WorkPlace Requisition & Procurement Reviews

Our overall experience has been amazing. It was quick and easy to set up and our users absolutely love the line of site they have now into the budgets and outstanding orders.

It has streamlined our accounts payable process and saved us countless dollars in internal efficiencies.

We are currently using the Requisition module for our Costco delivery orders and our office supply orders. I really like how this has tightened our Costco and office supply spending since before purchases were made FIRST and approved second. Now with the requisition module, ministries are getting approvals FIRST, then making their purchases (which is how it should be).

I would really like to see more of our production team using this process since they have the large ticket items to purchase however, sometimes the vendor from where they make their purchase changes so it would require some education on our part to see how to best use that module.

I have had a relatively good experience with the WorkPlace product. However, my users (co-workers) have not always found it to be as user friendly as they would like. Although there is onscreen help that you can access by clicking the field you are trying to use, many of my users still have problems interpreting some of the screens. I work in Information Services and I am the internal support for our organization. I have managed to get some key individuals to help with answering questions regarding functionality of day-to-day users, but because there is no formal training that is available for the product, we basically had to learn some things by trial and error.

Also, after our last upgrade, we had a few problems with the system recognizing our routing rules. We had to go in and re-save them all.

Overall, I think that the product is a good one, even though users get frustrated at times with the ease or not so ease of use. But I think that some of that would be alleviated with making the clients more familiar with the product by offering initial use training after first installs and updates.

Our company has been using the system since 2007. As the office manager I have been involved in all aspects of the systems implementation, administration and maintenance. We considered the system a good value at the time of purchase and that view has not changed. The system is used by different individuals in different departments and was worked well as an audit and approval system. We now have a complete and lengthy order history and vendor data base of all of our non-inventory supply purchases. We were also able to customize the system in a way that allowed us to track our company specific job numbers. Our only complaint would be the lack of updates or improvements to the system that were specific to our use. The customer service is always prompt and professional. The system has proven to be an important part of our daily work flow.

My organization licensed Workplace as part of an ERP implementation project. We replaced an aging financial system from JD Edwards with Dynamics GP. Our financial management team wanted to include system functionality to automate the procurement process. This wasn't present in the older system. Our Dynamics VAR suggested Paramount Workplace. We did an short evaluation but thought it would be a good fit. The system has been running since 2012. I like the way Workplace is integrated with GP. It's easy to work with and the organization has experienced increased productivity. The one downside is Paramount's size. While I don't see any negative effects of this on the product support side, it would be nice to see a higher rate of enhancements in the core purchasing/requisition functionality.

Workplace is a great compliment to Great Plains. Right now we are using it for our item master requisition's only but we are currently trying to implement the approval process so that we can do special orders and check request through Workplace

We've used this for 2 1/2 years now. It was easy to install, configure, and adjust. We have complex requirements and this software was able to handle all of them. Our auditors were very happy with the increased controls over our manual system.
Perspective Customers - It's hard to get good information about software products. I'd be glad to tell you more about our experiences, good and bad. (mostly good) We are a food processing facility with 500 employees.
John Wieser, IT Mgr, Minn-Dak Farmers Cooperative

Paramount Workplace has been our PO system solution with GP since going live with the product back in 2008. Workplace has provided us with a centralized and easy to use place to enter and process purchase orders and one off checks that our organization has needed. However, the best part of the product has been it's service. Whenever we have had a problem with the application or it's underlying data, the Paramount service staff has been quick and professional in getting our problems resolved.

It works well for Requisition, tracking Approval, and generating POs.

We have been using Workplace since 2009 as core of the purchasing process. The flexibility of the tool has been great. The information you can track has been most helpful in controlling our IT budget. Being able to get the status of an individual Purchase Order / Requisition without have to logon to GP has been most helpful. It easy to look up information when a vendor inquires about the status of invoice.

Overall system is a great system and works fairly seamlessly. Biggest complaint is maintaining changes in WP related to organization/staff changes. Customer Support is helpful once they get acclimated to how you are set up.

Great service after the sale - Joe calls every two or three months to make sure things are going well, and steps in occasionally to expedite tickets we have at your Help Desk.

Workplace Procurement is easy to use, stable, dependable, accurate, colorful, easy to deploy. We love it.

Overall, I would recommend Paramount WorkPlace as a product. Paramount is very responsive to customer's problems, being careful to miminize any system downtime. Paramount usally comes out with upgrades a few times a year and is always striving to improve the product and add additional features.

Paramount WorkPlace Requisition is a well designed, easy to use, web based software that will save you time and money when used as designed. We use it here at the Town of Gander and love the well thought out approval workflow process and friendly easy to use interface.

We have been using WorkPlace since 2013 as our procurement software. We have always enjoyed using WP, it is easy to use, meets all of our needs and the very few times we have had any issues we have gotten resolution quickly.

NZ Blood Service has been using the WorkPlace solution for our procurement process since 2009. We utilise the following functionality; Requisition, Approval, Review and Receipt through to Vendor Contract Management. The configuration of the system and on-going administration has been flexible enough to represent our business workflow and business rules around delegated financial authority. Overall the flow of information which integrates directly into Dynamics GP and the standard functionality is seamless. However there are improvement opportunities which would enhance the solution further. We would be very keen to see development in the area of a) receipting with the ability to enter expiration dates for lot tracked items and b) the ability to recall requisitions that have been converted to a Purchase Order in Dynamics GP so that they can be amended and re-routed through the approval process whilst retaining the existing Purchase Order number.

We have chosen WorkPlace system to replace our paper based P2P process after more than 3 months spent in system selection process. we found that WorkPlace had most of the feature we were looking for at a very competitive price.
From Implementation perspective, They have a great implementation team, very knowledgeable, well organized and very helpful to achieve the implementation. (we could go live after two months after the kick off meeting)
For the product features, I love most how the system is flexible in designing routing rules to handle the approval workflows.
As for the user interface, it is indeed web based, but little bit old fashion looking, I wish if they improve it to HTML5 standard and make it look like Office 365 interface or so.

Over works good and has save many Man-hours over the old paper system.

We have used Paramount now for several years and find it is easy to use for entering and processing requisitions and it easily integrates into our financial software, Great Plains. Employees can enter recs and through the software, the recs are approved or changed as needed by a supervisor, and eventually converted into a purchase order by our procurement manager. Easy to use system and tied directly into GP.

Working with Christine was a pleasure. She has taught me so much about the product - that I feel like an expert. I find the software very configurable so it fits our needs really well. There are lots of nice features like PunchOut and shopping lists that our old system didn't have. We are also able to implement additional workflow rules that our old system didn't have. This is a great product, and I've worked with a great group from Paramount to get the system implemented.

My experience with Paramount consultant is absolutely wonderful. She is very knowledgable and extremely helpful. The product has great features and functionalities. After post implementation, we also receive great customer support.