Spectrio

4.6 (244)
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Overall rating

4.6 /5
(244)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.7/5

92%
recommended this app
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244 Reviews

Ricardo
Ricardo
Overall rating
  • Industry: Supermarkets
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PingHD Review

Reviewed on 2018/09/12

PingHD's dev team worked with us to integrate our POS system. They are also constantly releasing...

PingHD's dev team worked with us to integrate our POS system. They are also constantly releasing features and enhancements as well as fixes. Our company did over 400 TVs in a few weeks without any major problems.

Pros

PingHD has incredible customer service. We love working with them. Our digital menu solution has worked very well since implementation. The way PingHD integrates with Tizen (Samsung) based screens and how it handles the screen assignment makes it extremely easy to deploy.

Cons

The web interface designer needs some work. It claims it is WYSIWYG but it's not. The design on the screen may look different from the preview on the browser.

Joe
Joe
Overall rating
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EASY to use. Flexible, Fast, lots of apps to choose from.

Reviewed on 2018/03/27

piece of cake DIGITAL SIGNAGE throughout my campus! I can swap out "digital posters" almost...

piece of cake DIGITAL SIGNAGE throughout my campus! I can swap out "digital posters" almost instantly and the News and Social Media apps keep people engaged. ENPLUG has definitely helped us create a sense of community throughout our Campus.

Pros

It is very easy to use and manage! It is also very easy to deploy new ENPLUG boxes. Happy that the Social Media app allows for "moderating" tweets.

Cons

Would like to see more apps released more frequently.
Would like to see a control app for iOS and Android.

Chris
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Beware of this company

Reviewed on 2024/02/21

Not happy at all, charging me over $1000 usd to cancel

Not happy at all, charging me over $1000 usd to cancel

Pros

When it worked. It was so glitchy, had to order another little purple box that still performed crappy.

Cons

The amount of times it did not work. Would not connect...

Jessica
Jessica
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Enplug has Changed our Campus Communications!

Reviewed on 2018/09/24

We love it!

We love it!

Pros

It is very very easy for users/staff of all technical competencies to utilize and edit with Enplug. It has made our campus communications quicker to update and keep accurate as well as streamline the formats and presentation. Highly recommend using the product. we have outfitted 2 of our buildings with it and plan to expand to another campus center this year.

Cons

The only con we have is that all of our marketing materials need to be formatted to fit the horizontal screens but this is partly our fault because of how we utilize Enplug on our screens.

Michael
Michael
Overall rating
  • Industry: Hospital & Health Care
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Quick Setup. Product easy to use and understand.

Reviewed on 2017/11/02

Pros

We use enplug for events and they are flexible with our subscription that we can come back at anytime to use their services. The device is small and non-intrusive. Back-end software is simple to use, and manage. Great product.

Cons

Using enplug out of the box into a TV with HDMI is simple. When the setup becomes more complex, there isn't enough documentation to assist in configuration.

Response from Spectrio

Hi Michael,

Thanks for the review! We're glad to hear that the Enplug experience overall has been very good for you.

In regards to your comment about a lack of support for more advanced setup, we're working to keep our support center up to date (support.enplug.com). Can you provide more details about the advanced setup instructions that you'd like to see?

Our support team can also assist with more advanced setups - you can contact them through the support site as well.

Thanks,
Colin

Michael
Michael
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The program is easy to use and provides a wide range of service options

Reviewed on 2018/02/08

The ability to communicate across locations.

The ability to communicate across locations.

Pros

The templates provide a great guide and are easy to use. It gives the user ideas on the types of announcements that fit our business.

Cons

Inability to cast across multiple devices without additional hardware. There are no other areas that I don't like.

Response from Spectrio

Hi Michael,

Glad to hear Enplug has been easy and versatile!

As for your feedback about needing additional hardware - Enplug now works on certain commercial grade smart displays (shop.enplug.com) without an external Enplug device. We expect to have more of these available soon!

Elizabeth
Elizabeth
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great but Glitchy

Reviewed on 2019/10/31

Overall it's been great because using Powerpoint or a thumb drive just isn't efficient or practical.

Overall it's been great because using Powerpoint or a thumb drive just isn't efficient or practical.

Pros

EnPlug allows me to remotely manage TV displays in many different locations. I like the built in integrations for social media, directories, weather, traffic, etc.

Cons

I wish there was more ability to customize what's actually being displayed, especially when it comes to the web pages. The hardware itself can be glitchy or have difficultly connecting sometimes. Needs more assistance regarding TV sizes and resolutions.

