Top Echelon

4.6 (516)
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Recruiting software that streamlines the recruitment process

Overall rating

4.6 /5
(516)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.7/5

95%
recommended this app
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516 Reviews

Maria
Maria
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love that they are always upgrading!

Reviewed on 2022/07/06

Pros

What I like most is that they added texting to the candidates as activities so when I am texting someone, it creates an activity that can be read by all.

I am mostly loving the new free feature of adding jobs directly to Monster Organic and LinkedIn direct. We've made more placements since using these features.

Cons

I don't like that I cannot search older, archived jobs for "job descriptions." Sometimes I want to find an older description and copy it but I have to click job by job, until I can find ones that have descriptions.

John
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top Echelon recruiting soltions database review

Reviewed on 2024/04/25

I have been with Top Echelon for 6 years and have never had any issues with it. Took me about a...

I have been with Top Echelon for 6 years and have never had any issues with it. Took me about a week to really get used to it at first. It may take some people less time since I'm an old man. LOL.

Pros

Very intuitive, fast and easy maneuvering around the database, tagging companies and candidates, the planner and reminders are great as well as the mass email capabilities and tracking emails.

Cons

I can't think of any major negatives for the Top Echelon database

Eric
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

BB

Reviewed on 2020/10/26

It is what it is for now... It gets us by, but we will have to upgrade soon. I am going to need...

It is what it is for now... It gets us by, but we will have to upgrade soon. I am going to need something that has a complete staffing package that can do my payroll as well, and track all of my HR information.

Pros

It is easy to use, and if you have a small company it is easy to buy into with a low amount of users.

The text messaging feature is a game changer. Very helpful.

Cons

The job posting tool does not get applicants. We would get 2-3 people per week. I had to get another subscription with Zip. We try and import as many resumes as possible, but many do not make it through, or the resume doesn't parse.

Everything is an add-on with this software. Which can be a benefit as well. When I see my bill at the end of the month I really don't feel that we put $220 into this. I wish my users utilized it more, however they don't have the time for all the importing. I wish there was a way to actually downgrade users. For example, my onsite doesn't enter a thing in this and just sits at a company and makes phone calls. All I would need from her is to enter information, and import resumes if needed.

Mike
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Big Biller software review

Reviewed on 2024/04/25

I appreciate the price for what I consider a better product.

I appreciate the price for what I consider a better product.

Pros

The ease of use and the price. I also really appreciate all the features and the constant updates.

Cons

I'm used to using folders and files so the data input is what I like least but you need to do that with any software.

Scott
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top Echelon Software Review

Reviewed on 2023/12/05

Very pleased with the software. Only 1 time had a backup issue and it was resolved quickly and all...

Very pleased with the software. Only 1 time had a backup issue and it was resolved quickly and all the information was there.

Pros

Good software to use if you're a recruiter. Uploading and downloading candidate information. Easy to use. Has many great features that makes it easy to use the software when doing your job.
Emailing option is wonderful.

Cons

Sometimes when there are glitches or the software went down and off line, it took time before it came back up.

Arwen
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great experience

Reviewed on 2023/12/11

its been a great experience. the team has been great to work with

its been a great experience. the team has been great to work with

Pros

We wanted to get access to the TE Network. Also Big biller is easy to use

Cons

nothing really comes to mind. If I had to pick one I dont like that when you add a candidate to the system there is another step to add them to a hotlist. I would prefer you could do that in one step.

Alternatives Considered

Loxo and Crelate

Reasons for Choosing Top Echelon

We wanted to get access to the TE Network. Also Big biller is easy to use

Switched From

Crelate

Reasons for Switching to Top Echelon

ease of use. easy to move around in the database and easy to link various acitivies
James
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best bang for the buck!!

Reviewed on 2023/08/22

Pros

Price and performance - I get all the functionality and features that was paying almost triple for with another software service, but with better customer service. Integration and set up was extremely easy and they offer a very reasonable rate for the data transfer. Job board integration to my company's website was better than my previous service, as well as multiple free job posting features to social media and select job board websites.

Cons

No real "cons" at the moment as they are pushing out new features and improvements on an almost monthly basis. Maybe have a tab on for "hotlists" to make it easier to go straight there when sourcing for specific jobs.

Alternatives Considered

Zoho CRM and CATS

Reasons for Choosing Top Echelon

Price and better customer service....even though I'm a one person operation currently.

Switched From

Bullhorn ATS & CRM

Reasons for Switching to Top Echelon

Price, functionality, set up & integration, and platform's look & feel
Isabel Lina
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

No Regrets!

Reviewed on 2024/05/10

I would highly recommend Top Echelon to any recruiting firm or organization looking to streamline...

