Hexnode UEM

4.6 (121)
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Enterprise-level Unified Endpoint Management Solution

Overall rating

4.6 /5
(121)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.7/5

96%
recommended this app
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121 Reviews

Rudra Prayag
Rudra Prayag
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hexnode Review

Reviewed on 2023/01/19

We were able to choose the necessary business applications and send them to the precise user...

We were able to choose the necessary business applications and send them to the precise user devices that required them. We spent much less time and effort as a result.

Pros

You may add enterprise, store, and web applications to your inventory using Hexnode's user-friendly application administration interface. The tool was quite easy to use.

Cons

I haven't yet experienced any hiccups. The process for pushing applications was faultless and required little maintenance.

Joseph
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Robust MDM, Does everything I need it to

Reviewed on 2021/01/29

A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy...

A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager

Pros

The software is easy to use, the single pane of glass for app/device/user management is a dream.

Cons

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

Alternatives Considered

SimpleMDM

Reasons for Switching to Hexnode UEM

Pricing was better, and at the time MS Intune was not considered at our organization.
Mitch
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Hexnode MDM with iOS

Reviewed on 2020/07/06

Removing unnecessary apps and settings allowing for securing the devices.

Removing unnecessary apps and settings allowing for securing the devices.

Pros

Once on the device it works as expected and locks the device down with the policies well.

Cons

How difficult it is to get the everything into Hexnode via Apple Configurator 2 and DEP, have constantly had issues with this and been on the phone to support on several occasions. The Hexnode system somehow also managed to remove our Apple business manager token which resulted in 3 hours of headaches between Apple and Hexnode to get it sorted.

Nicholas
Overall rating
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Limitless features, but be careful

Reviewed on 2020/01/31

This software is much more intuitive than free options that are available. At $4/month for each...

This software is much more intuitive than free options that are available. At $4/month for each phone, this is something that will almost instantly pay for itself. We get nervous with the amount of access we have to employees, so it is important to be honest and upfront with users of mobile devices that they are being heavily monitored.

Pros

You can do almost anything to control phones out in the field of your employees. This will limit the time wasted having employees come in the office to assess their phones. Also, this makes it so if someone steals a phone with this software, the phone will be basically useless due to the security features.

Cons

Employers should be very careful with how they implement this software. This should not be used on a phone that was not issued to an employee. It would help if this app better explained to the users the amount of surveillance it is utilizing during each step of usage.

Jonas
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good value for money and awesome support

Reviewed on 2020/04/22

We were using another MDM software before Hexnode and it has been a huge step forward in the...

We were using another MDM software before Hexnode and it has been a huge step forward in the control features and ease of use for the same price. The cherry on the cake is the super efficient support !

Pros

The enrolment of new devices is easy and the control features are great.

Cons

The invoicing does not follow the "active" devices but we have to subscribe to a specific amount of devices, even if it is not used.
It would be better to increment our invoice each time a new dive is enrolled on our account.

Guy
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good features overall

Reviewed on 2020/12/07

It was the only MDM that we tried that ticked all the boxes and at the right price

It was the only MDM that we tried that ticked all the boxes and at the right price

Pros

The ability to create 'Web apps' from URLs
The ability to use Hexnode browser in full screen without the address bar showing.

Cons

Every additional feature you think would be a nice to have seems to be on a higher subscription model, eg remote control

Alternatives Considered

SureMDM

Reasons for Switching to Hexnode UEM

Ability to create web apps. Built in full screen browser
Daniel Mario
Daniel Mario
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Lots Of Good Features But Can Be Complicated To Set Up

Reviewed on 2019/01/24

The software has a lot of features and it works well, the only problem from my point of view is...

The software has a lot of features and it works well, the only problem from my point of view is that with feature richness also comes a sometimes complicated and obscure way of getting to the right settings. I'm pretty tech literate but often have to ask support how to do things, even though this is rare for other software providers we have. On the other hand, their support is very helpful and responsive in getting me the answers I need, so eventually I get things done

Pros

Rich feature set, works well, excellent support.

Cons

Can get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps.

Justin
Justin
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Hexnode is a great value. Works great with Android and iOS!

Reviewed on 2018/04/24

Pros

The interface is very easy to use which cuts down on admin time. Support is very responsive and thorough. We primarily use Hexnode for Android, we use the multi-app kiosk mode in our elementary classrooms and it works wonderfully. We push all Android apps as APKs. I recently started adding some iOS devices and have Hexnode synced with our VPP account.

Cons

I was having some issues with the kiosk mode with certain app settings. Although all my issues have been resolved by support.

Eric
Eric
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Multi-Platform MDM

Reviewed on 2019/06/27

For someone with experience with MDM setup, Hexnode is easy to configure and setup. All of the...

For someone with experience with MDM setup, Hexnode is easy to configure and setup. All of the configuration options are laid out in a logical way and all features work as expected. They are actively developing the product and the technical support is excellent.

Pros

Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management.

Cons

The name Hexnode is not very catchy and it's sort of hard to remember.

Dalibor
Dalibor
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Most complete MDM solution I found and I tested many of them, including major names

Reviewed on 2018/06/14

Pros

Support is excellent. Software supports all possible things you can imagine, including android for work, mobile data management, kiosk modes, etc.

Cons

It costs 4USD for ultimate version, it is feature rich but it is competing then with VMWare and SOTI pricing. Anyway, I find it easier to use and has much nicer and more intuitive interface.

Sam
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hexnode MDM

Reviewed on 2023/08/09

Pros

How fast the deployment of policies and apps

Cons

Search sometimes does not work as intended when finding a pda number for example

Alternatives Considered

Lightspeed
Bikalpa
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Product

Reviewed on 2023/10/03

Love the software. Easy to set up and follow instructions.

