Gradelink Reviews

We are a school with many different grade levels, and many different classes. Our teachers are all able to easily use Gradelink. Of great benefit is the Help option, which answers questions clearly and succinctly. When the answer to questions cannot be found, [SENSITIVE CONTENT HIDDEN] responds very quickly to help tickets sent in by email. Gradelink works along with Google Classroom, integrating the two for the teacher's benefit. All our student information can be recorded and accessed in one location. We are also able to communicate clearly with our parents using Gradelink. Our teachers like the Lesson Planning section, and the ease of recording grades. Our administration likes the variety of reports that can be obtained, and ease of printing them.

We don't have much to say that is negative about this product. If we ever run into a problem, we get prompt help. I guess wording things correctly to find a topic when in the Help section would be the greatest challenge. Clearly, that's not a con even. We are happy with our decision to use Gradelink.

Gradelink has been user friendly and provides us with all that we need to store our student information and communicate with our families at a reasonable price. The customer service has been great. It is easy for us to call and get help if we get confused or don't understand an aspect of the program. We do not need to set aside days to do teacher training. The program is simple enough that brief training sessions and video links are all we need to train new teachers. Ease of enrollment and re-enrollment are nice as well.

At times, I would like more features, such as digital sign in for our preschool and aftercare. They have a program for that, but it is not what we need, so we will wait patiently for the program to be perfected! :)

When parents enroll, we have found that they can skip certain answers by just putting in a space or a letter, for example. We would like for that feature to some how be fixed.

The software is fully featured, and offers a lot of bells-and-whistles within the basic package (attendance, grades, email messaging, discipline, GPA, reports, report-cards generation, contact info, emergency info, medical records info etc.). For a moderate price, you can add a few more features (e.g. unlimited text messaging, parent/student registration etc). The platform is very intuitive and allows a lot of customization (grade periods, grade scale, weighted grading, own discipline and attendance system etc). Support is well rounded, with a lot of online instructional materials (video and text) and phone support is very responsive. Another nice thing is that you can open simultaneously several accounts (admin, teacher, etc) in the same browser, and it has good security measures (accounts can be blocked by admin, you know who signed last and when, accounts get locked after third wrong singnin attempt etc).

The overall aspect is outdated, the colors are bleak, the whole system looks old school. Also, it behaves weirdly when averaging periods and grades (sometimes), you don't know exactly how it's done.

Some of the best endorsements of Gradelink are from our teachers and parents. Teachers who aren't particularly comfortable with technology say this is the most user-friendly SIS they have ever encountered. Those who are comfortable with technology find the system easy to learn and use effectively.

I like that Gradelink just seems so intuitive. It behaves like it was designed from the school's needs up, as opposed to systems that seem to be designed from the top down by programmers to do what they think schools need.

I was the system administrator for several years and worked with Gradelink customer support extensively. They were excellent! We had to implement new report cards, and they worked closely with us through the transition. I also liked the ability to create a test student to see how something would work before running with it. For functions that are only performed once in a while, e.g. opening a new term, Gradelink has links on that page with quick how-to reminders. You don't have to open and wade through a separate help window. I found that a great time saver.

Parents find the system easy to use and so do our middle school students, who check their grades and monitor assignments routinely. We also like the communications portions of the program. The teacher pages, email capability, grade-books, etc. are all available with a single sign-in.

We've all gotten used to Microsoft and Google email products, and email from the Gradelink platform doesn't have all the features users find in dedicated email systems.

For grades, it is live right away--there isn't a way to post grades, but not publish them until a later time. That might be desirable in some isolated cases, so much of a drawback all things considered.

Every information we need is stored in G.Link. All lesson plans and standards are together. Standards carry a lot of information for teachers. Grades are easily entered and are not lost. Parents communication has gotten better this year because of G.Link. Every teacher has a web page that she/he can design.
Administrators can publish their announcement daily, weekly and monthly.

We like the fact that it prepares the students' report cards and transcripts. We do not have to do that any more. The discipline, students' health life, parents' information is all there for us.
Teachers like it so much. They still need to get used to it and the deadlines they receive but I know for a fact that they like the features in the lesson plans such as copy and paste the whole week then make daily changes. I keep teaching this feature because that 's what will make their planning so easy, especially for those ho have 6 different subjects to plan.

I love how the administrator can easily check teachers' lesson plans, up to date grades. Teachers reports is another feature that is really valuable. Once teacher understand how to use, they can retrieve a lot of information from those reports and use.

The Gradelink staff and team members are extremely sharp and helpful. They usually give us answers right a way even if we call 10 times a day. They still help.
They know well that once we get it we will stop calling them. I love their big support.

One thing does bother me. We want to send information to parents such as pictures, newsletters and so on. We can not send 2 at the time or more than one.
We have to wait a certain time in order to send another info. This does work for us as we have to send timely information. Something that we have to send today, we can wait until next week to send. It is time sensitive.

Gradelink has made it much easier for our staff and parents to keep track of our students' progress academically. I appreciate that I receive a copy of every initial email that goes out so that I am better aware of any potential issues. Grading parameters are easy to set up. We create individual schedules for our students as well.

What can be a bit time consuming is posting daily assignments. We also have to go into every individual account to click on the indicator for our parents to receive low grade alerts. As it is now, we would have to assume that parents would choose that option. Since we want to make sure our parents are notified whenever a student has a low grade, we must go into every student's account and click on that notifier. It would be great if Admins could do that with one click for the student body.

We also use Gradelink for our billing. While paying is relatively simple for our parents, understanding the balance sheet is not. Also, for some reason, even when a parent has paid a balance in full, it will still "look" like they have a balance.

