The Studio Director Reviews

I have worked in many corporate databases, and I have to say that I was pleasantly surprised when I started using The Studio Director. The dance studio I work for had already been using it for quite a few years when I became the studio manager. I was able to figure almost all of our daily functions in less than two days! The software is user-friendly, dynamic, and has great technical support! The staff are always friendly and prompt and have some kind of solution for most of our questions.

Way more for our money, especially in the areas of customer service and access to reports. The recital planning features were extremely helpful and made good use of my time.

It was the key to our growth from 1,200 to 4,500 +/-.

Studio Director has been an incredible program. It is easy to use and has helped us be organized. I am continually learning about features that the program includes that have saved me hours of work. I am impressed by the customer service and how quickly they respond to my questions. I also love that your customer service takes feedback and requests from me and other studios and is continually improving to better serve our needs.

The Studio Director helps us track class attendance, keep account balances up to date, and the customizable reports are extremely helpful in tracking financial trends.

I appreciate the ability to easily pull student and family account data reports, as well as keep our dance classes and seasons well organized and archived.

Our experience with The Studio Director has been fantastic! We love this program because it has saved us valuable time and money. We used to handle our enrollment with physical files were things would get easily lost or miss-filed, now we have a way of keeping accurate records of everything. Searching and tracking our enrollment numbers has never been easier and the enrollment in automatic payments has kept us accountable as well as our customers. Their customer service is some of the best I, personally, have ever received (Pam is awesome!). They respond quickly to any questions we have and their staff is very helpful, knowledgeable and kind.

I started my dance business without the The Studio Director and thought I could do everything on my own...I WAS WRONG! In only a few short months of struggling and feeling overwhelmed I purchased The Studio Director and everything fell into place. I immediately shared this program with our sister studio and even though they have been in business over 25 years they started using it and love it too.

After testing a few softwares we decided on SD since it was the easiest to use and understand. They have incredible customer service. Probably one of the best customer service departments I've ever dealt with. They are always updating the software with new options and features. I would and do continue to highly recommend Studio Director.

We love it! And your support is always amazing! This program definetely makes our studio run well and efficiently! We definetely try to use as many features as we can and as my second year using the program I am getting more comfortable using it and hope to put forth using some more features in the future

As a new dance studio this program has really helped me put a lot of important information together in one spot. I have been able to focus on running the business and getting more clientel because I don't have to wait for people to call so I can register them they register themselves on line and can control what their child is doing. This has been extremely helpful in that everyone is in the correct class in the computer and everyone is able to access any information they may need. The program is fairly easy to set up, even with my computer illiteracy I could manage on my own.

I could not run my business without Studio Director! It is hands down the best software, so user friendly, and the customer support that comes with it is priceless. Worth every penny!

We have loved working with studio director. While our technical prowess can limit us at times, the customer support staff always eases our difficulties efficiently.

The Studio Director has been an invaluable tool for us in managing our studio and communicating with our students and families. The interface is easy to use to set up classes, payments, student, family information, and so much more. As our studio grows, we've appreciated the report tools to manage the volume of class and student information in our database. We really like the email tool, with enhanced graphic and layout options, which allows us to create professional email communications to our students and families. The technical support we've had from the Studio Director staff has been phenomenal, and they've been able to resolve any questions or inquiries for us within hours, not days. There is so much flexibility to this tool, and as we expand our business, we are able to take advantage of more features of the software. We definitely made the right decision in choosing Studio Director to manage our studio information.

I was in love with the ease of use of this software immediately! It is very user friendly and I didn't feel like I had to have a degree in computer programming to operate it. I had been with another program that was highly rated for tow months. The customer service couldn't always help me. I would call hoping to speak to an individual but got a recorded message. Instead of them calling me back, they sent an email. This happened time and again.
Started using Studio Director, got into a jam, called and they actually returned my call! They helped me in layman's terms and I was able to continue working in the software. It took me over two weeks to set up the previous software, but only a week with Studio Director. Mind you, we have a small studio. Anyway, I am very pleased.

I have tried 4 software program and this by far has been the nest experience. Customer service is excellent and the software is very easy to use.

The Studio Director has been a very convenient way to submit dance class payments.

The software is excellent for class organization and is good for email communication to members and prospects. It is easy to read and operate as a layman.

Con-Billing Issues: not being able to separate out registration fees based on seasons, sibling discounts not applying between seasons. Unable to run auto pay and specifically separate to unpaid charges.

Customer Service Issue: Phone calls are not answered, a message is left then a call is returned within one hour. It is inconvenient based on time zone and class operating times. Customer service is great when connected on the line with a representative.

I frequently have questions on the best way perform various functions in the database. Customer Service is consistently knowledgeable and timely in their responses. I sincerely appreciate the lengths they go to in making sure the customer understands how to get the most out of the system. While the system is relatively user-friendly once you know the basics, having Customer Service there to help for the specialty functions is really helpful - especially Steve, Sharon and Pam.

We love that we email or call support and within 1-2 hours have a response from a customer service representative. They are helpful in setting up new rates on a yearly basis and offer excellent customer service complete with clear details of how to fix our concerns. They also have been receptive in taking into account our requests for updates and changes to the functionality of the system.