Tithe.ly Reviews
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632 Reviews
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Time saver
Reviewed on 2023/01/25
It has saved us a lot of time. Before Tithely took over Elvanto, we had support in our own...
It has saved us a lot of time. Before Tithely took over Elvanto, we had support in our own timezone. Now we get a reply a lot later because it seems to go to the US first, before coming to Australia.
Pros
The pastor before me, never used a CHMS because he thought it would take too long to implement. I started using Elvanto straight away as it saves so much time. All the rosters are now done in Elvanto as well as Service plans. I can generate a report for the annual diocesan returns with a couple of clicks. Very helpful.
Cons
Here in Australia we use Elvanto. More attention seems to be given to the Tithely CHMS. That is disappointing. You can't even sync both platforms.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Church Management software with extra
Reviewed on 2023/01/19
We've been a customer for several years and I've had a good overall experience. I've talked with...
We've been a customer for several years and I've had a good overall experience. I've talked with sales people, custom service, and even a couple of engineers. Across the board, everyone has been friendly and showed a genuine care for our church.I believe they really do care about making a great product for churches to use and that means a lot to me.
Pros
Fairly simple to use. Even with lots of features, there are natural places to go and look for them. There are several extra features that I probably wouldn't have tried as a stand alone, but are really cool. We just implemented the credit card reader through Tithely Pay and it has been really helpful.
Cons
They are still building everything out so there are a few quirks. For instance, we have their larger church management system (Elvanto) which is where I have to go for things like group reporting and kids checkin. If I want to look at online giving or send messages, I've got to go through the tithely interface. If I want our church app, I go through the Tithely interface, but it sends me to another landing page for our app. None of this is a big deal because I know where everything is, but it might take you a few minutes to get familiar with everything.
Reasons for Switching to Tithe.ly
It was the only one that covered everything we wanted. They were great to work with before purchasing, even allowing us to test out the real product.- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A great start
Reviewed on 2023/01/19
Pros
The member directory on the Elvanto side has a lot of options and works well. I think the volunteer management feature is a good inclusion. The online giving component is simple to set up and use.
Cons
There are a lot of features that are great inclusions but could be better. The Tithely Pay POS system is good but too simplistic; transactions aren't categorized on the back end, which makes it difficult for the accounting team. The volunteer management system feels overly complicated and difficult to manage. The language around the notifications and how they work is difficult for the staff to understand and has made it almost unusable for our church. The messaging feature has a lot of potential but seems to be missing some critical pieces, especially around the email blast features (couldn't embed a video link?) The sync between Elvanto and Tithely has been a gigantic headache.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Inexpensive and Feature Rich but Lacking
Reviewed on 2023/01/25
Pros
Many features in one package. It was the main reason we went with Tithely. ChMS, Website, App, Messaging, Events, Media all in one place is a great option at a great price.
Cons
Some of the integration is lacking in capability. I would love to see more ease of use between all the different systems. The website is not as customizable as I would like, lacking some features that are standard on most other builders. When building a website, it can also be difficult to find where you want to be and how to create menus vs pages etc. Customer service has been the part i have been most disappointed with. We paid for the onboarding and yet now have heard nothing in a while and even when we reach out are left wanting more.
Reasons for Choosing Tithe.ly
Our other products were more expensive and did not have the integrations we desired. Our WordPress website was managed by someone connected with the former pastor and was not as responsive since his departure. Vanco was not working for us any longer.Reasons for Switching to Tithe.ly
Price and integrations- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for getting started with online giving
Reviewed on 2023/01/17
Great experience overall, this was something we got as a first-time online giving option and it has...
Great experience overall, this was something we got as a first-time online giving option and it has not disappointed. They continue to release new features all the time and there's a lot of potential for what you can do with it. We only use online giving, but I would like to explore other functions. Customer service is on point.
Pros
Easy to set up and learn as admin. Takes a lot of work off my plate and totally worth the small fee for what it does. One of my favorite features is sending giving statements for the year by email with a click of a button. Boom, done.