Gabriela
Gabriela
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy solution, big results

Reviewed on 2018/11/23

Enplug allowed me to unify and streamline my company's content and branding across the digital...

Enplug allowed me to unify and streamline my company's content and branding across the digital displays all throughout our campus. It allowed us to display up to date information to our students and visitors on a timely basis with the click of a button.

Pros

It is so easy to use and offers a lot of flexibility to accomplish almost any project for your displays. The support team and account managers are proactive and speedy, always ready to help and offer advice.

Cons

There could be more apps but I hope these are developed in the future

Daniel
Daniel
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great

Reviewed on 2018/03/27

Pros

the device is easy to use, the app of the instagram wall, easy to connect, and they give a great support

Cons

email alert sometimes is not show the device name, I need music in the device in all the apps, and some app In Spanish

Hanna
Hanna
Overall rating
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love this product - it engages our guests and encourages additional discretionary spend.

Reviewed on 2017/10/24

Pros

This makes tech easy, it pushes the promotions we want, drives traffic to the places, times, and sites we desire, all with remote updates and easy installation. Cannot say enough great things about this product and all of its functionality.

Cons

It's a touch expensive TBH. But after time passes and text continues to improve, I believe that will change.

Response from Spectrio

Hi Hanna,

Thank you so much for the great review! We love hearing how Enplug engages guests and increases traffic.

Lots of new features coming soon - so stay tuned and check our App Market at enplug.com/apps!

Lucas
Overall rating
  • Industry: Textiles
  • Company size: 201–500 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Enplug Free Trial with [SENSITIVE CONTENT HIDDEN]

Reviewed on 2020/10/29

My overall experience with Enplug is a 10/10. Client Partner, [SENSITIVE CONTENT HIDDEN], was able...

My overall experience with Enplug is a 10/10. Client Partner, [SENSITIVE CONTENT HIDDEN], was able to help me every step of the way. [SENSITIVE CONTENT HIDDEN] accommodated delays and roadblocks we had in our project to allow us to fully explore the Enplug device and software. He was very professional and respectful and never tried to force his sales pitch - instead he used data and performance to prove his sales pitch as fact.

Pros

My favorite thing about this software is the variety of capabilities that it has. In addition to that, the creative flexibility is much greater than that of our previous provider. With around 40 different applications, I am excited to see the full potential of this software.

Cons

Every time I thought there was a capability that Enplug was missing, I was reassured that Enplug had this capability and was shown how to get that result. Really tough to nail down a specific con with this software. The ease of use is remarkable for someone like me with very little background in digital media/marketing.

Response from Spectrio

Thank you for the great review, Lucas! We love hearing that Enplug has been able to provide you with the value, capabilities, and flexibility that your company needs. We also pride ourselves on our customer service, so I'm happy to hear that your Client Partner has provided you with such great support. Don't hesitate to reach out if you ever need anything. We appreciate your time and feedback!

Scott
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Signage has never been more easy to manage or engaging than this

Reviewed on 2016/01/15

I was researching digital signage options to implement for our Craft Brewery for over a year. What...

I was researching digital signage options to implement for our Craft Brewery for over a year. What I found with the existing market were very time consuming, hard to manage software, and complicated setups even from all the big players in the market.

I ran across Enplug during my search when they had just launched in 2014 focused exclusively on Social Media as their selling point, something not even on the radar in the digital signage market.

As a Craft Brewery located in remote Juneau, Alaska. Enplug's easy cloud management, simple plug 'n play device, and social media focused display fit perfectly with both our IT and Marketing strategies. As a more of a on the ground grass roots and customer driven business it made sense to leverage our social media in this way and we gained tremendous value from it. As an IT Manager I'd have to say you know you've got a winner when you've got your Dept., Marketing, and Retail all in love with a product like this and no fight over trying to get user adoption in the organization.

Our Brewery Gift shop is packed during the summer months with tourists and the Enplug displays actually hold customers attention as they watch or interact with posts or tweets to see it in person. The social media engagement with local visitors drove our numbers up double digits in our primary social media channels during the tourist season. It also added that live and dynamic experience that couldn't be replicated any other way, especially compared to the industry standard displays. You also end up with a positive feedback loop of engagement by your brick and mortar customers and your online customer base.

Enplug has pivoted their business model a few times and its gotten better each time as they improved their features, pricing, and offerings. Their service now offers complete packages of devices plus apps covering every business need including Menu's (something we've been looking to implement for some time in our Bar).

