Teramind Reviews

Great reporting capability and very easy to install and setup.
The ability to get email notification reports really help you to stay on top of your employee's.

We like the ability to view staff productivity and performance, we not only utilise this internally but for our customers. The video capture feature is useful in our industry as we utilise this for forensic evidence.

The rules can be a bit of a hassle to setup, not having a clear guide on how these should be set up can delay the install process.

We love that we can Remote control, view, and setup triggers for employee actions. It really helps us know what they are doing on a daily basis

It is somewhat confusing to set up the triggers that gauge productivity. Maybe some guidance when setting up would be helpful!

It provides a comprehensive view of what is going on in our business and allows us to configure it to deliver productivity metrics that we rely on.

It created some conflicts in unexpected places that took some time, and very good customer support to sort out.

Super easy to use, the file and keyword alerts are very helpful. It also has a real-time preview in the dashboard.

The only thing for my manager did not like was the price. She was wanting just 2 users and the smallest option was 5 users.

Ability to view multiple computers at once, and have remote access. The labelling of activities within the system, allows for easy sorting.

Complexity, I feel that alot of the information is duplicative on many pages. It would be best to try and centralize all the computers to one page and filter from there.

Auto calculation of productivity on the basis of classification of the software was good.

but in some antivirus, it is detected as the virus and also with that, there are issues in deleting and adding the system deleting the system even you removed the software from the system but cannot re-add it and there is a lot of manual work in order to check the productivity and you cannot see the login log out time properly as the customization of reports is not possible.

Very easy to use!
friendly"!
I love the layout and how its organized.
it gives you real data!
its has given us the proteccion that we need!

For the mac integration there are more funcitons to be added like the pc version!
the downloading of the videos takes time and sometime there are issues.

The ability to monitor and track with a variety of useful tools the approach and actions of employees with sensitive information.

The option to set alerts and actions automatically when violating information security rules by an employee. It is excellent, saves resources and enables control and peace of mind with sensitive information.

Receiving an indication of working time on different software enables me and the CEO to monitor employee productivity, along with an examination of the efficiency of the software with which they work.

These tools allows me to detect waste of time by employees and wasting company resources.

Remote control is not good enough, I think improvement in the feature will make the product excellent and save me the need for a third-party solution for remote control and employee support.

There is a need to improve:
Remote controlled graphics.
Speed and delay time.
Enable, choice whether to notify the user about remote control or not.
Transfer file to remote control screen.

I think there should be several different price packages,
To enable selection when not all functions are used. and by that allow to reducing costs.

We've been with Teramind for over 4 years and have seen significant improvements. We are happy to have invested in this platform.

Nothing I would say negative about it. Just looking forward to seeing a slightly faster method for installing it on our workstations.

Ease to use, to get report, easy to monitor activities on the video function.
It does not make the users computer slow and they never notice when they are getting monitored

I had some problems at the beginning setting up the Behavior rules but after a couple of trial and error I was able to figured out

I like it when it records videos of the screen activities of our remote employees. It just gives us more peace of mind about what they are all doing throughout the day at work.

What I don't really like about it is just it constantly gets disconnected. Maybe cause of the bandwidth issues as the system captures videos of all your screen activities, so it would constantly reboot and all just to make sure all recorded videos are uploaded on the server.

Being able to not be in the building all the time to monitor. This product helps you sleep more knowing you are being protected!

Very simple and straightforward to install and use. No problems with firewalls or whatsoever. It simple works!

It is a little bit expensive, I would suggest to have an entry level price mode with a basic fee per agent and limited to one week data, and then pay more if you really need to store longer periods.
In any case is the best product in market.

Perfect to monitor Productivity, Performance and Data protection alerts. Simple to deploy and monitor from anywhere.

A bit expensive for a mid size company. Tech support is outside N. America and only way to reach them is via email, a phone support 24/7 would have been better.

I am able to see what our team is doing and able to help them remotely without walking to their computers.

It is hard to install due to our antivirus always flagging it as a virus. We have excluded them as well from the main server.

Easy to install. Great feature set. Love the email notifications for specific activities. Does not big down workstations either!

Price! Expensive! Not sure how to discreetly deploy the agent. Does it have a way to bind with Active Directory?

installation of client, very very simple and working. In other case uninstall computer client work simply to.

Only one problem is higher price for people in my country CR, but works perfectly. Problem was only antivir solution, but everything was correct one simple rule to management of antivir.

Teramind DLP is awesome. We are very happy to have it. The most all-in-one monitoring and SECURITY system if you know what are you doing. Thank you

-Simple to use
-Powerful policy & rules editor
-Smooth user experience

I thought that the feature set was really robust and it had a cool interface. This was one of my first experiences with this kind of software and it was enjoyable.

The interface is a bit overwhelming in terms of the number of features. I was looking for software that could integrate with payroll and I don't believe it had this.

We use this everyday to track productivity of our employees. we are able to see the websites and emails they are sending out live.

It takes someone a little more techy to setup the triggers and actions to take as the users trigger them.

worked exactly as described out of the box and did not require any reconfiguration of antivirus or other security products

Minimum user count for purchasing is higher than our needed user count which drove price higher without reason.

Super easy to use. Every time I had a question it was answered in minutes. Never had to wait. They make sure you are successful using it.

Super user friendly, great features and functionality, cloud optionality

Can feel clunky and overbearing at times