Our growing consultancy finally outgrew separate time tracking apps, pipeline tracking and job budgeting spreadsheets, and other ad hoc solutions. We've just started using Metis and it's immediately clear how much easier it will be to not only track hours, but also feed directly into financial analysis, invoicing and resourcing. We haven't even't gotten to all the modules yet and it's already paying dividends. The interface is clear and they provide excellent support if you have any questions. (And we've asked some pretty unsophisticated questions!)
It took us time to get used to capturing and entering more data, but it was worth it. Metis is built on best practices for professional services, with a clear understanding of the different ways that firms resource and invoice projects, and assess profitability and utilization rates. It gave us assurance that we're operating efficiently and allowed us to benchmark ourselves against the industry.
Best practices specifically for professional services firms are built in. And they have excellent support.
Entering data took some time and effort.
We are not a typical client for Metis, but their support has been outstanding and we have been able to set up a system that gives us the intelligence we were lacking around resource focus.
We are always looking to the end game: running a smart, lean company that delivers value to clients. Metis is one of the building blocks that is helping us achieve this.