---
description: Learn how Microsoft Teams can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft Teams Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Microsoft Teams](/software/105615/microsoft-teams)

# Microsoft Teams

Canonical: https://www.getapp.za.com/software/105615/microsoft-teams

Page: 1 / 448\
Next: [Next page](https://www.getapp.za.com/software/105615/microsoft-teams?page=2)

> Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.
> 
> Verdict: Rated **4.5/5** by 11179 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Microsoft Teams

\* Consolidates chat, meetings, calling, and file collaboration in one platform, reducing context switching across separate tools.&#10;\* End-to-end encryption across chats, calls, meetings, and files protects sensitive information at the communication layer.&#10;\* Real-time co-authoring of Microsoft 365 documents (Word, Excel, PowerPoint, OneNote, SharePoint) is available without leaving the platform, keeping document workflows inside the collaboration environment.&#10;\* Live captions and transcription in over 30 languages support inclusive participation for hybrid and remote teams across geographies.&#10;\* Scales from small team collaboration to organization-wide live events with up to 10,000 attendees, accommodating growth without platform changes.&#10;\* Integration with Microsoft 365 apps and third-party services centralizes workflows and reduces the need to switch between disconnected tools.&#10;\* Centralized IT administration and Microsoft 365 Security and Compliance Center controls give enterprise teams governance over collaboration, meetings, calling, and apps.&#10;\* Copilot in Teams (requires Microsoft 365 Copilot license) generates meeting recaps, action items, and follow-up suggestions, reducing manual post-meeting work.&#10;\* Cloud-based phone system with support for Phone System, Calling Plan, and Direct Routing eliminates reliance on separate phone infrastructure for global business calling.&#10;\* Frontline worker tools including scheduling and shift management address the collaboration needs of factory-floor and retail employees alongside knowledge workers.&#10;\* Certified hardware support for one-touch meeting join, intelligent speakers, and hybrid meeting rooms extends the platform to physical workspace environments.&#10;\* Healthcare-specific secure chat, video, and voice tools provide a compliant communication hub for clinical and administrative teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11179 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: R76,00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Basque, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Iran, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Scottish Gaelic, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Vietnamese, Welsh, quz
- **Available Countries**: Afghanistan, Albania, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Denmark and 57 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Annotations
- Application Management
- Assignment Management
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Brainstorming
- Breakout Rooms
- CRM
- Calendar Management

## Integrations (265 total)

- 8x8 Work
- ADFS Server Windows 2019
- ADP Global Payroll
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- ActiveDirectory Domain Controller for Windows 2016
- Adobe Acrobat
- Adobe Acrobat Sign
- Adobe Export PDF
- Airtable
- Amazon Aurora
- Amazon Aurora Serverless V2
- Amazon EC2

... and 250 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Instant Messaging Software](https://www.getapp.za.com/directory/320/instant-messaging-chat/software)

## Related Categories

- [Instant Messaging Software](https://www.getapp.za.com/directory/320/instant-messaging-chat/software)
- [Video Conferencing Software](https://www.getapp.za.com/directory/528/video-conferencing/software)
- [Meeting Software](https://www.getapp.za.com/directory/881/meeting/software)
- [Team Communication Software](https://www.getapp.za.com/directory/1257/team-communication/software)
- [Web Conferencing Software](https://www.getapp.za.com/directory/110/web-conferencing/software)

## Alternatives

1. [Zoom Workplace](https://www.getapp.za.com/software/111633/zoom-video-conferencing) — 4.6/5 (14699 reviews)
2. [Google Workspace](https://www.getapp.za.com/software/90761/google-workspace) — 4.7/5 (71567 reviews)
3. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24237 reviews)
4. [GoTo Meeting](https://www.getapp.za.com/software/20464/gotomeeting) — 4.4/5 (11533 reviews)
5. [Webex Suite](https://www.getapp.za.com/software/10375/webex) — 4.4/5 (8405 reviews)

## Reviews

### "Strong product but can lead to wanting more." — 4.0/5

> **Connor** | *16 August 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Great value for an all- in messaging program. Whether its IMs, video conference, online calls - getting in touch and stay organized and connected is easy and efficient with teams
> 
> **Cons**: I think the only thing is that there are competitors in the space who have focused specifically on this group organizational messaging product and teams now has fallen a little behind. Due to teams being one piece of the puzzle of 365, I understand they are well diversified but for large scale, enterprise comms - they can sometimes fall short,
> 
> Fantastic for the most part, I have used in multiple environments whether professional or educational and it has always served me well. Although some features could be either more built or present, teams has always been a great tool to get up and go when it comes to messaging/calling/communication app.

-----

### "Teams review" — 4.0/5

> **Aneury** | *25 September 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: It's very useful when it comes to sharing documents, and/or communicating with other co-workers about a project it's a very good value for the money also has
> 
> **Cons**: the only downside of it is that without a good organizational structure, Teams can turn into a digital junk drawer.
> 
> Overall, Teams it's a great tool to use among Co-workers and employees to share documents, jpgs, PDFs and other documents.

-----

### "Easy to use, but lacks lag-free video calling and accurate features" — 3.0/5

> **Jenna** | *29 July 2026* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to use, seamless groupchat management, all-in-one work-place management, file storage, calendar management and video call platform
> 
> **Cons**: video calls lagged at times, especially when multiple people joined, online/offline feature not accurate half the time, calendar sharing and viewing not as easy to navigate as other competitors.

