AdvancedMD Billing Services Reviews

AdvancedMD Billing Services
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84 Reviews
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
It is a time consuming software as far as billing
Reviewed on 2018/05/23
Pros
Being able to process payments in various Windows and the ease to search for an account in almist every tab
Cons
The reporting is not very user friendly and is not very easy to create a report to get what you want
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
The best product for our medical billing services.
Reviewed on 2022/09/12
Cannot answer until we have used it for several months.
Cannot answer until we have used it for several months.
Pros
Advanced MD does everything All the other software for medical office billing software does. Most billing software does the same thing, the difference is how they do it. For our business and the way we interface with our customers this software was a good fit
The cost was designed in such a way that corresponded to our needs. I read all the reviews that I could find. Many good ones. The bad reviews were based mostly on issues not related to the actual function of the software.
Each person has to select software based on their business operations. I personally looked in depth at several billing software programs and could have used any of them. This one just got our operations best.
Cons
I don't actually use the software so this question is not possible for me to properly evaluate.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Looking to change vendors
Reviewed on 2017/11/27
Pros
Ins verification feature is quick and easy. On line chat feature is helpful, and all vendors have that feature.
Cons
Cost. Add on costs for every thing. No billing support help. They charge for that. The initial set up for master carriers had errors and they wanted to charge me to fix that. AMD wants to DOUBLE our monthly cost for adding 1 single provider that will add only 10% more revenue for us. Thus, we can not afford to add more staff PRN! Implementation was long & painful and not thorough.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall a great medical in house billing software and insurance check
Reviewed on 2018/06/25
Cloud based in house billing, insurance eligibility checks on each patient that comes in and it can...
Cloud based in house billing, insurance eligibility checks on each patient that comes in and it can be set up to be run before patient ever walks through the door, easy back end work on denied claims, and reasonably priced availability to send out patient bills
Pros
Easy for new medical billers to learn, easy for established medical billers to learn, quality one on ones to learn, instruction videos are very helpful, customer/tech support does their job very well, only had system go down once in 2 years and it was very brief and emails were sent to inform of outage, can add features that fit your practice
Cons
sometimes on hold to get through to tech/customer service for an extended period (once you are through they answer all your questions and give you undivided attention, some desired features that should be included cost extra, changing some services that were once included to pay for each time.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I am completely a new-beeeee!! It has been a short learning curve type of system -
Reviewed on 2017/07/17
Pros
Most of it makes sense in a synopsis = I have not been a computer user overall and to actually begin with this system on a daily basis was a definite concern to me ,sleepless nights, that kind of thing. However, there was nothing to be concerned with. Its too easy!
Cons
Little to least like because it is well thought out. The questions can easily be answered by the tech support or our billing service. They interface with us and I can go directly to them if I get confused on any new topics. I have had difficulty with tech support realizing I am a contact person for our office, they seem to not have that on file although I have had our billing service address listing me numerous times and if any complaint - the tech support level one tries hard to address questions but it did take me far too many times w/level one techs to finally send me to have a repeated issue resolved by a higher tech dept. in your system.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product with One stop Solution ( EMR/PM/Reports/Interfaces/Integration/Open Edge)
Reviewed on 2020/05/18
I am using this system for 18 years now. All our clients using AdvancedMD and they simply love it....
I am using this system for 18 years now. All our clients using AdvancedMD and they simply love it. One word to make the client happy - Choose "AdvancedMD" .
Pros
One stop solution helped us tremendously to improve our work flow. Reporting is phenomenal - You can do whatever you wanted to to build your customized reports. Easy to learn and easy to implement.
Cons
Add on modules shouldn't cost separate. You should have one module which should have A-Z features.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
AMD for Billing
Reviewed on 2021/07/14
Generally good, but there are frustrating features.
Generally good, but there are frustrating features.
Pros
The reports are great and the option to export is life-saving. Running patient payments is a breeze.
Cons
There are too many different screens to go to for information and the notes aren't separated by DOS.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Decent system for a small practice
Reviewed on 2018/02/06
Pros
The system is pretty straight forward and easy to use. The basic billing features (submitting claims, posting payments) are easy to do. The collections module is helpful and the authorization tracking is pretty nice.
Cons
We find that they do not have upgrades very often and do not take customer comments and suggestions into consideration very often. For being a web based system it is not the easiest to set up due to Active X controls and certain browser setting requirements. Reporting is lacking, even in basic data, unless you purchase their pricey reporting module.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very pleasant with few problems. No major complaints.
Reviewed on 2018/05/14
No major commitments, easy usage and all inclusive support.
No major commitments, easy usage and all inclusive support.
Pros
I like how user-friendly the system is. Our clients are able to use the software with greatest of ease. I do enjoy the updates that are made frequently to add features that clients, such as myself, have suggested to AdvancedMD.
Cons
AdvancedMD has a decent reporting module, but can have an even more robust mechanism for additional fees. This is frustrating since the fee is a monthly fee per billable provider. So, for reporting that may not be day-to-day, the cost over shadows the benefits by a long shot.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very Happy
Reviewed on 2020/05/12
We have used Adv Md for over 9 years and have been happy with the system and the support they have...
We have used Adv Md for over 9 years and have been happy with the system and the support they have given us in those years.
Love that we have a person [SENSITIVE CONTENT HIDDEN] that we can call or email with questions and not just be a number on hold if we need support.
Pros
The integration of the system with there EHR and other programs we use.
Cons
Wish they had 1 price for the whole system.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The only billing software that we use
Reviewed on 2020/05/19
I am happy with AMD, I have no reason to change.
