Forms On Fire

4.7 (136)
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Mobile forms, dispatch, task and workflow solution

Overall rating

4.7 /5
(136)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.8/5

96%
recommended this app
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136 Reviews

Joanna
Joanna
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fun to use, so robust for small businesses looking for efficiency

Reviewed on 2018/05/25

Ability to gather info from guys in the field and turn it into nice-looking reports for customers...

Ability to gather info from guys in the field and turn it into nice-looking reports for customers and actionable knowledge for the office.

Pros

When my business needed a form built and I was tired of waiting for programmers to build stuff for us that cost a lot of money and our time trying to explain to them what we needed, then wasn't quite right because they still don't really understand our business, I decided to build one myself. I then spent a lot of time looking at different products, and most of the ones that had the core functionality I needed (the ability to automatically create PDFs) were either too annoyingly simple and couldn't make the calculations I needed or they were so complex I would have to learn a lot of programming. Thank goodness I found Forms on Fire! It's the perfect middle ground that lets me do amazing things with a little work and playing around but takes care of the basics in the background.

Cons

They have a knowledge base that is great for getting started, but often doesn't show enough examples for me to quickly understand how to make their more advanced features work. And sometimes they go ahead and release new features (yay!) without fully debugging or writing up how to use or the bugs they've already found and are working on.

Response from Forms On Fire

Hi Joanna, we appreciate your kind words and we now have a process in place for adding examples to our knowledge base, which occurs every week!

Angelo
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamline Your Data Collection with Forms On Fire

Reviewed on 2023/01/06

Overall, Forms On Fire is a great tool for businesses or individuals looking for an efficient way...

Overall, Forms On Fire is a great tool for businesses or individuals looking for an efficient way to collect and manage data. The intuitive interface and comprehensive feature set make it an ideal choice for those looking to streamline their data collection process. The cost may be a barrier for some, but the powerful features justify the investment.

Pros

Forms On Fire is a powerful and intuitive data collection platform. It offers a wide range of features, including drag-and-drop form building, customizable workflows, and a comprehensive reporting system. The user-friendly interface makes it easy to set up and manage multiple forms quickly and efficiently. It also integrates with existing systems and allows for easy data sharing with third-party applications.

Cons

Although Forms On Fire offers a comprehensive set of features, it may be too complex for some users. The user interface can be a bit intimidating for those who are unfamiliar with web-based applications. Additionally, the cost of the premium version may be too steep for smaller businesses or individuals.

Response from Forms On Fire

Thank you so much for your 10 out of 10 review, Angelo. Please reach out to our support team if we can help simplify the design for something you are building.

Gabriel
Gabriel
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Uncomprehensible for neophyt

Reviewed on 2019/10/07

Pros

The idea is great and most of all the fact that you can see your work on an app on your phone is super usefull.

Cons

Very very poor design and way too much information. I'm really not a tech guy and I've seen a lot of good reviews so sorry for this bad one but this could've been super usefull for me and Ican't use it because I do not understand anythinig that is going on. I can't put on photos on the app for instance

Response from Forms On Fire

Hello Gabriel, thank you for your review and apologies for your trouble. The system has a gigantic number of features and we recently introduced a basic mode, if you turn that on. Adding a photo should be a snap. Reach out please to our support group for free help. We hope to see you again for a second free trial.

Ankur
Overall rating
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Improved Business Efficiency

Reviewed on 2024/11/05

Forms On Fire is a versatile, highly customizable tool that simplifies mobile form creation,...

Forms On Fire is a versatile, highly customizable tool that simplifies mobile form creation, especially for fieldwork. It offers user-friendly templates, offline functionality for remote areas, and seamless integration with systems like SharePoint and Google Drive, making data transfer easy. This tool has significantly boosted business efficiency, allowing for quick form building and easy distribution, ultimately enhancing workflow.

Pros

What I appreciate most about Forms On Fire is its versatility and high level of customization, making it a truly user-friendly tool for our team. The customizable templates are fantastic, especially for fieldwork, as they enable us to develop mobile forms for data collection quickly and easily.

Cons

The only downside is the pricing, but considering the value it provides, it’s manageable.

Mark
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great mobile forms solution

Reviewed on 2021/07/28

Switched form another mobile forms platform. Needed stable pricing for our business. Switch was...

Switched form another mobile forms platform. Needed stable pricing for our business. Switch was seamless and made team more productive immediately.

Pros

Implementation was intuitive and straightforward. Form building was easy to understand. Having a windows version made implementation and use more efficient.

Cons

In depth training opportunities would be helpful

Response from Forms On Fire

Hi Mark, we appreciate your excellent review and love it you've been on the platform for quite a long time now. Be sure to check out our new training offerings or if you have any questions, reach out and schedule a time with our client success team who can show you some terrific features that will spark your imagination.

