Cornerstone LMS Reviews

There is so much we can do to improve our employee education / training with the system.

We are not using the software to it's full extent so there is a lot of clean up to do. We are also part of a larger corporation so I'm not able to use some of the new features without assistance from the lead organization.

The thing that I like most about the software is how easy it is to learn, and pick up on. When I came into this role, I had no prior cornerstone or LMS experience, but it was super easy for me to learn and navigate. Highly recommend Cornerstone to those who are looking for a new provider.

There really isn't anything that sticks out that I like least about the software. Their support model can be tricky to deal with from time to time, but that's about it honestly.

Security, is almost impossible to hack with the spaghetti and awful code it has.

Simply put, is the worst LMS I ever tried.
- Very, very sluggish, in time response and workflow.
- Not intuitive, every time we make a course, we also need to make a PDF manual for the users, unbelievable.
- Full of bugs, the tool is unpredictable, we launch a course, and if many users report a problem there is no way to fix, we need to make a new course with a different ID, even if the admin test the course, there is no way to make changes after it.
- Complete lack of plugins or extra functionalities.

Maybe it would be a very good LMS if we were in 2005, but right now, we have much better options.

I like that we can have all of our required trainings in one system and can automatically assign them to our learners along with sending automated emails. It is great to be able to run reports out of one system to track learning. I am also excited to see where we will be using the tool in the area of Skills.

The evaluation tool is not that easy to use and the reporting is basic level. It needs to be an area of focus.

Very robust
Greate with automation
Greate for compliance tracking
Flexible for admins to configure

Usability issues for end-user sometimes (too many clicks to get to the learning)
Lack of some key features like Vimeo, MP3, and HTML learning item types.

I love the ease of this product and how functional it has been for our organization.

There really was only one function that we weren't able to implement through Cornerstone, however we are managing around it.

Many nice features, like Playlists - you can create a playlist with any links you want and share with employees (e.g. leadership Inspirational videos/articles).

Easy to assign training for a big group of employees (very easy to create a specific group based on employees' features like a place where they work).

The end result, e.g. assigned training, looks good from the user's perspective. Easy to re-assign which is very useful for mandatory training.

The biggest problem for me is a very unfriendly administration panel - to create anything, you need a lot of "clicks", and in every part of the system, it looks different (e.g. you have to sometimes click 'done' to add something, and in another place just click on '+'). Sometimes it seems to have no logic (even Cornerstone employees have sometimes problems answering how the given feature will work...).

It is also difficult to edit anything in many places, which means that you have to start work from scratch (e.g. when creating a test, you can set that user will receive partial points for multiple-choice questions, but if you did not choose it when creating the question, you have to create the question from scratch)

And the last annoying thing for me - practically nothing can be deleted from the system if it has been used at least once, which creates a long list of unnecessary materials / tests / training / etc and makes it very difficult to find what you need.

Cornerstone is very powerful. It has all of the advanced functions we need for a large and complex organization.

The admin side can be hard for a new user. It takes time and training to understand all the power and complexities of the system.

It is functionally rich with a clear and visible roadmap of future product development and in recent years clients have had some level of influence and input into this.

It is a hugely configurable platform which is both a strength and also a weakness, particularly when first implementing. Rapid innovation in emerging areas such a skills and learning in the flow of work whilst critical, does carry the cost of leaving some parts of the platform looking a little tired and in need of overhaul (e.g. managing events and sessions).

Full functionality for an LMS. Can integrate with many other Enterprise systems. New learner experience features are bringing a modern approach to corporate learning. They have started to support xAPI.

Their Global Product Support has had issues for several years. Response times on tickets are bad.

The cost can be quite high compared to other LMS companies. They demnd a certain percentage increase each year even if it isn't justified.

This program offers a lot more options than our previous Learning Management System, including more interaction for employees. It is also easier to include other resources.

