When I needed assistance, I got just that. No runaround, no leading, straight answers, and confirmations. As I've stated, you will have to take some time to learn the program but it's for the benefit of alleviating management tasks. Have questions, you can always call customer service to fulfill any lingering questions/doubts. I'm more than happy with my experience and I relaying my appreciation to others has provided others with the same positive experience!
Ease of access is something every project manager, team, boss, or client, looks for in much of the planning process. Provided within the Excel Spreadsheet, helping to better utilize WorkOtter, are different resources which enable easier accessibility. As a project manager, efficiency is something I'm always looking for, without having to go through the hurdles of worrying about maintaining organization. The WorkOtter forecasts enable me to see the efficiency/productivity of different departments/projects within the company without having to recreate the wheel. It also allows me to see how different members of the team are keeping up with responsibilities – effectively managing productivity all at once – and keep track of workload. Certain projects will burden team members, but it’s difficult to assess without a system that provides that resource and WorkOtter provides the analyses to highlight areas of need be it hiring new staff or contracting. I can use the resource management and capacity features to increase productivity while also enabling the Open API's to connect with other systems. Data collecting on WorkOtter allows for presumptive planning by stretching projects out to better visualize productivity of tasks. The project timeline keeps managers focused on what’s coming up, what’s overdue, and what’s been completed. It’s more than just a list of dates but a visual tool that is color-coded and for those who want to move from the usual, basic, calendar and date method.
Getting started can be a little overwhelming. There are a lot of features and it takes a bit of time to get comfortable with the platform. I had to sit down and study it in order to feel truly comfortable and this is something that could get in the way for others who aren't apt to figuring things out on their own.
It is an incredibly useful PM-system and it really helps the PMs to manage their projects. In addition, it has an outstanding dashboard option which makes it easy to generate real time dashboard reports. This means that the PM can focus on running his/her projects and can communicate adequately with management without having to spend hours on weekly reports.
Trust me, I have been there as a PMO and with other systems, the PMs have to agonize over reports. WorkOtter enables generating reports with the flick of a finger (literally)!
Another benefit is resource management, which is often missing in PM systems. They often make it easy to assign resources to tasks, but it doesn't help if you can't see who is over allocated. With WorkOtter, it is easy to see and also to move resources between tasks.
Finally, WorkOtter syncs with 'familiar' tools such as MS Project or Jira. This made it easier for me to get to use it, as I have lots of experience with them.
I have used numerous PM software systems and they each tend to focus on certain features. WorkOtter has numerous features which means it makes it much easier for PMs to manage their projects.
For example, it has a section to initiate requests, which is usually missing. It has comprehensive resource management and the reporting module is an absolute dream!
I could go on and on, but this section has specifically asked for what I like "most"!
I am a PMP-certified PM and, as such, am really particular about PM-software. I have used industry standard software for a number of years and when one takes a look at WorkOtter, one can see immediately that that one has been short changed. WorkOtter is the ONLY software system that I have used that has features that should be basic in any PM-system.
I personally really like the interactive nature of the system, but I think that slightly less technical users may need to undergo a learning curve in order to get the full benefit. Imagine graphs that can be dissected and dragged and dropped to look more meaningful! Yes, you may need to try a bit to get it right, but once you get the hang of it, you will fly!
There are so many benefits WorkOtter has brought to our company. We never realized how broken our communication was before using the software. We were not meeting deadlines and everyone always seemed to be on a different page when it came to making decisions. Communication is key when it comes to project management, WorkOtter helped us realize that.
We use WorkOtter for all project management in our department. Specifically, we use the software to create tasks, modify deadlines, and prioritize projects according to budget and objectives. With the help of the analytical tools in the Dashboard, we were able to stay consistent with reporting and making decisions. It was also great that we can customize dashboards according to the user role.
Not only does it have amazing features, but it also created a supportive and team building work environment. The software automates team collaboration and has brought us together as an organization in many ways. You can easily keep track of status on tasks, and easily assign team members with work. So, you will be always on time. Our communication as a whole has never been better.
By far the best product we've used!
The software has brought so many positive features to our company. I couldn't find any significant drawbacks.
First of all, we are happy we picked WorkOtter because now it’s easier to see what my collaborators are doing and if they do it well. Also, we are more organised and the efficiency is better now and it was a problem in my company because we made a good work but we had long time results. Also, WorkOtter hadn’t some surprises like putting pressure to buy more and it made us more comfortable with this software.