I would highly recommend Top Echelon to any recruiting firm or organization looking to streamline their processes, enhance their productivity, and achieve greater success in their recruitment efforts. It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top Echelon in the future.

Pros

I am writing to provide a reference for Top Echelon, a software solution that our company has been using since October 2023. As a boutique family-owned business specializing in HR, Accounting/Finance, Ops, Tech, and Sr. Administration, we have found Top Echelon to be an invaluable tool that has significantly enhanced our recruiting processes.
Top Echelon has revolutionized the way we approach candidate sourcing, recruitment, and placement. The platform's intuitive interface and robust features have streamlined our workflow, allowing us to source and engage top talent more efficiently than ever before. The comprehensive candidate database and powerful search capabilities have enabled us to quickly identify qualified candidates that align with our clients' needs and requirements.
The sourcing functions provided by Top Echelon have been particularly beneficial to our recruitment efforts. The ability to access a vast network of candidates and leverage advanced search filters has helped us find candidates much easier and make more placements. To date, we can honestly attribute a 20% increase in placements to using Top Echelon.
Furthermore, as a boutique family-owned business, scalability and flexibility are essential considerations for us. We have found that Top Echelon not only supports our current size but also has incredible capability to grow with us. The platform's scalability and customizable features ensure that it can adapt to our evolving needs and accommodate our continued growth.
Overall, our experience with Top Echelon has been overwhelmingly positive. The software has exceeded our expectations in terms of functionality, reliability, and customer support. The Top Echelon team has been responsive, knowledgeable, and supportive every step of the way, ensuring that we derive maximum value from the platform.
In conclusion, I would highly recommend Top Echelon to any recruiting firm or organization looking to streamline their processes, enhance their productivity, and achieve greater success in their recruitment efforts. It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top Echelon in the future.

Cons

There are times when parsing glitches. I don't like the way contacts tht are hiring authorities appear to show up as candidates as well. This should be separated.

January
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Chose ATS for two companies

Reviewed on 2024/05/03

Pros

Customer service and ease of set up to work with company website.

Cons

Keeps getting more expensive every year.

Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great overall

Reviewed on 2024/05/03

Pros

Ease of use is the number one reason and the ability to advertise your jobs for free or small additional fee.

Cons

Do not really have any except the job board page does not always format easily.

Ralph
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Top Echelon Customer Review

Reviewed on 2024/04/30

Easy to learn and use the many features, a good networking tool to interact with other recruiters /...

Easy to learn and use the many features, a good networking tool to interact with other recruiters / staffing firms. An excellent database for candidate information

Pros

An easy to use candidate database where all communication can be stored for future reference. Key skills searches are easy to perform to create an initial prospect list for client requirements. The ability to send messages to many candidates via a single email message saves time and enable quick response times.

Cons

I have no real negative experiences, It works fine now and is not broken, so do not "fix" it. ;-)

Jason
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Top Echelon / Bib Biller review

Reviewed on 2024/05/08

We have been member for a long time and we are overall happy with TE.

We have been member for a long time and we are overall happy with TE.

Pros

I like the DB management and seamless upload from BB to TE of our candidates when sharing. We also like the automatic job posting service.

Cons

Sometimes common sense changes take a long time to happen in the software.

Debi
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One Stop Resource for Solopreneurs in the Recruiting / Staffing space

Reviewed on 2024/04/30

Love that when there have been technical glitches, their development teams are able to quickly...

Love that when there have been technical glitches, their development teams are able to quickly remedy.

Pros

Love the Chrome extension (LinkedIn and social pages)

Cons

The UI isn't terrible pretty, but it gets the job done.

Alternatives Considered

Bullhorn ATS & CRM, Loxo and BambooHR

Reasons for Switching to Top Echelon

Mainly cost, based on functionality offered.
Kim
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customization is quite easy for Top Echelon. Amazing integration too.

Reviewed on 2024/02/12

It is the dependability of the results for me. Top Echelon can be trusted.

It is the dependability of the results for me. Top Echelon can be trusted.

Pros

This tool is a reliever for me. Launching this software is quite easy no matter the application. It has made my career enjoyable and improved my skills on the field too. There is a huge role the features play in building a lasting experience for users. I also like the dependability in the results. Communication is easy with Top Echelon.

Cons

This is a perfect tool for me. I have enjoyed benefits since the first day of use.

Bill
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top Echelon

Reviewed on 2024/05/24

Excellent as the staff is great and always willing to help.

Excellent as the staff is great and always willing to help.

Pros

Ease of use and support from everyone at Top echelon

Cons

Nothing comes to mind at this time as I have no issues

Dean
Overall rating
  • Industry: Pharmaceuticals
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top Echelon Big Biller Review

Reviewed on 2023/12/05

Top notch! 10 years ago when I was researching recruitment software to run my business I found and...

