eSpatial Reviews

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52 Reviews

- Industry: Machinery
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Support
Reviewed on 2021/03/12
The customer support is fantastic. I wish that every company serviced their customers like...
The customer support is fantastic. I wish that every company serviced their customers like eSpatial. I reached out to them on multiple projects, they have been very responsive. They ask the right questions to get an understanding of what you need to accomplish with the software. Their overall knowledge of the practical way to use the software of the software is phenomenal.
Pros
The overall easy of use and customer support.
Cons
It doesn't currently integrate into Sugar CRM
Response from eSpatial Solutions
Hi Richard,
We're happy to hear you've been having a great experience with eSpatial and our customer success team.
Thanks for taking the time to leave us a review. We appreciate it!
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
eSpatial is a lifesaver!
Reviewed on 2023/09/05
I have had nothing but success with eSpatial. When previous products were limited in their...
I have had nothing but success with eSpatial. When previous products were limited in their abilities (map sharing, dynamic maps, etc.) eSpatial has set out to crush it from day one. Any improvement that I've suggested has eventually been implemented, and the customer service/support is TOP NOTCH.
Pros
Working in positions where I need to move fast and provide accurate answers, eSpatial is hands-down a winner amongst every option out there.
Cons
Literally the only downside I have right now is the ability to free-form draw custom territories that are not based upon an existing, pre-loaded dataset (Cities, counties, states, ZIP codes, etc.) Governmental ideas of a "region" or a "territory" sometimes make little or no sense.
- Industry: Transportation/Trucking/Railroad
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent support and customer service
Reviewed on 2021/08/23
I had issues with uploading data and making the map work in the way required for our business. I...
I had issues with uploading data and making the map work in the way required for our business. I found the process quite complicated, however, the Support Mapping Specialist was just excellent!. She took the time to ensure our data was in a workable format, talked me through each step in the process, and made sure the end result was exactly what we needed.
Pros
Being able to drill down to specific postcode sectors.
Cons
I think uploading the data and creating the initial map was quite complicated. But the online support was very good.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product!
Reviewed on 2022/08/23
This product is great and super easy to use. This has cut our route design timing in half. The...
This product is great and super easy to use. This has cut our route design timing in half. The customer service is fantastic!
Pros
Easy to setup routes and sequences for delivery.
Cons
Wish that it would allow you to setup default templates (labels, icons, etc..)
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Engel & Völkers Americas
Reviewed on 2021/08/26
Pros
At E&V we use this software as a sales tool to show prospects their "territory" first hand. We also are able to create maps using address points to make it easier for our sales team to navigate larger areas of the US to make better use of their time.
Cons
I wish we could download maps using a KLM file so we could recreate them easier on other platforms.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Product. Otherwordly Support.
Reviewed on 2020/01/23
I use eSpatial to plot sales by zip codes for retailers and their competitors. The mapping helps me...
I use eSpatial to plot sales by zip codes for retailers and their competitors. The mapping helps me to better focus digital advertising, decide y/n on cable zones, and to measure effectiveness of changes in media plans. Clients love it, because . . . well, the map has life. A spreadsheet does not.
Pros
It's so easy to learn! Yet, the depth of the software is such that it one can produce extremely data-rich mapping. Vs others I've tried it's actually pretty intuitive. Let's put it this way: I just now finished my first un-aided sales comparison mapping for a client. Took me just 20 minutes.
BUT FORGET THE SOFTWARE FOR A SEC. The support team is like something I've never seen before. Even before I signed up for a trial, [SENSITIVE CONTENT HIDDEN] invited me to joinme to give me a basic tutor. Live chat is great. [SENSITIVE CONTENT HIDDEN] have promptly answered every dumb question I've had - patiently and clearly. (Hoping I'm not leaving anyone out here) And the onboarding was excellent.
