonial. You really identified a struggle that we see SMB's facing. There is a collection of different companies trying to tackle multiple problems for a company and none of them have a singular voice around optimization, design, and marketing. That is what truly makes our marketing software, Marketing 360® special. Everything is within one platform. There is no need to go anywhere else for anything else. You get a unified approach that saves you time and money and most importantly drives better ROI. Thank you for your partnership.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Unfortunately this turned out to be a scam
Reviewed on 2019/11/26
Very frustrating. We lost a lot of money... it's a tough pill to swallow but we got absolutely wrecked by these guys.
Pros
The CRM was decent. Not a bad CRM portal at all.
Cons
Unbelievably expensive. We were aggressively and unrealistically upsold by this platform. M360 takes far too much money for anyone to be profitable in the DTC online retail industry. I would imagine that this company is much better for things like... a dentist office that needs more leads or a seamstress of something. If you are looking to spend $ on ads and grow your online presence, this is NOT the company. They keep 37.5% of your ad budget as a fee. Making it nearly impossible to recognize true profits off of the remaining ad budget (and we were spending upwards of $6k per month so that a fairly healthy budget in my opinion. All in all... I put myself in a very bad spot using these guys. I have two other friends that I referred that are very upset with their experiences and even cc'd me on their emails to their sales person and account manager to express their frustrations.
Response from Madwire
Peter, thank you for taking the time to provide feedback. Please give us a call on our main line and ask to speak with a member of our management team so we can better understand the details of your experience. We understand the importance of providing bottom-line results as quickly as possible, and don't ever want one of our customers to feel the way you do. Here's the number: 888-872-3734
- Industry: Furniture
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive Marketing Program In-A-Box
Reviewed on 2017/03/30
We just switched to the new version of the Marketing 360 platform and it is vastly improved, especially in terms of expanded reporting capability. This is great for me (as a data wonk) because typically I have been using GA for advanced filtering and segmentation tools to customize reports; however, the new reporting offers great new insights, filters, et al, at the touch of a button as well as the baseline KPI I need to help run my e-commerce business.
We've also been using the CRM in dedicated fashion. We're enjoying using it because the average person can use it without a great deal of difficulty, and if offers unique features we can't get in similar products like tracking lead interactions that I choose to share with individual members of my sales team. The conversion inbox keeps me on top of everything.
The advertising interface serves as a great resource for me to follow project status, track my budget and digitally interact with my marketing executive and project specialists. I still prefer to give those guys a regular phone call, but for those who prefer to work exclusively in the digital world, all the tools you need are there.
A recent value add was the new outbound email platform. To me it most resembles MailChimp, with drag-and-drop composition tools, but there are also features that were paid add-ons with MC, like the "Design and Spam" test. All of this is part of the platform.
I'd say if you are a small-to-medium size business that needs a low-maintenance, easy-to-use
comprehensive web sales and marketing solution for not a lot of bucks, this is a great choice.
Pros
Functional scope, ease of use, reporting.
Cons
Web-only. Some users want to work offline.
- Industry: Alternative Medicine
- Company size: 11-50 Employees
- Used Monthly for 1+ year
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Bad Business a SCAM
Reviewed on 2020/12/07
AWFUL
Pros
The software is not great! They are very disrespectful had problems in the past with communication too big of a company to handle your account they have too many on staff and stuff didn't get done. Your account is handed down to too many people and you have to talk to too many people to get it done. I thought I would give them another chance to see if they could do better but they again bad communication if one representive has a problem with you they don't give you a chance! The client is always right not the other way around?? Very disappointed in this business back then and even now. The software sounds so great but Yodle is better! I don't have problems with marketing companies just if they perform correctly this one is a SCAM and I feel for it once. I READ the bad reviews on this company before considering going back got nothing but phone calls told them I was looking at all my options and it just went from we want to work with you to WE ARE NOT THE RIGHT BUSINESS FOR YOU. WOW IN AMAZEMENT I WAS GOING TO SPEND 7,000-10,000 ON PPC ADS but not now. I guess they thought I was kidding I wasn't. I'll post this everywhere if you are a business owner don't fall for the high Pressure Sales Tactic I wanted to check what other business they have done guess they can't back up what they can actually do. DON'T GO HERE YODLE IS THE BEST BANG OR JUMPFLY!
