Whip Around Reviews

Pros

Right from the start i found this software easy to use, easy to integrate and easy to maintain. It takes alot of the hassle out of Fleet management for the managers as well as the drivers. With the recent addition of the Maintenance section, we've been able to keep better track of upcoming services and certifications resulting in less down time for the fleet.

Cons

Customization of the reports would be a benefit as well as being able to assign annual inspection dates, for CVIP or other certifications, to vehicles instead of relying on the reminders section. having it auto populate in the maintenance section when due.

Pros

As a transportation manager and coordinator, I've been very happy with Whip Around. I only have a small fleet, the vehicles are offsite from the office and the maintenance team is offsite as well. This software allows us to coordinate between the different areas that are remote from one another.

Cons

I would only change one thing. It would be nice that the scheduled services could be linked directly to the PM and Lift inspections.

Pros

The program is very user friendly, driver find the app easy to use. The programs allows us to ensure we are update to date with any faults and maintenances issues.

Cons

We have no issues at this time we are very happy with the program

Pros

We use Whip Around every day for our Pre and Post Trip Inspections for our entire fleet which is about 30 trucks and drivers. It's very simplistic for the administrator as far as customization. And it's very easy for the end users (our drivers) to use. It also helps our Fleet Maintenance Department track faults and needed repairs.

Cons

Our company has been using this software for the last few years. However, being new to the company, I personally have only been using it for the past 5 months. But so far, I can honestly say, there's not too much this software is lacking.

Pros

The ability for me to know that my vehicles are maintained and in good condition on a daily basis, without me having to be out there inspecting them myself is great!

Cons

At this time there is no issue I have with Whip around and think that they development team is doing an exceptional job!

Pros

Easy to use, much better than paper, the dashboard is user-friendly, most importantly the system allows you to customize your forms giving you the data you want and eliminating the data you don't need, excellent program

Cons

My only issue with the software was my initial contact with the salesperson, he told me about a special offer that was much less expensive than the actual program cost, when I signed up for the program they knew who this person was and were upset that he made this offer, they were also unwilling to grant it to me. This was very frustrating but I like the program so much I signed up anyway

Pros

In our day to day operations we have numerous people driving the same vehicle, keeping up with damage and missing inventory items - whip around asked the standard questions to every user giving us continuity with every inspection

Cons

Nothing - it has made our business operate much better

Pros

The ability to give our drivers the tools needed to report any problems they have with the equipment. It no longer takes a day for the Maintenance dept to get the paper DVIR's its instant. Once the driver submits it on the app it goes directly over, its that easy! I cant tell you the time and money that we are saving with this system.

Cons

None to add.............................

Pros

The ease of set up, use and train ability. This product is easy for drivers of all ages can operate the application.

Cons

The option to do more than one pre trip inspection on the same vehicle in one day without an alert notification asking if you are sure you want to proceed because an inspection has already occurred earlier that day.

Pros

Paperless product & easy to use. The support staff are great and easy to get in touch with

Cons

I wish they did more, but we've have found many uses for the software to help us manager.

Pros

This app has let our drivers do their daily DVIR check and automatically notify our office and mechanics if there are any issues that need to be resolved (with pictures!)

Cons

There isn't much about the software that we dislike, but rather things that are lacking (at time of this review). Overall Whiparound has been pretty receptive with our input of suggestions and ideas, so anything on our short list of items to add will most likely be a future update.

Pros

- Ease of use for the management team as well as the individuals performing the software
- Very user-friendly interface on the desktop and mobile websites
- Easy enrollments via SMS invites in which, post-install, the login process is automated
- very easy product to train others on
- inspection forms are 100% customizable
- the support team has a very quick response time, while being very knowledgeable and efficient

Cons

- no expense tracking
- no option to set service reminders

Pros

I appreciate the ease of use! The support staff on hand is also very helpful.

Cons

The exporting function transfers more information than we need. I am sure it works just fine outside of our specific usage.

Pros

The ability for communication thru pictures and reports

Cons

Nothing - wish I new if it was DOT certified

Pros

Our drivers like this app for its ease of use. Our office loves this app for the hassle-free oversight it provides.

Cons

The ability to *ping* a driver to remind them to enter inspections would be nice, or some form of daily reminder.

Pros

Easy to use and you can set up your inspections as how your fleet is out fitted. Very good support and always willing to help with any problems.

Cons

Would be nice to have a space to put a bus out of service for a mechanical problem so the driver can see if it is in service or out of service right away.

Pros

With Whip Around I stay updated with my fleets condition on a daily basis.
Every start and end of shift I get an updated review of the vehicles condition sent to my inbox. Their software allows me to review vehicle stats to keep me compliant.

Cons

not knowing UK laws regarding transport. But after speaking to the director, he took it all on board.

Pros

Easily lets drivers tell us if there are any issues with their trucks

Cons

Would be nice if it was linked to GPS so that a vehicle would not start unless Whip Around was performed with in 24 hours

Pros

How flexible it is with customizing to your specific requirements

Cons

Compatibility with mobiles needs a bit of work

Pros

I love the ease of use in the app, our employees had very little issues with converting to a digital vehicle inspection system.

Cons

I would like to have more preventative maintenance options and reminders

Pros

The software is very simple to use. Easy to customize. Easy for the drivers to use. The only complaints we hear are from those that weren't doing the inspections do begin with.

Cons

I wish we would have had it sooner. It would be nice to have all the options for the original price.

Pros

Its easy to use. the phone app is great!

Cons

The picture icons are a little hard to understand during the building of the form.

Pros

So simple to set up a profile and get your pre-trips done, once completed its automatically sent to your inbox for easy record keeping [set a rule within your inbox to have pre-trips sent to a separate​ folder, very handy]

Cons

for the size of our business,​​ I found $20 USD a bit much as we have a staff of 2 and a small fleet. But still worth it!

Pros

Once you get it set up, the users just need to download the app and start doing inspections. No training required. Whip Around support is amazing too. Every time I reached out for help, they've gone out of their way to make sure we're good to go.

Cons

I wish I would have discovered it sooner.

Pros

Customizable functions to meet your industry needs, document and record retention is a definite plus!

Cons

Creating a custom form can be a little daunting, but the team at Whip Around is always willing to assist with that.