Cons
If I REALLY had to pick at something? Graphically it's a little clunky. Getting all the labels to read takes some finagling and fiddling. Could use 2-3 more font choices, IMO
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
eSpatial is easy to use, maps are visually appealing, and the customer support is fantastic.
Reviewed on 2017/11/13
eSpatial allows us to create detailed, informative maps of our movement. We can see the locations...
eSpatial allows us to create detailed, informative maps of our movement. We can see the locations we already cover as well as gaps in coverage that we can work to fill in. Our members rave about how helpful and interesting our maps are and we are constantly looking for more ways to use maps to illustrate our work.
Pros
I like the modern feel of the software, as well as the ease of use. Other geospatial tools can do a lot, but the results look dated and hard to interpret, plus there can be a steep learning curve. eSpatial, in contrast, is intuitive and the maps are easy to follow, so the experience is great for both me as the creator and for our audience. Any time I have had a question or concern, the support team has responded very quickly and addressed all of my needs with the software.
Cons
I would like to see more built-in boundary maps for areas of interest. However, any suggestions for improvement that I have had over the years have been taken seriously by eSpatial support and I have seen all of my suggestions come to fruition in the 4 years I've worked with them.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great Collaborative platform!
Reviewed on 2018/05/29
Pros
I run a small team that responds to inbound leads with the purpose of qualifying and setting up meetings for our Sales partners. With the higher volume and tight turnaround times we deal with, a collaborative plugin like eSpatial is invaluable. The ability for Sales & Marketing power users to view and collaborate on the same project directly in SFDC & in real-time is a game-changer. I highly recommend the team package and the time savings is well worth the investment!
Cons
Nothing to add here. They seem to be pretty good about releasing updates so even if you've got something that you'd prefer to change they'll more than likely get to it quickly.

- Industry: Wholesale
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This was the easiest decision. Halfway through a demo I knew we couldn't afford to NOT get...
Reviewed on 2018/03/16
An all-in-one tool with powerful analytics, a user-friendly interface, and a great value.
An all-in-one tool with powerful analytics, a user-friendly interface, and a great value.
Pros
It's intuitive, with a high level of customization, ease of reporting features, ability to support large data sets, ability to export easily, etc.
Cons
I'm a brand new user, but I'm wondering if there's the ability to overlay a search of all businesses in a specific industry. If you could easily search "salons", "restaurants", "mechanics", "movie theaters", etc. to overlay with your own data points, it would be an invaluable retail tool as well.

- Industry: Computer Software
- Company size: 2–10 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great mapping tool
Reviewed on 2019/05/03
Our company has a recognition program and I used eSpatial for a mapping project to show where the...
Our company has a recognition program and I used eSpatial for a mapping project to show where the recipients are located by state. It was simple to use, quick, and the end result looks nice.
Pros
The software is pretty easy to use, even without spending a lot of time in tutorials.
Cons
Limited customization, but I was using the free version so I was still happy with what I was able to accomplish.
- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is the only system I've found to accomplish our needs
Reviewed on 2021/08/09
Pros
The ability to visualize data on a map meeting the needs of senior leadership presentations.
Cons
It is very robust, so can be a bit confusing. Fortunately, their support is very knowledgeable and able to help solve complex problems quickly.
- Industry: Logistics & Supply Chain
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing piece of software, so versatile and intuitive
Reviewed on 2018/02/19
Pros
Its ease of use an how fast it is, constantly finding new uses and features.
Espatial is constantly evolving and the support is amazing
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really easy to use and very impressive
Reviewed on 2016/08/10
Use this several times now with different clients. They were all blown away by the visual representa...
Use this several times now with different clients. They were all blown away by the visual representation of data they could not otherwise understand.
Pros
SO SIMPLE to use and does exactly what it says on the tin
Cons
None
Response from eSpatial Solutions
Hi Nick,
Thank you for your review. We have passed on your kind words to our support team.
