Forms On Fire Reviews

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136 Reviews

- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fun to use, so robust for small businesses looking for efficiency
Reviewed on 2018/05/25
Ability to gather info from guys in the field and turn it into nice-looking reports for customers...
Ability to gather info from guys in the field and turn it into nice-looking reports for customers and actionable knowledge for the office.
Pros
When my business needed a form built and I was tired of waiting for programmers to build stuff for us that cost a lot of money and our time trying to explain to them what we needed, then wasn't quite right because they still don't really understand our business, I decided to build one myself. I then spent a lot of time looking at different products, and most of the ones that had the core functionality I needed (the ability to automatically create PDFs) were either too annoyingly simple and couldn't make the calculations I needed or they were so complex I would have to learn a lot of programming. Thank goodness I found Forms on Fire! It's the perfect middle ground that lets me do amazing things with a little work and playing around but takes care of the basics in the background.
Cons
They have a knowledge base that is great for getting started, but often doesn't show enough examples for me to quickly understand how to make their more advanced features work. And sometimes they go ahead and release new features (yay!) without fully debugging or writing up how to use or the bugs they've already found and are working on.
Response from Forms On Fire
Hi Joanna, we appreciate your kind words and we now have a process in place for adding examples to our knowledge base, which occurs every week!
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamline Your Data Collection with Forms On Fire
Reviewed on 2023/01/06
Overall, Forms On Fire is a great tool for businesses or individuals looking for an efficient way...
Overall, Forms On Fire is a great tool for businesses or individuals looking for an efficient way to collect and manage data. The intuitive interface and comprehensive feature set make it an ideal choice for those looking to streamline their data collection process. The cost may be a barrier for some, but the powerful features justify the investment.
Pros
Forms On Fire is a powerful and intuitive data collection platform. It offers a wide range of features, including drag-and-drop form building, customizable workflows, and a comprehensive reporting system. The user-friendly interface makes it easy to set up and manage multiple forms quickly and efficiently. It also integrates with existing systems and allows for easy data sharing with third-party applications.
Cons
Although Forms On Fire offers a comprehensive set of features, it may be too complex for some users. The user interface can be a bit intimidating for those who are unfamiliar with web-based applications. Additionally, the cost of the premium version may be too steep for smaller businesses or individuals.
Response from Forms On Fire
Thank you so much for your 10 out of 10 review, Angelo. Please reach out to our support team if we can help simplify the design for something you are building.

- Industry: Entertainment
- Company size: Self Employed
- Used for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Uncomprehensible for neophyt
Reviewed on 2019/10/07
Pros
The idea is great and most of all the fact that you can see your work on an app on your phone is super usefull.
Cons
Very very poor design and way too much information. I'm really not a tech guy and I've seen a lot of good reviews so sorry for this bad one but this could've been super usefull for me and Ican't use it because I do not understand anythinig that is going on. I can't put on photos on the app for instance
Response from Forms On Fire
Hello Gabriel, thank you for your review and apologies for your trouble. The system has a gigantic number of features and we recently introduced a basic mode, if you turn that on. Adding a photo should be a snap. Reach out please to our support group for free help. We hope to see you again for a second free trial.
- Industry: Printing
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Improved Business Efficiency
Reviewed on 2024/11/05
Forms On Fire is a versatile, highly customizable tool that simplifies mobile form creation,...
Forms On Fire is a versatile, highly customizable tool that simplifies mobile form creation, especially for fieldwork. It offers user-friendly templates, offline functionality for remote areas, and seamless integration with systems like SharePoint and Google Drive, making data transfer easy. This tool has significantly boosted business efficiency, allowing for quick form building and easy distribution, ultimately enhancing workflow.
Pros
What I appreciate most about Forms On Fire is its versatility and high level of customization, making it a truly user-friendly tool for our team. The customizable templates are fantastic, especially for fieldwork, as they enable us to develop mobile forms for data collection quickly and easily.
Cons
The only downside is the pricing, but considering the value it provides, it’s manageable.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great mobile forms solution
Reviewed on 2021/07/28
Switched form another mobile forms platform. Needed stable pricing for our business. Switch was...
Switched form another mobile forms platform. Needed stable pricing for our business. Switch was seamless and made team more productive immediately.
Pros
Implementation was intuitive and straightforward. Form building was easy to understand. Having a windows version made implementation and use more efficient.