The thing I’ve liked the most was that it is a complex program, with many features, but it is very easy to use. For example, a nice feature which I loved was that me, as a manager, I could subscribe to reports and after that I’ve received a lot of information directly on my e-mail and I think this is great for managers to see how is the specific project going and where they can work too to make it better. Also, on my e-mail I got all updates, but I got attached dashboards.
Also, another thing I’ve liked were the interactive visuals inside reports and I mean by that I could see all the work using infographics and custom the schedule, see my workers’ individual work. With that, I could understand all the complex data easier, discover patterns and find the problems of my workers so that I could talk to them.
I think WorkOtter is the best software I’ve ever user. I thought it will have some problems which I’ve discovered on other softwares like this but I can’t complain about nothing because all was good for me and we were happy because we choose the right software and I hope it won’t disappoint us in the future.
A professional project management tool that can be utilized to ensure a higher ROI.
The app comes with awesome features like exhaustive project planning tools, portfolio management modules, human resource allocation and collaboration with team members, useful professional reports and charting options and several utilities that make life easier for managers like me.
I am fascinated to see how easily I can create a LCM (Life Cycle Model) flowchart and assign tasks to my team members in no time. Moreover I can track performance of my team members vividly and can take adequate actions as and when required.
The data is laid out neatly and can be accessed with a few clicks. The datasheets can also easily be downloaded and mailed. In addition any datasheet in Excel or CSV format can directly be uploaded and integrated to the online database without any hassle.
But above all I appreciate the clean and easy-to-use interface that makes my job faster and more efficient. The simplified approach ultimately saves me recurring cost, execution time and corporate resources. Just imagine that one can even customize and relocate the columns in the datasheets!
I cannot ignore the fact that WorkOtter is affordable and I do not have to spend money like water for the product. In reality a business can reduce managerial cost by a significant limit by using the wonderful cost-effective software!
The last but not the least, as the tool utilizes the most contemporary SaaS architecture, I am happy to believe that the app is fully secure and my data is protected.
WorkOtter does what it should do serving the objective of a sophisticated project management application and it is difficult to find a loophole in it.
However it gives a scope of improvement when the web version and the mobile version are compared closely as a few features are desktop-only and are not available on the mobile version of the app. Nevertheless the mobile app is equally fast and useful.
Though I have already praised the UI greatly, it could be better if it could offer users a few color schemes or skin templates to choose from to customize the interface.
It was a wonderful and satisfying experience with WorkOtter. I must admit there were challenges but their 30 days implementation plan really worked wonder. We were never worried because the support teams were really knowledgeable and were there to support us until we have successfully have deployed the system.
One thing that I really liked about Workotter is the way how we can customize the displays. It gives Project Managers a lot of flexibility to customize the dashboard into his own style. It offers simple and a very easy way on how to create your own custom menu, where you can assign your own categories and reports. This saves a lot of time getting the right information or data that you want. Truly, this is one of the strong assets of Workotter. Another great thing about WorkOtter is their support team. they have answered my queries in the fastest manner and more importantly they are friendly. They have handled all of my queries during the 30 days implementation and so far I am more than satisfied with their support.
As per evaluation, so far we are very happy with Workotter. Though, we encountered some challenges setting it up, but all of those are just minor concerns that has been fixed already. The experience so far has been great. They have an amazing support that helps us set our business up and running. We know we made the right choice with Workotter.
WorkOtter has been great so far! I am usually a bit nervous whenever we pick up a new piece of software to start using, especially with something as critical as project management tools. The WorkOtter support team was great with onboarding and getting the team up to speed relatively quickly.
Now that we've got the software set up and have had some time to move our projects over, we're starting to see the full benefits. The email reports have been great and were really easy to customize to my liking.
Clean dashboards seem to be a really popular feature these days and WorkOtter's are pretty great. I like that I can keep the information I need right at the top and have other, less important information pushed down the page. Customizing the layout to my preferences was straightforward.
If there's something that catches my attention in the dashboard, I will usually drill down into the more detailed view and export that data into Excel where I can do my own manipulations.
Since I'm still a bit more comfortable with Microsoft Project for a few edge cases, I like that integration between the two pieces of software is straightforward. Usually, I try to avoid exporting though, because the built-in tools in WorkOtter almost always cover my use case if I just put in a bit of effort to learn them.
All in all, my experience with the software has been great. It's comforting to know that if any questions do come up, the support team is always responsive.
No major complaints about the software, once we got used to the fact that it's entirely cloud based and some features are desktop only.
