Bloomerang Volunteer Reviews

When I had a new shift opening up on site, I specifically needed to identity which staff were available. Following discussion with InitLive, I learnt that they added an icon that will display next to the name of any staff who are already scheduled in another shift. This will save you time and allow you to see exactly who is available at a glance... a feature i look forward to testing at out next annual meeting.

I looked into using InitLive for a college concert band festival that I run. A smaller event, we manage about 150 volunteers and host around 3,000 high school musicians. InitLive has a beautiful interface, is very easy to use, and offers a wonderful introductory experience. I love that there is an app that is designed with the user in mind - simplicity at the fore. The only deterring factors I experienced were in regards to being able to control certain features. The basics are set-up very well (volunteer sign-ups, scheduling, messaging, etc.), but there were minute details that I would have changed to better suit my festival's needs. As well, the price unfortunately was the end-all determining factor that obstructed our ability to use InitLive. Even after working personally with Avery to find a compromise price, we were still unable to justify the cost. Because the festival runs through a university, which also hosts seven other festivals, our goal was to find a great software that could be used for all festivals, providing a consistent volunteering experience for our students. The hope is that one day, the university will be able to afford a quality program like InitLive for all festivals and events. I highly recommend InitLive if you are looking for a beautifully designed interface with exceptional customer service.

I do not know if it is me - "operator error" - or Google Chrome/Play Store - or the InIt app, but I have loaded this gunk 2 or 3 times and it will not load or run.

organization and ease of tracking of volunteers.

We run a convention company that has been in business for 10 years. We tried this app at our last show and it became a great help with our volunteers. Now with the updates this has gone to the next level. Our next show is in a week and our schedule is up and people picking shifts and getting excited. There are so many great things about this app. I can't wait till they add in the function of availability. That will elevate it more. Avery and her team has gone out of her way to help us and to show us how to utilize this app. At our last show she was always there to help us at anytime which took away a lot of the stress I had about using a new app. I know this show will be even better!

I can't say enough about this app. It really made scheduling volunteers for our conference much easier. There are a ton of videos on how to use it, and the customer support cannot be beat. They are truly proactive in meeting you needs. They will sit down and explain the system to you and help with anything you need. The app is great, but the customer service is world class.

Overall, this did serve the purpose to manage our volunteer needs. As a user, I found it just as easy as any other platform we've used in the past.

For the past couple of years I've been using software tools to help with my staff and volunteer management but it was pretty clear that these tools were not designed with event planners in mind. I had no idea what I was missing until I heard about InitLive at a conference I attended.

No matter what staff management tool I was using, I always needed to have backup excel spreadsheets, a separate app to use for staff and volunteer check-ins, and a way to communicate with my volunteers on my event day. I didn't even know that a system existed that had scheduling, reporting, and day-of communication all in one place. I'm so happy I found this tool. It has made planning my events much easier and has saved me money on all the other software I was using before.

Other highlights include the training and support from their team. I don't know if the support team would want me advertising this, but my account manager often responded quickly even during evenings and weekends with detailed answers to any questions I had.

Great software all around. I definitely recommend it.

This was our first time using an app for any kind of volunteer management. We used it to help streamline communication with our volunteers for Homecoming. I found that it was advantageous to me as an admin in that it was quick and easy to contact individuals as needed. We got great feedback from our volunteers about how it was easy and convenient to reference their job descriptions. The shift reminders also came in handy. One thing that wasn't so important for us to have was the check-in and check-out features. On the day of the event, both the volunteers and the staff were just too busy to keep track of check-ins or outs. Our main concern was being able to quickly get a hold of someone if there was a major problem. If there had been any emergencies, we would have been able to do so. I believe we will use the app for future events.

This was our organization's first experience with InitLive and I can say I am fairly pleased with how it went. Although we had some push back from some of our less tech-savvy volunteers and those using unsupported browsers, many of our volunteers rated it as an easy to use program. I am most particularly satisfied with the support I received from our contact Avery, as well as other members of the InitLive team. All of our questions/issues were addressed in a timely manner and our suggestions for improvements to the program were taken seriously and professionally. Overall satisfied and looking forward to seeing the updates to the program in action.

The tool is really user friendly and keeps everything organized. I'm impressed that there is a volunteer management software out there that combines so many aspects of managing an event team. It's really innovative. A refreshing addition to the event technology space.

great experience, really like it and encourage all to join

I have been to a few events now that have used InitLive as their event management software and they have all been well organized and as a result great fun! From talking to event staff and volunteers it was made very clear that InitLive was a valuable tool for them. Almost every organizer/volunteer I talked to said the program was easy to use, quick to learn, and very efficient, and that the customer service the InitLive team offered was professional and knowledgeable.

I'm looking forward to watching them grow!

I'm not that tech-savvy, but the tool in general, was easy to use. My volunteer team picked up the app right away with few questions asked. I was mostly impressed with the great support that InitLive provided. I was assigned my own 'Customer Success' agent that walked me through the product step by step and resolved all of my issues within the hour (big shout out and thank you to Avery Reid!).

Everything was great from start to finish. I highly recommend you give these guys a try. Customer service was there to help me with all of my questions and custom needs.

I was less involved on the back end/set-up than Lauren was, but I thought the features were great and heard good feedback from the volunteers (that fully utilized it) The only thing was in the moment (of the event) it seemed like it wasn't as helpful. I think that is because I wear too many hats during the events....

I work for an organization with lots of moving parts. Our staff and volunteers are often spread out so it has been a big headache managing schedules and communication with them once they're on the ground. We've definitely found a new method to manage our madness with InitLive.

I honestly did not have much hands on experience with the app. So I would suggest David can provide a more thorough bunch of feedback.

This was an amazing app to use for a recent church fundraiser. Loved the ability to plan the event and schedule our volunteers on one application. Having all the volunteer's contact information in one folder made it easier to contact them for last minute details. Overall, this is a great organizational tool I would recommend to anyone planning an event.

I was part of a group that used the software to schedule the activities of a significant number of volunteers and the product was of great use to us. Additionally, the on site support of an initlive staff person was extremely valuable to us.

I really admire the overall layout of the system; it's super easy to use and is very flexible with its functionality. The user interface goes above and beyond any other volunteer management tool I have used.