Cons
AWFUL YOU DONT KNOW IF ITS WORKING ! SCAM
Response from Madwire
Hi, Petra. Our software has changed and improved significantly since 2013 when we last worked together. We provide full transparency within the platform, so you can see the results you are getting from Google, Bing, etc. And we know we are not the best fit for every business. If we believe that our team or technology is not the best fit for your needs for whatever reason, we are going to be honest about that. We want every small business to find a partner that best meets their specific needs, whether that's us or another solution.
- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I wouldn't change a thing
Reviewed on 2017/03/30
Let's face it, there are a lot of choices out there where marketing is concerned, but many of them of them aren't particularly any good. All too often, I've heard of people buying from companies based on their web-presence, a slick line from a sales rep or a variety of other reasons, none of which have anything to do with what really matters; value and effectiveness. To the point, Marketing 360 delivers and does so with consistency and grace. Our project was a complicated one filled with deadlines, last minute changes and many, many questions from our team. Cassidy, our marketing specialist, took immediate control of the situation and did exactly what others promise, but rarely make good on and that is, deliver enviable results. No matter how many curve balls have been thrown her way, the ball is always it. The coordination between this cohesive unit at Marketing 360 is absolutely remarkable. When we needed adjustments to the CRM, it only took one simple phone call and Mariah took the time to listen to our objectives and quickly applied her expertise to the situation(s), and we were back focusing on our business within minutes time and time again. To the point, when you need a marketing partner, there is only one choice in my mind and that is the amazing team at Marketing 360. We've not only highly recommended people to Marketing 360, we're now working on submitting an additional project because we know that it will be delivered on with nothing other than spectacular results and superior and friendly service. Thank you, Cassidy, Mariah, and everyone at Marketing 360. You've all done a fabulous job.
Pros
It works as promised with zero hiccups.
Cons
I would like to see and integration with Microsoft 365.
- Industry: Photography
- Company size: 2-10 Employees
- Used Monthly for 6-12 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 0.0 /10
DO NOT HIRE THIS "COMPANY"
Reviewed on 2020/11/05
If you're considering "hiring" Marketing 360, don't! You need to run. I put quotes around "hiring" because this is not a marketing company, this is a SaaS company. They simply want you to spend money with them so that they can charge you for their CRM, and website software every month. You'd be much better off paying for a software that is built specifically for your industry rather than a general one like theirs.
They market themselves as being incredible providers of SEO content, websites, and PPC campaign experts. I have been with this company for 6 months now. I've spent over $8,000 with them and I have received maybe 3 bad leads, and some poor excuse for content. They sometimes don't even respond to my emails. They will wait days to weeks just to get me on the phone for a response. Guess they don’t want things in writing?
Do not let the initial sales call fool you, it's all empty promises.They’ll try to tell you that they’re doing the right thing by creating a website for you for free. My website was under construction for THREE MONTHS. Not a long time if the website was good, but it was a LOUSY excuse for a website. It got to the point where I didn’t even want them to make it anymore because we were wasting valuable time. Nothing on the website proves that it will convert sales, they only want to create you a new website so they can tie you in to it, because once you stop paying them the website doesn't exist anymore.
I strongly feel they are not out to help, they
Pros
Nothing, I can't say that a single thing about my experience has been pleasant. At the most, my account rep is a nice guy, but still doesn't necessarily make him good at his job. Absolutely everything, poor customer service, lack of communication, limited on-boarding support. I literally do not know where they are getting these good reviews from, because none of them have proven to be true in my case.
Cons
Absolutely everything. Their customer support is awful, and the software itself is horrible. It's supposed to be a one size fits all software. You are much better off getting something industry specific.
Response from Madwire
Hi, Jonathan. Thank you for providing your perspective. We hate to hear that any client isn't 100% satisfied with both our team and technology. We can see that you have since spoken with our team, which we appreciate.
- Industry: Education Management
- Company size: 2-10 Employees
- Used Weekly for 1+ year
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- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good company!
