Hexnode UEM Reviews

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121 Reviews

- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hexnode Review
Reviewed on 2023/01/19
We were able to choose the necessary business applications and send them to the precise user...
We were able to choose the necessary business applications and send them to the precise user devices that required them. We spent much less time and effort as a result.
Pros
You may add enterprise, store, and web applications to your inventory using Hexnode's user-friendly application administration interface. The tool was quite easy to use.
Cons
I haven't yet experienced any hiccups. The process for pushing applications was faultless and required little maintenance.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Robust MDM, Does everything I need it to
Reviewed on 2021/01/29
A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy...
A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager
Pros
The software is easy to use, the single pane of glass for app/device/user management is a dream.
Cons
Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management
Alternatives Considered
SimpleMDMReasons for Switching to Hexnode UEM
Pricing was better, and at the time MS Intune was not considered at our organization.- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Hexnode MDM with iOS
Reviewed on 2020/07/06
Removing unnecessary apps and settings allowing for securing the devices.
Removing unnecessary apps and settings allowing for securing the devices.
Pros
Once on the device it works as expected and locks the device down with the policies well.
Cons
How difficult it is to get the everything into Hexnode via Apple Configurator 2 and DEP, have constantly had issues with this and been on the phone to support on several occasions. The Hexnode system somehow also managed to remove our Apple business manager token which resulted in 3 hours of headaches between Apple and Hexnode to get it sorted.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Limitless features, but be careful
Reviewed on 2020/01/31
This software is much more intuitive than free options that are available. At $4/month for each...
This software is much more intuitive than free options that are available. At $4/month for each phone, this is something that will almost instantly pay for itself. We get nervous with the amount of access we have to employees, so it is important to be honest and upfront with users of mobile devices that they are being heavily monitored.
Pros
You can do almost anything to control phones out in the field of your employees. This will limit the time wasted having employees come in the office to assess their phones. Also, this makes it so if someone steals a phone with this software, the phone will be basically useless due to the security features.
Cons
Employers should be very careful with how they implement this software. This should not be used on a phone that was not issued to an employee. It would help if this app better explained to the users the amount of surveillance it is utilizing during each step of usage.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good value for money and awesome support
Reviewed on 2020/04/22
We were using another MDM software before Hexnode and it has been a huge step forward in the...
We were using another MDM software before Hexnode and it has been a huge step forward in the control features and ease of use for the same price. The cherry on the cake is the super efficient support !
Pros
The enrolment of new devices is easy and the control features are great.
Cons
The invoicing does not follow the "active" devices but we have to subscribe to a specific amount of devices, even if it is not used.
It would be better to increment our invoice each time a new dive is enrolled on our account.
- Industry: Transportation/Trucking/Railroad
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Good features overall
Reviewed on 2020/12/07
It was the only MDM that we tried that ticked all the boxes and at the right price
It was the only MDM that we tried that ticked all the boxes and at the right price
Pros
The ability to create 'Web apps' from URLs
The ability to use Hexnode browser in full screen without the address bar showing.
Cons
Every additional feature you think would be a nice to have seems to be on a higher subscription model, eg remote control
Alternatives Considered
SureMDMReasons for Switching to Hexnode UEM
Ability to create web apps. Built in full screen browser
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Lots Of Good Features But Can Be Complicated To Set Up
Reviewed on 2019/01/24
The software has a lot of features and it works well, the only problem from my point of view is...
The software has a lot of features and it works well, the only problem from my point of view is that with feature richness also comes a sometimes complicated and obscure way of getting to the right settings. I'm pretty tech literate but often have to ask support how to do things, even though this is rare for other software providers we have. On the other hand, their support is very helpful and responsive in getting me the answers I need, so eventually I get things done
Pros
Rich feature set, works well, excellent support.
Cons
Can get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps.

- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Hexnode is a great value. Works great with Android and iOS!
Reviewed on 2018/04/24
Pros
The interface is very easy to use which cuts down on admin time. Support is very responsive and thorough. We primarily use Hexnode for Android, we use the multi-app kiosk mode in our elementary classrooms and it works wonderfully. We push all Android apps as APKs. I recently started adding some iOS devices and have Hexnode synced with our VPP account.
Cons
I was having some issues with the kiosk mode with certain app settings. Although all my issues have been resolved by support.

- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Multi-Platform MDM
Reviewed on 2019/06/27
For someone with experience with MDM setup, Hexnode is easy to configure and setup. All of the...
For someone with experience with MDM setup, Hexnode is easy to configure and setup. All of the configuration options are laid out in a logical way and all features work as expected. They are actively developing the product and the technical support is excellent.
Pros
Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management.
Cons
The name Hexnode is not very catchy and it's sort of hard to remember.

- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Most complete MDM solution I found and I tested many of them, including major names
Reviewed on 2018/06/14
Pros
Support is excellent. Software supports all possible things you can imagine, including android for work, mobile data management, kiosk modes, etc.
Cons
It costs 4USD for ultimate version, it is feature rich but it is competing then with VMWare and SOTI pricing. Anyway, I find it easier to use and has much nicer and more intuitive interface.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hexnode MDM
Reviewed on 2023/08/09
Pros
How fast the deployment of policies and apps
Cons
Search sometimes does not work as intended when finding a pda number for example
Alternatives Considered
Lightspeed- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent Product
Reviewed on 2023/10/03
Love the software. Easy to set up and follow instructions.
Love the software. Easy to set up and follow instructions.
Pros
assigning various policies per device, enabling and disabling kiosk mode with ease and location tracking
Cons
for first-time users, it might look like lots of features but can easily be learned after you play around the system, nothing else.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good MDM platform
Reviewed on 2023/05/18
Pros
I like that I'm able to remotely control our warehouse scanners using Hexnode.
Cons
Locating out-of-compliance scanners is a challenge, because the system can't provide finer details than whether a device is within or outside our warehouse.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and service
Reviewed on 2022/05/23
Everything regarding device management in our company is now done with Hexnode. It includes...
Everything regarding device management in our company is now done with Hexnode. It includes security policy enforcement upon device rollout, restricting calls, certain apps and others, and kiosk mode on a few devices and others.
Pros
Hexnode is available at different pricing levels, you only have to choose a plan that suits your needs. That is, you only have to pay for the things you need and not for the things you don't.
Cons
The product has a very limited number of YouTube tutorials available. But their help documentation is comprehensive and contains video guides, and they sometimes air informative webinars on certain topics too.
- Industry: Semiconductors
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best customer support
Reviewed on 2022/02/12
Hexnode is a wonderful UEM software with excellent tech support.
Hexnode is a wonderful UEM software with excellent tech support.
Pros
Hexnode has one of the best customer support in the industry. Since we were using a proper UEM for the first time, we were confused initially. But the tech support team helped us with a smooth transition through the software.
Cons
Nothing so far. For beginners, familiarizing themselves with the software could be a little tricky. But I think that goes for any UEM software.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent for BYOD issues
Reviewed on 2022/01/05
I would highly recommend this product for essential UEM services and to solve your BYOD issues.
I would highly recommend this product for essential UEM services and to solve your BYOD issues.
Pros
I liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security.
Cons
Some necessary features are available only in top plans; however, most of them are just basic versions.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A fine UEM with multi-platform capabilities
Reviewed on 2021/12/31
Check for the features you want in your system and find the right plan. The experience we have with...
Check for the features you want in your system and find the right plan. The experience we have with Hexnode is quite satisfactory and we would indeed recommend this product.
Pros
Hexnode works in various platforms including macOS, Windows, iOS, etc. We were looking for this feature, but most of the other UEMs had fewer capabilities compared to Hexnode. It was indeed a worthy purchase owing to its usability and exceptional support.
Cons
Some necessary features are available only on ultra version. Blacklisting of apps sometimes don’t work properly. We could still install the blacklisted apps.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best UEM solution for Beginners
Reviewed on 2021/12/22
The Hexnode team will try their best to help us fix the issues that may pop up, so as a user, we...
The Hexnode team will try their best to help us fix the issues that may pop up, so as a user, we are delighted with the product.
Pros
Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions.
Cons
We ran into a few glitches and errors while using the product but most of our concerns were addressed and cleared up by the team, so we do not have any significant grievances.
Alternatives Considered
IBM Security MaaS360Reasons for Switching to Hexnode UEM
Ease of Use- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to setup for someone with a non-IT background
Reviewed on 2022/01/14
Overall this is the best MDM I have found and we really like it.
Overall this is the best MDM I have found and we really like it.
Pros
Very easy to setup and get going even if you do not have an IT background. IT support is needed to get deep into features. So far it as been very easy to use.
Cons
Setting up more in depth features requires a technical background
Alternatives Considered
LogMeIn Miradore- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Excellent, Intuitive, Easy to Use
Reviewed on 2018/03/27
Pros
Intuitive and ease of use. Went thru 3 different MDM's before picking this one. MaaS 360 is garbage compared to Hexnode
Cons
No 2FA as of yet. But their support is great . Also, the AD option should sync more regularly than once a day.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Avoid at all COST
Reviewed on 2020/05/01
literally the worst MDM solution out.
literally the worst MDM solution out.
Pros
Initially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect. NONE of these were the case.
Cons
nothing works correctly, except the enrollment that equals added cost. from there it is a disaster.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Web UI, an improvement over Maas360
Reviewed on 2019/08/09
Pros
It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360.
Cons
Not as feature packed as Maas36, but works perfectly for what we need in our organization.
- Industry: Government Relations
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best MDM around
Reviewed on 2018/10/02
Hexnode has been really helpful they have made sure that my needs are met and solved by them. if...
Hexnode has been really helpful they have made sure that my needs are met and solved by them. if you need anything additional added to you're platform they will make it possible. i 100% recommend hexnode to my business and clients! it's been a real pleasure working with hexnode.
Pros
I have been testing/trying out a few MDM tools and this is the best one i have use out of them all! It was so easy to use!
Just tick/untcik what you do and don't want the end user to do and that's it you are set. you have so many options to pick from it makes really easy and covenant to setup your devices.
Cons
the only thing that i didn't was not being able to assign different roles to users, but after speaking to hexnode they implemented this for me so i could make different roles.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool
Reviewed on 2021/05/19
I really like the service, they are always fast and helpful.
I really like the service, they are always fast and helpful.
Pros
There are a lot of features included, easy to use and the service is great.
Cons
The Android kiosk mode works hectically.
It would be helpful to have tooltips on the alerts.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Hexnode is the solution to our SMB!
Reviewed on 2020/05/08
Tech support is amazing and prompt!
Tech support is amazing and prompt!
Pros
Deployment is fairly simple with Android.
Cons
All the good features are the most expensive plan..