TM3 Reviews

It's an innovate, beautiful and easy tool for solve patient details.

It's could be a little bit cheap, but It's okey the price.

Straight forward logical system. And great access from mobile devices which is invaluable

Linking insurance processes to the account with health code

Being able to see all staff diaries on one page. Set reminders and snapshots of clinical practise. Keeps all data safe. Facilitated clinical record keeping. Accessible online.

Class manager still needs some improvements. It would be good to be able to attach a room to a booking to avoid room clashes.

Easy to use
Able to use on any computer and ipad

The TM3 version is quite different to TM2.

Manages invoices well
Diary management of multiple practitioners and locations

No online payment
No class management module
No PROM’s or useful reports

TM3 is versatile. The diary is available on phone and reception service links in for 24/7 booking . Notes can be customized .
Multiple users can be included.

Ability to change mistakes when linking appointments to a case .opening multiple notes for the one client .

I think the overall look is very customer friendly both for practitioners and their clients.

It’s quite hard to set up initially especially the note taking section

Great diary, Bilings, easy clinical notes, reports

No open API.
No clinical case notes suitable for smart phone.
No data analytics
No AI

The range of features and customisable options

The glitches that come with most updates

The online diary with booking and automatic reminders and confirmations save me a lot of admin time. Frees my time up to spend with patients rather than answering phones etc.

The ability to edit a large amounts of the templates for case histories and treatments.

I miss a lot of the 1 touch features of TM2. It really does save a lot of time.
I also wish that the highlighter button floated up and down with the notes. In a long first patient appointment there can be a lot of scrolling up and down to select and deselect the highlighter tool.

The software makes clinic management easy,
Invoicing is simple clinic notes are user friendly and the patient reminders have almost eradicated dnas

The web version doesn’t do everything the desktop does

User interface easy to understand and logical. There's not really anything we have found it can't do. It has made our admin so much easier. We wouldn't be without it.

Occasionally updates cause small teething problems in some areas.

The accessibility and ease of use is fantastic whether in clinic or home visits

Not being able to scan documents directly into records (like you could in TM2)

Cloud based - work from anywhere.
Account managers very friendly and staff always happy to help.

all the bugs that keep cropping up. Feels like I'm spending more time in a week waiting for support to answer buggy issues than working on my business - I'm promised this will get less.

it is cloud based so can get it from anywear on anything. loads of functions, online booking is perfect. is a must have!

nothing, it does everything i need it to.
if you dont have internet it wont work but not an issue.

The online booking feature and modern layout

All the features are hard to learn and took a while to master

The software is available from my phone as well as PC

There’s too many things on it available to learn . Can’t get my head around them all so I pick and choose

The software can be used on desktop and on tablets etc
The level of functionality
Support and training
The look of the software is way ahead of other programs

The lack of clinical notes on the web side of the software - although I've been informed this is changing in early 2017.

Accessibility , I can access from anywhere meaning my work is not restricted within the clinic walls

Not having clinical notes on the Web but I have been assured that they are on the way and if the current TM3 is anything to go by, the notes will just make things even better

TM3 allows me to free up a considerable amount of time by taking care of the day to day running of my practice so much faster than we used to do things . An example would be in booking a follow up appointment and at the same time creating an invoice or receipt letting me both see trends in patient numbers and practice income .

Genuinely there is not much not to like . I would like the log in process on my mobile to be quicker when taking a call away from my practice and trying to access the diary .

Clients notes stored safely online - shouldn't get lost.
All clinicians can read all other clinicians notes. No hand written scrawl to decipher.
All clinician diaries visible to all.
Everything stored in one place.
Available on all computers.

Currently no GDPR certification although they indicate they are compliant.
No diary app for phones.
Doesn't have the option to put clients first name first in the appointments field.
Scanned documents can only be viewed by downloading onto device.
Full calendar does not stay pinned even after pinning in place!
Appointment notes currently collapsed and only showing current report rather than showing all treatment reports when you go to a case.
Client tracking reports - shows every appointment for each client rather than just the one that has' no future appointment'.
Date of birth jumping back to blank or to 30/12/1899 when trying to update!

It is reliable and I can use iron my
Phone. Emails remind patents of their appointments and the best thing we did was book on line our patients love it.

Sometimes I find writing my note on line a little slow
And not always easy to work

How easy it is to amend notes templates and great customer service

It’s is expensive compared to other software out there. With the increase of prices to add practitioners and locations it does not give encouragement to expand and try out new locations. We do ovcasional pop up clinics in other locations and have chosen not to use TM3 booking system for these pop ups due to cost

It is easy to access from any device and the diary is very clear.

The financial side takes a bit of getting used to. Can make mistakes.

Clinikal notes are easy to use. Receipts emailing also good

Sold its like tm2 its a new package I could of got off another business dies not feel like tm2. Screen face has 24 hr clock. Reports are different. Help line has long q. Booking online says prices start at a certain price which makes people paying full price feel like there being overcharged.