RevolutionEHR Reviews

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187 Reviews
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Able to Work at the Office or Home
Reviewed on 2019/06/07
I love Revolution compared to other software programs I've used in the past.
I love Revolution compared to other software programs I've used in the past.
Pros
It is cloud based. I like being able to access it from my home as well as the office. I like the fact that there is extremely little down time. Previous software programs I've used would go down on a fairly regular basis, leaving the office with zero access to patient information and charts. I love the chat feature that is available immediately when I've needed assistance from customer support. There is no calling, leaving a message, and waiting on a return call when needing assistance with something.
Cons
It has been difficult for me to learn how to build specific reports. I always have to ask for assistance when creating new reports.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New Sublease EHR
Reviewed on 2021/12/04
From start to finish, it was amazing. I immediately got connected with a sales rep who was very...
From start to finish, it was amazing. I immediately got connected with a sales rep who was very upfront about costs and value added to my new office. Thereafter I worked with [SENSITIVE CONTENT] to implement the software and she was AMAZING! Since my initial virtual calls with her, I have reached out a few more times to her needing help with the EHR and she returned my calls/emails every time. I have 2 other offices and will hopefully grow to more offices and will use Rev exclusively because of the customer service and support I have received thus far. Thank you!
Pros
I loved all the preset features of the software. There was very little for me to add in and that saved a ton of time while starting a new office.
Cons
Some of the new HTML formatting in the software is a nuisance but overall very happy with Rev.
Alternatives Considered
Compulink Healthcare Solutions, Eyefinity EHR and Crystal Practice ManagementReasons for Switching to RevolutionEHR
The interface and ease of use of Rev far surpassed the other companies.- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Very disappointed with revolutionEHR's customer service and integration with revbilling.
Reviewed on 2024/06/11
Pros
I really didn't have much issue with RevolutionEHR but once they partenered with chirotouch their quality of service declined.
Cons
Customer service and client management when trying to integrate revbilling and revclear. RevBilling was the worst choice I have made in running a business and fraudulent service.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
RevolutionEHR is versatile and easy to use!
Reviewed on 2024/12/02
RevolutionEHR is versatile, easy to use, and offers a wide variety of options for clinics.
RevolutionEHR is versatile, easy to use, and offers a wide variety of options for clinics.
Pros
I like how versatile RevolutionEHR is. We can do so much within the single platform.
Cons
There are occasional glitches that obstruct my view of certain parts of the screen, but this isn't frequent.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So easy so efficient
Reviewed on 2021/03/10
Its been fabulous learning a new system is always intimidating but my rev team [SENSITIVE CONTENT...
Its been fabulous learning a new system is always intimidating but my rev team [SENSITIVE CONTENT HIDDEN] really made it pleasant and I don't think I could function without Revolution EHR in my practice!
Pros
Very easy to learn integrates with all my other equipment and everything is on auto-pilot
Cons
My practice locations are in 2 different states and that was difficult to integrate but of course [SENSITIVE CONTENT HIDDEN] were able to help find a solution very quickly!
Alternatives Considered
Eyefinity OfficeMateReasons for Switching to RevolutionEHR
highly recommended by colleagues also most commonly used.- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Stay away from RevolutionEHR
Reviewed on 2024/03/27
TERRIBLE, LACK OF COMMUNICATION AND NOT VERY INFORMATIVE. Charged my account before setting up the...
TERRIBLE, LACK OF COMMUNICATION AND NOT VERY INFORMATIVE. Charged my account before setting up the system and using it.
Pros
There is nothing to like about this company from customer service, bilking and tech supports.
Cons
Charged my account before setting up and using the system.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RevolutionEHR just makes sense, which allows me to give more of my focus to patient care
Reviewed on 2021/07/30
After using many other optometry specific EHR programs, logging into RevolutionEHR feels like...
After using many other optometry specific EHR programs, logging into RevolutionEHR feels like crawling in your own bed after a week out of town. Rev is laid out the way my mind works, allowing me to spend less time and effort thinking about charting, and give more attention to clinical decision making and interacting with patients.
Pros
It just makes sense. You'd think that'd be a given with any modern EHR, but it truly isn't. The exam flow, check boxes, drop down menus, and free-type boxes are available where they should be and aren't placed unnecessarily where they shouldn't. After using other
Cons
Sure, if I were the software designer making Rev, I'd tweak a thing or two. But I honestly don't have any serious complaints.