Top notch! 10 years ago when I was researching recruitment software to run my business I found and selected Top Echelon Big Biller software. A great decision for my business, one that I have been very thankful for. Wonderful people also within Top Echelon, top notch!

Pros

Quality of product, reliability, knowing my data is safe and will always be there.
I like the bulk email feature very much.

Cons

During a bulk email process, transferring search lists to a hotsheet and having to hold a button down and go from page to page to ensure the transfer of data to a hotsheet. I wish there was one button to push to transfer all records from a search list to a hotsheet, that would be welcome.

Robert
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Robert Wilson review

Reviewed on 2024/04/25

Overall its been good. I enjoy working with TE staff.

Overall its been good. I enjoy working with TE staff.

Pros

Ease of Use. Great training and good products.

Cons

TE posts share to network before post to my site if I do it simultaneous.

Paul
Overall rating
  • Industry: Plastics
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Top Echelon Review

Reviewed on 2023/08/23

I'm still learning the in's and out's of Top Echelon. I'm fortunate enough to have some good...

I'm still learning the in's and out's of Top Echelon. I'm fortunate enough to have some good support from both the TE staff as well as other using I have made a connection with within TE.

Pros

Top Echelon has a large group of professional recruiters that work together for the common goal of making placements. We share our candidates and jobs with other recruiters that works the industry I'm working in.

Cons

The only item I need some help with is a better way to track the date employees are placed in the company records. I would like to see a "last modified" date posted when a new person is added to the record without having to go to the people data sheet to find this information.

Kostas
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A robust ATS/CRM that provides easy functionality at a great price point.

Reviewed on 2023/08/17

I don't have anything negative to say. The experience thus far has been positive. Still learning...

I don't have anything negative to say. The experience thus far has been positive. Still learning new things, and I'm sure I haven't fully utilized all its functionality and capabilities yet.

Pros

The product is very easy to use. Has great functionality both as a ATS and CRM. Excellent technical support that is local in the USA. Top Echelon also adds great value for your money by providing Webinars on a regular basis on various topics that is pertinent to running a successful business.The other big plus is having the Network (Forum) which allows you to collaborate with other recruiters and agencies and work on split deals.

Cons

Not sure if Top Echelon offers this but it would be nice if you could conduct more automated campaigns to attract new candidates and new clients through the platform.

Mindy
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mindy Marty

Reviewed on 2023/12/05

The technical support is fantastic! [sensitive content hidden] is extremely helpful! Excellent...

The technical support is fantastic! [sensitive content hidden] is extremely helpful! Excellent customer service when I call with a question.

Pros

It can sink to LinkedIn. It is user friendly

Cons

I need Big Biller/Top Echelon to sink with HireEZ.
I want to be able to text multiple people at once.
I think that it is confusing to email a lot of people at once. This is cumbersome not user friendly.

Sheena
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product

Reviewed on 2023/12/05

Pros

What I enjoy the most about top echelon is that they post out jobs on job boards without an extra fee

Cons

I’m unable to post on Indeed and I’m not getting enough feedback from the job boards

Jay
Overall rating
  • Industry: Biotechnology
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

great product for the money

Reviewed on 2023/12/11

It has been a good experience and will keep using the product.

It has been a good experience and will keep using the product.

Pros

It is easy to use and functional. The pages are set up and easy to understand.

Cons

I would have to say I liked most of the Product but if I had to say anything, it would be the price.

Sharyn
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy big biller

Reviewed on 2023/12/11

Pros

I like the ease of parsing the resume to create candidate files. Hot lists are great and easily modified.!

Cons

It’s annoying that if you have one letter wrong in someone’s name it can’t find the person.

Colleen
Colleen
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Follow up on TE

Reviewed on 2023/08/22

Use it all day every day in the staffing business

Use it all day every day in the staffing business

Pros

The ease of the system, I am still learning it and all that it has to offer but very easy to work with.

Cons

Reminders on follow up on candidates, I wish it merged to the calendar and or there was a pop up that would come up to remind to call the client or candidate.

Maximillian
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love it, better than others I've used

Reviewed on 2023/08/23

It has been a great experience with TE. I recommend it endlessly. I've used MaxHire, BullHorn and...

It has been a great experience with TE. I recommend it endlessly. I've used MaxHire, BullHorn and Salesforce and now Top Echelon and 10 times out of 9, I would choose TE.

Pros

It is so easy to use, the integration was a breeze and support has been phenomenal. Every ATS/CRM I've used, I've always had the thought of "I wish I could do this" or "Why can't I just switch this to over here" and TE makes it so easy to do all of those things.

Cons

The resume parsing via email can be a bit of a pain sometimes, I would really like just a drag and drop option as well.