Cons
In depth training opportunities would be helpful
Response from Forms On Fire
Hi Mark, we appreciate your excellent review and love it you've been on the platform for quite a long time now. Be sure to check out our new training offerings or if you have any questions, reach out and schedule a time with our client success team who can show you some terrific features that will spark your imagination.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Top notch customer support
Reviewed on 2021/11/30
Pros
We were able to develop and deploy baseline functionality on our first project to help support what soon became a multifaceted, company-wide deployment of FOF across our enterprise. Ease of integration with tools like Salesforce and a responsive customer support team make this product a winner for anyone who needs to deploy a specialized field service app for construction, industrial, or environmental projects.
Cons
The mobile design patterns are useful and utilitarian but they are somewhat limited and not customizable. This is the not the product to use if you want to highly customize the UI. This may be the case with most no/low code mobile app platforms as I do not have familiarity with many others.
Reasons for Switching to Forms On Fire
Flexibility to support our unique business needs.Response from Forms On Fire
Thanks Cam, we appreciate you joining our movement!
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Evaluating this software
Reviewed on 2022/08/24
No sure, I just test it on a trial version and still on evaluation
No sure, I just test it on a trial version and still on evaluation
Pros
easy to implement, low code or no code, streamlining processes
Cons
No sure, I just test it on a trial version and still on evaluation
Reasons for Switching to Forms On Fire
No sure, I just test it on a trial version and still on evaluationResponse from Forms On Fire
Hello Carlos, we are very grateful for you starting a trial of the platform and we hope you found it useful. Please contact us on [email protected] for any help you require.
- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Technical Surveys
Reviewed on 2021/07/14
We needed a way to capture survey information from our engineers and have that data distributed to...
We needed a way to capture survey information from our engineers and have that data distributed to our designers and sales people to assess the results - many of our customers are in rural areas with no internet coverage, so the ability to work off-line was critical.
We use the software on a regular basis and are able to instantly update the survey forms with engineer feedback for re-use within minutes.
It has helped us conform to industry documentation requirements as well as provide consistent data for our designers to work with.
Pros
Easy to use and create sophisticated data entry forms for our engineers to capture customer data. The killer feature for us is the off-line ability to capture data and then upload automatically when next connected.
Customer support is amazing!
Cons
It does a whole lot more than we need, so it would be good to be able to use a simpler cut-down version
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great and easy to setup app type forms for use in any industry
Reviewed on 2022/04/22
Pros
Loved the easy way to setup our workflow and the form we needed and the easy way of finding our data
Cons
I really don´t have many cons for the type of tool that forms on fire presents itstelf. it does what it says
Alternatives Considered
Google FormsReasons for Switching to Forms On Fire
much more options and functionalities that fit our businessResponse from Forms On Fire
Hi Ramon, thank you for your review. We have a lot going on in transportation so let us know if you require any new templates as they are plentiful in the examples catalog.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customer support review
Reviewed on 2024/08/14
Pros
What really sets this Forms on Fire apart is their incredible customer service. Every interaction we've had has been professional, timely, and solution-oriented. The support team is knowledgeable, responsive, and genuinely cares about helping us succeed. They go above and beyond to ensure that every problem is resolved quickly and effectively.
Cons
I have found nothing to dislike about forms on fire.
Response from Forms On Fire
Thank you so much for your wonderful review! We're delighted to hear that our customer support has made such a positive impact. It’s our goal to provide professional, timely, and solution-oriented service, and we're thrilled that our team has been able to deliver that for you. Knowing that we’ve gone above and beyond to help you succeed means a lot to us. We truly appreciate your kind words and are glad that you’ve had such a great experience with Forms on Fire!
- Industry: Public Safety
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Absolutely the best
Reviewed on 2024/02/10
Pros
Saves so much time which saves money for my company.
Cons
Nothing absolutely love it best thing I have purchased
Response from Forms On Fire
Thank you immensely for your glowing review! We're overjoyed to hear that Forms On Fire has been a valuable time-saver for your company, ultimately contributing to cost savings as well. It's incredibly rewarding for us to know that our product stands out as the best investment you've made, with no drawbacks in your experience. Your satisfaction and success are what we aim for with our service. Should you have any suggestions or need further assistance, we're always here to support you. Thank you for choosing and trusting Forms On Fire!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User Friendly
Reviewed on 2023/01/04
Pros
The app is very user friendly and responsive making it interesing to use.The app has no errors and good customer care
Cons
Forms on Fire cares for its end-user experience to ensure userfirendly processes. Data retrieval is simple to access. Attentive customer service is a guarantee.
- Industry: Public Safety
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Adaptable Platform
Reviewed on 2022/06/06
Has been excellent. For those familiar with Microsoft Excel the learning curve is gentle and the...
Has been excellent. For those familiar with Microsoft Excel the learning curve is gentle and the more one works in the system the more opportunities arise. The support from the Forms on Fire team has been fantastic, better than any other digital platform I've used even outside this space.