Alternatives Considered
Crystal Practice ManagementReasons for Choosing RevolutionEHR
Other programs require too many clicks and redundant typing, all while summarizing and showing less relevant information I need to see on the fly.Reasons for Switching to RevolutionEHR
RevolutionEHR's downtime is considerably less than Crystal's- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
RevolutionEHR
Reviewed on 2020/08/11
One of the best things I’ve encountered so far was the helpfulness of staff from the device...
One of the best things I’ve encountered so far was the helpfulness of staff from the device transfer team (specifically Paul). He has gone above and beyond my expectations and has been extremely easy to work with.
Pros
I really like how you can customize everything to make flow more efficient.
Cons
Calendar system. I wish you were able to look at more than one day at a time. A full week overlook would be very beneficial
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
In the cloud
Reviewed on 2024/06/05
It helps manage your office, keep an eye on everything
It helps manage your office, keep an eye on everything
Pros
I can look at my offices from any place, even on vacation
Cons
its perfect there is not a negative about revolution ehr

- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good Offering in the EHR Field
Reviewed on 2019/04/23
Revolution gets the job done and is a fine choice for an EHR
Revolution gets the job done and is a fine choice for an EHR
Pros
Has plenty of options and works well in the cloud
Cons
Learning curve is pretty steep; price is high for multiple providers
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to Use
Reviewed on 2024/07/31
Use it every day for work. Enjoy using it.
Use it every day for work. Enjoy using it.
Pros
Very user friendly. Easy to find what I am looking for.
Cons
I wish there was a way to automatically add partial payments.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use but a bit cumbersome
Reviewed on 2023/11/14
Pros
Easy to use but each encounter requires several clicks and navigating between all the screens is a bit cumbersome.
Cons
Too many clicks and too many screens. Often has outages.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A daunting task transformed into an enjoyable journey!
Reviewed on 2021/07/09
As a new practice owner, my training with RevolutionEHR was an excellent "overview" of the...
As a new practice owner, my training with RevolutionEHR was an excellent "overview" of the components of managing a dispensing optometry clinic. Not only do I feel confidant to open with this software, I have gained insight into aspects of patient care and organization that can only benefit my early stages of opening.
My implemenation specialist, [SENSITIVE CONTENT], and her colleagues (particularly [SENSITIVE CONTENT]) have had more of an impact on the success of my opening than they will ever know.
Pros
I'm at the end of my Implementation/Onboarding sessions with RevEHR and am incredibly impressed with the attention and guidance that I've been given. I was so relieved to find a (Canadian compliant) cloud based system that would serve both the clinical and optical sides of my clinic. An added bonus was the encouragement and support I received from [SENSITIVE CONTENT] as I explored and experimented with how to best make use of this "complete package". Of particular benefit to me were the "live" Friday Take-out sessions where I was able to watch [SENSITIVE CONTENT] demonstrate (by sharing their screens) how to accomplish tasks from Scheduling to Billing to Inventory to Business Analysis within the software itself. Deciding on what software to choose for my clinic seemed overwhelming at first. I don't doubt that I made the right choice.
Cons
I completely understand this won't be an issue for most people. In my perfect world, there would be a solely "Canadian" version of the software in which I wouldn't have to "not bother with" or "ignore" the components needed to support American providers.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Take a Second Look at Revolution EHR--Don't be intimidated with new technology!
Reviewed on 2021/05/11
I was very apprehensive transitioning from traditional charting to electronic. I have been...
I was very apprehensive transitioning from traditional charting to electronic. I have been practicing for many years and decided I needed to up grade my practice. I practice with digital phoroptor, digital retinal imaging, and "paper charts". My apprehension in being somewhat computer challenged delayed my earlier conversion to Revolution. I should not have waited so long. I've enjoyed learning the Revolution program.
I feel like the introduction and ease of learning was made possible by the teaching I received from my instructor, [SENSITIVE CONTENT HIDDEN]. She certainly needs recognition for being one of the most patient and knowledgeable instructors I have met. I expressed my anxiety of being computer challenged yet she gave me encouragement instilling my confidence. After spending sessions with [SENSITIVE CONTENT HIDDEN], I feel I can move forward using Revolution and becoming more skillful and successful with the program. I would encourage anyone to move forward embracing change using Revolution EHR.
Pros
I was pleasantly surprised at how efficient and personalized the templates can be modified for my own exam choices. The refraction template was so close to my exam protocol I found it surprising. Even more pleasing was the health evaluation section. I felt like I could record complete and accurate findings using the Revolution templates.
There are other areas I was impressed with such as contact lens ordering, referrals programmed for my frequent referral doctors, and an accounting /insurance section.
Truly there was no one area I liked best. I was impressed at how functional it appears.
I was actually surprised at how impressed I was with Revolution.
Cons
I feel this software can be modified to fit just about anyone's optometric practice.
