---
description: Learn how Microsoft Teams can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Microsoft Teams Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Microsoft Teams](/software/105615/microsoft-teams)

# Microsoft Teams

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> Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.
> 
> Verdict: Rated **4.5/5** by 11155 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Microsoft Teams

\* Consolidates chat, meetings, calling, and file collaboration in one platform, reducing context switching across separate tools.&#10;\* End-to-end encryption across chats, calls, meetings, and files protects sensitive information at the communication layer.&#10;\* Real-time co-authoring of Microsoft 365 documents (Word, Excel, PowerPoint, OneNote, SharePoint) is available without leaving the platform, keeping document workflows inside the collaboration environment.&#10;\* Live captions and transcription in over 30 languages support inclusive participation for hybrid and remote teams across geographies.&#10;\* Scales from small team collaboration to organization-wide live events with up to 10,000 attendees, accommodating growth without platform changes.&#10;\* Integration with Microsoft 365 apps and third-party services centralizes workflows and reduces the need to switch between disconnected tools.&#10;\* Centralized IT administration and Microsoft 365 Security and Compliance Center controls give enterprise teams governance over collaboration, meetings, calling, and apps.&#10;\* Copilot in Teams (requires Microsoft 365 Copilot license) generates meeting recaps, action items, and follow-up suggestions, reducing manual post-meeting work.&#10;\* Cloud-based phone system with support for Phone System, Calling Plan, and Direct Routing eliminates reliance on separate phone infrastructure for global business calling.&#10;\* Frontline worker tools including scheduling and shift management address the collaboration needs of factory-floor and retail employees alongside knowledge workers.&#10;\* Certified hardware support for one-touch meeting join, intelligent speakers, and hybrid meeting rooms extends the platform to physical workspace environments.&#10;\* Healthcare-specific secure chat, video, and voice tools provide a compliant communication hub for clinical and administrative teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11155 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: R76,00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Basque, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Iran, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Scottish Gaelic, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Vietnamese, Welsh, quz
- **Available Countries**: Afghanistan, Albania, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Denmark and 57 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Annotations
- Application Management
- Assignment Management
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Brainstorming
- Breakout Rooms
- CRM
- Calendar Management

## Integrations (269 total)

- 8x8 Work
- ADFS Server Windows 2019
- ADP Global Payroll
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- ActiveDirectory Domain Controller for Windows 2016
- Adobe Acrobat
- Adobe Acrobat Sign
- Adobe Export PDF
- Airtable
- Amazon Aurora
- Amazon Aurora Serverless V2
- Amazon EC2

... and 254 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Instant Messaging Software](https://www.getapp.za.com/directory/320/instant-messaging-chat/software)

## Related Categories

- [Instant Messaging Software](https://www.getapp.za.com/directory/320/instant-messaging-chat/software)
- [Video Conferencing Software](https://www.getapp.za.com/directory/528/video-conferencing/software)
- [Meeting Software](https://www.getapp.za.com/directory/881/meeting/software)
- [Team Communication Software](https://www.getapp.za.com/directory/1257/team-communication/software)
- [Web Conferencing Software](https://www.getapp.za.com/directory/110/web-conferencing/software)

## Alternatives

1. [Zoom Workplace](https://www.getapp.za.com/software/111633/zoom) — 4.6/5 (14679 reviews)
2. [Google Workspace](https://www.getapp.za.com/software/90761/google-apps-for-business) — 4.7/5 (17707 reviews)
3. [Google Meet](https://www.getapp.za.com/software/121823/google-hangouts) — 4.5/5 (12173 reviews)
4. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24203 reviews)
5. [GoTo Meeting](https://www.getapp.za.com/software/20464/gotomeeting) — 4.4/5 (11531 reviews)

## Reviews

### "An extraordinary business communication and collaboration platform" — 5.0/5

> **Bruno** | *23 July 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: I had the opportunity to use Microsoft Teams during my work as an IT Marketing Intern for Traveledex. I can say without hesitation that this software has a lot of advantages. Firstly, the program offers deep integration with other Microsoft Office software, such as Word, Excel, PowerPoint, and others.&#10;&#10;Another advantage is that Microsoft Teams allows you to share files between users and conveniently schedule meetings with other team members. After that, the software also offers 1-on-1 chats, channel discussions, video calls, screen sharing, and phone calls.
> 
> **Cons**: Unfortunately, the program has a few significant disadvantages. One of them is the high system requirements and the lack of optimisation, which makes the software perform poorly on low-end hardware. Another problem is long loading times, especially when switching between teams or even channels.&#10;&#10;Microsoft Teams has an overly complicated interface because it has to offer almost all of its services through one platform. The last thing that could be considered a disadvantage is the software’s extreme reliance on SharePoint and your own OneDrive, which, in my opinion, is a big issue since you will spend most of your time having to save files there.
> 
> Overall, my opinion about the software is mostly positive. I had a great experience with it and think that it is a great piece of software for business communication and collaboration. In my opinion, Microsoft Teams is an incredibly versatile solution that can scale from small startups to enterprise-level organisations. I would highly recommend it to any company, big or small.