Gillian & The eSpatial Team
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Maps for sales
Reviewed on 2021/08/25
Been good
Been good
Pros
Support is quick and very knowledgeable
Cons
Degree of learning to get going after several starts
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
eSpatial Review (2/2/17)
Reviewed on 2017/02/02
eSpatial helped our nonprofit collaborative of 10 - 12 organizations map out our geographic...
eSpatial helped our nonprofit collaborative of 10 - 12 organizations map out our geographic footprint both here in the United States and abroad. We were planning to spend thousands and thousands of dollars in order to create such a dynamic map, and eSpatial helped us do just that at a fraction of the cost. The support staff at eSpatial have been very helpful, and have gone above & beyond normal customer service. They are really invested in seeing your project be a success. I would recommend eSpatial to anyone who'd like to visually map out their organizational footprint.
Pros
The ease with which you can map out your geographic footprint.
Cons
The database library is a little difficult to navigate. I'd like it to be a little easier to access all my maps - through a table of contents of sorts.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Outstanding Product & Client Support
Reviewed on 2016/06/01
My new job requires me to regularly run zip code analysis of our brick and mortar locations against...
My new job requires me to regularly run zip code analysis of our brick and mortar locations against potential new client data. Our Company had been using other mapping software for many years, so I was excited to research and find eSpatial. I was very leery at first, as I am not the most savvy of software products. I could not have been more wrong. I was able to create a free trial account and chat immediately with online support which got me started right away. Albeit not the fastest mapper, eSpatial Support had me up and running in a little over a few conference calls and demos. Kevin O'Brien went on to conduct a demo with one of my executives which allowed us to learn even more about its capabilities. We are excited to start using eSpatial to make better business decisions. I recommend this product to the most novice of users after researching about 4 other competitors.
Response from eSpatial Solutions
Thank you so much for your kind words. We are delighted that you have found our support team met your needs and we look forward to helping you get the insights you seek.
Gillian & The eSpatial Team
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good Investment
Reviewed on 2022/09/06
very useful tool that I'm using for territory distribution. we are a fast growing company and in...
very useful tool that I'm using for territory distribution. we are a fast growing company and in the past couple of months we hired numerous AEs and there's a continuous need to re-arrange and update territories using geo or TAM; and this helped a lot. Customer service is very responsive as well!
Pros
eSpatial is pretty easy to use; it helps me visualize the data and also make changes to territories and see the changes in real time.
Cons
I couldn't find any cons as of right now.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great subtitution for MapPoint
Reviewed on 2017/02/22
We need only part of what this mapping program can do. So far, it has exceeded our expectations. ...
We need only part of what this mapping program can do. So far, it has exceeded our expectations. There is the cut and paste feature we were hoping it would have, i would imagine that upgrade will happen eventually. The customer service is second to none. Looking forward to working with Espatial and mapping our yearly 30,000 locations!
Pros
The ability to label the pin points and the complete ease of use.
Cons
Would like the option of cutting and pasting parts of spreadsheet, instead of uploading the entire spreadsheet. Our mapping information is divided into separate tabbed sheets on Xcel. I would like to open the file, copy the addresses I want to use for a map, and paste it into Espatial.
- Industry: Market Research
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excited to get started
Reviewed on 2016/09/30
I started my search of a mapping software being accustomed to MapPoint trying to find something...
I started my search of a mapping software being accustomed to MapPoint trying to find something with more options. After evaluating a few other programs I found Espatial most user friendly. When I tested it for a while and need to speak to a representative. Kevin McDonald was who I spoke with and after listening to all what I worked with and been looking at he skipped past a lot of sales of Espatial and all the things it can do. Kevin, got straight to the point of my needs and was very helpful while not wasting time on things unimportant to me. He was very responsive and great to deal with. Thank you, Kevin!
Pros
Still early to work with it. But, the first thing I can say is it is very user friendly as a novice.
