DealersLink Reviews

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43 Reviews

- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
You get more for your money
Reviewed on 2018/03/19
Everything seems to be working fine. Customer service is top notch so if we do have an issue its...
Everything seems to be working fine. Customer service is top notch so if we do have an issue its fixed quickly
Pros
Great CRM tool for the entire staff to use. Most programs do not have what these guys do such as the scanner tool.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DealersLink Support
Reviewed on 2023/07/22
If i switched jobs or bought my own store, they would be my 1st phone call.
If i switched jobs or bought my own store, they would be my 1st phone call.
Pros
The people understand, and CARE.
Cons
If i didn't like something, they would fix it for me. They have made changes for me in 24 hour timeframe that Vauto wouldn't even change.
Alternatives Considered
ProvisionReasons for Choosing DealersLink
several years ago.Switched From
ProvisionReasons for Switching to DealersLink
[sensitive content hidden]..the people seemed to understand what dealerships needed in an inventory tool.- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Beware
Reviewed on 2022/04/13
Pros
Looked like it was going to be a good way to source inventory
Cons
The arbitration policy is non-existent. If there's a problem with a vehicle you bought on their platform, it's your problem unless the seller agrees to unwind or pay the outstanding items. Their mediation process is that if there is enough negative feedback, then eventually they will kick a dealer off. Read the contract carefully.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
DealersLink has been good to us
Reviewed on 2023/06/19
Pros
My rep is ALWAYS available and helpful.
Cons
Haven’t had an issue to be concerned about.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nearly 10 years with Dealerslink
Reviewed on 2017/04/18
I may have been one of the first dealers in the area to take on Marty and dealerslink when I was...
I may have been one of the first dealers in the area to take on Marty and dealerslink when I was UCM for Dave Smith Motors. It helped me immensely to better manage my inventory as well as export to other platforms. It's been exciting to watch them grow over the years, add more features, more dealers, and bring all of these dealers together. Today, sourcing true front line quality inventory has never been more difficult and for those of us dealers who are using dealerslink, I think it's easy to say we would not want to lose the benefits it provides. Not sure how many hundreds of transactions the Gee Automotive Group completes through dealerslink today, but it's substantial and I really like the ease of digitally signing wholesale orders now. Keep up the good work and look forward to future innovations. Jason "Hunter" Hollibaugh, Gee Automotive Group
Pros
Sourcing inventory as well as inventory management and data exporting features
Cons
The mobile app tends to run a little slow when trying to capture a VIN
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great all the way around helpful!
Reviewed on 2017/04/19
We have used dealerslink for some time now and I don't know how we would do what we do without it! ...
We have used dealerslink for some time now and I don't know how we would do what we do without it! I know when I did have problems with the App. Customer support representative was always helpful he can be hard to reach some times he is busy!!! You guys need to give him a vacation!! Lol! Anyways they have always found a fix!! And it works great keep up with the good work!
Pros
It's everything at the click of a button! Keeps us all connected with inventory that's hot and warnings when there are the right things we look for wether it's price or make and model it's nice to have more eyes out looking!
Cons
Would be nice when there are updates to have Marty come show us all the new goods and why it changed plus it's a good reason to get him out here!! Mostly for the ones less computer savvy. But we're kinda different then a dealership so no biggie!
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A quality product with great support!
Reviewed on 2017/04/19
I have been partnered up with Customer support representative
n and the Dealerslink Team for...
I have been partnered up with Customer support representative
n and the Dealerslink Team for approx. 3.5 years now. In that time we have experienced changes to the industry in Colorado such as mandatory placement of the dealerships Dealer Handling Fee into their displayed pricing. When this was instilled, none of the providers had software to handle that request. Dealerslink was fast and effective in making us one of the first dealerships in the state to be compliant with the new law. Whether you are talking about an issue with pictures, pricing, etc (which rarely happen) they are patient, knowledgeable, but most importantly fast to respond!
Dean Schmidt
Internet Sales Manager
Morehart Murphy Regional Auto Center
Pros
Ease of use/customer support
Cons
Wish you had longer hours, could Devon bring his sleeping bag in?
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DealersLink - A streamlined process for inventory management
Reviewed on 2017/04/18
From beginning to end, and top to bottom, the relationship with DealersLink has transcended all...
From beginning to end, and top to bottom, the relationship with DealersLink has transcended all expectations. The initial rollout, ROI, customer service and performance has been top notch. If there is a slight problem with connectivity, uploads, or reliability; DealersLink offers a succinct and timely resolution with an explanation without tech speak. The ability to customize and organize our data feeds has given us a step above the competition. We are a dealer group with 7-rooftops and 2,000 vehicles with a number of unique demands and requirements. Avoid the high priced guerrillas in the industry and trust your data, photos, pricing tools, and overall profitability to DealersLink. They will deliver!
Pros
Reliability of photo uploads
Cons
Customization
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Love!
Reviewed on 2020/01/22
We use this everyday to update cars in our system!
We use this everyday to update cars in our system!
Pros
Dealers link is so easy to use! I’ve never had any problems with it. I would recommend this to every dealership!
Cons
Sometimes the pictures for the vehicles update blurry but other than that there’s not a lot we don’t love about this software
- Industry: Automotive
- Company size: Self Employed
- Used Weekly for Free Trial
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sælg Din Bil Nemt, Hurtigt og Sikkert!