Cons
Viewing transactions doesn't always work on mobile. Doesn't load fully, so I have to refresh a couple times.
Alternatives Considered
StripeReasons for Switching to Tithe.ly
Concentration on church giving, not just payment processing.Response from Tithe.ly
Thank you Thomas We love hearing this! Thank you for being a part of the Tithe.ly Family.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Tithe.ly product and performance review
Reviewed on 2023/01/24
Pros
Creating an account, inputting batch giving for non-tithe.ly users, and using the membership components is very easy! The customer service/help desk promptly responds (or as quickly as they can), and sends a transmission of the conversation to your email account.
Cons
Not being able to integrate member data from Tithe.ly to Elvanto, has slowed down my ability to create communities. I look forward to when it is fixed. Having to log into every component (elvanto, Chms) was frustrating. HOWEVER, they have diligently worked to solve this problem. I have to purchase separate accounting software.
Alternatives Considered
GivelifyReasons for Switching to Tithe.ly
The features that were available impressed me enough to present it to the trustees and the pastor as an easier option than the current methods we were using.- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use, customize, and scale!
Reviewed on 2023/01/26
The biggest benefit to this software is knowing what's going on. Reporting is easy and immediate,...
The biggest benefit to this software is knowing what's going on. Reporting is easy and immediate, removing the guesswork and allowing for more robust planning.
Pros
How easy it is to use even for beginners and those for whom technology is difficult/new.
Cons
There are still some features not as robust so we have to use a separate program that doesn't integrate with Breeze/Tithe.ly. Events Manager and externally received donations (PayPal, etc.) are too manual.
Alternatives Considered
Salesforce Service CloudReasons for Choosing Tithe.ly
F1 was too cumbersome to use for our size organization and much more expensive.Switched From
FellowshipOneReasons for Switching to Tithe.ly
Specific to religious organizations- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tithe.LY for our Church has been a useful and effective tool
Reviewed on 2023/01/24
We want to use the tool to increase regular giving which it has helped. We are happy with the...
We want to use the tool to increase regular giving which it has helped. We are happy with the church management to and want to continue to use it more effectively with more training.
Pros
Using Tithe.LY for online giving has been very effective in increased giving and reaching people outside our church who wan to support some of our programs like our Food Panty. It is automated and works great to get us the funds. The church management system has helped us safely store all our member information. We haven't fully used all the program can do for us yet.
Cons
The reports are customizable but not always easy to get it to come out how you would like it. Also the training needs some improvement.
- Industry: Religious Institutions
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All-Access is more than worth each penny we pay!
Reviewed on 2023/01/18
Very positive, We use the app, church management, giving, and will be working on our website with...
Very positive, We use the app, church management, giving, and will be working on our website with it soon. We are so glad we switched and have no intention of ever leaving tithe.ly.
Pros
The fact that I have access to so many different forms of church management and communication was a huge selling point for us.
Cons
The church management with Elvanto took a bit to get used to but they offer courses to help you understand how to use it which were incredibly helpful.
Response from Tithe.ly
Thank you Pastor Jonathan! So glad you're enjoying the access to various forms of church management and communication on a platform built for churches!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to Use Online Giving Platform for Churches
Reviewed on 2023/01/25
I have loved using this. It is an affordable and easy way for us to accept bank and debit card...
I have loved using this. It is an affordable and easy way for us to accept bank and debit card payments.
Pros
I love that we can set up multiple types of funds - pledges, mission, unpledged giving, memorial fund, so that people can share how they want their gift applied to our budget.
Cons
It would be nice if there was a very easy way to set up a link directing people to give to a specific fund type. I think there is a way to do it, but setting this up is not obvious.
Response from Tithe.ly
Thank you Deanna! We love hearing this! Thank you for being a part of the Tithe.ly Family.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Church Management Software
Reviewed on 2023/01/19
Even with the cons listed above, Tithely has been a great experience for us! I wish the website...
Even with the cons listed above, Tithely has been a great experience for us! I wish the website management was more intuitive, but it is so great to be able to manage it all in one place. And it saves us money by managing our website through Tithely. Also, their customer service is amazing! When you are cared for, the annoyances and downsides don't feel so bad because you know that someone is working on it and cares about your experience.
