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TEMNet Reviews

TEMNet

4.7 (10)
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Technology expense management for voice, wireless & data

Overall rating

4.7 /5
(10)
Value for Money
4.7/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
5/5
100%
recommended this app
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10 Reviews

Jose
Overall rating
  • Industry: Semiconductors
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The software is utilitarian, but it's the customer service that shines

Reviewed on 2020/05/20

The software has been ok to use, but the customer service is truly great.

The software has been ok to use, but the customer service is truly great.

Pros

It has a lot of data. If you have the time to mine information, this is a great source.

Cons

The GUI is kind of clunky and not super intuitive.

Alternatives Considered

brightfin

Reasons for Choosing TEMNet

Mainly cost, but the service provided is also more comprehensive.

Switched From

brightfin

Reasons for Switching to TEMNet

Their overall offering was more compelling and comprehensive.

Response from Network Control

Jose:

Thank you for your write-up. Look for our new TemNet Web portal to be released in Q3 of this year with lots of new features and capabilities.

Dennis
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Network control TEMNet

Reviewed on 2020/05/26

We have a solid partnership with Network Control and we heavily rely on the TEMNet portal on a...

We have a solid partnership with Network Control and we heavily rely on the TEMNet portal on a daily basis. We have benefited as an organization, both organizationally and financially.

Pros

The TEMNet portal provides myself and team a solid interface that delivers device and cost management in one clean view. I enjoy one view to our status, costs and device utilization, and the ability to drill down to details as needed.

Cons

No issues. If I have a specific report that I cannot find or run, the team is quick to provide the details or update the portal.

JASON
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Online Reporting and Archiving

Reviewed on 2020/05/20

Pros

I really like that I can access documents electronically in the TEMNET portal

Cons

It's difficult to search for something specific. Maybe additional search parameters would help?

Response from Network Control

Jason:
Thank you for your write-up. To avoid confusion of too many fields to choose from, we made a conscious decision to limit the search to a more manageable number of items. However, based on your input will be rolling out hundreds of additional fields to search, filter and list in reports.

Matthew
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Network Control helped us understand and optimize our telecom expenses

Reviewed on 2020/05/26

Pros

The software comes along with a set of services that help us to manage our telecommunications costs. The staff at Network Control analyze usage and make recommendations on a. how to eliminate unneeded costs and b. how to determine if different plans make sense for our use.

The dashboard helps me to understand trends in spend, and allows me to drill down to do my own analysis if I desire.

Cons

While it is available broadly for individuals to use, I don't think many people use it except for those who are managing the telecom vendors.

Response from Network Control

Matthew:
Thank you very much for your nice review, we are proud to have Sound Physicians as a client.

Kevin
Overall rating
  • Industry: Biotechnology
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

TEMNet our Mobility management tool

Reviewed on 2019/08/27

We needed a portal to manage our mobile devices, while starting a mobility management function...

We needed a portal to manage our mobile devices, while starting a mobility management function within our company. TEMNet was the tool selected to give us a customized portal, where we have the fields we need and nothing more. It provides an efficient platform to provide exactly what we need.

Pros

It was extremely customizable. We asked our vendor to make multiple changes to the software, layout, and options, for which all were accommodated. This was extremely important for us when comparing this tool with competitors.

Cons

The look and feel could be improved, with a more up-to-date interface.

Response from Network Control

Kevin:
Thank you for your review. We are reviewing our UI and looking to roll something out that you will be very impressed with as we tried to keep it simple and basic without too much clutter. Appreciate the review and input.

Dave
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great dashbaord with deep dives

Reviewed on 2020/05/29

Outstanding engagement with NCI, TemNet is a great platform for data and analytics

Outstanding engagement with NCI, TemNet is a great platform for data and analytics

Pros

Being able to view active data
Ability to drill down
Proactive trend reporting
Comprehensive

Cons

Graphing and visualization features could be enhanced

randy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Have used Network Control and Temnet for 6 months now

Reviewed on 2017/12/13

Pros

fully flexible in terms of data extracts, fields I want, etc. Costs of access exceptional. I enjoy the options I get do my data extracts. very fast compared to vendor portals

Cons

Not quite as slick a front end some web based tools these days, but still highly functional
I don't have more cons, but the review template is requiring more words

Brett
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

The Best TEM Partner

Reviewed on 2014/07/30

I selected and worked with with Network Control at my last company to support Telecom Expense...

I selected and worked with with Network Control at my last company to support Telecom Expense Management. They are a true partner that cares about a client, whats important to them and ROI that is measurable. They are a top notch shop with current intelligence in a space that is very challenging to manage and understand. They are incredibly easy to work with and make telecom details understandable. I would recommend anyone that is interested in TEM give them a call to hear more about their company and most importably the results that could be achieved for your company. You won't be disappointed.

Gerry
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Network Control Review

Reviewed on 2014/07/30

We have been using Network Control as our Telecom Expense Management provider for nearly two years....

We have been using Network Control as our Telecom Expense Management provider for nearly two years. They have been a great partner, and have added a lot of value to our ability to manage and control our telecom spending. They have helped save us a significant amount of money thanks to their strong people, processes and technology. I would highly recommend them to anyone interested in finding a solid TEM partner.

Chad
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Great services for maximum cost reduction and ROI.

Reviewed on 2016/02/18

Network Control has allowed our enterprise environment to grow, as well as empowering our users...

Network Control has allowed our enterprise environment to grow, as well as empowering our users with more features than ever before while at the same time substantially reducing our overall telecom expenses.

Response from Network Control

Thank you Chad for the nice Review. Glad to hear all the reports met your teams needs.

Hoping Western Digital is also impressed and we can with over their TEM business.