Pros
The fact that the platform is a blank slate that allows for a large amount of customization is very important for our organization as it means our digital information management can match the changing circumstances of the work site. The fact as well that it is a no code platform allows for area experts in our field to engage in the development of forms without the need for an extensive IT background.
Cons
While luckily not the largest issue for us, the fact that there is a limit of 50,000 row in the data sources does mean that there can be a risk regarding large scale operations but there do seem to be some work around that we are exploring for our larger systems.
Response from Forms On Fire
Thank you so much for your terrific review, Dana. As you may know, if you maintain rows in an external database, there is no limit. Please be sure to submit any good ideas you have for the product to our support group. All the best to you.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing app!
Reviewed on 2022/08/10
My overall experience has been great. I’ve been using Forms On Fire for almost 3 years and have no...
My overall experience has been great. I’ve been using Forms On Fire for almost 3 years and have no complaints!
Pros
I love how easy the app is and the different apps we have been able to build within forms on fire. It makes our day-to-day easier.
Cons
At this time I cannot think of any features that need improvement.
Response from Forms On Fire
Thanks again for your review, Karley. We appreciate your loyalty and we are here to support you along your journey.
- Industry: Management Consulting
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very versatile and easy to use. Excellent customer support!
Reviewed on 2018/01/26
Ease of use as a designer and user. All of my users are very pleased with user experience. Great...
Ease of use as a designer and user. All of my users are very pleased with user experience. Great support team.
Pros
I have used forms on fire for several types of data collection with my team and have had a very positive experience as a form designer and user. The form builder is intuitive and easy to use and very easy to test. I love the fact that they have a windows app, especially when it comes to testing changes on my forms. Make a change, open window app, test and adjust. Anytime I hit a wall and I am not sure what to do, a few minutes spent on the support chat gets me what I need. Forms on fire is flexible, powerful and an economical way to collect the data my team needs from the field.
Cons
Forms on Fire has a very extensive knowledge base, that could be improved by the addition of some short videos that walk users through some of the more complicated tasks. The support information is all there, I just learn easier when I can see it in action.
Response from Forms On Fire
Hey, thanks again for your terrific review. We just launched a revised knowledge base and I think you're going to like it. Drop by support.formsonfire.com and let us know what you think.
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy and Friendly
Reviewed on 2021/07/14
The app allows me to complete site inspections quickly and accurately identify hazards across the...
The app allows me to complete site inspections quickly and accurately identify hazards across the city .
Very easy to use and when I get stuck forms on fire support is there to help when needed.
Pros
This software application allowed us to build a easy to use inspection form that captures information and pictures. the system then turns this data into the final report allowing department managers an easy to read report to identify corrections. the forms on fire app does away more than our IT department allows great ways to capture data this is amazing product.
Cons
The only con is that I am not allowed to use all the awesome features available with this product.
Response from Forms On Fire
Tyler, we really appreciate your review and we're happy that you are completing inspections quickly and accurately. If there is a feature you think you could implement to improve your experience, don't hesitate to reach out to our support group for assistance. :)
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Form Development With Good Sense!
Reviewed on 2018/02/03
Software allowed our company to create a custom application that is available off and on-line with...
Software allowed our company to create a custom application that is available off and on-line with a business process that follows are customer support commitment.
Pros
We need a Form data capture application that makes best of reusing data and keeping data integrity across form relations. We found Forms On Fire not only is best in logically relating/linking data sources to forms, but it is a developer platform that considers versioning and testing. Though I only have 7 days to build this app, (the last app was built in ZOHO Creator and after working on it for over a week found the data sub form to form relation constraints difficult to work around.) I actually feel like I can be successful in our very import task of providing Export Quotes at an Expo.
Response from Forms On Fire
Hey, thanks for the review. More and more clients are using our product at expos and trade shows because the WiFi is typically so hit or miss...and our product works offline!
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Review Source
Overall rating
- Ease of Use
- Customer Support
GOOD DIY FORM BUILDER
Reviewed on 2016/04/18
I run a small business and needed a form built. I had looked at other places but most required you...