Pros
More intuitive than other management software I have used, customer service is amazing, so great to be able to manage our website and app in one spot, great visuals for tracking giving
Cons
There are some features that just aren't updated well enough yet, like transitioning to Elvanto (a more full feature church management software included in Tithely) and back to Tithely. I haven't found a way that our members can reply directly to email messages sent from Tithely. The website management is nice to have, but it is slightly less intuitive than sites like Squarespace.
Alternatives Considered
Planning CenterReasons for Choosing Tithe.ly
Tithley's price was cheaper and it seemed more intuitive.Reasons for Switching to Tithe.ly
The price and ease of use. It also had all the features we were looking for.- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Tithe.ly - Promising start
Reviewed on 2023/06/20
Tithe.ly offered us the opportunity to grow our online giving and delve into having an app for...
Tithe.ly offered us the opportunity to grow our online giving and delve into having an app for church connection. I think they were more focused on growing and acquiring other platforms and lost sight of serving their customers; keeping the ones they had. After awhile, the hype wore off and the giveaways and flashy Tithe.ly Next presentations just seemed empty as much was promised but little delivered in terms of ongoing support.
Pros
It was very easy to get started and affordable for what was being offered. I started with the free plan to see how members took to it and it was widely accepted. I upgraded due to the management system, messaging, app and website. I like how it was an all-in-one program.
Cons
I mostly disliked the constant bombardment of advertisements to upgrade or integrate with some new product they acquired while the ones they had were still running on Tithe.ly 1.0. The lack of support grew worse over time with the little bubble on the bottom right of the screen of Tithe.ly support was anything but helpful just offering up canned responses or links to outdated information or dead pages.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
What an excellent product
Reviewed on 2023/01/20
We have seen an increase of donations because we have this online feature available and we could...
We have seen an increase of donations because we have this online feature available and we could not have done it without an easy friendly app like tithe.ly.
Pros
Our church members have the commodity of donating with just a click. The platform is very friendly and easy.
Cons
So far we have not have any issues with the software.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best!!
Reviewed on 2023/01/24
Amazing experience! Great support!
Amazing experience! Great support!
Pros
Tithe.ly makes giving for my church easy and even better for church staff!
Cons
No cons! Nothing compares to this application!
- Industry: Construction
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Makes giving easy
Reviewed on 2023/04/24
It's been a good experience. It takes very little time to use.
It's been a good experience. It takes very little time to use.
Pros
The product is very easy to use. I pay everything else on line, so why not this too. Check... what check?
Cons
I can't think of anything I don't like.
Response from Tithe.ly
Thank you Barry! We appreciate your feedback and so happy you're enjoying the features.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall very happy
Reviewed on 2023/01/19
We use Tithe.ly plus Elvanto. It's much more affordable and also MUCH more user friendly. All of my...
We use Tithe.ly plus Elvanto. It's much more affordable and also MUCH more user friendly. All of my staff were able to learn it quickly and are actually utilizing the software on a regular basis. We use the reporting, emailing, and people data functions the most. We use it to organize our weekly volunteers. We also use it as a donor database to track donor giving. We have used it for 1.5 years and have so many more features we plan to put to use in 2023.
Pros
We use Elvanto a LOT, which is owned and integrated by Tithe.ly, much more than we actually use the Tithe.ly software. As Tithe.ly continues to build out it features, we use more and more of it. However, we are extremely happy with Elvanto and the integration between it and Tithe.ly.
Cons
No software can meet 100% of your needs because everyone's needs are so unique. However, Tithe.ly meets more of our needs and also has fabulous customer service that helps whenever needed. We don't plan to switch anytime in the near or distant future.