Cam
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Top notch customer support

Reviewed on 2021/11/30

Pros

We were able to develop and deploy baseline functionality on our first project to help support what soon became a multifaceted, company-wide deployment of FOF across our enterprise. Ease of integration with tools like Salesforce and a responsive customer support team make this product a winner for anyone who needs to deploy a specialized field service app for construction, industrial, or environmental projects.

Cons

The mobile design patterns are useful and utilitarian but they are somewhat limited and not customizable. This is the not the product to use if you want to highly customize the UI. This may be the case with most no/low code mobile app platforms as I do not have familiarity with many others.

Alternatives Considered

Salesforce Field Service and GoCanvas

Reasons for Switching to Forms On Fire

Flexibility to support our unique business needs.

Response from Forms On Fire

Thanks Cam, we appreciate you joining our movement!

Carlos
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Evaluating this software

Reviewed on 2022/08/24

No sure, I just test it on a trial version and still on evaluation

No sure, I just test it on a trial version and still on evaluation

Pros

easy to implement, low code or no code, streamlining processes

Cons

No sure, I just test it on a trial version and still on evaluation

Alternatives Considered

Fulcrum, GoFormz and TrueContext

Reasons for Switching to Forms On Fire

No sure, I just test it on a trial version and still on evaluation

Response from Forms On Fire

Hello Carlos, we are very grateful for you starting a trial of the platform and we hope you found it useful. Please contact us on [email protected] for any help you require.

Paul
Overall rating
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Technical Surveys

Reviewed on 2021/07/14

We needed a way to capture survey information from our engineers and have that data distributed to...

We needed a way to capture survey information from our engineers and have that data distributed to our designers and sales people to assess the results - many of our customers are in rural areas with no internet coverage, so the ability to work off-line was critical.
We use the software on a regular basis and are able to instantly update the survey forms with engineer feedback for re-use within minutes.
It has helped us conform to industry documentation requirements as well as provide consistent data for our designers to work with.

Pros

Easy to use and create sophisticated data entry forms for our engineers to capture customer data. The killer feature for us is the off-line ability to capture data and then upload automatically when next connected.
Customer support is amazing!

Cons

It does a whole lot more than we need, so it would be good to be able to use a simpler cut-down version

Ramon
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great and easy to setup app type forms for use in any industry

Reviewed on 2022/04/22

Pros

Loved the easy way to setup our workflow and the form we needed and the easy way of finding our data

Cons

I really don´t have many cons for the type of tool that forms on fire presents itstelf. it does what it says

Alternatives Considered

Google Forms

Reasons for Switching to Forms On Fire

much more options and functionalities that fit our business

Response from Forms On Fire

Hi Ramon, thank you for your review. We have a lot going on in transportation so let us know if you require any new templates as they are plentiful in the examples catalog.

Paddy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer support review

Reviewed on 2024/08/14

Pros

What really sets this Forms on Fire apart is their incredible customer service. Every interaction we've had has been professional, timely, and solution-oriented. The support team is knowledgeable, responsive, and genuinely cares about helping us succeed. They go above and beyond to ensure that every problem is resolved quickly and effectively.

Cons

I have found nothing to dislike about forms on fire.

Response from Forms On Fire

Thank you so much for your wonderful review! We're delighted to hear that our customer support has made such a positive impact. It’s our goal to provide professional, timely, and solution-oriented service, and we're thrilled that our team has been able to deliver that for you. Knowing that we’ve gone above and beyond to help you succeed means a lot to us. We truly appreciate your kind words and are glad that you’ve had such a great experience with Forms on Fire!

Lloyd
Overall rating
  • Industry: Public Safety
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Absolutely the best

Reviewed on 2024/02/10

Pros

Saves so much time which saves money for my company.

Cons

Nothing absolutely love it best thing I have purchased

Response from Forms On Fire

Thank you immensely for your glowing review! We're overjoyed to hear that Forms On Fire has been a valuable time-saver for your company, ultimately contributing to cost savings as well. It's incredibly rewarding for us to know that our product stands out as the best investment you've made, with no drawbacks in your experience. Your satisfaction and success are what we aim for with our service. Should you have any suggestions or need further assistance, we're always here to support you. Thank you for choosing and trusting Forms On Fire!

Agani
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User Friendly

Reviewed on 2023/01/04

Pros

The app is very user friendly and responsive making it interesing to use.The app has no errors and good customer care

Cons

Forms on Fire cares for its end-user experience to ensure userfirendly processes. Data retrieval is simple to access. Attentive customer service is a guarantee.

Dana
Overall rating
  • Industry: Public Safety
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adaptable Platform

Reviewed on 2022/06/06

Has been excellent. For those familiar with Microsoft Excel the learning curve is gentle and the...