The only problem I can for see would be user transitioning from traditional record keeping to computerized. We all try to see patients in a timely manner and it takes time to become time efficient with any change from our traditional methods. Practice with Revolution is needed to develop this timely skill.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Software for Inventory Needs
Reviewed on 2018/11/27
I use this daily to track customer eyecare health. Data is simple to access when uploading retinal...
I use this daily to track customer eyecare health. Data is simple to access when uploading retinal images with our Optos machine. If you plan on having the most current technology for eyecare, you need RevolutionEHR.
Pros
This software met my needs to managing my inventory and clients. It's constantly improving and receiving major updates that are extremely helpful. Most importantly, the reporting in the software is easy to use and Excel friendly. This is the best software I found to manage both customers and product while being HIPAA compliant.
Cons
This isn't really a software issue, but customer service could be better. Their software team can take a long time to get back to you if you have any requests or issues with a report that won't pull.
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Service and Expertise
Reviewed on 2021/07/06
It consistently works and I can access it from anywhere and it's very easy to learn and [SENSITIVE...
It consistently works and I can access it from anywhere and it's very easy to learn and [SENSITIVE CONTENT] has been super helpful in helping me navigate and implement this EHR at my offices.
Pros
I can access it from anywhere and it rarely breaks down. Also, [SENSITIVE CONTENT] has been super helpful helping me set it up for my current office as well as my new office.
Cons
The initial set up has a bit of a learning curve but nothing too bad but fortunately [SENSITIVE CONTENT] was able to walk me through it so it all worked out fine.
- Industry: Medical Practice
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Amazing Revolution EHR
Reviewed on 2015/04/30
Pros
Revolution EHR is a great electronic health record management system that allows for total office integration. Revolution EHR leaves nothing behind when it comes to managing patient records, accounting, billing, coding, optical orders, medical orders, insurance, inventory management, reports, etc. Revolution EHR gives the office the ability to do everything for all their patients and it streamlines workflow for better efficiency and productivity. Another great benefit to Revolution EHR is that it is a cloud-based system meaning their is no software needed to take up vital hard drive space and it can be accessed from any computer anywhere that you are. This allows for your doctors to communicate about patients even if they are out of the office and it allows managers to pull reports from home if needed.
Cons
The downside to Revolution EHR is that it has a learning curve like most new programs being implemented into an office. revolution EHR requires some time to get used to and even after a few years of using it you will learn something new. But this is not so much a negative as it is a positive. Revolution EHR provides a "sandbox mode" that allows the office to utilize all the features of Revolution EHR, but without the real-world risks of inputting wrong data. It encourages you to make mistakes and to learn form them. Revolution EHR is also updating their systems constantly to streamline the patient care process and in doing so that is why you learn something new.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Reviewed on 2013/04/30
We are a 4 OD and 1 MD practice with 9 exam lanes. Our last software upgrade with our previous...
We are a 4 OD and 1 MD practice with 9 exam lanes. Our last software upgrade with our previous vendor was the last straw, being way to slow, way too 'click-y', and infested with bugs. One bug gets fixed and another pops up. I don't think the version was ever tested in an exam room. Very frustrating.
We made the decision to change vendors.
In our search, we had the following criteria: must meet meaningful use criteria; must be Optometry/Ophthalmology based and not a modification of another specialty; developers must be eye care specific and have intimate knowledge of eye care practice and exam room flow; software must integrate medical records, billing, scheduling and optical in the same program; intuitive in design and flow; on-demand, on-line training for staff; some of the lesser criteria came down to feel, flow, and visual aesthetics.
Though we found several good programs, RevolutionEHR was an easy decision once we had done all our homework and research.
We are in the training phase of implimentation and have a 'go live' date of June 1st, 2013. The training is on-line and available 24/7 which is a huge plus. Though 'live' training is available, we found the 'self-guided' training program to work well for our clinic, since we are already fluent with EHR basics. The program is very intuitive and flows nicely through the exam or office visit.
Another big plus is the 'sandbox'. Basically, this is the mirror image of your regular practice software that you and your staff can play in and practice without the worry of 'crashing the system'. We've set up our office parameters in the sandbox, and will train our current and future employees there. Since it's exactly the same as the 'live' version, it's an easy transition and staff is not stressed or worried about making a mistake. If they're working on something new, they try it in the sandbox first.
In terms of training resources, Revolution uses "Insights", their web-based site as a one-stop access to all the information you need including pre-recorded webinars, videos, blogs and FaceBook interaction.
