GoCo Reviews

Onboarding is super easy. I was all set before I walked in on my first day.

Nothing offhand. I hear that there are edge cases for our HR setup at the company that GoCo has trouble handling, but they aren't major.

Go Co has an intutive and user-friendly platform. It is easy for administrators and for employees to track their time and benefits.

GoCo is not as agile with changes to the program. We could use a two-part approval process for time track and that is not available at this time.

Very intuitive and easy to get into. UI is very simple which is a good thing.

Search function with filters would be nice to have for a company my size.

I like the ease of the software and that anyone can learn to use it well.

Customer Service. We've had a hard time getting a hold of someone when we need help.

It's easy to use, keeps track of everything

I hate how the app quits our of no where the app is always crashing so I have to use my browser instead.

GoCo is great for tracking time off, training, onboarding, and all of our current (and former) employees across all of our locations.

Nothing stands out as a least favourite aspect of GoCo.

Easy to use and you can get help from the team

Sometimes is hard to upload documents but is managble

Ease of use. Simple, easy to understand layout

I don't really have any complaints. It does what I need

Simple, intuitive, and flexible. Easy to onboard, run open-enrollment, track PTO.

We use embedded payroll. I'd like to be able to customize some payroll reports

i am not sure what i like the most about the goco

i am undecided about how i fell about goco and its use

The software is very intuitive and easy for staff to learn. The initial learning curve was very brief. Also, the implementation support was great, the GoCo implementation specialist did the behind the scenes work to set up the system to fit our practice.

The biggest two things I would like to see is some sort of communication feature where employees could make notes regarding timesheets. The other would be the ability to restrict time keeping by IP address...to make sure people are actually here when clocking in and out. These are minor and would not keep me from making the same decision to use GoCo.

We love the onboarding! It is easy for new employees to use and has helped us gather the documentation we need for team members faster and with fewer errors and missed documents!

We did a Gusto trial and that was rough for a while but has gotten much easier as of late!

The tasks and alerts make it helpful to know what is currently happening with PTO

I don’t like the pending tasks when PTO has been approved

I think it is very user friendly and the look itself is up to date and appealing

There seem to be, with my client and i, a lot of back and forth on correcting items after implementation.The same issues seem to arise and we are unsure where the disconnect is.

GoCo is user friendly for both admins and employees and has made the open enrollment and day-to-day administration of benefits much easier.

The reporting features could be better.

The time off reporting is the best feature for our smaller company and also the onboarding workflows are great for our small company to remember all the things needed to onboard a new employee.

Trying to get someone to help you with a specific issue.

GoCo has a very simple and intuitive interface, making it easy for employees to log on and access a variety of key features. I liked how accessible the service was via computer and mobile, particularly the user interface!

I did not personally have any complaints about GoCo, it met all of my needs.

Easy to use and information all in one area.

I forget to hit upload sometimes after uploading documents

As a manager, GoCo has made it easy to track vacation and OOO time

Our transition to a new tool was tricky, but once we had things setup it was good.

Intuitive and easy to use. Great support.

Some features lack development, found slow load times occasionally

GoCo is a light weight HRIS platform that has a nice set of features that are perfect for our size of company (less than 35.) Benefits and open enrollment are much easier than the previous paper approach. And Goco sends the reminders, not us! Same thing with time off management and approvals. 95% of staff use it consistently and appropriately. Onboarding new hires is much easier when they can review material and benefits prior to day one.

Best of all, though, are the people. Responsive and pleasant.

I'd like to see more change control features that include explanations for why we are making a change. Did I change vacation because--someone made a mistake or because we gave someone a vacation day for performance reasons?

The system is very well built, very streamlined and simple to use. Their syncs are very helpful for efficiencies in processes throughout payroll and HR.

More integration options would be nice, but not necessary for most day to day operations.

The software itself is very straightforward and easy to use. What I like the most about GoCo is its' customer service. Extremely helpful, friendly, and fast. Highly recommended.

I like most of their functions and seldom use anything other than onboarding and PTO.