We use to use excel for everything. Too easy to lose data, make mistakes, difficult to handle. Gradelink made us organize better. Better looking report cards, better system for keeping medical records, It made us look more like an 'institution'.

We expected parents to be able to update on their own, and we'd receive notice of changes. Parents had a little difficulty navigating, as well as us, and they felt the 'change' from just filling out paper forms. Somehow they felt they had to do more, when in reality it is less, more condensed, better for us.

I find Gradelink easy to use. I came into the school when the person administering Gradelink had an emergency in her family. I was able to do all of the end of year processes with a little bit of guidance from the Gradelink Customer Service Team. My 'stepping in' became a full-time job with Gradelink Administration being a key component. I love the integration that Gradelink provides for Student Information, Online Enrollment, Website Services, and Payment Solutions.

My own lack of knowledge of SIS. Most things are intuitive, but if it's a process I'm not familiar with, I reach out to the Customer Service Team, who are there right away with guidance for me.

The help team!!!! Hands down. Everyone there is so patient with me. The customer service agent was a great help today as well and quickly answered my questions without having to call or waste time figuring it out.

I think the financial side has been very challenging. Us using this feature almost defeats what we really needed it for in the first place. If I have to record every single payment, I might as well have parents pay me directly in the office. I will say that having the auto pay plans are effective but we will see as the year progresses. There are other features I'd like to see but can't recall at this time. Engrade had some great features that Gradelink doesn't.

If I think of others, I will surely direct them to your team.

Gradesheet is like a spreadsheet.
Many reports available.
Repository for all data (medical, academic).
Accessible from anywhere.
Exports to xcel.

Gradesheet - wish assignments only required date due (not date assigned), and that date due would auto populate as current date (or allow this to be customizable by each school).
Can't filter demographic info exported to xcel (can only do it by manipulating data after exporting).
Lack of customization - would like to customize conduct categories so parents and teacher can view/keep track.

We've tried three educational management systems in the past ten years and Gradelink is by far the best. The system is intuitive and setup takes little time. Our account service person helped us every step of the way. We've been happy with the ability to adapt templates to our needs and with the positive teacher and parent feedback. The Gradelink communication system allows us to send emails, texts, and voice notices to staff, parents, or classes. Teacher newsletters are easy and complete.

There really hasn't been anything we couldn't manage.

Gradelink is easy to understand. Teachers are able to record grades, email all parents at once or just one, record discipline issues, write lesson plans, leave classroom news, and keep track of attendance all in one place. Administration can easily keep track of grades, attendance, discipline, and much more.

There are a few reports that I'd like to have that are not available right now, such as student roster sorted by period or teacher. Every once in a while, we encounter a glitch. However, overall we enjoy this website!

The communication smart send tool is impactful; we also appreciate Gradelink's ability to generate accurate, easy-to-read transcripts and other records.

Integration in the office for record-keeping has been easy and a huge help. Teachers seem frustrated by the difficulty of adding standards to their assignments, and wonder if Gradelink could have been more helpful adding those. Integration of the program has been seamless in the upper grades, but more difficult in the elementary as the grading standards and report card are quite a bit different.

The ease of getting help with problems is one of the best features of the program. The program is easy for teachers to learn.

The program does not have a feature to log in and deal with Service Hours for parents. This is an essential area for our parents to be able to check on their hours without an individual parent needing to maintain a spreadsheet and send out emails one by one with parent data.

What I like most is all that it has to offer, such as report cards, email communication and data management reports into exel or pdf. I like that the software is being updated and changed as new aspects become available and that there is a learning site to resource on how to use to our best advantage.

For now, I do wish the prospects portion of the software was a little more refined. It does store information that as a school we do use and resource however I do wish somehow those could be status switched to new enrollment if they chose to enroll. Seems like a lot of duplicating of information.

As a teacher I appreciate the ability to see my students quarterly average instantaneously. I also appreciate that I am able to see the weight each assignment carries toward the overall grade. Add/editing assignments is very easy.

As a teacher, this software meets all my needs.

Variety of features available for completing the many tasks necessary in an academic setting.

The constant updates of new ones are very encouraging.

It would be much more convenient taking attendance if classes could be grouped by their time periods as they can be under the classes tab.

The ease of use and the amount of information that is available to us as parents.

Nothing that I can think of that is bad - we had a couple of glitches with grades, but that was fixed quickly.

This software is very user-friendly, and can be customized to fit our needs. It has lots of helpful features that make it easy to set up and use on a daily basis. Also, the support feature answers most of our questions with easy to follow, step-by-step directions.

We haven't really found anything wrong with this product!

This software makes it easy and fast to manage teacher grades and printing of report cards and transcripts.

This is very minor but in regards to labels, you can select individual students, you have to select by grade or all. Also, attendance - we would like an option to simply enter the overall absences and tardies without having to go day by day.

The software is not only easy to use, but the Customer Service is outstanding. Response time is quick and is usually in the form of a personalized video tutorial walking you through the steps.

Some settings are not right for our organization, but the company is great at taking feedback for future consideration.

The software is web based and accessible from any computer. It is very user friendly and easy to use. The customer service from Gradelink is outstanding. Whenever we've had any questions, problems or issues, they've been very quick and responsive to get them resolved. They are great to work with!

Gradelink has a very clean user interface which is important for staff that may not feel comfortable with technology.

The report options are not always the most user friendly. Some of the features that are becoming common in other software programs are extra to purchase.

Communctaions between teachers, students and parents. Accurate transcripts.

No voice messaging

Very user friendly. Just a few clicks and report cards are done - love it! Also, the fact that you can export to excel and use information in so many ways.

If you have multiple students in one family you still have to enter all of the information for contacts, etc. Would be so much easier if all you had to do was add the new sibling information and all other information was already there.