WorkRamp

4.6 (78)
Write a Review!
The learning cloud for your employees, customers & partners.

Overall rating

4.6 /5
(78)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.7/5
Customer Support
4.7/5

92%
recommended this app
Sort by

78 Reviews

Mitchell
Mitchell
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Intuitive and Easy

Reviewed on 2021/07/13

The customer service has been outstanding from the beginning from our AE all the way through. I...

The customer service has been outstanding from the beginning from our AE all the way through. I could not be happier with the choice to go with WorkRamp for our LMS.

Pros

The ease of use and the intuitive lesson creation features are the best, by far, of all the outstanding features.

Cons

So far the only thing that WorkRamp has not been able to fully do for us is a stand-alone document storage library. The option we are using is a sufficient work-around, but I am concerned about the longevity of the use. This issue is not big enough to warrant a lesser rating, more of just a small complaint.

Alternatives Considered

Lessonly

Reasons for Choosing WorkRamp

We needed more robust reporting capabilities as well as a platform that was easier to create, evaluate, and edit lessons in.

Switched From

LearnDash

Reasons for Switching to WorkRamp

Ultimately, it came down to capability of the document storage option- WR had the capability, Lessonly did not.
Kaylynn
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Empowered learning with Workramp!

Reviewed on 2024/10/09

Initially our implementation was rough. However, our second year and going into our third year with...

Initially our implementation was rough. However, our second year and going into our third year with the platform, I feel its been a much better experience. A lot of the features we asked for for Academy and the ELC, have been built with our asks in mind. The full training report, tracking time spent/time estimated, carousel, leaderboard. All great things!

I will also say that Emma Huntoon is such an amazing CSM. We can talk shop for hours and she is really passionate about what she does. She makes me heard and she is constantly trying to help me find remedies and solutions to challenges.

Pros

I really like how intuitive the platform is. In addition, the help center and training materials are easily digestible and even inspiring for our own instructional design.

My favorite feature about the platform is full content export and the Training Report. Those two features provide so munch insight into what we're doing. It provides me a full 360 view into our content and our learners.

Cons

With anything, you discover functionality you wish you had but don't have; however, my CSM, Emma Huntoon is AMAZING and documents all our functionality requests and a lot of them have come to fruition.

Alternatives Considered

Workday Student and Docebo

Reasons for Choosing WorkRamp

Their LMS was limited in features that prevented us from continuing the relationship.

Switched From

BRIDGE

Reasons for Switching to WorkRamp

Workramp captured more of our MUST haves than the other LMS within our budgets.
Brandon
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

The worst LMS I have ever used

Reviewed on 2023/01/18

Bad. Bad. I have used WorkRamp with two completely different companies now. Both experiences have...

Bad. Bad. I have used WorkRamp with two completely different companies now. Both experiences have been poor. I expected that the issues I had three years ago with WorkRamp with another organization would be resolved now that I am in a new company that also uses WorkRamp. It looks and acts completely the same. The same problems. The same interface. No improvements. In fact a lot of the improvements I was told would be "coming soon" three years ago... still nothing. And the service is poor. You ask for help and it takes them forever to respond.

Pros

I have really tried hard to find good things in WorkRamp. They are not there.

Cons

Where to start? Poor tracking of course completion. Reporting inaccuracies. Cannot schedule training reassignment on a schedule (like recertification every year). Cannot setup groups for enrollment. Can upload SCORM courses, but not working consistently. WorkRamp does not support xAPI at all. Does not fully integrate with HR system - we can have the learner profiles created, but not deactivated.

Response from WorkRamp

We're very sorry to hear this was your impression of WorkRamp. We strive to provide the best customer experience, and would appreciate the opportunity to talk through your challenges with the platform.

Kellie
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Workramp for employee LMS

Reviewed on 2024/10/11

We migrated from Lessonly to Workramp. Workramp was able to migrate the content that was built in...

We migrated from Lessonly to Workramp. Workramp was able to migrate the content that was built in Lessonly as we had no way to export it. The implementation was smooth and we had a successful launch with 50% of our employees visiting the new site on Day 1. Since then we have been through a few CSMs which seems to be common with vendor support. Our first and current CSM have been great at both support and knowledge of the platform. I feel like my feedback is truly heard and I see product updates that are valuable to me and my team.