We became better organized on the portfolio and projects levels. We have better control on smaller things, which always slip away. The most important outcome is that we can see the better picture now and make better decisions.
I'd like specifically highlight Dashboards, Reports and the whole entire set of available analytical tools. It's very easy to set them up and adjust on the fly. So, you can make better decisions in very short times. Also, all the dashboards are tailored to the user's role. Moreover, you can build your own dashboards, which is very helpful.
It's very easy and convenient to start using the solution, but at the same time it has advanced PM features (issues, risks, changes, status reporting).
You can easily keep track of status on the projects and assigned team members with work, So, you will be always on time.
System has various very useful 2-way integrations with other ones like JIRA, Excel and Microsoft Project. So, you will never feel the pain of system migration.
This solution is so powerful, I couldn't find any significant drawbacks. English is the only language supported and there is single currency available, but I do believe that this is just a matter of time and would be solved very soon.
Ilya and her team were rock stars and made implementing the project and portfolio features so easy on us.
We also appreciate your willingness to share your dashboards with our other users via the dashboard library.
We have had many positive comments on the resource and executive dashboard you built and your willingness to "pay it forward" is a testament to your passion for PPM practices!
As a project manager I am always looking for ways to add a visual aspect of projects to share with my team and with WorkOtter's dashboards I can make this happen. Role management is also a great way to keep my team organized and focused on only the data and elements that they need to see.
The resource management tool is a lifesaver. It allows me to track my team's utilization as well as scale up or down the resources I need to get any project completed on time and under budget - without burning out my team members.
MS Project sync is another excellent feature to get a project started in WorkOtter. I can work out the details I need regarding my project privately via MS Project and then upload it to WorkOtter so that my team can view the plans, resources and budgets as needed. The option to continue working in MS Project or switch entirely to WorkOtter is valuable and seamless.
I also find the ability to easily create custom reporting on the fly a feature of great importance. Quite frequently I am called upon to present timelines, budgets or resource constraints which makes it helpful to present data in an easily readable format to my customers or executives in a timely manner.
WorkOtter is a great tool in a market of sub par competitors. If you are a Program /Project Manager, Solution Designer or Developer, WorkOtter will help you stay on track and remain informed of your responsibilities and those of your team members.
The dashboards are easy to create and full of valuable information. The role management capability is crucial to managing resources and budgets. The governance model helps team members understand the work flow and how things get done.
The software needs to be more flexible to integrate with 3rd party solutions outside of MS project. There is no way to track time inside of the application via timer.
I really love how simple the tool really is, with that I mean, if a have a new Junior PM or Project coordinator in the team, will be easy for that collegue to get into track very quicky, is not like other tools where you have to spend hours and hours in training. Next to that, the tool also provides with amaizing advanced PM features that allows me to have everything under control, create reports, update status, check changes and all that.
Another great part of the software is how interactive the reports are, as a Project Manager i am always looking to provide with information in the most simple way possible, WorkOtter allows me to do that but without leaving behind the visual and interactive side of it.
A project usually mean time and time will ALWAYS mean money, one of our favorite tools as PM in order to have time under control are the Gantt charts, WorkOtter offer me a great variaty of interactive features in order to make my charts more useful and correlative at the same time, is incredible the amount of information that you can get from a good structurated Gantt charts, thanks to this tool now I can provide the status to the folks almost everyday without spending hours updating the chart and the info.
I will like to been able to personalize the user guide interface of the software according to a specific project or company, this talking about branding and marketing. For example, when I am in a meeting been able to personalize the reports and tools
Having used many different project management tools, WorkOtter seems to take the best of each and combine it into one system. As someone who leads a team, it's been fairly easy for me to onboard project managers and other stakeholders who need access to our projects and workflows.
I really like the ability to customize displays as different members of our management team prefer to view the dashboard in other configurations. It makes working with a team pretty simple and allows us to constantly adapt as we build out our projects through the software. There are a lot of ways to automate aspects of team collaboration which has been helpful for us not having to delegate those tasks to someone else. It's been easy to get our team to buy into the system with the email updates sent out to our management team. Naturally with any new software certain members of the team aren't as quick to learn the whole system but the emails allow those who aren't as comfortable on the platform get a snapshot of various projects and extract the necessary data. The software also integrates with a number of other web apps and software using their API's so we've been able to continue to use our favorite tools and we are now using them more efficiently since it's tied into our project management system.
No glaring issues with the software, everything has been working well. There are some features we use regularly that are only available in the desktop version but it hasn't really prevented us from doing what we need to do.
