Text In Church Reviews

we like the ability to text members. While beneficial, its not if we have to pay double the price

For us, their support is poorly lacking. Back in February, they double billed our credit cards for an annual fee, and now, 4 months later, after a dozen emails, and even more calls to our bank, this company tells me it may take another month before they can figure out how to issue us a credit for hundreds of dollars. My bank today called them an untrustworthy vendor.
I've had it with this company!! Buyer Beware!!

Automated workflows, ability to text or send and email, ability to personalize it.
I love that it integrates with the main database I use for our church.
I love that I can schedule things things to go out and not have to worry about it again.
I love that I can communicate with groups of people but there is individual and personal interaction.
I love that you can see who opted out of further messages and am able to update my main database.
Customer service and articles are amazing!

Just a few things I would change....the ability snooze a person within a group when they aren't available that month but may be in the future.
I would like to be able to print a report of people that opt out of texts so that I can update my main database.
I would like to set a sync time.
I would like separate inboxes for different phone numbers. Right now, everything goes to the same inbox

So far, I've found TIC incredibly easy to use. When I do have questions, they have a great knowledge base, videos, and their customer support is amazing. We are very excited to roll this out!

I don't know yet. We haven't fully implemented, but so far, so good.

Customer support is incredible. Enthusiasm of support team is contagious.

It took me awhile to find my way around the program.

The workflow is one of their greatest features. Once the workflow is setup you do not have to continue to setup up messages, it's automatically done for you.

To be honest, I do not have anything negative to say or like the least.

I love the Text in church system! I like this system for so many reasons some including it's ease of use and it's ability to help us automate our assimilation system. The workflows help us keep in touch with our guests and members while at the same time creating an authentic sense of community amongst our spiritual family. I have learned that Culture is by Default of Design and text in church helps you design your culture rather than the alternative of what it would default to.

I would love the ability to know the average amount of text that we send out a month. Knowing that information would allow us to measure it and utilize our resources best or know when we are not using it the best.

The software has a very clean and professional look. Defiantly proud of using it. Very helpful in communicate with the body of Christ.

What I least liked about it, is that I can’t set a specific date and time for my emails or text messages to be sent for individuals already in the system for automatic responses at a certain time frame.

The features of automation texting and campaigning.

The desktop view is a little difficult to maneuver around.

The program provides a means for us to communicate with our members through texting. That was my main focus as I researched such programs however, I was sold when I learned of its guest followup features.

There is a learning curve to understanding how to maneuver all the features unique to the programs design, this been my only concern.

The opportunity to follow-up with people through text is great!

Expensive for churches starting out. Needs a better intro package.

I tried other church texting platforms but Text In Church is more polished and simply works. I have only been using it for a week and already new guests are getting engaged. I have collected more contact info from guests in a week than I did last year!

I wish that we could use our church land line number as the texting source (Like Pastorsline)

I like the ease of use of the product, along with the various ways you can customize it. We use this product mainly for the texting component, but will occasionally send emails with it. I also appreciated how they continually are making the product better, there are new features added regularly!

If you had asked a couple of weeks ago, I would have said a con is that you can only send to one group at a time, but they recently changed that!

Powerful and easy to use to connect with others and send a reminder to my team.

None! It is one of the best decisions we made.

It allowed an efficient way to communicate with many people when set up. It's simple and intuitive, once set up saves a lot of time.

Actually not many negatives, it took a little effort to set up and integrate. We never used the advanced features, unfortunately I couldn't get the project budget approved. If I had... I would!

This software is amazing for newcomers and first time visitors of a church. You can have them text a number and get immediate responses.

The price was the only draw back for our smaller church. The tools and customer service was great, we just couldn't afford it.

It has the features that we need. It integrates with our Church Management Software. The training that the give with it is awesome!

They give you a local number to text from instead of those 6 digit ones, but I would really like it if I could put my phone number in to text from. Other than that I'm pretty happy.

ease of use

cost

The initial set up was great and I started using it right away.

I am having a hard time putting in new uses because the timing has me a little confused. We also have tried the plan my visit on our website but so far no one has used it.

Having the ability to manage all communication in one place is super useful and ideal for those who hate having to switch to different things all the time.

Would like the cost to not a little lower but you get what you pay for. There's a little bit of a learning curve but nothing that support can't help you with.