Pros

Ease of use for both the learner and the admins.
Assignment Automation
Libraries
Being able to log in as a user to troubleshoot
Permission Levels
Room to grow - currently we only use the company learning but nice to know we can add a customer-facing instance for external learning as we grow.
Ability to create content in the platform without needing SCORM tools
My Team Manager View
Events

Cons

Inability to reassign content on an ad-hoc basis
Reporting has room to grow - an opportunity for a "from scratch" report
Personalized Branding could be more robust
No visibility into email notifications sent to learners

Alternatives Considered

Continu and Docebo

Reasons for Choosing WorkRamp

We were only using Lessonly for our sales dept. and we needed something to support the entire organization.

Switched From

Lessonly

Reasons for Switching to WorkRamp

Ease of use for learner and admin, in-app authoring plus pricing.
Lori
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great User Experience

Reviewed on 2024/10/08

I have been using WorkRamp for almost 3 years. First we started with the external platform and then...

I have been using WorkRamp for almost 3 years. First we started with the external platform and then recently transitioned over our internal LMS to WorkRamp. Every team member I have worked with has been outstanding.

Pros

Ease of use as an Admin. I enjoy creating new content.

Cons

Sometimes certain functionalities break, time spent does not work often.

Alternatives Considered

360Learning and Docebo

Reasons for Choosing WorkRamp

We were using WorkRamp as our Customer Enablement and our contract was expiring with Trainual

Switched From

Trainual

Reasons for Switching to WorkRamp

Ease of content creation and price were the most enticing.
Lindsay
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

WorkRamp is a game changer for mid-size organizations!

Reviewed on 2024/10/08

Overall, we love the WorkRamp platform! With improvements to the Reporting capabilities (and they...

Overall, we love the WorkRamp platform! With improvements to the Reporting capabilities (and they have continued to improve this over time), it is the strongest LMS tool our organization has ever used.

Pros

Ease of use, intuitive platform, multiple types of learning styles addressed in content creation options

Cons

Reporting. This has been a pain point as our use of the platform has grown. Manually having to pull reports on guide submissions is a time waster we didn't expect.

Alternatives Considered

360Learning and Docebo

Reasons for Choosing WorkRamp

Better features, more options for content creation

Switched From

Lessonly

Reasons for Switching to WorkRamp

Pricing, features, and customer support
Amy
Overall rating
  • Industry: Political Organization
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

WorkRamp is a powerful and effective tool for learning

Reviewed on 2024/10/10

We have received excellent support from the WorkRamp team [sensitive content hidden]. They have...

We have received excellent support from the WorkRamp team [sensitive content hidden]. They have answered our every question and helped us think through how to best set-up WorkRamp to meet the needs of our staff. The platform is intuitive and offers an array of tools to make learning effective and engaging. We are so grateful to have this opportunity to partner with WorkRamp!

Pros

WorkRamp is intuitive to use. As a facilitator and learning designer, I appreciate the many tools WorkRamp provides to create content that is interactive and engaging. The reporting is powerful and will allow us to empower our supervisors to engage actively with their team's learning. We are also able to integrate all of our existing content (from google slides) seemlessly with WorkRamp. Highly recommend!

Cons

The only aspect of WorkRamp that I have found less intuitive are the automations and the logic around that. Would love that to become easier to understand.

Reasons for Choosing WorkRamp

We needed a system that was easier to use.

Switched From

Cornerstone LMS

Reasons for Switching to WorkRamp

- "Ask a Teammate Function" - Ease of admin / content creation - Strong integrations (Slack, Zoom, Chrome Extension, Google Slides) - Clean, easy-to-use feel for user - Manager Dashboard - Folders to organize content - Chrome extension
Michael
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Flexible, easy-to-manage LMS option for internal employees

Reviewed on 2024/10/08

WorkRamp is helpful and supportive during onboarding. They've launched useful product updates at a...

WorkRamp is helpful and supportive during onboarding. They've launched useful product updates at a good cadence. I'm overall quite happy with their Employee Learning Cloud product (the one I'm using).

Pros

WorkRamp is easy to manage as a 1-person Admin, easy to build engaging trainings, and very accessible for employees.

Cons

It would be nice to use the customer portal without paying a large amount on top of our employee learning cloud contract.

Reasons for Choosing WorkRamp

I switched because of Workramp's focus on employee learning, including its assignment, reporting, and reminder features.

Reasons for Switching to WorkRamp

Approachability, ease of set-up, and ease of maintenance. Workramp's focus on employee learning, including its assignment, reporting, and reminder features.
Andi
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

WorkRamp Review

Reviewed on 2024/10/08

Great customer service when I reach out. Easy set up.