I am the Senior Project Manager for a Digital Marketing Agency and have been doing project management work for over 20 years using Microsoft Project primarily. The greatest advantage WorkOtter provides is the ability to do project setup once and then iterate through changes to the project plan such as scope increases, new requirements, changes to the resources needed to support the project and even group interdisciplinary projects into portfolios at the click of the mouse. A project manager the ability to take advantage of the automated features of WorkOtter such as data analytics and visualization to show the most critical executive the status of things (good and bad) in a matter of minutes vice hours and days.
The learning curve to become highly proficient with the software is significant. However, the return on your investment of time to learn the intimate capabilities of the software is high. You will recoup all the time spent leaning how to use WorkOtter through the reduction in time to manipulate the project to show a detailed performance picture for the work being done.
We're saving time and blowing our old time-consuming processes away which drives our profitability.
My team's view on our PMO forecasting has never been more positive. WorkOtter lets me easily track and manage the assignments of resources while juggling multiple programs and client needs. None of my other tools have been hindered since I can hook right into MS Project and still provide the other reports my stakeholders are looking for. Plus there are some new reports within WorkOtter that give a new view into the allocation without having to re-schedule planning in another tool. Scheduling the reporting outputs into weekly emails is a cool feature, and has worked well by eliminating standing meetings that previously took too much time to cover the resourcing status to various directors. Team forecasting has greatly improved since being introduced into WorkOtter, and that saves us from finding out from clients where projects are either over or under allocated. Now we have the views to address needs with much more agility. The sandbox tool for project and portfolio planning helps our teams in planning sessions without having to save off multiple baselines before committing to our selected revisions.
We really like the ability to configure the questions, fields and layouts of the responsive interface. It would be great if we could apply our own theme to the skin of the layout to match our branding for our internal users.
Well, me and my team used to manage all our projects with MS Project but the integration with Jira never worked quite well so I was looking for a different solution and I had a very positive experience with WorkOtter.
Something that really surprised me was the support team, they were amazing and helped us out during the entire transition process which was a great deal as my team was overloaded and could not leave their daily jobs to work exclusively on this software transition.
One other thing that seems simple but was a big deal for us is that WorkOtter send reports to users emails automatically. We have to do that a lot during the day and it saves time.
I am from Brazil and they support English only. I already mailed them with this suggestion but no ETA yet.
I can easily keep track of the tasks, issues and risks. It also makes budget allocation very easy. Instant sharing and cloud platform makes it a very easy, efficient and handy tool.
The thing I like most about WorkOtter is that it is cloud based and so it can be used collaboratively within a large group without any issue. And that enables real time update and tracking making it very efficient.
Tons of necessary features like interactive dashboard, gantt chart, PM features, forecasting, budgeting etc makes it a must have tool for project management.
The dashboards are tailored to type of user, customizable reports, instant sharing, automatic distribution are some of the most desired features.
Compatibility with excel and microsoft project is a big plus.
I am using it for about two years and really satisfied with it.
No notable cons, but aesthetically could be a little more attractive. But still does the job enough.
This software keep me on track on all my projects that I am working on. It keeps me organized, efficient so that I could finish my project on time.
Accomplishing my work with WorkOtter has never been easier. It is so user friendly, and planning and scheduling can be done in a jiffy with Resource Management. One of the best features is Microsoft Project integration because I could download my work directly to Microsoft Excel.
I simply love the functions of WorkOtter and there is nothing that I can think of needs to be improve. However, it would be great if there are more than one language to choose from while using of the software, in the event that people from Asia would like to use or purchase the product for business.
What I like the most about Work Otter is how simple and intuitive it is to work with and I am saying that compared to all other systems I've tried before. Overall it can be simple but it has advanced features that come in handy for a project manager, features such as status reporting, risks mitigation, changes to the project etc.
Another feature that made a huge difference is that I can subscribe to a certain report and WorkOtter sends me regular emails with updates so I don't have to log in all the time to see what's happening to my project.
I am not a fan of cloud based systems and that's how Work Otter works but so far it's working so let's see how it goes...
WorkOtter allows us to actively manage our projects and it has rich functions available to customize, create, and track any and every part of the project from every stage. It is used in any sector that needs project management. It really hits the nail on the head when it comes to resource management and organization. It also has a custom feel because it can be tailored depending on the customer sometimes. This aids in productivity because it is adequately sets up the system for our company's needs. As far as usability the product is great because it it simple and easy to learn. The tool is also great because it can integrate with Jira and MS project. We have several teams that use JIRA and MS Project and the integration makes it easier for our productivity. One of our favorite features are the dashboards because it also helps identify issues quickly and get to the really meat of the project faster. We have worked with several different PPM tools and WorkOtter is definitely one of the best products for PPM out there.
