Looop Reviews

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105 Reviews

- Industry: Internet
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing, its really easy to use and create our own content - the team at Looop are really...
Reviewed on 2018/03/13
We can distribute our own content to all colleagues really easily and then track the engagement...
We can distribute our own content to all colleagues really easily and then track the engagement with really great analytic tools.
Pros
I like how easy it is to create our own content that's unique to our company and then distribute it to all colleagues. We also really love the analytic tools that allow us to track engagement.
Cons
The homepage could use some work to look more appealing and could maybe do something to make it more obvious what resources are in each work space.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple, effective, deep. Gives the tools you'll actually use.
Reviewed on 2021/03/26
Incredible. Easy to get started. Learned a tremendous amount from their user community and the...
Incredible. Easy to get started. Learned a tremendous amount from their user community and the customer team. Would choose them again in a heartbeat.
Pros
We love Looop. We moved our staff development to a digital strategy a year ago. After deeply investigating of the top-rated LMS’ Looop is the clear winner for our team. Once we made the decision we met the team at Looop and the learning community. This makes Looop even better.
I described Looop as “disruptively different.” They make the tools you’ll actually need and craft them in a way that you’ll actually use. I never feel like I’m fighting a system to make it work, it’s both intuitive and deep.
Their developers are incredible and responsive. I’ve seen the community ask for tweaks and changes and I’m impressed with how fast they respond.
Support has been incredible and personal. I feel like the Looop team is a partnership with their customers. They’re committed to seeing us succeed.
They get the right details right. It feels light to the end-user. Search is incredibly fast (our in-house developers commented on how quick and responsive Looop is). Their use of marketing savvy and the campaign tool is remarkable. I’m able to measure engagement. There’s a smart “set it and forget it” mentality you can build into some of the clever campaigns.
Looop’s content editor is SO GOOD that we don’t feel the need to make everything into a SCORM course. That’s an available option, of course, but we don’t use it often because of the quality of the native editor. And to extend it’s value, the integration with Bongo allows an interactive video component that’s genuinely helpful. Highly
Cons
There is very little I don't like about Looop. Perhaps I don't like that we didn't find it earlier, because it's radically shifted how we develop our teams.
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Review Source
Overall rating
- Ease of Use
- Customer Support
For corporate training
Reviewed on 2015/05/07
Just used it for 10 minutes for now to understand if it could be a good means for delivery of...
Just used it for 10 minutes for now to understand if it could be a good means for delivery of content. It's very easy to use and has an amazing look and feel. I would highly recommend using this tool.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple to use, easy to custom
Reviewed on 2021/12/21
100% would recommend. Amazing, flexible ad easy to navigate platform, and a full force of support.
100% would recommend. Amazing, flexible ad easy to navigate platform, and a full force of support.
Pros
Easy to build to brand and flexible to use. Love how external links can be integrated making the entire experience about the learner. Easy to navigate and set up, keeping the user experience in mind. Can be branded to suit, have assessments, and does whatever one would need it to do. If there have been any challenges, our Looop partner [SENSITIVE CONTENT] has been amazing! he as found the time to help, has the patience to answer my 10000 questions and has always been at hand as wonderful support. I would recommend without hesitation.
Cons
Its time confusing to brand the platform at first, but once that's done its plain sailing! No negativities, the platform is great!
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy way to onboard new recruits and shorten time to competency in a clean and easy interface
Reviewed on 2019/09/24
We needed to be able to onboard our ever-growing number of new recruits in a scalable way to...
We needed to be able to onboard our ever-growing number of new recruits in a scalable way to support our global business. Looop has made this easy to focus in on providing the information required to start their roles, alongside answering the questions to keep them productive.
Pros
The interface is clean and easy so I haven't needed to spend time training people on how to use the platform - simply send the link and they can intuitively understand what they need to do.
Create great micro learning courses using Pathways, which help piece together small parts of information together in a small course.
Easily market new topics using Campaigns where you can allocate a segment of people you want to target training towards.
Cons
More intricate reporting would be nice, probably around video % played - so you know exactly how people are interacting with the courses.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Innovative and Unexpected
Reviewed on 2021/07/27
It's be fantastic! It's done what we need it to do, and the support has been fantastic.
It's be fantastic! It's done what we need it to do, and the support has been fantastic.
Pros
Looop is a different take on the LMS. I loved that it wasn't the cookie cutter LMS platform that many of the main players have become. The campaign feature is fantastic for tracking engagement and figuring out how to reach out to your audience the best.
Cons
It's a fairly newer product, so it is lacking in some features. Their roadmap shows a lot of this on the way though, so it's not a concern really.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Looop platform has shown me the future of elearning. We use for our inductions and...
Reviewed on 2018/11/23
We brought Looop in to help us with our inductions of new staff. The new staff will use Looop right...
We brought Looop in to help us with our inductions of new staff. The new staff will use Looop right at the beginning of joining our company to ensure they settle into the business quickly. As it's been a success we are planing on using Looop for more initiatives.
We want to say thanks to the Looop team, especially Rep for helping us lots!
Pros
The new campaigns feature!!! Everything is automated AND personalised at the same time, so I can get on with my day to day job.
Cons
I have been using it for a a year or so now and cannot think of anything.