I run a small business and needed a form built. I had looked at other places but most required you to pay them to build a form and were easily over $2,000. A reason I was attracted to Forms on Fire was they provide DIY templates which can be customized. Before trying to build it myself, I enquired about them building my form. Their estimate came back at the price for an 8 hour retainer(Quite Hefty). At hearing that, I Reckon as long as it doesn't take me 80 hours to build it on my own ill be doing ok. I am not a computer savvy person, I didn't know what many of the names of certain features meant. At the time I thought maybe for a person who's used to building forms with binary code or something crazy this may be an "easy" DIY form builder. For a person off the street however, I think it would be very confusing. If it were not for Learning about a free tech support session with one of their staff, I think I would still be banging my head on my desk. I jumped at the chance to get some insight into this brave new world I had entered. I was astoundingly fortunate to have spent the session with Megan who was absolutely delighted to show me through the form and explain the terminology(FYI they have since put together a bunch of youtube video tutorials). After that amazingly helpful session, I then proceeded to build my entire form for the next three hours( it really is easy once you know what the terminology is). The form has since taken maybe another hour to tweak and add some things to make it perfect. All told from beginning to end it has taken five hours(75 hours ahead of schedule...SAVINGS!). Once I was guided through, it actually became fun. I'm so happy with how it turned out, and it has given me a huge advantage over the competition. I would highly recommend watching the videos, taking the support session(I hope you get to spend the session with megan she is a wonderful guide) and build it yourself. The feeling of accomplishment and knowing its built to your exact specifications, saving money but more importantly time is priceless. cheers!!
- Industry: Renewables & Environment
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Forms on Fire Review.
Reviewed on 2020/04/20
Pros
In one word: flexibility. Basic forms can be developed by almost anybody. More advanced forms can be developed by getting a little creative, though you may need to reach out to Forms on Fire to help implement your desired solution.
Cons
Forms on Fire can be incredibly complex, requiring users to do a lot of learning.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Covers everything from simple to complex
Reviewed on 2016/12/06
We have been working with Forms On Fire for over 2 years and are very pleased with the excellent...
We have been working with Forms On Fire for over 2 years and are very pleased with the excellent service and a great product. We use this software to build our own survey apps which are heavy on data and have lots of photos. It is easy to use and building a form is a fairly simple process. We rely heavily on the connectors to save forms to Box and for customer facing reports. Being able to customize a report in Word is amazing when compared to our old mobile survey system. Our field users love the ease of use and the instant update.
Regular enhancements and new features keep expanding its usability.
Great product with some of the best customer support you will find!
Pros
Ease of use, great support, easy adoption and deployment
Cons
The mapping feature, using GPS function still needs improvement
Response from Forms On Fire
Chris, be sure to send us any improvements you want to see in the GPS/Mapping function, we would love to hear your ideas and see if we can include them into the 2017 product roadmap!
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Forms on Fire App
Reviewed on 2020/04/18
Great and very useful app...I use FOF daily to record sales and service visits to customers...
I...
Great and very useful app...I use FOF daily to record sales and service visits to customers...
I rely on historical data to compile reoccurring reports and business updates.
I use the app on my smart phone exclusively.
I access product and customer data instantly and on the fly...
Questions and concerns can be addressed on the spot with the app...saves tons of time and minimizes call backs.
Pros
Easy to use...
Mobile, comprehensive data, paperless...
Archive features...data retention.
Shared data...
Ability to update and modify data.
Portable and photo link feature.
Cons
Occasional redundancy of data inputs...
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Handy but not dandy
Reviewed on 2020/04/19
Once tedious programming process is done. Application runs smooth and is reliable.
Once tedious programming process is done. Application runs smooth and is reliable.
Pros
Designed for mobil devices. Low cost.
Cons
Programming process is ridiculously hard. Once you get a degree in computer programming things might run smoother. But if you have to make a change 6 months later. Go back to school because you would have forgotten all the coding.
Response from Forms On Fire
Hi Lance,
Thank you for your honest review. We're always trying to balance the huge number of features that can be used with simplicity for design.
If you reach out to our support group, we would like to offer you some assistance in any changes you make, and we want to provide your thanks for this review. We hope to hear from you soon!
-Support
- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nice peace of software
Reviewed on 2021/03/02
We use forms on fire as work intructions/reports of the technicians on site.
We use forms on fire as work intructions/reports of the technicians on site.
Pros
The software can be customizable. It allows to create the forms directly from your requirement, don't need third parties.
Cons
They are pieces of the software that I haven't yet review. But so far I would say the dashboard could improve.
- Industry: Logistics & Supply Chain
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Think it's a great product
Reviewed on 2020/04/20
Overall experience with this product has been great
Overall experience with this product has been great
Pros
Easy for end users to complete and share information
Cons
Data not always the way you want for presentation
- Industry: Public Safety
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this product
Reviewed on 2020/05/03
Extremely pleased. Easy to use and to instruct new hires
Extremely pleased. Easy to use and to instruct new hires
Pros
Very easy to navigate. Format is easy to navigate
Cons
I have no issues with this program. It offers everything we need.