Great Price. Not intuitive, but gets the job done
Patriot seems like a payroll company which later added accounting. The payroll module is so easy to use and they appear to have thought of everything. The accounting module is much more quirky and seems a bit haphazzard. But their people are friendly and accomodating, so hopefully, they will up their game on the accounting side. From a price standpoint, you can't beat them for an on-line program that can be shared among users (staff, bookkeeper, attorneys, etc).
We switched from QuickBooks and that process was fairly easy, along with great support from Patriot. That's the best part of the software - the people at Patriot. They are prompt, attentive, and seem genuinely interested in improving their product. A close second is the Payroll product. It is ridiculously easy to use and far less expensive the most other on-line payroll services.
It is not intuitive. For example, if you just want to look at your general checkbook ledger, you cannot just click on an icon. You have to go to reports and then find the one that says "account balances." There are a number of things that make sense after you do them (voiding or deleting a check is a multistep process), but it's frustrating trying to find them. One of the biggest head scratchers is that printing a three-part check only prints on two parts of the check. That seems like a pretty basic item to fix, but it's still only two-parts.
Ive never had any problems and staff is always helpful
Its very user friendly and helps with paying employee tax. We dony have employees at the moment but they still submit the paperwork and I dont have to think about it.
I really with they would calculate quartlerly taxes and submit them. Quickbooks even though I am not a fan of them they had that option and it was so easy. I would pay more just for this feature.
Patriot accounting and payroll software
Overall Patriot has been responsive, easy to use and has saved me time with taxes. I don't think they have as many features developed yet as QuickBooks and that may cause me to switch but I'm happy for now
Patriot is extremely user friendly for someone who is new to accounting and small business. I've been mostly able to figure it all out by myself, and when I do need help their customer support team is awesome. I love their feature to pay taxes for is and it is well worth the price so I dont have to worry about it.
One thing that I dislike about this software specifically for a painting business is that if I have an employee working interior and exterior hours within the same pay period , there's no way (that I'm aware of) to use a multitude of L&I codes for different hours when I run payroll.
Great product, great service & great value!
Perfect for Tracking 1099 Subcontractor Payments
Fantastic. Their customer support - whether on the phone or through the chat feature - is top notch. Very responsive, friendly and knowledgeable people.
Patriot Accounting is the best tool I've used for tracking 1099 subcontractor payments throughout the year and producing the necessary end of year forms for tax filings.
I only use the quick pay features and reporting in the accounting software
Patriot Accounting Software
I like easy access , i have had no real issues and easily used reports to fill out taxes
mostly use it for Billing and payroll, I love the feature that I can now pay subs through the Payroll tool
adding new accounts is not logical and I have had trouble adding balance sheet account groups
Very happy with Patriot Software
Quality of Patriot Software usage
I did my own payroll and tax submission the first year we were in business. I had no idea what I was doing! I signed on with patriot and life became so much easier! No more forgetting taxes or form submissions, etc.
No cons, not used for payroll and it’s great!
Leaves something to be desired
The staff was very persistent in reaching me. However when I did finally have time to answer their call. The person on the line snickered at the difficulties that I had expressed and ultimately they were not able to really help me. I sent a support request awhile back that I have not heard back from. I do not feel like my issues have been taken seriously. This has turned me off from me using the software. I have realized what issues I need to fix but the clunkyness has also made working with the software feel like more of a chore than an asset. I need things to just work so that I can focus on my business.
I like it’s intention. It has all the right things going for it. Dedicated staff, walkthrough for set up, all of the right features that you would need.
It is clunky. I have very difficult time fixing my mistakes in set up. I would have a much better time if I could go back and batch edit. This difficulty has made me unable to use. I wish I could more easily import and export information. Excel files are limited. It would be nice if there was an api so that I could actually integrate.
Response from Patriot Software
Hi Jacob, Your experience is not typical for our users and is concerning to us. We are reaching out to you now to try to help you with your setup and are here for you until your questions are answered!
Great value, Excellent Convenience
I love that Patriot Software calculates and reports all my payroll tax information. As a small business owner, I don't have time for all the busywork that used to come with payroll and taxes. I had tried QB for payroll and never could make it work.
My business is small, so Patriot Software covers all my needs.
Any time I asked a question, it was taken care of quickly and efficiently. I did not have to stress or worry about the outcome.
I like the ease of use, Having only 1 employee at the time, it is a breeze. It would take about 5 minutes to do payroll.
I have not had any areas that did not exceed my expectations. I think I do not come close to utilizing all that it has to offer.
Extremely small business friendly.
My Review of Patriot Accounting
Overall my experience has been acceptable. Some features are very easy to work with while others seem to be more difficult, like keeping a running balance for the checking account where it is easy to see.
I really like the ease of the accounts reconciliation feature and the invoicing feature as well. Invoicing helps me to be sure I know whom I have collected from and what I am still owed.
I do not like that when using the withdrawal/deposit feature that there is no way to tell what my bank balance is without going to reports. Very inconvenient.
Single employee company
Overall, it has been positive.
The software is relatively easy to use but the best part is if you are confused, you can get customer service to help you out and they usually walk you right through the process.
I wish there was a feature that reminded you that you have to input your payroll. I pay myself quarterly and sometimes I forget to input the payroll. I would appreciate an email telling me that based upon my quarterly payroll I should input my stuff before it is too late.
Great Value for the Money
I have been very happy with Patriot Accounting. The payroll system is super easy to use. The entering of expenses can be a little clunky, but it is doable. I would recommend Patriot to any small business owner that wants to streamline their accounting with an affordable and easy alternative.
The payroll system is super easy to use.
Entering expenses can be a little clunky.
Happy user but could use improvements
I am staying with this software because its easy to use, I wish it was a little better but way easier than intuit quick books so I am staying with patriot.
I love how easy it is to set up the software. Payroll functions are general and easy to use as well.
I don't like how I can not fully customize reports, it only goes back 3 months for some payroll and vendor functions. Also the invoice feature is not good, the invoices look bad and are not very customizable.
Exceptional Customer Service
I absolutely love Patriot Software. The customer service is outstanding and they are a company that truly understands the needs of small business owners like myself.
Ease of Use
Response from Patriot Software
Thank you for the fantastic review Mya! We pride ourselves on understanding that small business owners want to save time and money.
Great customer service.
Payroll mostly. Staying consistent with IRS and State requirements.
Used mostly for payroll. Straightforward to use. Received good assistance whenever needed, which was the case when in the learning mode.
Some integration of the features would be helpful. An example would be to offer printing of specific payroll reports after approving a payroll period.
Also, when the software implement a feature not requested by the user, an explanation for doing so would be helpful. An example is software started to retain federal tax from the employee salary starting in the ninth month of the year (October) when this had not been requested by the user.
I can run my business rather than worry about payroll
Great value for accounting software
Overall, pretty good. It works as needed and customer service is quick and easy to deal with when a problem arises.
It does what you need it to and helps you keep your books in order. Also, customer service is has been great. Quick and easy to deal with when a problem arises.
It's a little slow and clunky. Not the smoothest or the most intuitive experience.