We're not live yet, but so far so good. Stay tuned. I rated 4/5 stars because we're just getting started and don't have enough experience to give it 5 stars, but I'm anticipating they will earn the 5th star.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great practice management software for accessing a patients file anywhere
Reviewed on 2018/02/16
Access to our patients wherever we are helps us out alot. We can respond to emails, order contacts,...
Access to our patients wherever we are helps us out alot. We can respond to emails, order contacts, submit claims from wherever we are. This is very helpful when getting an after hours emergent patient who maybe meeting at the office, and we can scan over chart before seeing them.
Pros
I like the ability to not have a separate server and the ability to access it from home if we need to. Patient setup is very simple and it is very easy to link patients who are related. Electronic submission of claims is very straight-forward.
Cons
The reporting side could be improved upon. When running reports for longer time periods make the program crash. This is caused by its use of Flash and according to the software updates they are working on getting rid of the programs use of Flash.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
EHR....Stuck in Flash
Reviewed on 2019/08/12
Issues with time zones, can't customize reminders, can't customize exam modules or tests, very...
Issues with time zones, can't customize reminders, can't customize exam modules or tests, very limited API access, very few software providers integrate with it.
Pros
We were really hopeful that Rev360 would be a good EHR, but we were wrong. It is very capable, but it falls short over and over again. Their support is mediocre, but really their downfall is they are not a software company and don't really care to improve their software and bring it up to the equivalent of 2019 SAAS companies.
Cons
Flash transition...it's taking them 12-18 months to convert it all over from flash to html, and they don't want to hear any feedback from their users as far as feature requests. They tell you that the software bug is not really a "bug" and that they're not going to fix it.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We switched from another EHR company and it has been a win all the way around.
Reviewed on 2017/09/29
The software is efficient to use. It is helpful to be able to log in to a patient's chart from...
The software is efficient to use. It is helpful to be able to log in to a patient's chart from home at times.
Pros
Cloud based is good. Coding is convenient. Customization of workflow in exams is good. It is good to be able to upload tests into the exam area related to this.
Cons
The accounting reports, business reports, should allow customization. The data must be entered into a spreadsheet for bench-marking. It would so helpful if they allowed me to categorize the items in the accounting sales report. Import of scanned documents into referrals and consents can be easily improved. The patient's surgical history should display on the past ocular history page. I wish that when a tech enters data, it showed who did that. Sometimes it runs very slowly. The routing slip should allow customization (for example include last Rx and BVA)
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great EHR system
Reviewed on 2021/10/14
Pros
Ease of use and cloud access make this a easier use system
Cons
No negative to this EHR I have used at other practices and now that I am an owner knew it was right for me
Alternatives Considered
Compulink Healthcare SolutionsReasons for Switching to RevolutionEHR
Previously used the system- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, adaptable and user friendly.
Reviewed on 2021/03/11
We have used Revolution Software for about eight years. They have helped to meet the demands of...
We have used Revolution Software for about eight years. They have helped to meet the demands of our ever changing needs. As of recent, [SENSITIVE CONTENT HIDDEN] has led us through a move of data from multiple offices into one. She has made the process easy and seamless. We have appreciated her and [SENSITIVE CONTENT HIDDEN] from the Data Conversion Specialist team's aid in our smooth transition. Revolution's hard work to meet the needs of their clients in this every changing world does not go unnoticed. They definitely go the extra mile!
Pros
Easy to use and adaptable for different practices and needs.
Cons
We cannot think of anything that I would change. User friendly for sure!!!!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
[SENSITIVE CONTENT HIDDEN] solved my unusual situation
Reviewed on 2020/03/17
I had a situation where a patient passed prior to picking up his glasses. We needed to return the...
I had a situation where a patient passed prior to picking up his glasses. We needed to return the glasses and refund the wife. While I was unable to figure it out on my own, once [SENSITIVE CONTENT HIDDEN] walked me through it, it was totally intuitive and easily done. Her instructions were very easy to follow!
Pros
easy to use; technical support always available via live chat
Cons
Honestly, I can't think of anything short of me being able to completely customize everything...in which case I would be a programmer and I wouldn't be seeing patients!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Satisfied and Recommend for All Eye Care Providers
Reviewed on 2021/03/10
I implemented Rev 3 years ago for my private practice. It has been remarkable. I love that the...
I implemented Rev 3 years ago for my private practice. It has been remarkable. I love that the software is cloud based, as that permits me to be able to do work when I am not in the office. Additionally, its ease of use helps optimize efficiency of patient flow on a daily basis. My support staff also love using the software.
Pros
I love the ease of use of the software itself. It is very user friendly for optometry.
Cons
We have yet to find something about this software that we absolutely do not like.