Spendesk Reviews

It greatly improves the purchasing workflow, all the way through to payments and accounting. It decentralises purchasing, while keeping control of the whole process with the decision makers. It's very intuitive to use - I never have to train new employees on Spendesk. The customer support level is the best I've ever seen, and they are constantly adding new features and improving the existing ones.

It costs money. But compared to the employee time saved by using it, as well as the added value compared to manual processes, it's money very well spent.

Easy to mangae/upload your receipts when you are travelling.

-Spendesk card doesn't work in many places (Trader Joe's for example)
-With the app you can only take photos from receipts. It would be a great improvement if you could make a photo that recognizes the receipt (adapts the borders automatically) and that converts it to a pdf.

100% control over all teams and their spendings
Easy to use via app or directly on the platform
Streamlining of Cash-out
Customization of fields for export incl. cost center logic

Missing export file with images for German accounting software Datev

Having credit card as main payment method for our online providers was a mess. Spendesk gave us absolut control about our expenses, reporting and more over... authmatization! Never more share credit card data to employees.

Spendesk should have been live 5 ago to avoid past problems :)

Spendesk is very easy to use and at an affordable price point. Since it is cloud-based, I can access it from any computer, at home or the office. It is sleek and easy to find what I'm looking.

Since it is a cloud-based software, it is dependent on a reliable internet connection

- Spendesk allows to automate payments & approvals for business expenses and provides great overview over who owns which transactions, establishing great accountability
- The accounting integration (in Germany) was easy and straightforward
- Great approval flows
- It's possible to set up multiple teams & entities, modeling complex organizational structures

- Due to a change in Spendesk's internal processes in preparation for Brexit the onboarding process took 3-4 weeks, which wasn't well communicated in advance
- Each credit card's limit must be backed by money pre-loaded onto the bank account - and each card's limit needs to be 100% backed, effectively tying up an entire month of "worst case scenario" working capital
- Currency conversion charges are quite high

This is cliche, but the software just works. I really appreciate how fast it is to do all the tasks I need to do, and it really helps get my colleagues on board when it doesn't take up much of their time to upload receipts.

It is not very obvious how to have a card that can be charged multiple times, but only as a single overall process. An example is any service which takes a deposit, then final charge once manufacture is complete. This would be one purchase request and therefore one spendesk card, but needs to allow multiple individual charges to occur.
The "solution" is a subscription, but then you have to remember to cancel it or the money is reserved on the card forever.

Best customer support <3
Very smooth and user-friendly design
Custom Approval flow which is great when you go on vacations - you can really delegate the payment validation.

Cannot be used with existing corporate cards.

Superb UX, Analytical coding, greatest Xero integration ever, no more corporate credit card, no more credit card reconciliation + I can empower my teammates and make them responsible for their budget + I am in control of my expenses without spending too much time in painfull approval workflow.

I want to use it for all my subsidiaries
OCR please ?
A dedicated email than I can use to forward my receipts directly to the solution would be great too

I have to say that I have been nothing but impressed by the Spendesk platform since we implemented it earlier this year. Tracking credit card expenditure was a manual painstaking process for us until we introduced Spendesk which involved chasing receipts and manually deriving accounting entries from a spreadsheet. I now have control and visibility across the business of the entire spend and am confident that I have the back up and approval processes for it in one location. You have managed to develop a cross platform UX that is easy for the user and the finance team alike and the reporting capability is second to none. I have no hesitation in giving a top rating and have since recommended it to other finance professionals.

If I had one suggestion it would be that the lead time of the physical cards is far too long and the cards themselves should be contactless.

issue 1 card per subscription with budgets
autonomy given to the other guys in my teams -> they can do the purchases themselves and I can use the customized approval flow to delegate the validation

I am the one not putting my invoices on the platform now and my accountant knows exactly that this is not on one of my employees' side

The fact that i can scan my receipts and upload them directly from the phone. Having a Visa credit card that links directly to the app and i don't have to use my personal one.

There are too many approvals needed for every single operation

I was in sales in the earlier part of my career and vowed to never return because I thought the expense reports took way too much of my precious time. thanks to Spendesk - it has literally changed my professional & personal life - bank is happy and I am hassle free - love, love love it!

literally cannot think of one - so easy to use & instantaneous....My accounting team no longer loathes me!

Spendesk allows me to pay in a B2B environment, while having full visibility on realtime spending and accounting at the end of the month!

I wish I had known before that I could connect Spendesk with my accounting software: I would have saved so much time!

Every expense incurred by the team can be sent for approval, approved, and sent to the vendor instantly.

Certain vendors decline prepaid virtual cards, meaning it's back to the old hunting down the company card game.

Intuitive, practical, incredible support.

Chatbot is always displayed even if I don't need help

Easy to implement
Time credit
Great monitoring

Could be cheaper
purple color ;-)

Being able to automatically pay for work spendings through spendesk without having to use my own money or wait for my expenses to be refunded by my company.

Nothing, maybe make it possible to copy the card number.

If you work in a company where trust rings the bell for your boss you have use this tool, it's so easy and powerful. Everyone can be autonomous when travelling or need to buy any good need for his job.

Maybe the UI with soft colors is not easy enough to understand for blind colors people leike me, bigger icon shoud be a good idea

- Easy to use
- Intuitive
- Easy to manage user accesses and spending policies, to avoid creating complex procedures
- Easy to upload receipts (email address for automatic matching of invoices, native app for pictures etc.)
- can integrate with accounting

All in all I think spendesk allows us to gain time and control over many administrative tasks, enabling us to focus more on our business.

- Sometimes the plastic cards fail without any reason at some shops, this is a problem because it blocks us to buy things when we need them the most (ie at the cashier of a shop). But the CS team helps fairly quickly and solves the issue.

The app - the ability to instantly upload receipts on the go (and reminders if you don't!), updates on balance, pin easily available through the app.

The sign up process wasn't as smooth as it could have been, I can't remember why or how now as it was a while ago but I remember getting my card in the post, with little instruction/information about what to do next. I then managed to 'sign up' but didn't register my card for ages as I thought I'd done that by signing up.

Super easy to create/use/approve virtual cards for online expenses

It would be amazing if it could be combined with a forex solution, à la Revolut

Ease of use and speed of customer support response and help

Sometimes the cards take a few minutes to load. Also the log out time is very quick meaning you can't stay logged in to your account throughout the day.

Very easy to use, compact and clearly presented. Also, each member invited instantly gets the idea how to use it.

I would prefer the option to produce virtual credit cards for entire teams w/o having to define the supplier. That way the teams would really be enabled to determine on how to spend e.g. their team budgets w/o having to apply for a card for every single purchase.

Spendesk has been invaluable in making it easy and straight forward to make company purchases. Setting up purchases is quick and painless, and if managed correctly easy to track all of your spending and invoices.

Would maybe like an option to create a department card which can be used multiple times but still has the limits and tracking capabilities, but which doesn't fall under the subscription use case.