Has been excellent. For those familiar with Microsoft Excel the learning curve is gentle and the more one works in the system the more opportunities arise. The support from the Forms on Fire team has been fantastic, better than any other digital platform I've used even outside this space.

Pros

The fact that the platform is a blank slate that allows for a large amount of customization is very important for our organization as it means our digital information management can match the changing circumstances of the work site. The fact as well that it is a no code platform allows for area experts in our field to engage in the development of forms without the need for an extensive IT background.

Cons

While luckily not the largest issue for us, the fact that there is a limit of 50,000 row in the data sources does mean that there can be a risk regarding large scale operations but there do seem to be some work around that we are exploring for our larger systems.

Response from Forms On Fire

Thank you so much for your terrific review, Dana. As you may know, if you maintain rows in an external database, there is no limit. Please be sure to submit any good ideas you have for the product to our support group. All the best to you.

Karley
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing app!

Reviewed on 2022/08/10

My overall experience has been great. I’ve been using Forms On Fire for almost 3 years and have no...

My overall experience has been great. I’ve been using Forms On Fire for almost 3 years and have no complaints!

Pros

I love how easy the app is and the different apps we have been able to build within forms on fire. It makes our day-to-day easier.

Cons

At this time I cannot think of any features that need improvement.

Response from Forms On Fire

Thanks again for your review, Karley. We appreciate your loyalty and we are here to support you along your journey.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very versatile and easy to use. Excellent customer support!

Reviewed on 2018/01/26

Ease of use as a designer and user. All of my users are very pleased with user experience. Great...

Ease of use as a designer and user. All of my users are very pleased with user experience. Great support team.

Pros

I have used forms on fire for several types of data collection with my team and have had a very positive experience as a form designer and user. The form builder is intuitive and easy to use and very easy to test. I love the fact that they have a windows app, especially when it comes to testing changes on my forms. Make a change, open window app, test and adjust. Anytime I hit a wall and I am not sure what to do, a few minutes spent on the support chat gets me what I need. Forms on fire is flexible, powerful and an economical way to collect the data my team needs from the field.

Cons

Forms on Fire has a very extensive knowledge base, that could be improved by the addition of some short videos that walk users through some of the more complicated tasks. The support information is all there, I just learn easier when I can see it in action.

Response from Forms On Fire

Hey, thanks again for your terrific review. We just launched a revised knowledge base and I think you're going to like it. Drop by support.formsonfire.com and let us know what you think.

Tyler
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy and Friendly

Reviewed on 2021/07/14

The app allows me to complete site inspections quickly and accurately identify hazards across the...

The app allows me to complete site inspections quickly and accurately identify hazards across the city .
Very easy to use and when I get stuck forms on fire support is there to help when needed.

Pros

This software application allowed us to build a easy to use inspection form that captures information and pictures. the system then turns this data into the final report allowing department managers an easy to read report to identify corrections. the forms on fire app does away more than our IT department allows great ways to capture data this is amazing product.

Cons

The only con is that I am not allowed to use all the awesome features available with this product.

Response from Forms On Fire

Tyler, we really appreciate your review and we're happy that you are completing inspections quickly and accurately. If there is a feature you think you could implement to improve your experience, don't hesitate to reach out to our support group for assistance. :)

Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Form Development With Good Sense!

Reviewed on 2018/02/03

Software allowed our company to create a custom application that is available off and on-line with...

Software allowed our company to create a custom application that is available off and on-line with a business process that follows are customer support commitment.

Pros

We need a Form data capture application that makes best of reusing data and keeping data integrity across form relations. We found Forms On Fire not only is best in logically relating/linking data sources to forms, but it is a developer platform that considers versioning and testing. Though I only have 7 days to build this app, (the last app was built in ZOHO Creator and after working on it for over a week found the data sub form to form relation constraints difficult to work around.) I actually feel like I can be successful in our very import task of providing Export Quotes at an Expo.

Response from Forms On Fire

Hey, thanks for the review. More and more clients are using our product at expos and trade shows because the WiFi is typically so hit or miss...and our product works offline!

Micah
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

GOOD DIY FORM BUILDER

Reviewed on 2016/04/18

I run a small business and needed a form built. I had looked at other places but most required you...

