Hexnode UEM Reviews

The centralized management is very simple and intuitive. Made management of our iPads for use as timeclock/temperature logging extremely simple from anywhere. Our business is near 24/7 and dealing with limited staffing, the ability to remotely control this integral part of the safety of our employees has been paramount.

Had a few glitches during implementation, but nothing customer service couldn't quickly work our via live chat.

The software is easy to use, the single pane of glass for app/device/user management is a dream.

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

Once on the device it works as expected and locks the device down with the policies well.

How difficult it is to get the everything into Hexnode via Apple Configurator 2 and DEP, have constantly had issues with this and been on the phone to support on several occasions. The Hexnode system somehow also managed to remove our Apple business manager token which resulted in 3 hours of headaches between Apple and Hexnode to get it sorted.

The enrolment of new devices is easy and the control features are great.

The invoicing does not follow the "active" devices but we have to subscribe to a specific amount of devices, even if it is not used.
It would be better to increment our invoice each time a new dive is enrolled on our account.

Hexnode is worth the penny we spent. Also, the technical support was one of the best we have received so far.

Advanced restrictions are available only for the highest subscription plan. It may be unreasonable to expect this, but better distribution of features is suggested.

Hexnode helped us solve our mobility issues easily and effectively by enabling us to watch and control our devices from a single admin platform. It is a must-have in every growing company that doesn’t want to compromise its security.

Though Hexnode wins in most of its race with its competitors due to the value it provides, it still is a ‘just good’ UEM. It can be improved in terms of updations and latency.

Hexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've found to offer this feature. Software is easy to install and easy to use. The intial policy setup in the management URL takes a little time, but is also easy. Once the setup is complete, you can assign the policy to whatever device needs it. You can have multiple policies if needed as well. I've contacted customer service a few times for figuring out how to do something, finding where a setting is, and purchasing a license. Each time the representative was kind and knowledgeable.

I liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security.

Some necessary features are available only in top plans; however, most of them are just basic versions.

This tool is so easy to use and to setup policies, no complex settings everything is at your finger tips ready to create your policy. Enrolling a device is just scanning a qr code! Its that simple.

App catalog is amazing! so sleek and looks really appealing.

I have nothing to write here. Hexnode has been amazing

It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360.

Not as feature packed as Maas36, but works perfectly for what we need in our organization.

Easy to use UI and the combination of price and features.

A couple of features were missing at the beginning but were added later by support.

This software has exceeded my expectations and deployment was incredibly simple.

One of the features I was looking for (the ability to disable USB lock on iOS devices) isn't available, but I was told it's in development.

Very easy to setup and get going even if you do not have an IT background. IT support is needed to get deep into features. So far it as been very easy to use.

Setting up more in depth features requires a technical background

Great feature set for price point. It meets our tribal requirements without paying for features we don't need or won't use.

When working on a specific device, say number 40, and you click the back button in the browser it takes you back to the top of the list or first page. it would be better to take you back to the page you were on previously. Quite a pain if you are working through a long list

Easy on boarding, excellent chat support.

Lacking some features of triggering resets or power offs.

I comes with a very good Security structure for mobile applications. It comes with functionality of secure and wipe. All mobility platforms which includes Windows (deskpto, laptops and phones Phones), iOS, Android , macOS etc are supported by Hexnode MDM.

No technical glinche detected as of now, in my knowledge. The support could be better.

remotely support to users. very good support/security tool for our cellphones and tablets for our company.

could not enter the new device number in the admin section. no boxes, no arrows, no links.. i needed to get support and see that i only change the number.

This software was the easiest to get hooked up to our DEP and MacMini, and it was super simple to configure. Feature packed, and helps even the leanest IT Departments to deploy a viable MDM solution.

Importing users phones that were not going to be wiped (as part of the DEP/Apple Configurator on the MacMini) led to some weirdness with apps, but brand new phones and devices will be able to import in with no issues.

Hexnode's Location tracking and Geofencing features are quite beneficial, especially for maintaining security and confidentiality. Moreover, Hexnode UEM is not too pricey when compared to its competitors.

Lacks some features in the mobile version compared to the web version.

The interface is very easy to use which cuts down on admin time. Support is very responsive and thorough. We primarily use Hexnode for Android, we use the multi-app kiosk mode in our elementary classrooms and it works wonderfully. We push all Android apps as APKs. I recently started adding some iOS devices and have Hexnode synced with our VPP account.

I was having some issues with the kiosk mode with certain app settings. Although all my issues have been resolved by support.

Well laid out rules and setup for managing devices and processes. Enrolling and changing apps is super simple and quick. Features for price plans are very useful in offsite maintenance.

Difficult to find a specific device or group. Challenges with getting device to perform as rooted.
Support for older android devices is limited and some features like data monitoring should be a given.

Great product, easy to use,no issues encountered.

No cons or issues detected that I can think of.

Ease of use - takes very less time to setup a fully functional kiosk mode. Great customer service. Always available and highly trained professionals. Portal is very user friendly - getting around to know the features is a breeze!

Bandwidth management is available only in the top tier - would be good if it is available in other plans as well.

The best thing about the product is their support; they are extremely helpful and very responsive! The pricing is also competitive, and the product is easy to use.

I don't have any major complaints about the software. I'm waiting on support for some of the newer iOS MDM features, but in general I haven't had any major issues.

The app is very useful for large business organizations, where having a large amount of devices set up correctly would be almost impossible. This makes it possible.

It still takes time to keep all devices running smoothly. But it's worth it.