Lexbe eDiscovery Platform Reviews

Patrick, thank you for feedback and the review. As you stated, upload and download speeds can depend on file size and type, and I'm glad we have been able to move the process along for you in the past. We encourage clients to reach out to our Professional Services staff when a rush job is needed as they can monitor progress from the beginning and intervene as needed.

Earl, thank you for the review and feedback. We take client feedback very serious and are constantly implementing changes to improve the Lexbe eDiscovery Platform. The time it takes for a production to run can vary depending on file size and type. Our target is for all producitons to run with one business day and the vast majority run in that time frame. When possible, we encourage planning to run a production a few days before the deadline to allow time in the event unforseen issues arise. With that said, we also understand time is of the essance and encourage clients to reach out to our Professional Services staff when a rush job arises so that they can monitor progress from the beginning and intervene as needed. Production placeholders do occur at times when a file cannot be auto-converted, but the original version of the document is provided in the Originals folder as supplement and that will typically fulfill discovery needs. Please let us know if you run into this again.

Thank you!

Lauren, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases.

Mathew, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases.

Kristine, thank you for the review. We have made some updates to our custom tag management page and all custom tags can be moved and edited after creation. We have also made an update that allows for creating custom tag and sections 'on the fly' from the Browse and Search pages. We hope you find these updates helpful!

Thank you for the review and suggested feature request! We take client feedback extremely serious as our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible. We will contact you once the feature request has been designed, tested and released.

Carmen, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases. We made an update later in 2018 that now allows for redacting oversized images, so the issue you raised should not be a concern. Please let us know if you run into anything else and we'll address it.

Marissa, thank you for the review! Lexbe offers a wide variety of plans to meet the diverse needs of our clients. Month to month plans are available as are contracted plans which are heavily discounted. We also offer a prepaid discount and have Subscription plans that include free Professional Services hours for standard uploads. Please feel free to contact Lexbe Sales to learn more about the plans we offer and find one that best suits your needs.

Connor, thanks for the review. We highly encourage that you report false positive search hits to our Professional Services (PS) department. Providing an example document and search term where this happened allows them to attempt to replicate the behavior and report it directly to the software department for investigation. Alternatively, the Lexbe eDiscovery Platform does have multiple search options so the PS staff will also be able to advise if the correct option was selected. Uploading productions with corresponding loadfiles is an indepth process. It can techinically be done DIY and with intermediate excel skills, but our Professional Services staff is very experienced in this process and can upload the productions fast and accurate, not to mention for free if you are on a Subscription Plan. It is our understanding that most platforms require vendor intervention for these production uploads.

Jessica, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our PS staff files a feature request internally with our software department who then prioritizes the updates for future releases.

Rebecca, thank you for the review. We are glad we have been able to assist in identifying these un-converted forms. These types of layered PDFs can be reviewed from the Original tab. By default, the Lexbe eDiscovery platform provides corresponding original files as supplement in all standard productions, so these types of files can be produced as well. In the event that the PDFs are desired to display in the PDF tab, they can be converted offline and merged into the PDF tab with the Original tab still maintaining the fillable version.

Catherine, thank you for the review. After a search is run, the total document hit count appears in the top banner. The fields displayed on the Search page can be adjusted and Page Count is an available field. The Lexbe eDiscovery Platform (LEP) has a built in Hot Doc tag that works independently of Notes. Notes can be added to an individual document when it is displayed in the Doc Viewer and is also an available filter so one can isolate all documents with Notes on them. Our Professional Services staff is always on call, so we recommend reaching out with any questions as they are very knowledgable and are extremely helpful in explaining the functionality of LEP.

Scott, thank you for the review. The DIY upload via drag and drop is dependent on size and user's network settings. We don't have a limitation on the size of documents that can be uploaded. The Browse screen will display all documents in the case and there are several ways to organize and group documents besides upload batch--Custodians, Doc Source, Custom tags, etc., all of which can be filtered for on the Browse screen. In the event that you have a bulk data set that requires to be uploaded as one batch, please feel free to reach out to our Professional Services staff as they can perform the upload on their end. If you have a Subscription plan, standard uploads are free and handled by Lexbe Professional Services. You can send us your drive, FTP, etc.