Love the software. Easy to set up and follow instructions.

Pros

assigning various policies per device, enabling and disabling kiosk mode with ease and location tracking

Cons

for first-time users, it might look like lots of features but can easily be learned after you play around the system, nothing else.

Aaron
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good MDM platform

Reviewed on 2023/05/18

Pros

I like that I'm able to remotely control our warehouse scanners using Hexnode.

Cons

Locating out-of-compliance scanners is a challenge, because the system can't provide finer details than whether a device is within or outside our warehouse.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product and service

Reviewed on 2022/05/23

Everything regarding device management in our company is now done with Hexnode. It includes...

Everything regarding device management in our company is now done with Hexnode. It includes security policy enforcement upon device rollout, restricting calls, certain apps and others, and kiosk mode on a few devices and others.

Pros

Hexnode is available at different pricing levels, you only have to choose a plan that suits your needs. That is, you only have to pay for the things you need and not for the things you don't.

Cons

The product has a very limited number of YouTube tutorials available. But their help documentation is comprehensive and contains video guides, and they sometimes air informative webinars on certain topics too.

Verified Reviewer
Overall rating
  • Industry: Semiconductors
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best customer support

Reviewed on 2022/02/12

Hexnode is a wonderful UEM software with excellent tech support.

Hexnode is a wonderful UEM software with excellent tech support.

Pros

Hexnode has one of the best customer support in the industry. Since we were using a proper UEM for the first time, we were confused initially. But the tech support team helped us with a smooth transition through the software.

Cons

Nothing so far. For beginners, familiarizing themselves with the software could be a little tricky. But I think that goes for any UEM software.

Nikhil
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent for BYOD issues

Reviewed on 2022/01/05

I would highly recommend this product for essential UEM services and to solve your BYOD issues.

I would highly recommend this product for essential UEM services and to solve your BYOD issues.

Pros

I liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security.

Cons

Some necessary features are available only in top plans; however, most of them are just basic versions.

Sarang
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A fine UEM with multi-platform capabilities

Reviewed on 2021/12/31

Check for the features you want in your system and find the right plan. The experience we have with...

Check for the features you want in your system and find the right plan. The experience we have with Hexnode is quite satisfactory and we would indeed recommend this product.

Pros

Hexnode works in various platforms including macOS, Windows, iOS, etc. We were looking for this feature, but most of the other UEMs had fewer capabilities compared to Hexnode. It was indeed a worthy purchase owing to its usability and exceptional support.

Cons

Some necessary features are available only on ultra version. Blacklisting of apps sometimes don’t work properly. We could still install the blacklisted apps.

David
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best UEM solution for Beginners

Reviewed on 2021/12/22

The Hexnode team will try their best to help us fix the issues that may pop up, so as a user, we...

The Hexnode team will try their best to help us fix the issues that may pop up, so as a user, we are delighted with the product.

Pros

Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions.

Cons

We ran into a few glitches and errors while using the product but most of our concerns were addressed and cleared up by the team, so we do not have any significant grievances.

Alternatives Considered

IBM Security MaaS360

Reasons for Switching to Hexnode UEM

Ease of Use
Daniel
Overall rating
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to setup for someone with a non-IT background

Reviewed on 2022/01/14

Overall this is the best MDM I have found and we really like it.

Overall this is the best MDM I have found and we really like it.

Pros

Very easy to setup and get going even if you do not have an IT background. IT support is needed to get deep into features. So far it as been very easy to use.

Cons

Setting up more in depth features requires a technical background

Alternatives Considered

LogMeIn Miradore
Verified Reviewer
Overall rating
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent, Intuitive, Easy to Use

Reviewed on 2018/03/27

Pros

Intuitive and ease of use. Went thru 3 different MDM's before picking this one. MaaS 360 is garbage compared to Hexnode

Cons

No 2FA as of yet. But their support is great . Also, the AD option should sync more regularly than once a day.

Nathan
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Avoid at all COST

Reviewed on 2020/05/01

literally the worst MDM solution out.

literally the worst MDM solution out.

Pros

Initially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect. NONE of these were the case.

Cons

nothing works correctly, except the enrollment that equals added cost. from there it is a disaster.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Web UI, an improvement over Maas360

Reviewed on 2019/08/09

Pros

It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360.

Cons

Not as feature packed as Maas36, but works perfectly for what we need in our organization.

james
Overall rating
  • Industry: Government Relations
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best MDM around

Reviewed on 2018/10/02

Hexnode has been really helpful they have made sure that my needs are met and solved by them. if...

Hexnode has been really helpful they have made sure that my needs are met and solved by them. if you need anything additional added to you're platform they will make it possible. i 100% recommend hexnode to my business and clients! it's been a real pleasure working with hexnode.

Pros

I have been testing/trying out a few MDM tools and this is the best one i have use out of them all! It was so easy to use!
Just tick/untcik what you do and don't want the end user to do and that's it you are set. you have so many options to pick from it makes really easy and covenant to setup your devices.

Cons

the only thing that i didn't was not being able to assign different roles to users, but after speaking to hexnode they implemented this for me so i could make different roles.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tool

Reviewed on 2021/05/19

I really like the service, they are always fast and helpful.

I really like the service, they are always fast and helpful.

Pros

There are a lot of features included, easy to use and the service is great.

Cons

The Android kiosk mode works hectically.
It would be helpful to have tooltips on the alerts.

Israel
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Hexnode is the solution to our SMB!

Reviewed on 2020/05/08

Tech support is amazing and prompt!

Tech support is amazing and prompt!

Pros

Deployment is fairly simple with Android.

Cons

All the good features are the most expensive plan..