The only cons we had were with the original Enplug hardware which did have a problem with locking up. Enplug was great about replacing those no questions asked with the newer units that operate much better.

All in all, great company, and great service that we've been very happy with for about 2 years going. We've also seen more displays adopted in our area after the local Chamber of Commerce saw ours in operation and picked one up for their reception area, along with a few other establishments.

Response from Spectrio

Hi Scott,

Thank you for the thoughtful and detailed review! It's been a pleasure working with you and Alaskan Brewing. We're making some big moves this year and we're glad to have you along for the ride.

Peter
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Enplug Signage Software a Good Investment

Reviewed on 2019/10/02

Pros

Enplug seamlessly consolidates our social media traffic into a visitor friendly feed that encourages them to post about our destination, increasing the overall level of online exposure our destination receives.

Cons

Recent updates to the back end made approvals slightly more cumbersome as we have our signage software set to display only approved traffic that we moderate post by post.

Response from Spectrio

Peter, thank you for your feedback. Have you tried our pre-approve feature for your connected accounts? This means any of your connected accounts will automatically publish the posts to your displays. We are happy to hear you find our software a good investment for your company. Showcasing your social media posts on your screens will encourage your visitors to follow and post on social media. Happy displaying!

Rapeepun
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to setup, manage and monitor--all from one dashboard!

Reviewed on 2020/07/29

We use Enplug to manage content displayed on digital displays located around the university. As an...

We use Enplug to manage content displayed on digital displays located around the university. As an IT department, we also assist other departments in setting up their devices and content. Once we've trained them how to us Enplug, they're good to go on their own.

Pros

Enplug web dashboard allows me to easily replace, add content, manage display groups and displays, and remotely refresh or monitor what's being displayed at each location from one same page. Managing users are also a breeze. There's no need to read the 'how-to' page as everything is self-explanatory. The best part is in displaying content on new devices. You can copy the content you already have onto the new one being setup. Just a few clicks and the new display is ready to go!

Cons

At times, we had to try a few times during the first setup. Mostly it's related to the connection (which could be user's issue). But once it's done, it works like a charm.

Response from Spectrio

Rapeepun, thank you for submitting a review about Enplug. We are so pleased to hear how you can easily manage your content and users. You shared one of the reasons you chose Enplug was due to our robust social media features. We are excited to share with you we will be adding more capabilities with social media in our ticker feature and Zoning App. Stay tuned!

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic digital signage software that helps us boost employee camaraderie!

Reviewed on 2019/04/11

Enplug has been great in motivating all of our employees with synchronized, real-time content...

Enplug has been great in motivating all of our employees with synchronized, real-time content across all our different locations. It's been great to dynamically share wins, important company updates, and social feeds in a way that helps us all stay connected. Highly recommend it!

Pros

Enplug has been great for managing lots of displays at our company to share real-time wins, announcements, customer stories, and more. We also love that it's so intuitive and easy to use - it worked out of the box and didn't require any training to get started with using the software. When we do happen to have questions, the support team is super friendly and helpful. Finally, the prebuilt, automated content has also been great in saving us time.

Cons

Would like to see more free features and content for users in the trial phase and to help us get even more ROI out of Enplug.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Enplug

Reviewed on 2019/01/08

Pros

I love that this software is very user friendly. It allows you to add pictures and word slides for display. Great tool to liven up your office while communicating important information.

Cons

I do not have any dislikes for Enplug software.

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love Enplug!

Reviewed on 2018/09/10

I look forward to Hallmark Labs and Enplug growing together!

I look forward to Hallmark Labs and Enplug growing together!

Pros

It serves Hallmark Labs purpose perfectly. We needed a way to post updates and communication across our offices, while still being able to keep things customized and fun.

Cons

The software drops from wifi often, and it is probably the hardest thing ever to try to use the remote control when you're getting connected.

Emily
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Enplug is a Game Changer!

Reviewed on 2020/11/14

This makes my life as a manager and office administrator so much easier! The look is so fresh and...

This makes my life as a manager and office administrator so much easier! The look is so fresh and modern!

Pros

It was super easy to set up once we received everything! It works seamlessly with the dashboard, which is so simple to work with. Using the Enplug throughout our office versus multiple signs and boards looks 10x better. Best of all, it keeps all of our employees and visitors up to date on all of our latest business news, promotions, etc!

Cons

The only thing that gets a little difficult sometimes is CAPTCHA keeps coming up!