I run a small business and needed a form built. I had looked at other places but most required you to pay them to build a form and were easily over $2,000. A reason I was attracted to Forms on Fire was they provide DIY templates which can be customized. Before trying to build it myself, I enquired about them building my form. Their estimate came back at the price for an 8 hour retainer(Quite Hefty). At hearing that, I Reckon as long as it doesn't take me 80 hours to build it on my own ill be doing ok. I am not a computer savvy person, I didn't know what many of the names of certain features meant. At the time I thought maybe for a person who's used to building forms with binary code or something crazy this may be an "easy" DIY form builder. For a person off the street however, I think it would be very confusing. If it were not for Learning about a free tech support session with one of their staff, I think I would still be banging my head on my desk. I jumped at the chance to get some insight into this brave new world I had entered. I was astoundingly fortunate to have spent the session with Megan who was absolutely delighted to show me through the form and explain the terminology(FYI they have since put together a bunch of youtube video tutorials). After that amazingly helpful session, I then proceeded to build my entire form for the next three hours( it really is easy once you know what the terminology is). The form has since taken maybe another hour to tweak and add some things to make it perfect. All told from beginning to end it has taken five hours(75 hours ahead of schedule...SAVINGS!). Once I was guided through, it actually became fun. I'm so happy with how it turned out, and it has given me a huge advantage over the competition. I would highly recommend watching the videos, taking the support session(I hope you get to spend the session with megan she is a wonderful guide) and build it yourself. The feeling of accomplishment and knowing its built to your exact specifications, saving money but more importantly time is priceless. cheers!!

Nick
Overall rating
  • Industry: Renewables & Environment
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Forms on Fire Review.

Reviewed on 2020/04/20

Pros

In one word: flexibility. Basic forms can be developed by almost anybody. More advanced forms can be developed by getting a little creative, though you may need to reach out to Forms on Fire to help implement your desired solution.

Cons

Forms on Fire can be incredibly complex, requiring users to do a lot of learning.

Chris
Overall rating
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Covers everything from simple to complex

Reviewed on 2016/12/06

We have been working with Forms On Fire for over 2 years and are very pleased with the excellent...

We have been working with Forms On Fire for over 2 years and are very pleased with the excellent service and a great product. We use this software to build our own survey apps which are heavy on data and have lots of photos. It is easy to use and building a form is a fairly simple process. We rely heavily on the connectors to save forms to Box and for customer facing reports. Being able to customize a report in Word is amazing when compared to our old mobile survey system. Our field users love the ease of use and the instant update.

Regular enhancements and new features keep expanding its usability.

Great product with some of the best customer support you will find!

Pros

Ease of use, great support, easy adoption and deployment

Cons

The mapping feature, using GPS function still needs improvement

Response from Forms On Fire

Chris, be sure to send us any improvements you want to see in the GPS/Mapping function, we would love to hear your ideas and see if we can include them into the 2017 product roadmap!

Jim
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Forms on Fire App

Reviewed on 2020/04/18

Great and very useful app...I use FOF daily to record sales and service visits to customers...
I...

Great and very useful app...I use FOF daily to record sales and service visits to customers...
I rely on historical data to compile reoccurring reports and business updates.
I use the app on my smart phone exclusively.
I access product and customer data instantly and on the fly...
Questions and concerns can be addressed on the spot with the app...saves tons of time and minimizes call backs.

Pros

Easy to use...
Mobile, comprehensive data, paperless...
Archive features...data retention.
Shared data...
Ability to update and modify data.
Portable and photo link feature.

Cons

Occasional redundancy of data inputs...

Lance
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Handy but not dandy

Reviewed on 2020/04/19

Once tedious programming process is done. Application runs smooth and is reliable.

Once tedious programming process is done. Application runs smooth and is reliable.

Pros

Designed for mobil devices. Low cost.

Cons

Programming process is ridiculously hard. Once you get a degree in computer programming things might run smoother. But if you have to make a change 6 months later. Go back to school because you would have forgotten all the coding.

Response from Forms On Fire

Hi Lance,

Thank you for your honest review. We're always trying to balance the huge number of features that can be used with simplicity for design.

If you reach out to our support group, we would like to offer you some assistance in any changes you make, and we want to provide your thanks for this review. We hope to hear from you soon!

-Support

Verified Reviewer
Overall rating
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice peace of software

Reviewed on 2021/03/02

We use forms on fire as work intructions/reports of the technicians on site.

We use forms on fire as work intructions/reports of the technicians on site.

Pros

The software can be customizable. It allows to create the forms directly from your requirement, don't need third parties.

Cons

They are pieces of the software that I haven't yet review. But so far I would say the dashboard could improve.

Albert
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Think it's a great product

Reviewed on 2020/04/20

Overall experience with this product has been great

Overall experience with this product has been great

Pros

Easy for end users to complete and share information

Cons

Data not always the way you want for presentation

Sean
Overall rating
  • Industry: Public Safety
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love this product

Reviewed on 2020/05/03

Extremely pleased. Easy to use and to instruct new hires

Extremely pleased. Easy to use and to instruct new hires

Pros

Very easy to navigate. Format is easy to navigate

Cons

I have no issues with this program. It offers everything we need.