Spendesk Reviews

Pros

It greatly improves the purchasing workflow, all the way through to payments and accounting. It decentralises purchasing, while keeping control of the whole process with the decision makers. It's very intuitive to use - I never have to train new employees on Spendesk. The customer support level is the best I've ever seen, and they are constantly adding new features and improving the existing ones.

Cons

It costs money. But compared to the employee time saved by using it, as well as the added value compared to manual processes, it's money very well spent.

Pros

- No need to pay first and expense later, you can directly use Spendesk virtual credit cards!
- No risk to forgot about sending the invoice to the finance team, Spendesk directly sends you a reminder
- You can generate recurring credit cards for recurring expenses

Cons

- Some companies or website don't accept virtual credit cards (but really few of them)

Pros

Intuitive, practical, incredible support.

Cons

Chatbot is always displayed even if I don't need help

Pros

Software user interface, easy of use. End-to-end, very well though-trough experience and features.

Cons

Heavy pricepoint for smaller companies like us.

Pros

Ease of use makes it a top pick for corporate expences.

Cons

Lack of contactless functionality in its shocking violet cards.

Pros

I love how quickly I understood the product. I didn't even need to be onboarded: everything felt very intuitive, very early on. Whenever I need to make a business expense, I don't even have to think about it twice, Spendesk makes it a breeze.

Cons

There's really little to dislike! It sometimes (but rarely) doesn't work on all payment systems but I know they're working on that.

Pros

Super easy to use
Super smart, they thought of all the annoying details you go through when invoicing, pay, or have small orders.
Save so much time!
Fun emails, makes you commit and wanna use the tool!

Cons

I have nothing to say as a cons, really.

Pros

Clean interface and intuitively easy to use.

Cons

I have not yet found a feature that I dislike.

Pros

Accounting used to be quite painful for us. Immediate and automatic reconciliation saves us countless hours!

Cons

It’s hard to create temporary card on mobile.

Pros

- Spendesk allows to automate payments & approvals for business expenses and provides great overview over who owns which transactions, establishing great accountability
- The accounting integration (in Germany) was easy and straightforward
- Great approval flows
- It's possible to set up multiple teams & entities, modeling complex organizational structures

Cons

- Due to a change in Spendesk's internal processes in preparation for Brexit the onboarding process took 3-4 weeks, which wasn't well communicated in advance
- Each credit card's limit must be backed by money pre-loaded onto the bank account - and each card's limit needs to be 100% backed, effectively tying up an entire month of "worst case scenario" working capital
- Currency conversion charges are quite high

Pros

Superb UX, Analytical coding, greatest Xero integration ever, no more corporate credit card, no more credit card reconciliation + I can empower my teammates and make them responsible for their budget + I am in control of my expenses without spending too much time in painfull approval workflow.

Cons

I want to use it for all my subsidiaries
OCR please ?
A dedicated email than I can use to forward my receipts directly to the solution would be great too

Pros

The app on this and the way you can instantly upload the receipts make this so much easier! Better than complicated spreadsheets and weeks of waiting before, Spendesk makes it so easy

Cons

Only con is that my card doesn't have contactless but I understand the new cards do.

Pros

Super easy to use, save us a lot of time, hurray for the copy-paste option!

Just really convenient to clic on a button when I've reached the limit of spending.

Pros

There is no need to hand out real CC details all over the internet and the reminders about uploading receipts are very useful.

Cons

There is nothing I don't like about spendesk to be honest, it does what it's mean to do.

Pros

It's great to make purchases and ideal that I need not use my own card for online payments

Cons

There was an issue with where my approvals went initially though this may be because of my direct report within the company

Pros

Simple UX
Automated reading for date and price
Intuitve

Cons

Cannot create one consolidated report with multiple items for one trip

Pros

Payments are centralized and it's very easy to use and to deploy in the company.

Cons

The time to generate virtual cards can be a little bit long.

Pros

Spendesk is very easy to use. Biggest plus for me is their mobile app - I can log my expense on the go and never forget anything. Approval process is painless for employee and admin.

Cons

Sometime the UI and texts on the mobile app and their web app is mismatch slightly, but nothing major.

Pros

easy to use. i like that it is instantly approved for use. the single use cards work very well. easy to upload invoices.

Cons

had to use desktop to upload invoices as that was the easiest way. would be good if this was easy on phone.

Pros

-No missing receipts anymore
-Easy management of expenses
-Easy management of subscribtions
-Virtual credit-cards for purchases

Cons

-Seems to have different functionality on app and on the web app which can be confusing in the beginning.

Pros

Easy to mangae/upload your receipts when you are travelling.

Cons

-Spendesk card doesn't work in many places (Trader Joe's for example)
-With the app you can only take photos from receipts. It would be a great improvement if you could make a photo that recognizes the receipt (adapts the borders automatically) and that converts it to a pdf.

Pros

I have to say that I have been nothing but impressed by the Spendesk platform since we implemented it earlier this year. Tracking credit card expenditure was a manual painstaking process for us until we introduced Spendesk which involved chasing receipts and manually deriving accounting entries from a spreadsheet. I now have control and visibility across the business of the entire spend and am confident that I have the back up and approval processes for it in one location. You have managed to develop a cross platform UX that is easy for the user and the finance team alike and the reporting capability is second to none. I have no hesitation in giving a top rating and have since recommended it to other finance professionals.

Cons

If I had one suggestion it would be that the lead time of the physical cards is far too long and the cards themselves should be contactless.

Pros

issue 1 card per subscription with budgets
autonomy given to the other guys in my teams -> they can do the purchases themselves and I can use the customized approval flow to delegate the validation

Cons

I am the one not putting my invoices on the platform now and my accountant knows exactly that this is not on one of my employees' side

Pros

- Easy to use
- Intuitive
- Easy to manage user accesses and spending policies, to avoid creating complex procedures
- Easy to upload receipts (email address for automatic matching of invoices, native app for pictures etc.)
- can integrate with accounting

All in all I think spendesk allows us to gain time and control over many administrative tasks, enabling us to focus more on our business.

Cons

- Sometimes the plastic cards fail without any reason at some shops, this is a problem because it blocks us to buy things when we need them the most (ie at the cashier of a shop). But the CS team helps fairly quickly and solves the issue.