Law Ruler Software Reviews

Streamlined approach to new intakes, fast client interviews and on the spot contract delivery. Call recording and Complete marketing source tracking. At a glace status on client contracts in process and who the process owner is which equates to full team accountability. Technical support is fast and knowledgeable, we have not had a technical question or issue that has not been immediately answered or resolved.

User interface is evolving and becoming more fluid and screen friendly. The upcoming version release looks to have refined the user interface, sleeker and better than before.

The ease of use and the setup for different intake case types.

The setup and the choppiness of the automation.

The best part about the software has been working with out account manager, [SENSITIVE CONTENT]. He has been very helpful in explaining how the system works, he is always available for questions, and he's very generous with his time. What appeals to me the most about the software itself is its ability to help track our different marketing campaigns. I also love the automatic text and email replies to our clients.

We are still trying to figure out how to best send documents to clients for e-signature.

The product is very easy to use and can be easily customized to meet the firm's changing needs. Customer support is the best in the business.

I would like to have a way to store, edit and send standard responses that we send via text.

Lawruler's built in dialer has continued to improve over the years allowing us to sign more clients for less money.

The system operates slow, too frequently.

Convenient and easy to use product. Helped streamline our intake process.

Didn’t integrate incredibly well with our other case management program.

Lead generation and monitoring, converting cases, automations, text messaging, and pretty significant customizations.

Email, calendar system, case monitoring once leads are converted, lack of integration with Dropbox or other 3rd party providers.

I love that I can keep all records related to a client in one place. It is simple and easy to track where in our process a case lives and to create follow ups that make sense for us. Our dedicated Law Ruler resource, Hillel Charm, is great at helping our team work through business cases and how to use Law Ruler to effectively solve for these. The support team is quick and usually solves requests on the first or second contact. The dialer is extremely helpful to keep all contacts and notes in one place.

The calendar is missing features like recurring reminders and events.

I have used Law Ruler for over 5 years and with good reason. Law ruler's intake software has enabled our law office to efficiently perform client intakes and send e-sign documents with the touch of a button. Law ruler has enabled us to streamline our intake process and perform more intakes and sign-ups. The customer service is hands down the best in the legal industry. Hillel Charm, my account manager, spent hours with me setting up my customized intakes and e-sign documents. We worked together on a weekly basis and customer service representatives are always available to help out. I highly recommended using law ruler for your intake and case management needs.

Does not integrate with all third party vendors

organizes our intake into a usable process

I like it. I did not like the mobile version but I can use the desktop on my iphone so that works.

[SENSITIVE CONTENT] is the best. Without him, we would be shopping around.

E-sign document creator doesn't save work progressions.

User friendly software with all details needed

Sometimes when there updates you need to get tech support

It is very easy to use. The system is great. The support staff is great and fast. It is also perfect to use it on the go.

Nothing bad to say about this software.

The ability to instantly communicate with a potential client through SMS and email. Great way to maintain top of mind awareness.

They haven't quite worked out some of the conditional logic issues as well as a better way to terminate and/or restart drip campaigns.

The customization is great and I can track my team

There’s no Dropbox and it’s a little clunky. The notifications are really, really annoying and there’s no way to fix that

Easy to use. Still integrating into my business but so far so great. My account manager [SENSITIVE CONTENT HIDDEN] has been really helpful so far. He's knowledgeable and very patient. I like that it is tailor-made for law firms and they've thought of things I hadn't even thought of to make my business more profitable and run smoother.

It just takes a lot of front-end work to make it best for your specific business. But all CRM's do and I'm finding that the more work I put into it the more useful it is for the firm. So far so good and I'm really impressed.

Law Ruler is amazing for our client management! All our forms, documents, texts, etc. are now all in one place. We can easily send clients through our system and see at a glance what we need to do to finish our client's product. The support system is amazing! Our Account Manager, Mathew, is very helpful. Anytime we need to make a major change, have a question, or notice a glitch, he quickly helps us fix the problem.

There are a lot of features on the software. This makes it difficult to use at first. However, after a week we were able to use all the features with ease.