There was a large learning curve and we had several different supporters of our transition, which made it difficult to build a partnership and learn from the support we were provided since we had to catch up our newly assigned client manager.

Cornerstone Learning is intuitive to learn with a mostly clean interface. Some newer systems have more modern and updated features, but Cornerstone does the job for us. I love how relatively easy it has been to engage our users and deliver quality learning objects.

The content development tools are growing, but find external authoring applications is still essential.

I like that it is fairly easy to use for most people even those that aren't tech savvy. I also like the fact that they strive to make things better with each release. In the five years that I have been with them, they have come a long way in making some wonderful changes.

The implementation still remains as being a horrible experience. We had a great product leader but were left confused with many of the processes. We also choose to implement way too fast, so if given the chance again it would be great to implement a bit slower.

Excellent UI and End User experience. Great product and customer teams, quarterly updates that always add meaningful, high quality new features.

Lots of configuration, you really have to know what you want to achieve, rather than just take it off the shelf.

1. Quarterly releases with a transparent road map
2. Offers a Client Portal to connect, ask questions & make suggestions, which actually gets used & is useful
3. Scheduled down times are limited
4. Recent updates have added a more modern UI/UX

1. Global Product Support
2. Global Product Support
3. Global Product Support
4. If you plan on using CSOD's other modules (e.g. Performance, ATS, etc) keep in mind that there is no consistency & the UI/UX will be different depending on where the user is in the system. Although you cannot consider this a con of their LMS.

Cornerstone offers a large base of resources to use and learn the system. Not only is it user friendly for employees, but also allows for ease of tracking training from an admin perspective. Although security can be complicated, the system offers many choices in how companies would like to set up user access. The ability to customize the system to meet organizational needs is great. Continuous updates to the system in order to make improvements and add enhancements is definitely a plus.

Some older features can use a facelift. When questions are submitted, the response time is slow. Instead of removing features in order to add new ones, would be beneficial to leave those that work well while adding additional features instead of removing those that clients appreciate in order to make room for new features. Improvements to the mobile app are needed in order for it to be a full experience for users as it is on the web.

The entire documentation (OnlineHelp, release notes) , community and forum is well structured and easy to find an information or use case.
Also, the Product academy is offering us support to get the recognized CSOD certifications.

some of the improvements we suggested were not prioritized;
Some actions we raise to GPS support are marked as billable working orders even if sometimes it is related to a tool issue.

I like that they are adding new features to adapt to the future of work (skills and AI driven recommendations). They have worked with us closely to understand our needs and help us find creative solutions. We are now able to identify skills gaps in different teams and departments and share this information with business leaders to inform learning strategy.

There are still some kinks to work out as Cornerstone evolves their platform. Their skills and AI capabilities are very early in their development, but they are open to feedback and are rolling new capabilities out consistently.

Cornerstone is the most innovative and easy to use of all the systems we have tried.

I wish it were easier to upload the OnCourse compliance courses. Other than that... no complaints

It is easy to track learners and education on small and large scale. The ability to control permissions on who has access to features is key.

I appreciate the copy down option, but think it would be very impactful to also be able to copy up instead of re create the content.

We use the Learning, Performance and Succession Modules. I really like the fact that each module "talks" to each other. It makes for a more robust platform and reporting is so easy!

The Succession Module works but there are times that it can be a bit clunky. Overall I do like how they all work together.

Course upload, assignment, and display is all great

Goal setting and performance reviews look great on employee side

Certifications are complicated to set up and use, but they have their place, Test Engine is not intuitive but they say they are working to update it

Great customer support and client approach. Very professional product management team
Cornerstone OnDemand's functionality covers most of the requirements from different industries for both white and blue collar [workers].
Good possibility to configure solution.
Delivering new enhancements with every release (quarterly).

As Cornerstone OnDemand becomes bigger, it is difficult to deliver enhancements with the same speed.
Cornerstone OnDemand needs to increase number of developers to keep same level of enhancements, quality and speed.