Reviewed on 2019/06/14
Pros
Even more than the all in one cross platform marketing that's available to the small business owner, we've been very impressed with our account reps. Very knowledgeable, genuine concern for the clients marketing results, lots of helpful advice without being pushy, and hyper responsive and patient.
Ideal for the small business owner who couldn't begin to navigate the waters of SEO, Social Media, Website optimization, review management, Google PPC, blogging etc much less synergistically with a consistent marketing approach. The creative team is top notch as well.
Cons
My one complaint is never really knowing how much of your budget is going for the media spend. You spend $2000 per month for adwords, but your $2000 are converted to M360 dollars before the spend. So you're always wondering how your dollar converts to Marketing 360 dollars. Other services we've used show us exactly how many dollars go to Google for example.
But I have to say our results are better here anyway - which is what matters most.
Response from Madwire
Thank you for taking the time to leave a review Larry! We designed Marketing 360 with the intention of helping small businesses succeed and your business is a great example of that! We thrive on creativity and hire the best creative people in the industry. As for your budget concerns, your Marketing Executive should be able to clear up any questions that you may have. Thank you so much for partnering with Marketing 360 Larry and we look forward to much success for you in the future.

- Industry: Information Technology & Services
- Company size: 51-200 Employees
- Used Weekly for 1+ year
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Marketing 360 as the goal of your successful sales streams.
Reviewed on 2020/11/26
We use this software in our departments, for a single objective, this is to increase the balance or margin of our daily sales normally, which lately has caused effectiveness on a large scale, promoting a position of the companies, which has earned more relevant income, guarantee us the success, of the massive sales of all our products and available resources, that we offer to the digital public, reaching numerous people, with reviews and illustrations about the items we acquire.
Pros
I am fascinated as primarily by various executions that the software exerts on a server in general, mentioning that it is one of the leading platforms to which it is dedicated worldwide, with quite positive qualities, because it significantly increases the productivity of an organization , for more stable and organic results, especially for precise work on large working scales, according to the terms of sales, financing, e-commerce or digital marketing on huge scales.
Cons
It would be quite useful if this software implements a customization option of the platform towards our environment, in order to work in a more comfortable and familiar way, which will allow us to mobilize work performance, on a considerable scale, when we address business issues, which accesses a satisfactory source, both visually and when exercising its decline in its primary occupations, being an import option, which is not available.
- Industry: Law Practice
- Company size: Self Employed
- Used for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
I don't Recommend
Reviewed on 2020/04/28
Pros
Initially, I loved the fact that [SENSITIVE CONTENT HIDDEN] was great and did a lot of work on my website and the adds. I didn't have to do anything in the creation of the site and it came out perfect. I still use it now. I am paying the monthly hosting. [SENSITIVE CONTENT HIDDEN] did blogs for my creative time and created monster pages and the SEO was working well.
Cons
They changed my manager from [SENSITIVE CONTENT HIDDEN] to [SENSITIVE CONTENT HIDDEN]. from there it went downhill. she wouldn't do any blogs, if I wanted changes, I had to type the stuff myself. I am a solo-practitioner paying about $1000 per month, and I have to write my own content. No. I tried to use my creative time for things and they didn't get done and so when I canceled, I lost a bit of creative time. I dropped my fuel credits after I started getting calls from people who wanted to sue because they found a bug in their french fries. So I still get the monthly reports as I am still paying for the hosting, but I had a question about logging into UXI, and [SENSITIVE CONTENT HIDDEN] never responded. Now I have some generic no-name manager for my account. I was considering going back if I would work something out without getting someone like [SENSITIVE CONTENT HIDDEN], but instead, I am hiring someones else to do my website in Wordpress.
Response from Madwire
Hi, Tanika. We're glad you love your site, but hate hearing about your experience with your second point of contact. We'll reach out to get additional details from you and address your concerns.
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Partner
Reviewed on 2022/05/19
Our overall experience with Marketing360 is that they are top tier. Our [SENSITIVE CONTENT]is such a great person to work with and has taken our website and social media to a whole new level. We wouldn't be at the level we are currently at without
[SENSITIVE CONTENT] and Marketing360.
Pros
Marketing 360 and their team of associates go above and beyond with their software and customer service. Our [SENSITIVE CONTENT] keeps us on track and updated with the next step we need to take and using their software has made understanding everything in the marketing world so easy to understand.