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### "Microsoft Teams- Is it worth it?" — 4.0/5

> **Cyrene Joy** | *18 July 2026* | Commercial Real Estate | Recommendation rating: 2.0/10
> 
> **Pros**: I have really like Microsoft Teams aside from its convenience to use  its easy to access.  With regards with communication and meetings with other professional I have easy communication on them, that makes collaboration pn the&#10;projects easy by coordinatinating features on the app, you can also assign the calls and filters during meetings also you directly message the concerns on your team members by the teams feature for meeting lauout options which you can different views and layout that will allow you to have an easy view of the meeting without affecting tge pther participants. In terms pf project management its add centralized communication, real time coordination to the team members and easy file sharing for easier project outs on the office.
> 
> **Cons**: For cons of microsoft teams in terms of money we have higher cost of best features, customer suppor may not always have provide quick solutions ons some concerns, For new users we have difficulty in learning curve on the app, Alot of notifications pops up on the app the app that affects the communication. New users are also have difficulty in file origanizations same with the administrative controls. The Mocrosoft teams area also have limited features on project management tools compare to other project management apps/tools.
> 
> Overall, Microsoft Teams is a robust and reliable collaboration platform that streamlines communication, virtual meetings, file sharing, and teamwork within a single workspace. Its seamless integration with Microsoft 365 applications enables teams to collaborate on documents in real time, share information efficiently, and improve overall productivity, making it well suited for both remote and hybrid work environments.&#10;&#10;Despite its strengths, Microsoft Teams has some limitations. Certain advanced features are only available through higher-tier Microsoft 365 subscriptions, which may not be cost-effective for smaller organizations. New users may also require time to become familiar with its wide range of features and interface, while frequent notifications can sometimes contribute to information overload. In addition, customization options are restricted by organizational policies and administrative settings, limiting the level of personalization available to users. Although Teams includes basic task management capabilities, it does not offer the comprehensive project management features found in dedicated project management software.&#10;&#10;Overall, Microsoft Teams remains an effective and versatile collaboration tool that enhances communication, teamwork, and operational efficiency. When combined with complementary project management applications, it can provide an even more comprehensive solution for managing projects and supporting organizational success.

-----

### "Mid-Range Platform for Team Communication" — 3.0/5

> **Ashley** | *18 August 2026* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: It makes it easy to communicate with your team members both on an individual level and also on a team level. For the most part it is easy to use for the essentials like sharing files, getting on meetings, and more. There are not a lot of options to customize the platform, so the importance of that may vary by team.
> 
> **Cons**: It leaves your status yellow way too fast, can be used as a tool for upper management to really micro manage what you are doing with your time. It could have more features such as adding channels as a space to collaborate as well.

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### "Powerful Collaboration Tool That Keeps Teams Connected" — 5.0/5

> **Ashley** | *21 May 2026* | Maritime | Recommendation rating: 7.0/10
> 
> **Pros**: Microsoft Teams has become an essential part of our daily workflow. It combines chat, video meetings, file sharing, and collaboration tools into one platform, making it easy to stay connected whether your team is in the office or working remotely.&#10;&#10;One of the features I appreciate most is how seamlessly Teams integrates with Microsoft 365 applications like Outlook, Word, Excel, and SharePoint. Scheduling meetings, sharing documents, and collaborating in real time is incredibly efficient. The chat feature is intuitive, and organizing conversations by channels helps keep projects and communications well structured.&#10;&#10;The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects. Teams also makes it easy to communicate with internal employees and external partners.
> 
> **Cons**: Integrating data from File Explorer to MS Teams based files was a significant undertaking and very labor instensive to recreate folders that matched the same format from File Explorer. Additionally, another drawback is that Teams can feel resource-intensive, especially when multiple applications are open. Search functionality can also be inconsistent when trying to locate older conversations or files.
> 
> Overall, Microsoft Teams is a robust and highly effective collaboration platform that significantly improves communication, productivity, and teamwork. I recommend it to organizations of any size looking for an all-in-one communication and collaboration solution.

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### "Highly reliable for professional use but heavy on data." — 5.0/5

> **Kamini** | *23 August 2026* | Commercial Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Having used Microsoft Teams for over 4 years on a daily basis, I can say it is highly reliable. The video quality during long meetings is stable, and screen sharing works perfectly. The chat organization, channels, and deep integration with the Microsoft 365 ecosystem make managing a heavy 45-hour work week very smooth and efficient.
> 
> **Cons**: The main drawback is that it consumes a lot of system memory (RAM) and heavy internet data compared to other video calling apps like Zoom or Google Meet. If you are on a limited mobile data plan, it runs out very quickly, and it can also slow down older phones or laptops during long meetings.
> 
> My overall experience over the last 4 years has been highly satisfying for professional work. Even though it requires more memory and a strong internet connection, its security, video stability, and file-sharing features are much better than other platforms.

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| pt | <https://www.getapp.com.br/software/105615/microsoft-teams> |
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