It really hits the nail on the head when it comes to Portfolio management, Resource Management, and organization. It also has a custom feel because it can be tailored depending on the customer needs. Furthermore, the integration between JIRA and MS Project is a plus because they are commonly used in many companies.
The graphics are good, and I realize it is an incredibly dense program, but even more enhanced graphics and general layouts would help from an aesthetic standpoint.
The start-up process has been fun. The dashboard has been a one stop interface for all project data, a way to access everything our project teams use for complex and simple projects. It has been very powerful.
The views are easy to customize. You can analyze resource needs versus just someone asking for additional resources. There are numerous report templates built in eliminating your having to build them from scratch. The dashboard is very interactive. You can arrange projects and then perform "what ifs". In the management view, you can compare actual actual hours to forecasted hours. Resource titles can be set-up to view the dashboard in ways to fit that resource's needs. Managing projects, resources, workflows are in one place. You do not have to move between different applications to find important information.
No specific negative input as of now. Some of our processes weren't set-up therefore, it took us some initial work before beginning to input data into WorkOtter.
Work Otter has a clean and straightforward interface, with interactive visuals you can customize inside the reports. It also presents an excellent array of features for project managers and support for integrating other tools like Excel, Microsoft Project etc.
It was nor complex at all to get started with and the whole system has a clean and up-to-date appearance, very intuitive which made it easy for me to figure out the basics of how to use it within a few minutes. Best PM system I ever used.
I would like to have local storage options, the only storage option currently available is Cloud and I am not really sure if this will work forever.
Supporting a team spread between India, United States and Brazil is not easy and I had a hard time getting everybody on the same page but Workotter was the perfect tool to fix this gap.
All dashboards are customized to the user's role so I can determine exactly levels of access, views, authorizations I want them to have, this way I protect the data and ensure a safe environment.
Something I noticed a huge improvement is the project overall tracking. All my Team members find it easy to keep up with the assigned activities and have proper tracking of each project status and time and resources spent. Everything is great so far.
This software transformed how our supply team handled our projects, this has given us complete control of each activity, and increased our productivity dramatically.
So, this program has done more for our company than any other that we have tried in the past.
WorkOtter is a complete project management tool, it has a simple user interface, much simpler than some other of its competitors, but is also has advanced PM features as well.
You can customize it to look basically just like you want it, if you want, you can arrange your projects in a portfolio, for example.
Any PM tool needs great storage as well, and WorkOtter gives you unlimited storage so you can link and attach documents without worrying about size.
You can assign tasks to other team members, and you can easily check status and track activity times as well.
So, this is easily the most complete, user friendly and usefull Project Management tool I have ever tried. Definitely recommend it.
Since I work with 4 different product categories in my company, the aspect I like the most about Work Otter is the ability of building project portfolios according to the category or work force I am working on for example. Before purchasing this software I had the chance to have a free live trial, the team was very supportive and patient showing all available features. WorkOtter was an affordable ppm considering the other options I had in hand.
WorkOtter in available only in English and I have employees in other countries, they understand English but not really well. It would be good to have it available in other languages.
I work with a team of senior and junior analysts so the intuitive interface that WorkOtter provides facilitates the work of knowledge multiplication and sharing of ideas. Being reasonably priced I was able to expand it to our other facilities and the team could use it to share their projects to each other more efficiently, due to the superb cross-project visibility, best practices were used among them. I can definitely point out the timesheets, reports and customizable dashboards as a positive feature, the visibility of information are to our team are as important as the content itself, so it took that on our advantage.
We have facilities around the world, I would like to suggest the app for our other sites, but English is the only language available.
A project being completed smoother than ever before, since everyone is kept up to date on reports and completion of goals.
I've never used a Management Software with my team, so I was very impressed with how easy it was to get things started and customized to fit our needs. It was extremely nice to be able to quickly interact with the team by knowing all of the updates made to our projects and the deadlines that were completed and by who.
All reports of status were emailed to the rest of the team - so even if they were off work, or out of the office they still know what is going on.
Our project was very big, so the unlimited storage space was an instant plus for us too!
Honestly, the team loves it. However, it will be nice once there are more languages available. We have a team member who's native language is Spanish so we had to help him along the way with learning the software.