- Industry: Pharmaceuticals
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Providing Training Resources to Employees made easy- very easy!
Reviewed on 2019/10/09
We can now create and distribute online learning on the fly and organize internal learning programs.
We can now create and distribute online learning on the fly and organize internal learning programs.
Pros
Most importantly we do not need training to use the system. It is extremely user friendly. You can create and assign trainings very quickly. Campaigns support to organize development programs (e.g. for new leaders and a mentoring program). Very most I like to see how the software constantly gets better.
Cons
There could be more reporting options. We are waiting for the implementation of some features (e.g. waiting list for events). Also, the quizzing options and reporting on quizzes are limited.

- Industry: Broadcast Media
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mobile friendly, clean, sleek and easy to use - what more could you want?
Reviewed on 2017/11/22
Pros
It's been a pleasure working with Looop to curate engaging learning resources for our employees, who have given us great feedback on the look, feel and nature of the content. The guys at Looop have worked hand in hand with us and consistently listened to our feedback to continue evolving the tool, and offer much more than just a social learning platform. They consult with us on a regular basis with research they're doing, what they're seeing in the market and some great tips - it's a very refreshing and collaborative approach!
Cons
Occasionally we get bugs, but anytime there's an issue we get a very quick response (in less than 1 hour) from the team to resolve.

