Focus Contact Center
Call & Contact Center Software Focus Contact Center
5 /5 (4 reviews) Write a Review!Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Facilities Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
High quality system
Reviewed on 2017/01/12
A multi-channel contact center software and customer service application that caters to all needs of modern businesses – phone, live chat, text, e-mail, web forms and more. Easy to use, quick deployment, good technical support. Customer service has become easier.
Pros
- easy to use interface
- scalability
- friendly API
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Best solution !
Reviewed on 2017/01/13
Focus Contact Center gives a lot of features and is really very easy to use. You need only a web browser and internet connection to work, you can use any phone. Deployment is very fast. If you want to improve customer service, check out this solution.
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
Smart Call Center Software
Reviewed on 2016/10/21
Multi-channel call centre software and customer experience application - feature-rich, intuitive, flexible, easy to deploy and manage.
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
All-in-one contact center platform
Reviewed on 2017/01/12
The Focus Contact Center software is easy to use and implement, very functional and innovative. Plenty of features, a really intuitive administrative console and very competent IT support made us choose the Focus Contact Center communication platform. We have cut down on service time and improved the quality of service.
