Basware

3.9 (22)
Write a Review!
Purchase-to-pay & e-invoicing solutions

Overall rating

3.9 /5
(22)
Value for Money
3.5/5
Features
3.8/5
Ease of Use
3.8/5
Customer Support
3.8/5

77%
recommended this app
Sort by

22 Reviews

Verified Reviewer
Overall rating
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great tool for processing invoices

Reviewed on 2020/04/03

Overall experience is very good. This app is a great improvement in processing payable invoices in...

Overall experience is very good. This app is a great improvement in processing payable invoices in company. Process is smoother, easier and faster. Also, Basware works great as an audit evidence.

Pros

Basware is basically a tool which enables to process payable invoices. It allows you to upload them, input accounting string, and transfer to your ERP system. It works very well with Oracle Finance which is a great advantage. Processing invoices is relatively easy, requires 4-eye principle to be met. It allows you to add attachments, notes and perform basically whole communication regarding the invoice in one application without using neither e-mail, nor external communicator. Overall experience with this application is really great.

Cons

Purchase order processing is not the best so if you have a lot of it in your company, you may need to consider some other app. It works slow and is not intuitive.

Ahmet
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Essential & Market Leading P2P Tool

Reviewed on 2023/08/28

Basware is one of the leading purchase-to-pay/invoice processing platforms. The workflow engine...

Basware is one of the leading purchase-to-pay/invoice processing platforms. The workflow engine allows the implementation of kind of an approval process regardless of detail and exceptions. This power however comes with a price, the implementation can be challenging and the implementation learning curve can be sometimes steep. Consolidated reports are very useful and the ERP integration is sold, which is a must-have for any kind of P2P Platform.

Pros

- Intuitive user interface- Solid code base (ie very few bugs/unexpected behaviour compared to the rest of the solutions)- Workflow management is both detailed and clear- Greatly boosts efficiency in invoice processing- Reusable Templates for recurring tasks- Automatic Three-Way Invoice matching with almost no human intervention

Cons

- Lacks guides accessible within the platform for tasks- Export of invoice images would be a nice feature- Price (ie expensive)- User support needs to be better for a sophisticated platform such as Basware- Rare instances of the platform freezing up on users.

Guy
Guy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

Makes getting paid harder

Reviewed on 2023/10/04

Poor

Poor

Pros

Signed up in order to submit and monitor invoices for a client, initially thought it was a good system, but still waiting to get paid after 3 months! Great for credit control of the customer, not the supplier!

Cons

Submitting an invoice is really hard, format rules seem to be impossible to meet, and user guides are contradictory - if you're sending an attachment, make sure it includes the word attachment, then invoices rejected because they do/don't contain the word attachment

Verified Reviewer
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Basware is a very good Invoice Processing tool, but could be better

Reviewed on 2021/10/10

Overall Basware is a very good invoice processing tool, it can make your work more efficient and...

Overall Basware is a very good invoice processing tool, it can make your work more efficient and can bring you many solutions. It is highly user friendly and will help you with most of the tasks. However, I do believe that it can have some improvements.

Pros

I like the fact that I can send invoices for automatic processing, so they can be matched to their PO numbers. The invoice scanning feature is quite useful for that. Also, the data extraction has probably all the items that you will need to run your in-company reports.

Cons

Vendor data changes usually take 24 hours to show in the system. There can not be two sessions open, so you can only process one invoice at a time. The system can be sometimes quite slow.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My daily accounting software that I can recommend

Reviewed on 2020/03/30

Overall I am satisfied with using Basware at work and hopefully I will enjoy working with it for a...

Overall I am satisfied with using Basware at work and hopefully I will enjoy working with it for a long time.

Pros

I am a Basware superuser in my company so I am very familiar with this software (P2P). It is easy to use and most importantly, it is possible to code invoices very fast and effective. My favourite feature is „invoice history” where I can view the entire history of an invoice and any potential errors that have occured.

Cons

What I dislike about this software that sometimes I run into some unexpected errors and have to close and open Basware again.

Response from Basware

Thank you for taking time to review the Basware P2P software.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Basware use for approving invoices

Reviewed on 2019/11/19

For my approval process experience, Basware is efficient and has an extremely easy learning curve....

For my approval process experience, Basware is efficient and has an extremely easy learning curve. Onboarding new users is not a hassle at all.

Pros

Basware makes the review and approval of invoices convenient, easy and speedy. All invoices are kept in one spot which makes it easily streamlined and we are able to route them for approval person to person automatically.

Cons

Rejecting an invoice can cause confusion within the back end. When an invoice needs to be rejected, one of our Basware admins is notified and then must remove the invoice from the workflow.

Mazen
Overall rating
  • Industry: Building Materials
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Procurement tasks get easier and more friendly

Reviewed on 2018/10/07

Software forms an initial part of any organisation aiming to have a successful procurement

Software forms an initial part of any organisation aiming to have a successful procurement

Pros

Using this software on daily basis make you notice how it provide full control all over your entire procurement tasks form initial request to final stage.