Cons
Too early to reply
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Review Source
Overall rating
- Ease of Use
- Customer Support
Powerful product capabilities and even better customer service
Reviewed on 2016/05/26
While Espatial's mapping and data visualization platform is outstanding, the biggest differentiator...
While Espatial's mapping and data visualization platform is outstanding, the biggest differentiator that has made a difference for our projects is their customer support. Not only is our account manager accessible and responsive for questions, but he is also curious, determined and creative in solving our specific mapping needs. Besides our account manager, the online chat support has made a huge difference whenever I get stuck with how to solve my specific mapping challenges. On the product side, Espatial has a clean and intuitive interface with continually evolving capabilities to meet nearly any mapping need. I highly recommend Espatial to any organization who wants to create new insights from quickly visualizing complex data on a map.
Response from eSpatial Solutions
Hi David,
Thank you so much for your review. We are delighted you have such a good experience with eSpatial. I will pass on your kind comments to your Customer Success Manager. I'm sure he will be very pleased to read them.
Gillian & The eSpatial Team
- Industry: Sports
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Such a precious tool!
Reviewed on 2016/08/30
As a small business, it's becoming increasingly important for us to track our sale clusters. The...
As a small business, it's becoming increasingly important for us to track our sale clusters. The equestrian business is not similar to any other industry and there isn't much data readily available out there, so we have been building our own databases to capture the information we need to better serve our clients. ESpacial has made it very easy for us to use the data we've captured.
Pros
Visuals are great. Software is easy to navigate and learn.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional Customer Service
Reviewed on 2021/07/27
I cannot say enough about the real-time support I receive as well as the data output. Saves us...
I cannot say enough about the real-time support I receive as well as the data output. Saves us time and money and makes us more strategic.
Pros
The ease of use, and the customer service.
Cons
Nothing that I can think of, it has all of the options I have needed.
Response from eSpatial Solutions
Thank you for your review, Kathy. We're glad to hear you're getting great value and support from eSpatial.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
eSpatial Initial Review
Reviewed on 2017/02/08
Awesome,
Meetings were a breeze to setup, they were prompt, accessing the meetings was very simple...
Awesome,
Meetings were a breeze to setup, they were prompt, accessing the meetings was very simple and directed right to the point. They make this process of selecting their software a snap. If you are in the market, I highly recommend taking the free trial for a test drive. We had a great session with Kevin and Ciarra and they presented us with the programs as if it was tailored for us only. A lot of hard questions were asked and they answered and showed us each of them. The buying decision was easy, and we closed on it after our initial meeting. Look forward to building on this and creating success for our team in the field.
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to learn, See quick results
Reviewed on 2016/09/29
I enjoyed working with eSpatial. They helped me set-up an automated process to upload customer...
I enjoyed working with eSpatial. They helped me set-up an automated process to upload customer locations (datasets) daily. They walked me through the process and when we found a problem in their software it was quickly resolved. I really appreciate a company that admits to a problem (bug) and fixes the problem. That's how to build a solid platform!
Pros
The uploader tool was easy to setup and use. I liked the logging.
Cons
The uploader setup tool closed when the save button was pushed. This isn't a big deal, but I like to save often.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great product with few areas to improve that will certainly happen in the near future
Reviewed on 2016/09/29
eSpatial is a great product. The data upload interface is easy to manage. It does have a few areas...
eSpatial is a great product. The data upload interface is easy to manage. It does have a few areas in which it could improve such as allowing one to modify preset values that cannot be customized: font size (would help to be able to enter desired font size instead of picking from the limited choice), base maps (transparency would help), and area of zooms (i.e., you get 75% or 100% but not 81% even with zoom tool so I had to play around with my browser's zoom to get it right after a few tries). These are minor issues and with practice my maps have come out progressively better. Also, the technical support has been great! They offer a personal tutorial and my experience is that they have been patient and understanding - key when someone is learning. I will continue using this product and would recommend it to others.