Great customer service when I reach out. Easy set up.

Pros

Intuitive with lots of options for class creation, libraries, events and so on.

Cons

I'm having trouble with the reporting. I'm still learning, but I haven't been able to get the specifics that I'm looking for.

Alternatives Considered

360Learning, Absorb LMS, LearnUpon and TalentLMS

Reasons for Choosing WorkRamp

We were having trouble getting some issues resolved.

Switched From

Auzmor Learn

Reasons for Switching to WorkRamp

All of the companies we looked at were great! However, WorkRamp had so many course offerings which our employees can access freely. That gives them power over their own learning. And the cost was right!
Leigh-Ann
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

WorkRamp is a great LMS tool!

Reviewed on 2024/10/08

Super positive experience overall, we love using WorkRamp and working with the WorkRamp team!

Super positive experience overall, we love using WorkRamp and working with the WorkRamp team!

Pros

It's easy to use and there's great helpful content on how to best put together a guide. I love how there are different interactive elements on keep the learner engaged.

Cons

Reporting has come a long way, but I wish the reporting tab was a bit easier to use and there were more options on how to better report on guides and paths.

Sarah
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Learning Management Software!

Reviewed on 2021/04/22

My experience has been exceptional. Not only do I have dedicated WorkRamp team members available to...

My experience has been exceptional. Not only do I have dedicated WorkRamp team members available to consult and bounce ideas off of, they also provide a community of other WorkRamp uses to talk to and learn from. I can leverage this community to learn how other industry leaders are thinking about L&D.

Pros

WorkRamp is intuitive and incredibly easy to use. It's been a game changer for communicating new products and processes internally. We have not only streamlined onboarding, but have developed many continued learning trainings for our team. I especially like the Paths, which allows you to string together guide, resources and challenges so you know every employee is getting the information they need.

Cons

If you do not have content built our for WorkRamp, getting everything set up can be labor intensive. However, if your content already exists, it's super simple to get everything loaded into WorkRamp and get going.

Alternatives Considered

BRIDGE, Tovuti and Litmos

Reasons for Switching to WorkRamp

WorkRamp was the most flexible and had the best offerings in terms of learning for internal AND external teams. WorkRamp Academies is a huge plus!
Mariama
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Would recommend!

Reviewed on 2024/10/08

Pros

Intuitive and great customer support!!!!

Cons

I wish there was a reset exam feature or it was easier to reset an entire path for a user.

Tessa
Tessa
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for scaling out resources and training in a growing org

Reviewed on 2023/01/29

Good for learning management, testing, and coaching

Good for learning management, testing, and coaching

Pros

Being able to quickly categorize and create resources to share with the team & be packaged in a way that can easily be brought up/repurposed in future via the workramp extension search

Cons

Sometimes there can be glitches in the text box fields when making content or loading and uploading content takes too long and slows down the creation of guides

Rhymuel
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Workramp = Recommended

Reviewed on 2023/01/26

Workramp is user-friendly and enables the content creator to get creative with the variety of...

Workramp is user-friendly and enables the content creator to get creative with the variety of options that they offer for the project/learning path.

Pros

Ease of use. After being shown by my leader how to navigate it, I was already able to create learning paths on my own!

Cons

None that I can think of as of the moment.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good for Simplicity

Reviewed on 2018/09/05

I'd recommend it to others for its simplicity to get the job done. But anything more specific or...

I'd recommend it to others for its simplicity to get the job done. But anything more specific or sturdy would probably have me turning to another program.

Pros

I like that you can do very basic training modules for employees. Setting up a page for your questions and answers is similar to that of a website like Wix. Dragging and dropping help simplify this training process. I find it's also a quick tool as well. If anyone in my company needs a quiz or short piece of training put together then we usually rely on Workramp. If you're not a supervisor then searching around Workramp is quite easy as well.

Cons

If you have supervisor privilege then the ability to search gets muddy. I often find myself having to start my search over after going down rabbit holes of old training pages. That can be frustrating if I am looking for a quick answer.

I also find the portals almost worthless. It's rare for me to type in a key word (like one commonly used within my company) and get the desired results. I often end up getting results that have little or nothing to do with what I am looking for.

Brooke
Brooke
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Using workramp to scale our GTM org and it's been fab

Reviewed on 2021/06/16

Pros

ease of use
slack integration
mixed media learning

Cons

reporting is frustrating when trying to view on a global scale. reporting for individual courses however is fantastic.