Cons

could benefit for additional features to make it more professional in handling Customers request and inventory review.

Verified Reviewer
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Helpful

Reviewed on 2018/10/09

Pros

Makes coding invoices very easy and forwarding to different parties throughout a global organization

Cons

If you do not have the correct permissions it's hard to view or search vendors.

Mazen
Overall rating
  • Industry: Industrial Automation
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use and reliable

Reviewed on 2017/11/11

Pros

Interface and Features are very easy to use and user friendly, very reliable and fast respond to commands.

Cons

Nothing much but need to improve help and provide indication of some features which are not easy to find

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Honest Review

Reviewed on 2018/12/22

Pros

Features , stability and customer support as well as technical support.

Cons

Variety of plans for different categories of organization.

Radmir
Radmir
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reviewed on 2017/11/22

Shawn
Overall rating
  • Industry: Hospital & Health Care
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ProcureIT review

Reviewed on 2015/10/21

Pros

The product is continuously improved with each update and the support from Verian is great. They have the resources and expertise of a large company, with the accessability of a much smaller organization.

Cons

While there is a lot of documentation with each upgrade or system improvement, it is sometimes overwhelming. A more simplistic explanation or guide would at times be helpful.

Vleminckx
Vleminckx
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Reviewed on 2017/11/17

Ari
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Accepting expense invoices

Reviewed on 2020/03/23

Works well as you get a direct link to the invoices you are supposed to handle.

Works well as you get a direct link to the invoices you are supposed to handle.

Pros

Helps our finance department to be effective with getting the purchase invoices accepted. Does the job for line managers too.

Cons

The software design thinks about the professional accountant but not the line manager accepting invoices. Simpler user interface for non-admin user would be welcome.

Robert
Overall rating
  • Industry: Hospital & Health Care
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use

Reviewed on 2015/10/22

Pros

Very good tech support. The will listen to ideas to up grade the software to suit your needs

Cons

I have made this suggestion many times. They need to link the work order request number to the actual work order. Same as when you create a P.O. from a request into an actual P.O.

Natalie
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

One stop shop for your services

Reviewed on 2020/03/27

It allows our services to be seen by companies that access and provide public services to others.

It allows our services to be seen by companies that access and provide public services to others.

Pros

We deliver services to some government organisations service users and needed to use this software to load our catalogue of offerings to do so. after uploading on the software we found that other companies/organisations can also book our service through this system also and that is almost a centralised system for commissioning to deliver public services. It made it easy to arrange our services in a central system that can be accessed by all who would want to book us.

Cons

There are a lot of loopholes to get registered and it feels like it needs updating/remodelling in the way it looks and feels.

Leslie
Overall rating
  • Industry: Hospital & Health Care
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Satisfied User

Reviewed on 2015/10/21

Pros

I like the ease of use and the willingness of the Verian team to work with us to create a product that fits our needs.

Cons

there are a few functions i'd like to see made easier - navigation things. NOT a major issue at all.

Vishwas
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to Use and Great UI

Reviewed on 2018/03/09

Pros

The dashboard is very helpful and eye catching. Love the way the software shows all the contents and very easy to find what you required.

Cons

Some contents in the graphs and reports are not required. May be these contents should be removed or the customer should have authorization to customize these themselves.

Donald
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easy to Use but light on functionality

Reviewed on 2018/06/11

Pros

Very easy to use and very easy to teach other employees how to use. Generally accurate and doesn't make you jump screen to screen like other invoicing programs

Cons

Almost no customization or advanced functionality. Reports often lack critical details that are readily available in other programs. We stopped using this software in short order.

Melissa
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

We love Verian!

Reviewed on 2015/05/07

We have used an older version of the Verian - Purchase Manager module for years and are now...

We have used an older version of the Verian - Purchase Manager module for years and are now evaluating the latest version for full implementation across multiple geographic locations. Their staff provides excellent customer service and are truly experts on the products they provide. The biggest gains in using this product are: a fantastic, simple, user interface; flexible workflow for complex approval routing; ability to integrate with other legacy systems and centralize data capture and reporting. If you are on the fence, I would highly recommend that you consider Verian.

Nina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ease of use

Reviewed on 2018/05/11

overall it is a good system,

overall it is a good system,

Pros

It is very easy to use and customer friendly. There are not too many screens needed to submit the invoicing.

Cons

You cannot create many detailed reports. Several report functionalities needed are not in this particular software.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Un enfer pour les clients

Reviewed on 2023/10/07

Que des problèmes avec nos fournisseurs pour un simple dépôt de facture

Que des problèmes avec nos fournisseurs pour un simple dépôt de facture

Pros

Apporte plus de problèmes que de solution

Cons

Création de compte fournisseur. Délivrance de factured par un fournisseur