I am happy with AMD, I have no reason to change.
Pros
AMD is very easy to use, customer service is top notch. I always try to move new clients over to Advanced MD.
Cons
At times, getting EDI agreements approved can be a little cumbersome, in dealing with this dept.
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 2020/05/26
Pros
Claim Center, allows us to review charges before they are sent to Insurance company as well as scrub the claims to make sure they are clean.
Excellent customer service.
Cons
We need the ability to do automated write offs in system.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product. Very user friendly.
Reviewed on 2018/05/15
Better productivity
Better productivity
Pros
The Claims Center is an awesome feature. Scrubbing for various errors before claims are sent out. Also, easily determining if a claims batch failed during transmission.
Cons
I have no dislikes with this software. Perhaps there are some things which could be simplified; however no product is 100% perfect and AdvancedMD is constantly doing updates with improvements.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great billing software!
Reviewed on 2016/10/28
This is my first billing software to utilize, and I caught on to using it very quickly. The ease of...
This is my first billing software to utilize, and I caught on to using it very quickly. The ease of entering payments, running statements monthly, posting ERA payments from insurance is great. I always get a quick, helpful response when Chatting with representative. It is positive experience using AdvancedMD. Thank you.
Pros
Ease of using, customer support, payment posting, statement setup
Cons
The capability of using our Practice Fusion EHR to post claims is great, but the patient demographics still do not automatically fill into AdvancedMD. We have to input it twice.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review
Reviewed on 2019/10/01
staying compliant with state and federal regulations
staying compliant with state and federal regulations
Pros
The tutorial software is educational and helpful.
Cons
No specific features for Podiatry Practice -
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Software is great no matter if you are scheduling or billing or pulling reports.
Reviewed on 2018/05/11
Pros
You either have a great scheduling tool, or a great billing tool. Advanced MD has easy scheduling, and great billing tools. The reporting tool is great too.
Cons
I would like the ability to block or unblock, or schedule over a block to be managed so not just anyone can override.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Implementing Practice Management
Reviewed on 2016/11/06
Keith was my Implementation Consultant. Couldn't have asked for a better trainer. Our previous...
Keith was my Implementation Consultant. Couldn't have asked for a better trainer. Our previous practice management system unexpectedly went out of business. Changing practice management systems will never be an easy process but with AdvancedMD's features, support and user blogs, our transition was not near as difficult as expected. Thank you AdvancedMD.
Pros
Ease of use
Cons
More sessions with the implementation consultant.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Adequate
Reviewed on 2018/01/17
integrated with Electronic Medical Record
integrated with Electronic Medical Record
Pros
my biller likes the program and some of its features , as a provider, we have not had any problems with billing relay to our EMR program
Cons
integrating w/ my EMR ; it took us some time to synch the 2 programs . Reports were difficult at first until customer service walked our biller through the procedure .
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ease of Billing
Reviewed on 2016/11/29
Advanced MD is a good software for medical professionals. It takes initial time to get used but...
Advanced MD is a good software for medical professionals. It takes initial time to get used but after that all the functionality are on point.
Pros
payment section & Eligibility
Cons
reports
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent product!
Reviewed on 2016/10/28
I have used AMD for five years and find it very easy to use and customer service is excellent! And,...
I have used AMD for five years and find it very easy to use and customer service is excellent! And, training is superb!!
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Worked with AdvancedMD at my last job and it was probably one of the worst programs I've...
Reviewed on 2018/02/06
Pros
Pro's was it was easy to understand but way to simple a cheap for anything that my providers were actually looking for.
Cons
No customization on the reports. I worked with Mercury Medical and got the best over and went to the worst with this program. Everything was sorry we can't do that or that's not available. Especially with anesthesia billing.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
AMD
Reviewed on 2018/12/04
Pros
I liked that you could evenly distribute money over multiple dates of service
Cons
toooooo many clicks...too much keyboard to mouse movements...
- Industry: Mental Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Decent Cloud Option
Reviewed on 2017/02/09
Overall, AdvancedMD provides everything you need in an integrated software package. The data...
Overall, AdvancedMD provides everything you need in an integrated software package. The data analytic tools are great and highly recommended given the changing climate of medical practice. However, the software is tedious if you already have a large patient database and are looking to transfer them, but for those starting out, it is not too bad. There are not too many customizable features for specialties, but I'm sure those features will be developed in the future.
Pros
Integrated services
Analytic features
Cons
Startup time and lack of customizable functions.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good product!
Reviewed on 2016/10/11
Our practice management group used AdvancedMD for billing and we were also going to use it as EHR,...
Our practice management group used AdvancedMD for billing and we were also going to use it as EHR, but we ended up going a different route. There was not an issue with AdvancedMD, but the PM company didn't update the templates for the EHR and we ended up going in a different direction. It was a good product, easy to use and I wish we would have had a chance to use it for more than just PM/billing. Several colleagues have in their offices and like it.
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Review Source
Overall rating
- Ease of Use
- Customer Support
The Smart Way to Bill your Claims
Reviewed on 2016/10/31
AdvancedMD has been a pleasure to work with, from the user friendly system to the great staff...
AdvancedMD has been a pleasure to work with, from the user friendly system to the great staff helping. It is a quick way to bill daily, and get your return cash/checks back in a timely manner. Our office works five days a week, and at anytime we need help the staff is ready and go above and beyond to make sure we get our answer needed to quickly get our claims out. Hats off the AdvancedMD for making our lives easier at work.