CallHub Reviews

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192 Reviews

- Industry: Political Organization
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Indispensable campaign tool
Reviewed on 2018/11/20
Overall, I have continued to use CallHub for several years and have appreciated the improvements I...
Overall, I have continued to use CallHub for several years and have appreciated the improvements I have seen over this time. I find the SMS Broadcast feature is an invaluable way to mobilize volunteers during a campaign, as it allows me to reach dozens of people at once in a way that gets far higher response than email, and allows me to carry on two-way communication with them. I have also used CallHub to run phone campaigns during elections for voter outreach and Get Out the Vote (GOTV) efforts, and between elections to invite people to events. I have also used the Voice Broadcast feature in various ways, from inviting people to events to, in one case, contacting almost every household in a small province to generate leads for people wanting more information about a plebiscite that was taking place.
Pros
As someone who has managed and worked on a lot of campaigns and use NationBuilder as my primary database/website solution (which CallHub integrates beautifully with), CallHub has become my go-to platform for affordable phone canvassing campaigns, voice broadcasts and text message blasts. In particular, text message blasts are the single most useful tool for volunteer mobilization that I have used in recent years.
Cons
While CallHub works without a hitch at least 99% of the time, occasionally I or my call agents still run into unexplainable bugs that can temporarily bring campaigns to a halt. That is of course frustrating for both volunteers and for campaign organizers, especially in the high-pressure context of a campaign where every minute of delay can mean one less contact with a voter.
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Call Service
Reviewed on 2025/01/02
Great experience quite simple. I was able to phone hundreds of callers
Great experience quite simple. I was able to phone hundreds of callers
Pros
The direct base to base for calling. Straightforward listing. Easy to get to next call.
Cons
Only the bugs with refreshing members. It’s not as easy to setup all the time.
- Industry: Political Organization
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Banned from the service
Reviewed on 2024/03/28
Vendor banned me from the site. The reason provided was that I ran for state office as a republican....
Vendor banned me from the site. The reason provided was that I ran for state office as a republican. This type of reaction fosters division and I would like to see social media sites open to all sides of a discourse.
Pros
I was not given access long enough to determine benefits of the service.
Cons
Vendor banned me from the site. The reason provided was that I ran for state office as a republican.
- Industry: Political Organization
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of a kind platform that can truly do it all
Reviewed on 2024/11/05
It's been great so far, my account manager is very helpful and I appreciate the personal attention...
It's been great so far, my account manager is very helpful and I appreciate the personal attention to our account.
Pros
great interface, pretty user friendly. LOTS of applications you could run an entire organizing operation out of it. very cool
Cons
Takes too long to autosend messages, only 45 mms per minute. Good for small elections but not good for congressional, countywide or statewide.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great work
Reviewed on 2025/01/26
Can’t see a whole call list. My overall experience with CallHub has been really positive! The...
Can’t see a whole call list. My overall experience with CallHub has been really positive! The platform is super user-friendly, making it easy to manage calls and outreach. I love the features it offers for tracking engagement and organizing everything efficiently. It's definitely helped streamline my communication efforts!
Pros
Easy to use I really liked how user-friendly CallHub is. It makes managing calls and outreach super easy, and the features are really helpful for organizing everything. Plus, the ability to track engagement is a big plus!
Cons
Doesn’t work well with decent connectivity
- Industry: Market Research
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
10/10 excellent
Reviewed on 2024/12/08
I loved it the Fast speed easy to use I loved it
I loved it the Fast speed easy to use I loved it
Pros
It was easy to use it wasn’t difficult at all.
Cons
No cons I recommend to anyone in call center
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy and Applicable
Reviewed on 2024/12/03
It is apllocabke to my job when wr make call campains and is easy to understand and use
It is apllocabke to my job when wr make call campains and is easy to understand and use
Pros
It is easy to use and understand. I like how accessible it is.
Cons
Sometimes the internet being slow really slows it down a lot
- Industry: Political Organization
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Callhub for the win
Reviewed on 2025/01/21
Excellent and productive experience very useful tool
Excellent and productive experience very useful tool
Pros
Easy to use, very good data management and reliable
Cons
Can’t select waiting music while inbetween calls
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Solid Product
Reviewed on 2024/12/06
Pros
Very consistent & clear / relatively easy to use
Cons
I wish the songs wouldn't always start from the beginning in between calls
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Would recommend CallHub
Reviewed on 2025/01/04
I have used it for multiple political campaigns and it is quite useful.
I have used it for multiple political campaigns and it is quite useful.
Pros
Easy to use and pretty intuitive. Very little training needed to get started.
Cons
Sometimes it rings through, but no one is on the line
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am a fan of Callhub
Reviewed on 2024/06/16
I have been using Callhub probably since 2018. I love the platform. I have used it on dozens of...
I have been using Callhub probably since 2018. I love the platform. I have used it on dozens of projects, both political and private sector business related. I have also recommended it to others, and I will continue to do so.
Pros
I like the intuitive nature of the platform, as well as the dynamic suite of services that you can offer from it.