Reviewed on 2018/02/22
Pros
I have been partnered up with Customer support representative n and the Dealerslink Team for approx. 3.5 years now. In that time we have experienced changes to the industry in Colorado such as mandatory placement of the dealerships Dealer Handling Fee into their displayed pricing
Cons
Colorado such as mandatory placement of the dealerships Dealer Handling Fee into their displayed pricing
https://skrotpriser.com/
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why you should use Dealerslink in your dealerships
Reviewed on 2017/04/18
This is a great program to use. easy to upload pictures and check out inventory from other...
This is a great program to use. easy to upload pictures and check out inventory from other dealerships, going to auctions to see what vehicles are worth buying. It's a great tool to have in all of your stores to manage all of your inventory and making sure you are in the right price range as well.
Pros
How easy it is to upload and change pictures around
Cons
uploading pictures on an Ipad or IPhone, always have to use a computer in the office instead of being somewhere else to upload
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thank you [SENSITIVE CONTENT HIDDEN]
Reviewed on 2020/08/26
Service is amazing and [SENSITIVE CONTENT HIDDEN] is stop of the ball every day! Super pleased...
Service is amazing and [SENSITIVE CONTENT HIDDEN] is stop of the ball every day! Super pleased with his work!
Pros
Ease of use, great user interface and product flow.
Cons
Items that are marked sold are quickly deleted.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best customer support in the business
Reviewed on 2017/04/27
Dealerslink has been the single best program we have ever signed up for! I recommend them to other...
Dealerslink has been the single best program we have ever signed up for! I recommend them to other dealers because of the superior quality support I get. These folks really know their program.
Pros
The support is top notch. The price point on it is very attractive.
Cons
They are still growing. The network that they are creating is becoming stronger by the day. I can hardly consider that a con.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
REVIEW Dealerlink
Reviewed on 2021/03/27
Pros
How it integrates with my web site and other software applications
Cons
It is sometimes very easy to reach support staff and somtimes the reponce time laggs
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Inventory at your fingertips!
Reviewed on 2017/04/28
I have been in the automobile industry for 20 years, and I have seen many tools come and go nearly...
I have been in the automobile industry for 20 years, and I have seen many tools come and go nearly as fast as the cars themselves. I believe DealersLink encompasses all you could hope for to manage your inventory. From the pricing tools, to the connections to other dealer stock, all the way over to the status of your current cars overall health in your market. My personal favorite? The F&I calculator.....directs you to which cars make the most money for this individuals approval? I've looked at the world through the lens of showroom glass...and DealersLink has fine tuned the clarity that I see our cars through......Thanks Guys
Pros
F&I Calculator
Cons
nothing really
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Training is the Key!
Reviewed on 2017/04/18
I've used DealersLink for years and liked it, then my new rep showed me some of the things it is...
I've used DealersLink for years and liked it, then my new rep showed me some of the things it is capable of. I really love it now!
Pros
Its versatility
Cons
My previous training left a lot to be desired
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Dealers Link Review
Reviewed on 2017/04/24
After many years working at Mocks Ford-Lincoln-Mazda Dealership, I find this software easy to use....
After many years working at Mocks Ford-Lincoln-Mazda Dealership, I find this software easy to use. All of us at mocks Ford use this program daily and I have had no problems.
Pros
Easy to use
Cons
N/A
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2017/04/24
Great product and easy to use. Would recommend to anyone. I especially like how easy it is to look...
Great product and easy to use. Would recommend to anyone. I especially like how easy it is to look at a snapshot of our water report
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Inventory Tool
Reviewed on 2017/04/18
Helps us acquire and sell used inventory. Have created many trading relationships with
Dealerslink.
Helps us acquire and sell used inventory. Have created many trading relationships with
Dealerslink.
Pros
Works well on all devices
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dealerslink the Bomb!
Reviewed on 2017/04/24
The customer service is first rate and working with our rep is like working with your best friend. ...
The customer service is first rate and working with our rep is like working with your best friend. They make it easy. Thanks.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple, User friendly
Reviewed on 2017/04/24
I have had a great experience with Dealerslink. Very user friendly, good web design, easy...
I have had a great experience with Dealerslink. Very user friendly, good web design, easy navigation.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Asset to our Company
Reviewed on 2017/04/18
Great Product, saves our money in the auction lanes and provides and overall very good ROI. Buy it,...
Great Product, saves our money in the auction lanes and provides and overall very good ROI. Buy it, you won't regret it!
Pros
The Functionality
Cons
I wish it was free, but that is called wishful thinking
- Industry: Automotive
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Go To Software
Reviewed on 2020/02/18
The support is great and they have a learning center as you are trying to master the software but...
The support is great and they have a learning center as you are trying to master the software but it comes down to syncing you and your team with your car inventory and getting everyone on the same page. Highly recommend.
Pros
Amazing software for car dealers and helping you keep track of orders and make sure that you know what is in your inventory and working closely with your team.
Cons
It is very easy to use but the design could be updated to 2020 design standards but they have an easy platform and don't need to fix anything it could just be cleaned up. I love that once you work with a dealership they automatically trust you to use this software on their team.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Yellowstone Country of Belgrade approves
Reviewed on 2017/04/18
fantastic program. Always up to date and allows you to be able to access all vehicles not only in...
fantastic program. Always up to date and allows you to be able to access all vehicles not only in our inventory but other dealerships as well.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Tool!
Reviewed on 2017/04/18
Works as it should, Valuable as an information tool, as well as being useful to price and mange my...
Works as it should, Valuable as an information tool, as well as being useful to price and mange my information flow to all of my online vendors