- Industry: Broadcast Media
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
A great tool that has truly transformed the way we connect with over 2500 managers.
Reviewed on 2017/12/08
Pros
Our customers love it, it's so easy for them to use. It's also so quick and easy for us to use. The Looop team are always there to help with any questions. Looop has made it easy for us to reach our customers when and where they need help.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keep Your Learner In The Looop
Reviewed on 2021/04/23
I cannot say enough good things about Looop. It is an intuitive software that has transformed the...
I cannot say enough good things about Looop. It is an intuitive software that has transformed the way I approach L&D! The ability to create customized courses and use a variety of resource modalities are just a few things I enjoy about Looop. The intangibles are often the most important part of any software, and I have to say that the help, support, and community surrounding Looop is the best I've ever seen. The Looop company not only cares about its platform, it truly cares about its customers and gives them the very best service and attention!
Pros
This software is intuitive and versatile! It allows me to create a resources-first approach to our learning, as well as design courses specifically for my user's needs. It also allows me to assess their knowledge and track progress with ease. Many LMS platforms allow the ability to create learning courses without the possibility of revisiting the material--unless that take the course again.
Loooop goes beyond that approach!
Through the use of resources, Looop has the ability for the users to revisit and refresh their knowledge on the specific topic--rather than go through an entire "course." It's an excellent feature of Looop and encourages the learners to engage with Looop in a way that promotes continued personal growth.
Cons
As an administrator, I would like the ability to drag and drop items, rather than use the arrows. The current system takes a bit longer than I would like. I would also like more thorough reports on Pathway completion. It would help me a bit more with tracking people down--although with a few more clicks, I can find the data I'm looking for very easily.
I'm going to turn this "cons" post around to a positive very quickly, however, because the Looop team is--hands down--the most responsive team I have every worked with. They truly take every user design suggestion under consideration and improve the functionality of the software in an extremely speedy manner. It it incredibly and appreciated!
- Industry: Market Research
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive and flexible system, with fantastic support to get you set up
Reviewed on 2021/12/16
Pros
As a small L&D team I feel empowered now to reach more people globally with better content that is totally tailored to my business.[Sensitive Content ] have patiently taught me how to become an expert on Looop, right from the look at feel of the platform, to managing complex external training events. Nothing I have asked has been too much trouble, and their support in setting up our LMS means I can now transform how our business learns and how we measure impact.
Cons
Its been a steep learning curve for me, I have had to invest a lot of time into it. However, it's not a negative as I think it will more than pay off. For other users the learning curve has been much gentler, and the key content generators in the business have been able to author content with very little input as the platform is so intuitive.
- Industry: Publishing
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top quality, great value, highly recommended. Love it!
Reviewed on 2021/12/10
Exceptionally positive! The support in project managing to ensure compliance with IT through to...
Exceptionally positive! The support in project managing to ensure compliance with IT through to launching to the business has been exceptional. We are three months ahead of where we expected to be, that is entirely down to the ease of using the system and the support and expertise of [SENSITIVE CONTENT]
Pros
Ease of use and self management. Being able to make any changes in house gives us total control and speeds up the process. The system is intuative, easy to use as an admin and user
Cons
Nothing! Any improvements and suggestions are taken on board by [SENSITIVE CONTENT] and the team and, in all cases, they are already on with the dev!
- Industry: Media Production
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Looop is easy to use, looks great and meets all our requirements
Reviewed on 2021/12/09
Looop is not just an excellent LMS but is able to offer valuable resources targeted to individuals...
Looop is not just an excellent LMS but is able to offer valuable resources targeted to individuals and groups, meaning staff are far more likely to spend time on the platform.
Pros
The campaigns are excellent. Once you've completed the hard graft of setting them up you can take people through an entire program at the click of the button, including reminder emails to the learner and their manager.
Cons
There is not much to dislike about Looop. Some greater functionality in terms of customisation would be a bonus, but I'm aware there are plans to introduce this in the future so that will tick all the boxes.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why do I love Looop?
Reviewed on 2020/07/09
Working within a training team, in a fast paced environment, we are often faced with large training...
Working within a training team, in a fast paced environment, we are often faced with large training groups to coach/train with short deadlines. Looop has really allowed us to utilise every bit of time we have with our emloyees, as it allows for people to be able to self-learn and go back to topics, when it suits them. Within our company, we also have releases every 2 weeks, and this can be a stretch to cover with all employees before they come out. Looop has allowed for us to be able to push out pathways to relevant individuals and keep track of who has completed them, and who needs extra help.
Pros
Looop has made virtual training, fun and easy to do. With all of the different features that Looop offers, we've been able to cater to a variety of different learning styles. We can upload training videos, put word documents with process flows, slide shows and the list goes on. I love that we can pull reports on our employees progress throughout Looop, as it gives us a clear direction on what areas people need help with and where they are excelling. The integration within the business, has been incredible. As a training team, we have had nothing but positive feedback.
Cons
I wouldn't say anything about Looop is difficult to use, if I had to pick something it would just be to find a way to show all of the resource within a workspace, without having to press something to show all. Very minor.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, simple does what it says on the tin approach to real time , relevant learning
Reviewed on 2021/02/25
Our teams have really engaged in their learning and personal development planning. Housing all our...
Our teams have really engaged in their learning and personal development planning. Housing all our company comms and now wellbeing info, which is top of the agenda right now , on the site has ensured traction is high.
Pros
Loved how easy it is to upload resources , navigate the site from a learner point of view. Can be integrated with our in house shared drive/MS teams . Using it with campaigns to tailor and target your approach is the most effective and engaging way to drive traction to the site. Lots of immediate and useful help from [SENSITIVE CONTENT HIDDEN].
Cons
As a "one man band" L&D Manager on 3 days a week, time is precious. So even more pre written content would be most welcome - and I know it something that Looop are working on, so cant wait!
Alternatives Considered
ThriveReasons for Switching to Looop
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
L&D Coordinator
Reviewed on 2018/11/19
Seamless. A real learning curve for me to as well as an LMS is all new to me.
Seamless. A real learning curve for me to as well as an LMS is all new to me.
Pros
How easy it is to build content
The analytics
The search engine aspect of the site
How much it has benefited our already successful in house L&D experience.
Cons
So very cliche, but actually there is nothing that I dislike about the software so far. I'd say that we would love to be able to use additional fonts but I know that this function is on it's way.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Simple, Effective, but Intuitive
Reviewed on 2019/11/13
Keeping our company on the innovative edge while keeping simplicity is what Looop is all about.
Keeping our company on the innovative edge while keeping simplicity is what Looop is all about.
Pros
Looop defies the standard by making a software not only my simple and effective but still technologically intuitive.
Cons
This software keeps your company technologically advanced but still keeps simplicity. It can be difficult to take the leap on the product at first, but it is well worth it.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I have worked with LOOOP for the last 18 months and have had a great experience
Reviewed on 2017/12/14
Pros
It is easy to use, very intuitive as as an admin and as a user.
Loading content is super quick and the functionality has improved every month.
The variety of content from links, video, quizzes gives the option to create resources that are timely and useful for learners
I like the push functionality of the system which enables you to create appointments to view for learners
I like the events functionality so you can create a blended approach
Cons
The analytics need to be deeper but the team are working on this so am comfortable that is in train.
The video compresses so sometimes can be glitchy when uploading
I would like the events functionality to enable admins to download lists of attendees
- Industry: Internet
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Looop makes it easy to get good content out there in engaging ways
Reviewed on 2018/11/20
Pros
Extremely user friendly, easy and fast to create with.
Cons
A note-taking/saving mechanism for users would be fantastic.
- Industry: Internet
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple and engaging learner experience
Reviewed on 2018/11/20
Making leader generated content easily accessible means our employees can learn from each other...
Making leader generated content easily accessible means our employees can learn from each other without having to be in the classroom. Looop has provided a solution to the problem of continuing knowledge and best practice sharing between peers across teams and locations.
Pros
The ease of content creation on the platform and the simple and engaging way it is presented to learners
Cons
The ease of content creation on the platform and the simple and engaging way it is presented to learners
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Making learning truly relevant for users
Reviewed on 2017/10/03
I have control over what happens when and i dont have to buy in to boring vanilla / off the shelf...
I have control over what happens when and i dont have to buy in to boring vanilla / off the shelf packages
Pros
It's not an LMS! You need to think a little differently when you are about to use Looop but it will be worth it... I can create content that is bespoke for my learners in an instant; i can then push it to them, get their ratings and start an online conversation. What's not to like?
Cons
The features are constantly being updated... a few tweaks such as being able to download lists of people that are attending events would make life a lot easier