Cons
The cost of adding team members to your account is a little pricey.
Alternatives Considered
TwilioReasons for Choosing CallHub
The NGP VAN political platform does not have the full suite of services that I needed, it's not very intuitive and there is a lot less flexibility in how you work on projects.Switched From
NGP VANReasons for Switching to CallHub
I don't understand Twilio. It requires more of a learning curve than I am willing to invest.- Industry: Political Organization
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
CallHub is a good product
Reviewed on 2024/06/29
I continue to use after 3+ years and recommend this to others.
I continue to use after 3+ years and recommend this to others.
Pros
Appreciate the customer service and troubleshooting through issues in a timely manner.
Cons
The relational organizing tools needs some updates.
- Industry: Political Organization
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Support!!
Reviewed on 2024/10/03
Very satisfied. Much better than competitors
Very satisfied. Much better than competitors
Pros
Absolutely stellar support. Timely and helpful
Cons
Lots of twists and turns. But support got through them
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
this technology is awesome and simple to use
Reviewed on 2024/11/18
pretty good to be honest. will try another few of your features in coming days
pretty good to be honest. will try another few of your features in coming days
Pros
SIMPLICITY to set up was awesome and easy to use
Cons
i haven't encountered a con at this point thankfully
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing - Time saver!
Reviewed on 2024/08/28
Amazing - Saved so much time for us calling to say the same thing over and over
Amazing - Saved so much time for us calling to say the same thing over and over
Pros
Saved so much time for us calling to say the same thing over and over
Cons
It deleted our call recordings once before but we just had to re-add them
- Industry: Political Organization
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Call Hub - Positive Experience
Reviewed on 2024/10/21
Very positive and a great addition to our campaigning suite.
Very positive and a great addition to our campaigning suite.
Pros
It is easy to operate and allows multiple campaigns to be running in conjunction. Call Hub responds to help requests in a timely manner.
Cons
Calling numbers appear as spam and this cannot be removed in Australia. Call Hub is set up more for an American context.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 2024/11/21
I work with a small non profit. We use CallHub to reach out to mobilize volunteers and connect with...
I work with a small non profit. We use CallHub to reach out to mobilize volunteers and connect with potential donors.
Pros
It is easy to use and easy to train others to use.
Cons
When editing a script, the pop up window is very small. It would be nice to be able to make it bigger.
- Industry: Primary/Secondary Education
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great tool
Reviewed on 2024/09/01
Pros
Accessibility. Ease of access. Ability to import lists.
Cons
Long process to create campaign, wish there was a number to contact for help.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
CallHub Review
Reviewed on 2024/09/19
I have used it for several campaigns over the years – there sare definitely things i am always...
I have used it for several campaigns over the years – there sare definitely things i am always learning and wish were easier but overall i do think it's a simple enough tool to use
Pros
The comcept of the program & ability to have credits refunded
Cons
Previously i could chat with live agents, i hate how that is no longer an option
- Industry: Political Organization
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Newby Satisfied with CallHub!
Reviewed on 2024/10/12
My experience has been limited to this one campaign. So far, it's been satisfactory.
My experience has been limited to this one campaign. So far, it's been satisfactory.
Pros
The app is quite straightforward, so to summarise: Ease of use and good support.
Cons
The phone ringer icon is silent! I'd like it to ring so I am assured that the call is in progress.
- Industry: Political Organization
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It isn't great for political fundraising.
Reviewed on 2024/07/28
Pros
It sends the texts much more quickly than other apps.
Cons
The reporting is god-awful. It's hard to tell what's happening with your texts.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great and affordable call center management app for entrepreneurs, small and large companies
Reviewed on 2024/03/31
I am enjoying using CallHub so far and would recommend it to my colleagues. The cost of making...
I am enjoying using CallHub so far and would recommend it to my colleagues. The cost of making calls through there is very affordable and won’t break the bank.
Pros
The affordability and the ease and user friendly interface of the app
Cons
I think they can make the app look a bit better with better fonts, more pretty and attractive colors. It looks a bit bland
- Industry: Political Organization
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
From a very happy caller
Reviewed on 2024/08/21
We use CallHub to reach our members via phone and text.
We use CallHub to reach our members via phone and text.
Pros
So intuitive and easy to use. Makes calling and texting effortless.
Cons
A bit of a learning curve but not much. Nothing to dislike.
- Industry: Political Organization
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Using Call Hub for Local Political Campaign
Reviewed on 2024/09/07
I would recommend and have recommended to friends, colleagues and clients
I would recommend and have recommended to friends, colleagues and clients
Pros
Ease of setup, ease of use, fairly intuitive
Cons
"nagging" emails about low credits; manner in which custom fields are stored
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ease of use
Reviewed on 2024/12/01
I had an overall easy time using CallHub.
I had an overall easy time using CallHub.
Pros
The interface is easy to understand. Also call transfers were pretty simple. It doesn’t take formal training, you can just show somebody how to use it and they’ll be fine.
Cons
I had difficulty logging in a couple times and it cost me hours.