Liberty Reviews

I've worked with many pharmacy software in different retail, clinical, and compounding settings. Liberty has been the most user friendly and their customer service is beyond excellent. Any questions or concerns are addressed immediately and are fixed within the hour. Their staff is always hospitable and ready to help.

Robbie came to our pharmacy to set up the equipment and software as well as train us. He is very knowledgeable, good-natured, and very patient. We were sad to see him go!

With the obstacles of operating a pharmacy and providing patient care, it is good to know that I will never have to worry about issues with the software and there is a team committed to help us grow. Thank you Liberty!

Pros:
1. Ease of use
2. Customizable
3. All the RX is done on one screen
4. Multiple Sessions
5. Very good support personnel
6. They get to your needs very quickly
7. Fast turn around time for any issues
Very up to date regarding insurance changes and software support for various insurances

We have been using Liberty Software since 1994 and overall we are very satisfied with the quality of service. Of all the softwares that I have used over the years, Liberty is by far the most user friendly platform.
Cons: There are always bugs and software issues with any software and Liberty is not immune, but the plus side is that they do take care of their customers and fix problems quickly.

Great so far!

We have been a customer of Liberty Software for our pharmacy system and point of sale system for a little over three years. Our transition from our previous system to Liberty was a good experience. The technology and programming were a great improvement over our previous software. The staff at Liberty have been accommodating with any concerns we have had. Their programming department has been willing to make updates for any concerns we have had whether it was an industry concern, working with other vendors technologies (i.e. Script Pro, iMedicare, Prescribe Wellness) or unique concerns for our pharmacy. Very pleased with Liberty and would highly recommend them!

All pros with both the help desk and support team. Any issue that has came up in the last 20 years has been addressed by both. Also, they have been great as far as keeping up with all the changes in pharmacy software that we have seen over the years and are very good at listening to the customer and implementing new programs in their software to aide the customer in operating a pharmacy. I have been asked by many computer companies over the years to try their software, etc. but have told them all that I am more than happy with the company I am using.

I have worked with liberty for 15 years over the years they have Always had the best customer service! They are there to fix any issues you may have or come up with new ways to improve your efficiency as a pharmacy! They keep up with all new technology, processes, and procedures. Their software is continually growing to help customers save money elsewhere, in which their software may contain items that you normally would have to purchase separately. The system is very user-friendly and easy to train new people. Liberty software is an excellent choice!

Liberty's newest updates allow us to better serve our patients more effectively -> The features we have added/customized such as the problem Q and promise times allow better flow and organization. We are always learning new ways to use the software to make our job easier! The customer support is always willing to guides us through any issues we have!

The Liberty software is very user friendly and easy to use.
They are always at the forefront of updating and upgrading. The most important point is their continued support and personal service. They are always very prompt to help with any problem during and after hours!! All their technicians are very knowledge, patient, and helpful!!

Pro - I have been out of retail pharmacy for years and it was easy for me to learn to navigate.
Pro - Can order thru wholesaler
Pro - Customer service is top notch!
Pro - Can transmit controlled drugs dispensed to state pharmacy board
Pro - Prints educational handouts in english and spanish

I love working with Liberty - both the company and the software. The help desk is prompt to resolve problems when they arise. They are great to add on "extras" to the software that are needed for you specifically if at (programmable) possible. I would recommend the company to anyone.

Quick to resolve issues. I'm always finding new ways to use the software.

I was one of the users of the original liberty software system back in the 80's. Today's system is very user friendly, intuitive, and full of useful tools and fast at processing.

Since coming over to Liberty from TAP we have been pleased with every aspect. Liberty has been very progressive in keeping up with trends as they progress. From tech support to supplies to software innovations we are very pleased.

I FEEL THEY ARE THE BEST. I WOULD NOT HAVE ANYBODY ELSE. YOU CANNOT GET BETTER SERVICE OR MORE KNOWLEDGEABLE PEOPLE. I WOULD NOT THINK OF USING ANYBODY ELSE.
EASY TO USE AND FAST RESPONSE TO PROBLEMS ALL OF THE TIME.

Excellent customer service. Everyone is very friendly, willing to help, and if they are not sure of the answer they are quick to find out and get back with us. Awesome company + software.

Austin Plaza Pharmacy appreciates the team @ Liberty Software. Very friendly and very helpful when needed. We love the newest software that allows us to text message our customers.

Great customer service. Always answers questions quickly when calling customer support. They are always patient with me, an explain things where I can understand.

Not many issues when working. When calling customer service they are always very helpful. Runs smoothly with all programs from Liberty.

The service is excellent. Workflow options are very helpful. Excited to see what new features Liberty will come out with next.

I like the way you can search to see if customer has picked up their medication or not an on what date.

Easy to use. Everything works great most of the time. Staff at Liberty Software is very friendly.

Customer service is very helpful and nice.

Pharmacy software makes filling process faster.

The system works great, better than connexus (walmart system). Accurate and fast.

Always get quick response if we have any questions or problems.