- Industry: Internet
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Before Looop, I was very anti online learning but this platform has changed the game.
Reviewed on 2018/03/28
Pros
The main pro's about Looop are:
- I can pull content together in a matter of minutes
- They have a support team available to me round the clock
- I can pick their brains on initiatives
- I don't have to explain to users how to work Looop as it is so easy to navigate and get what you need
Cons
I have made a few feature requests but have been informed they are coming soon! I do not think there are many cons at all.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great all round
Reviewed on 2020/07/09
We wanted to have something where our agents could learn in own time, at a speed they are comfortabl...
We wanted to have something where our agents could learn in own time, at a speed they are comfortable with and material that caters for all and Looop provided us with this but it also gave us so much more from analytics to being so user friendly. Its become a tool we use as part of daily learning.
Pros
Great system.
From an admin point of view its very easy to upload content but also to understand analytics and insight into how our people are understanding content. From a user preservative it caters to all, its a very easy but effective system which have been very beneficial to our business.
Cons
None - Its a great system. If at any point we have been unsure about anything we have contacted client support who have been on hand to help. Very fast service.

- Industry: Financial Services
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Next Gen e-learning!
Reviewed on 2018/03/26
Pros
Loop makes learning simple, fun and interesting. The digital resources I've seen are much more powerful than the usual online courses you tend to see in the corporate world
Cons
Pass! I really enjoyed using Loop, it's been great and easy to use. I highly recommend using Loop!