John
Overall rating
  • Industry: Mental Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

WorkRamp- Easy to use but dashboard not the best

Reviewed on 2022/05/20

No major issues. Rate it a 5/5 overall

No major issues. Rate it a 5/5 overall

Pros

The convince of accessing it from my iPhone and it saving automatically from where I left off

Cons

I liked the dashboard the least. It becomes confusing whether your assignment is mandatory or or

John
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best LMS in the game

Reviewed on 2021/01/27

Workramp allows up to scale our rep education across a distrubted workforce. For new hire ramping,...

Workramp allows up to scale our rep education across a distrubted workforce. For new hire ramping, product launches, workflow changes etc. It also keeps Enablement departments organized.

Pros

Workramp is not only a leading software provider, they are a thought-leader in Enablement & Learning for forward-thinking companies. I've worked with many LMS companies in the past, and Workramp is clearly the best. It's incredibly easy to use, while robust enough to scale with growing companies. Very hard to do both those things well.

Cons

My only wish list is having more built-in simulations (simulate a conversation vs upload a video) and more controls when administering assignments (timed-submissions, limiting uploads, etc) to audit real-time knowledge of reps.

Sixto
Overall rating
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Learning Platform

Reviewed on 2021/08/17

Excellent. To be honest, I only discovered when my manager told me that I needed to comply with...

Excellent. To be honest, I only discovered when my manager told me that I needed to comply with some mandatory courses. Still, I am happy that I quickly found some additional learning courses.

Pros

I really like this platform. It allows you to keep track of all your courses easily. And also to look for new ones that you might be interested in.

Cons

I can't think of anything at this moment.

Alexandre
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great LMS, good to have in the company for the different areas inside the firm (Sales,...

Reviewed on 2022/09/15

Pros

As a LMS, you can work and learn asynchronous, that means that you can focus to learn and train when you have time.
The platform is clear and easy to use. Kind of gamificaiton

Cons

Design can be better, I mean the looking. Also try to push for more "gamification" of the tool to be more attractive.

Stephen
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Really poor execution and support

Reviewed on 2020/04/24

Very Poor . Takes too much time to access the training, Costs the end user money and time trying to...

Very Poor . Takes too much time to access the training, Costs the end user money and time trying to get the software to work rather than actually learning.

Pros

Nothing . The software is not fit for purpose. Maybe it works in US but not outside US.

Cons

Not fit for purpose outside US
Support is to' blame the client '
Forgets where you are on the course and you have to repeat modules
Difficulty signing in and and pages hang consistently

Christina
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Perfect for Client Services Training

Reviewed on 2016/04/06

We deployed WorkRamp to help onboard and train our global client services team. For administration,...

We deployed WorkRamp to help onboard and train our global client services team. For administration, their system was very intuitive and easy to navigate, plus I loved receiving their daily summaries with progress summaries. For our employees, they adopted it really quickly, so we've been able to transition from paper based training manuals to digital guides on WorkRamp. Also, since it's cloud hosted, there were no hassles of getting onto VPN; it was just click and go from any computer.

Response from WorkRamp

Thanks for the comments Christina. We're excited to be partnering with Equinix to help with your training requirements, both domestically and internationally. Please let us know if there's anything else we can do to help make the experience even better.

Carly
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great way to communicate information

Reviewed on 2022/04/13

Pros

This is a great tool to push out trainings across departments and teams. It's great for showing visuals and using quizzes to make sure items were learned.

Cons

Nothing yet. While this is a new system I have been using, it's been easy to navigate and the complexity of different uses has been great!

miranda
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Using WorkRamp successfully as our global training platform

Reviewed on 2017/01/13

We are using WorkRamp as our global training platform. Whether we are using it to onboard new hires...

We are using WorkRamp as our global training platform. Whether we are using it to onboard new hires or train team members on the latest talking points before a trade show, they provide us with the flexibility we need to train around any concept at any point. We chose them because of how lightweight they were to deploy and we are excited to continue using them for more use cases.

Response from WorkRamp

Thanks Miranda! We're happy to be partnering with your team @ Bitnami.

Anthony
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Great for onboarding and training

Reviewed on 2016/04/04

I've been using WorkRamp to onboard and train my sales team. It was extremely easy to get up and...

I've been using WorkRamp to onboard and train my sales team. It was extremely easy to get up and running and it's helped me ramp my reps faster than ever. I would highly recommend their software if you're looking to improve your onboarding process.

Response from WorkRamp

Thanks for the review Anthony. Glad we can continue to partner with Lever to improve your onboarding and training process for your team.