Reasons for Choosing Tithe.ly
Fellowship One was so expensive and extremely complicated. Our staff did not use it except as an address book because it was just far too complicated to use. We spent more time trying to learn how to access and utilize one function of the software than actually using the software. The reporting feature was the absolute WORST. I ended up calling F1 customer support every time I needed to pull a report and just had them walk me through all the filter to pull the right information. It was like trying to decorde a secret message and I wasted hours and hours trying to get Fellowship One to produce the data I needed. Tithe.ly is much more affordable and much more user friendly. I gave my staff two quick trainings on features they would need and they were able to use it from there. Every once in a while they come to me with questions about how to do something and I only have to show them once or send them one of Tithe.ly's many help articles and they are good to go. It's much more intuitive to use.Reasons for Switching to Tithe.ly
Price, customer service, ease of useResponse from Tithe.ly
Thank you so much Rachel! We love hearing this! And often see that church staff feel supported when using digital tools that help their roles become more efficient. Thanks so much for sharing this with us!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great way to manage a church or non-profit
Reviewed on 2023/01/25
Pros
Tithe'ly offers a seamless integration between multiple platforms to manage a church or non-profit.
Cons
They are constantly improving the integration between the mobile app and the desktop versions but this has not always been a smooth transtion. But the team is open to quick to hearing and resolving issues across platforms.
- Industry: Construction
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Software
Reviewed on 2023/01/24
Great
Great
Pros
Easy to use and it’s convenient for the time of giving to my church.
Cons
Nothing at all. It’s very easy to understand and convenient for giving.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for Non-Profit
Reviewed on 2023/01/31
We love the product, the quick customer service, and the ease of use!
We love the product, the quick customer service, and the ease of use!
Pros
The customer service is amazing and helped to implement the software system from our previous system. It didn't take long and they guided us through the entire process.
Cons
Remembering how to get to some reports and reconciling the deposits from breeze to our bank can me a little more steps than the last system. But not a deal breaker!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product/great value
Reviewed on 2023/02/09
It has been a great, relatively low cost till for a church our size to get into a church management...
It has been a great, relatively low cost till for a church our size to get into a church management system as well as mobile app
Pros
Membership management is a great feature as well as the mobile app and donor tracking
Cons
ChMS cones with an image library that is low quality
Response from Tithe.ly
Thank you Pastor Steve!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent product & so easy to learn.
Reviewed on 2023/01/26
Pros
it is very easy to use & to learn. That was very important to us since our last product was so difficult only 1 person could use it. Here everyone has access to it & learning it & learning new features are very simple. You can't beat the price anywhere so it really a win win for all. I highly recommend Breeze to everyone needing any kind of church management.
Cons
I'm not crazy about having to send some reports into excel, especially since not everyone on the team is proficient in it. But other than that, I think everything else is great.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Elvanto - Church Management System
Reviewed on 2023/01/24
We only use Elvanto (the Church Management part of Tithe.ly) and will continue to use this...
We only use Elvanto (the Church Management part of Tithe.ly) and will continue to use this software. There are constant upgrades happening which only improve the ease of use of this software.
Pros
Elvanto is so easy to use and fully customisable, so we can develop it to suit our Church.
Cons
When we first started using Elvanto, there wasn't sufficient training or even online training available. I think this has now been rectified.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tithe.ly is a game changer
Reviewed on 2023/01/24
Pros
As a church planter, I needed something affordance, easy to implement and effective. Tithe.ly is all of these things. I’ve recruited other churches small and large to Tithe.ly.
Cons
Service planning is not as robust as Planning Center. But there are always improvements coming down the pike.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
River of Life Church
Reviewed on 2023/01/25
When covid hit we found this program and it has changed how we function. The program is pretty...
When covid hit we found this program and it has changed how we function. The program is pretty easy and the costumer service staff are great. I ask a lot of questions and they are always respectful and kind.
Pros
It's easy and customer service is great.
Cons
Do not have any issues with the software so far
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great platform
Reviewed on 2023/01/31
Tithe.ly has been a blessing to our church.
Tithe.ly has been a blessing to our church.
Pros
This software bridges all aspects of our church managments, from our database, our giving, our events and our website. Its all seamless.
Cons
I wish the sign ups platform was different. It's reliant on providing a date, when we'd dont always have a date yet. It confuses our registrants when they try to sign up.