3 reviews

RigER

Digital Oilfield Platform for Energy Service and Rentals

5 /5 (3 reviews) Write a Review!
Overall rating
5
/
5
Value for Money
5
Features
4,5
Ease of Use
5
Customer Support
5
100% recommended this app
3 reviews
Tamara F.
Industry: Oil & Energy
Company size: 11-50 Employees

RigER is easy to use, awesome customer service and support and it has evolving product offerings!

Used Daily for 6-12 months
Reviewed on 2018/07/10
Review Source: Capterra

Simple development and integration process, great customer service and improvements and upgrades to the software happen regularly!

Pros

After spending a ton of money and years on trying to get three other databases up and running RigER ended up being a great solution for us. The team knows the oil and gas industry with all its intricacies and immediately understood what we were looking for. The onboarding/integration process was much easier than anticipated and was extremely smooth. While working through some of the initial bugs, the service team was exceptional...turning changes around very quickly, answering questions and assisting with training. The software makes sense and is easy to use and if you have any issues, the RigER team is there to help. I also love that if there is ever anything that we need to be tweaked or changed they are quick to assist. Their training is improving with video tutorials and webinars!

Cons

As with any software, the biggest con is not knowing how to use all of it's functions. I know there are a lot more features that RigER offers that would be valuable...but I haven't had the time to explore more than the components than needed at the time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Blair K.
Industry: Oil & Energy
Company size: 51-200 Employees

The best software on the market to dispatch oilfield jobs.

Used Daily for 2+ years
Reviewed on 2017/07/26
Review Source: Capterra

We speeded up field ticket processing time and now we invoice our client within 24 hours after job done. Sales and operations process were improved and streamlined which allows us to get more jobs from our clients.

Pros

RigER is a great tool to dispatch jobs quickly, invoice clients faster, and get accurate reports. It has powerful mobile apps, oilfield maps and geo locations, and fast and friendly support!

Cons

Couple of times it took too long to add new features we requested (3-4 weeks). New features was 'polished' several times.

Response from Belca Soft

Thank you for your kind words. We will do our best to improve our service and make our product even better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stan B.

Great Oilfield Rental Software!

Reviewed on 2015/03/03
Review Source: Capterra

Our mission is to bring our customers to the highest level of satisfaction. Since many years RigER helps us achieve this goal by providing clear and easy-to-use interface together with various management tools that automate every aspect of our day-to-day activities.

RigER is always at our fingertips, ready to assist our business.

Rating breakdown

Ease of Use
Customer Support