Response from Spectrio

Thank you for sharing your Enplug experience, Emily. I'm happy to hear that you find our software easy to use and you're able to keep your employees and visitors up-to-date with Enplug. Stay tuned for more powerful features that I think you'll enjoy!

Verified Reviewer
Overall rating
  • Industry: Alternative Medicine
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

HD Ping

Reviewed on 2018/09/11

Pros

I like that this software enables me to control many different viewers at one time.

Cons

At times, it seems not to respond to commands. i.e. Force Refresh.

Holly
Overall rating
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Enplug for Communication

Reviewed on 2020/07/06

Pros

Enplug is easy to use and provide a great platform to communicate with your audience. We use Enplug on our hallway monitors in each of our different locations. Being able to control from one computer and update weekly or even daily as necessary and convenient.

Cons

I would like to control the social media posts a little better. It would be great to be able to only include social media that is current (within a 24 hour period).

Response from Spectrio

Holly, thank you for taking the time to review Enplug. Our goal is to have companies like yours streamline communications throughout different locations. Good news! You can control what social media posts are being shown including only those that have been posted in the last 24 hours. Go to any of the social media apps and under more settings, you can choose to exclude social media posts older than a specific time. In this case, you would put 1 day. Please chat with our support team if you have any questions and they will be happy to assist.

Jorge
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Potential of Being a Great Product

Reviewed on 2019/02/08

We use Enplug for the tv's in our facility to promote upcoming events, etc.. We will be testing it...

We use Enplug for the tv's in our facility to promote upcoming events, etc.. We will be testing it for our menu display at our coffee bar. It works with occasional reboots but overall pretty good. Again, expensive when you start deploying many of them.

Pros

Ease of use. Small units. web based access to settings.

Cons

the price of the unit along with the monthly fee is too much when you start having 10 of them in your facility. At that point, you start hoping for additional features to validate the costs.

Gage
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MWD Logistics-Enplug Review

Reviewed on 2020/06/19

[SENSITIVE CONTENT HIDDEN] with Enplug has been a great resource and I have appreciated his follow...

[SENSITIVE CONTENT HIDDEN] with Enplug has been a great resource and I have appreciated his follow up phone calls to ensure that the product is running smoothly for us. The software is easy to use and it is great how quick the playlists updates when inputting new content.

Pros

Enplug is a great communication tool for our company as we can display information to all of our sites daily. We have sites across several states and Enplug makes it easy for us to relay important information. Our associates also love the recognition we can give them using Enplug on a birthday or anniversary of one of our associates.

Cons

Our company would benefit greatly if Zoom was able to be used as a two way communication tool. We are hoping that will be possible in the future.

Response from Spectrio

Gage, thank you for your review. We love hearing you're able to communicate to different team members in different states. Recognizing team members' birthdays and anniversaries is a perfect use case in increasing employee engagement. Good News! Our Zoom App will have two-way communication soon. Stay tuned!

Chris
Overall rating
  • Industry: Events Services
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic socia-media wall solution for events and sponsors

Reviewed on 2019/09/10

I think it'll be due for a UI update in the next few years, but once you get going it's easy to use...

I think it'll be due for a UI update in the next few years, but once you get going it's easy to use and modify.

I'd say you probably want someone computer literate setting this up and operating it. For anyone at that medium-level of tech comfortability, it's easy to use for sure.

Pros

-Price is right compared to the social-media walls (which can be ridiculous)
-Have always had fast response to questions
-No contracts, so it's easy to activate only the months you actually need it for
-Ability to add more units as needed
-Filters (language, etc.) work great

Cons

Pretty easy to use, but would prefer an app as well as the website-based IU, and there's always room to streamline the interface.

Response from Spectrio

Chris, we appreciate you taking the time to give us your feedback about Enplug. We are happy to see that you like the Social Collage Collage app and you find our software easy to use.

Steve
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Communications Outlet

Reviewed on 2019/11/05

Pros

The ability to send out information (stills, video) to our agency from a central location. We have displays in all of our common areas of the building.

Also, the ability to control the scheduling and removal of assets is a major plus!

Cons

There have been some wifi connection issues, but I'm not sure if it's our infrastructure in some areas or not.

Kandace
Overall rating
  • Industry: Entertainment
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It has everything my company needs to communicated effectively and engagingly with out team...

Reviewed on 2017/09/26

Information getting to team members on time!

Information getting to team members on time!

Pros

The timeliness. I can get information faster out and about faster than I can without it. Team members are able to see than information much faster than before.

Cons

Not really a con... Maybe more engaging apps, but other than that, there truly isn't anything that I don't like about the enplug program.