Cons
I wish we would have found them earlier

- Industry: Financial Services
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
The marketing360 software is a great all-in-one marketing solution that we use everyday.
Reviewed on 2018/02/14
Pros
The software combines an email automation platform, CRM, and marketing data analytics in one easy to read/use dashboard. The Madwire team has specialists for each of these areas who are easy to contact and very knowledgeable. Every time we have needed assistance this team has been ready to help and work through challenges that arise.
Cons
The main item that should be added to the software is the ability to link outside data feeds to the CRM. Since this feature does not currently exist, we have to manually add our clients to the CRM. It would be more efficient for us if this could be modified by adding an API connection.
Response from Madwire
Hi, Stephen. Thanks for your review! We love it when clients make the most of all the various features and platforms. Your comment about the CRM is on our radar. We've looked at a few different options and ideas, to get contacts into the CRM from external sources. One thing we're looking at is a public API, but we don't have it hashed out yet. Please continue to give us ideas and feedback! Clients like yourself, who are pushing the envelope, are important to our business. Thanks for giving us the opportunity to be a part of your team!
- Industry: Automotive
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good at the start
Reviewed on 2019/05/02
We signed up after doing our due diligence and finding that M360 ticked all the boxes. The sales process was great, and we signed on. Out of the gates we felt things moved very slow with not very much communication. We trusted that things were being done behind the scenes. Once ads were launched we definitely saw an increase in traffic, but conversion rates didn't change. The first month we had regular communication with our marketing executive but it dropped to nothing after that. We had to continually reach out and demand the changes we needed made, instead of them being proactive and offering advice and consulting us as they promised. We continued to chase them to make improvements to the ads, to our site, to make banners, etc. Once our 6 month contract was up we were happy to leave and take things over on our own. Be sure that they use YOUR Google Analytics, and Merchant Account so you keep your data. Initially they told us that wasn't possible and we trusted them. Turns out they can as we added a second site and told them we wouldn't go with them if they didn't use our accounts. So now we have all of the analytics data for one site, but not the other.
Pros
The dashboard is great, my favorite part of the whole experience.
Cons
The lack of communication with the team.
- Industry: Sporting Goods
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Company
Reviewed on 2018/09/03
My overall experience with Marketing 360 has been amazing. Their professionalism has been the highlight as a small business owner starting my own company. They have been able to capture my ideas into a creative website and turn it into income.
Pros
1st off, very effective marketing. I received my first sale within a few days after Marketing 360 took over. Their software is very user friendly and easy to use. The platform clearly lays out and explains your stance in the market as well as how effective your marketing is. As an Ecommerce business owner, it is great to see what channels of marketing are hitting the most to be able to utilize the best strategy moving forward. They also have friendly customer service. They assign a marketing team to your company and all the resources that come with it. Any needs you may have, they will try to find a team member that will help troubleshoot any issue that arise.
Cons
Not to many cons when it comes to this company.
Response from Madwire
Hi Steve! Thanks so much for leaving this review. I know it's hard to find the time, especially since you're in the midst of running your business so I really appreciate it.
That's fantastic to hear that you got your first sale shortly after partnering with us! It's great that the Marketing 360® platform is user friendly and that you've had a professional experience working with Chris, but getting results after a few days is something to celebrate!
Can't wait to see where things go from here. It's a real pleasure to work with you!

- Industry: Food Production
- Company size: 5 001-10 000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great program for your small business growth
Reviewed on 2022/03/07
The platform is much reliable since it's available both on cloud ,web-based and also on mobile platform. In today's era and time many businesses are shifting to online marketing and with Marketing 360 we are able to reach out to large audience since we are able to do content management and social media management being in one which has helped to save time used on publishing content.Also am impressed to note that through the platform it helps our business grow and the local communities also grows.
Pros
The customer care support was very reliable ,and the platform was easy to use .The marketing automation has really helped our business to grow all from a single platform,the dashboard which is very comprehensive is another feature I find very important since we are able to customize it to suit all of our business needs as well as customer details.
Cons
At many times the scheduling capabilities haven't been effective as expected since it becomes harder to publish and also I found it difficult to set up at the initial stages.