-----

### "MS Teams a Reliable and Efficient Work Partner" — 5.0/5

> **Sunil** | *08 September 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: 1. Easy and user friendly in org chat.&#10;2. Easy to create groups and have project specific channels.&#10;3. Easy integration with O365. That helps to have all the shared documents are available as per your need.&#10;4. Great calling feature. Easy calling and have great call clarity.&#10;5. Easy integration with other MS tools such as Agents, Visio, OneDrive, SharePoint etc.&#10;6. Good recording and transcript feature.
> 
> **Cons**: 1. High CPU/RAM resource consumption during large video meetings or constant use. This makes your system lag. &#10;2. Notification alerts across multiple active channels can get cluttered without precise custom settings.
> 
> Microsoft Teams serves as a central engine for our team's day-to-day work. The unified file access, seamless O365 ecosystem connection, and reliable communication channels significantly streamline our cross-departmental workflows.

-----

### "Keeps client communication organized, especially when every single email thread matters." — 5.0/5

> **Tucker** | *24 September 2026* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: We used to lose hours hunting through email chains just to find a single client update, now, everything sits in one channel per case. I can pull up a deposition prep conversation from three months ago in seconds, share redlined contracts without any of that version confusion, and loop in our paralegal mid-thread instead of forwarding fifteen different messages. And video calls? No more separate logins or client downloads.
> 
> **Cons**: The search bar sometimes pulls up every instance of common words like "motion" or "filing" instead of narrowing to the conversation I actually need. I've learned to search by date range first, but that's an extra step when I'm already rushing between hearings.
> 
> Last month opposing counsel rescheduled a hearing thirty minutes before start time. I pulled our entire case file from Teams on my phone, walked the client through our strategy over a video call from the courthouse hallway, and filed an amended brief from the app. That kind of access just works when you need it.

-----

Page: 1 / 448\
Next: [Next page](https://www.getapp.za.com/software/105615/microsoft-teams?page=2)

## Links

- [View on GetApp](https://www.getapp.za.com/software/105615/microsoft-teams)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/105615/microsoft-teams> |
| de-AT | <https://www.getapp.at/software/105615/microsoft-teams> |
| en | <https://www.getapp.com/collaboration-software/a/microsoft-teams/> |
| en-AE | <https://www.getapp.ae/software/105615/microsoft-teams> |
| en-AU | <https://www.getapp.com.au/software/105615/microsoft-teams> |
| en-CA | <https://www.getapp.ca/software/105615/microsoft-teams> |
| en-GB | <https://www.getapp.co.uk/software/105615/microsoft-teams> |
| en-IE | <https://www.getapp.ie/software/105615/microsoft-teams> |
| en-NZ | <https://www.getapp.co.nz/software/105615/microsoft-teams> |
| en-SG | <https://www.getapp.sg/software/105615/microsoft-teams> |
| en-ZA | <https://www.getapp.za.com/software/105615/microsoft-teams> |
| es | <https://www.getapp.es/software/105615/microsoft-teams> |
| es-CL | <https://www.getapp.cl/software/105615/microsoft-teams> |
| es-CO | <https://www.getapp.com.co/software/105615/microsoft-teams> |
| es-MX | <https://www.getapp.com.mx/software/105615/microsoft-teams> |
| fr | <https://www.getapp.fr/software/105615/microsoft-teams> |
| fr-BE | <https://fr.getapp.be/software/105615/microsoft-teams> |
| fr-CA | <https://fr.getapp.ca/software/105615/microsoft-teams> |
| nl | <https://www.getapp.nl/software/105615/microsoft-teams> |
| nl-BE | <https://www.getapp.be/software/105615/microsoft-teams> |
| pt | <https://www.getapp.com.br/software/105615/microsoft-teams> |
| pt-PT | <https://www.getapp.pt/software/105615/microsoft-teams> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Microsoft Teams","description":"Microsoft Teams is a cloud-based unified communication and collaboration platform that consolidates chat, video meetings, calling, file sharing, and third-party app integrations into a single workspace. Designed for organizations of all sizes, Microsoft Teams supports persistent chat channels, scheduled and ad-hoc video conferencing, direct and group calling, and real-time co-authoring of documents through deep integration with Microsoft 365 applications such as Word, Excel, PowerPoint, and SharePoint. Administrators can configure guest access, data retention policies, compliance features, and role-based permissions to align with enterprise governance requirements. The platform supports deployment across desktop, web, and mobile environments, with availability across Windows, macOS, iOS, and Android.\n\nBeyond core communication, the platform extends functionality through a broad ecosystem of third-party integrations and a developer-facing app framework, allowing teams to embed workflows, bots, and line-of-business tools directly into channels and meeting experiences. Industries including finance, healthcare, education, and professional services use the platform to coordinate distributed workforces, conduct virtual client engagements, and manage project collaboration at scale. Advanced meeting features include breakout rooms, live captions, meeting recordings with transcription, and presenter controls, supporting both internal collaboration and external stakeholder communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8b9f520b-7799-44cf-be24-8cca4fccf496.png","url":"https://www.getapp.za.com/software/105615/microsoft-teams","@id":"https://www.getapp.za.com/software/105615/microsoft-teams#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":11179,"ratingValue":4.5},"offers":{"price":"76","@type":"Offer","priceCurrency":"ZAR"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/software/105615/microsoft-teams#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Instant Messaging Software","position":2,"item":"/directory/320/instant-messaging-chat/software","@type":"ListItem"},{"name":"Microsoft Teams","position":3,"item":"/software/105615/microsoft-teams","@type":"ListItem"}]}]}
</script>
