Knowify Reviews

I was impressed with the job costing and budgeting functionality. This also includes time tracking with GPS that was very important for our business.

Ultimately, I was looking for a software that had more workflow management and job tracking functionality and this software was not chosen, but I believe it is a great software for companies with less jobs. The company I was working for had many small jobs that required a lot of workflow management.

Lightweight and easy to train others. Simple and fast quoting functions.

Mobile app is built for field personnel and doesn’t have the features I need for sales as an owner. No CRM. Workflow is clunky for scheduling. Financial integration with Quickbooks is very basic.

The customization you can make to quotations, line items and the catalog.

The scheduling software is very basic. and does not have abilities to add more details so we use another program for this.

It has an organized dashboard and many features.
Users can easily start a new project, add a description, divided the job into phases, and set the budget for each phase. The budget is detailed into materials, labor, and subcontractor costs. This can help users estimate the cost Vs profits for each phase.
The program makes it easy to calculate materials and labor costs, just add the price per unit and charge per hour then add the total amount of units and the total number of hours.
I like that data can easily sync with other accounting software like QuickBooks.
Users can create work schedules for their staff and send them messages on their Knowify mobile app to give them tasks and the time frame.
I like the time tracker and the detailed reporting module.
Finally, I like that it is a paperless based system. Users can send emails with their proposals for e-signature. Also, they can send invoices with links for online payment.

Knowify is great, but it requires a high level of experience with similar apps. On the other hand, it is appreciated that newcomers can download a demo version to practice, also the software has built-in user service templates.

It's easy to use. The layout of menus makes it incredibly easy to navigate. The importing into Quickbooks happens lightning fast. There's a myriad of ways to handle POs making billing incredibly convenient. And the reports are useful.

Searches can be difficult to return to. They lack pagination customization. Sometimes I'd like to see 100+ results per screen!

Knowify is very user friendly and easy to use. It comes with AIA Billing at a very affordable price. It also syncs to our Quickbooks so there is no need for double entry.

I would like to see a more itemized schedule of values.

It has many useful features, templates, job costing, digital signature, customer support is fantastic.

User interface is a little clunky. Reports have a long way to go.

After an exhaustive search for a construction management software, we narrowed the search down to Contractor Foreman and Knowify. While the user interface is built very simply and is user friendly, which is a big plus when you have non-technologically advanced users like most construction employees tend to be (no offense), we opted for CF because it was half the price and offered a little more back end customization for our needs. If CF was not an option, we definitely would've went with Knowify.

The overall UI is great because it is easy enough for a 5th grader to learn, but it is also not as customizable as we needed.

I LOVE the time card input, the dashboard view of active jobs, and the expense syncing functionality to Quickbooks.

For jobs that are in process when the software is implemented, there is not a good way to get the data into Knowify to sync with Quickbooks.

It would be helpful to have a little more flexibility when creating invoices, and if you had the option to create a detailed budget (Professional mode) for a job in Knowify but were able to track expenses at the job level.

The integration with QBO is top of the line. Customer service is excellent and quick to address any problems.

As with anything, the cost could be a little lower.

Makes bids, change-orders, and scheduling easy. In theory - but not actuality - it should link with Quickbooks, which, if working, would be awesome.

Customer service doesn't take the time to determine what is wrong. There are several tiers of people who are trying to help, but they continue to give a quick reaction to solve the problem and don't really help. The program itself only links with Quickbooks occasionally. If you don't input information perfectly, it scrambles your numbers and can throw all of your books off. Getting access to human help is hard. The input work is way more work than the results.

The biggest pro of this is the step-by-step process from bidding to proposal to billing. We are easily able to track and manage each step of the process, produce AIA style invoices efficiently and track all payments in one application. And a huge shout-out to customer support - anytime I have an issue, they respond and are able to help us out within an hour or two (even outside of business hours).

Every once in a while there will be a glitch, sending payments over to quickbooks an extra time (but this also could be our synching with banking...). Either way, it's an easy fix as long as you are also managing your books correctly.

The easy to navigate website and features, and the fact that they will try to accommodate your business needs within the app.

The support, even from the owner, can be condescending; customer service quality could be improved drastically. A lot of attention grabbing features get added to the site however, they do not appear to be thoroughly tested because they are always failing in some way. The communication between quickbooks and knowify could be improved as well as the zapier integration. The time tracking and break down of services and how you manage projects could also be improved drastically. For what we are paying I definitely expected more.

It has everything we need for tracking hours and expense

It doesn't have the option to request leave by employees

Once the estimate is approved the office work is over. All employees are able to track there time and materials directly to the job with no extra work involved when it is time to invoice.

My employees do like not being able to view all of there entered time for the last two weeks, but I believe this might not be the case with the last update.

I really love how I can keep track of all my jobs from active to still in bid process. I can schedule guys to any job, do time sheets, and even a catalog to help us keep track of pricing and material pick ups! It topped the cherry for us when we discovered the app.. with many Spanish employees this is the first app I’ve seen that can work in Spanish. And the punch in and clock out feature along with geo fencing is very nice.

I wish the specific labor rates could be involved in one of the lower plans instead of the highest plan, which is legit the only reason I have to use their highest plan.

Interacts with QBO. Also like the reports available. Easy to navigate between open and outstanding jobs. Can attach documents all in one place.

Sometimes the feed between QBO and Knowify does not work. When this happens, I call support and they are able to fix it right away. They are very helpful.

Tech Support is Awesome. I get answers to my questions in a timely manner. Company is open to suggestions on how to improve the program . They will customize reports based on my needs . They are always enhancing the Software to a more user friendly feel.

I would like to see more detailed Youtube Videos regarding how to use the software based on the current version. I would like to see more pop up links in the software "Click here to learn more "

Customer support is second to none. Issues are usually responded to and dealt with, within the hour. Easy to navigate and intuitive.

Some small annoying glitches that pop up from time to time. Usually sorted out quickly and efficiently but annoying nonetheless.

I like that Knowify allows me to do everything from a lead to a bid to a contract.

Knowify can sometimes be finnicky with it's search engines.

Ability to customize for our business, ease of use, customer reaction to the professional quotes and invoices, customer feedback is not only taken seriously but it is desired to provide the best product.

Great for companies that are between residential and commercial jobs

Needs to be a bit more flexible with customizability. Especially with Project calendars.

This program makes it easy to track projects and the cost associated with those jobs. The added functionality of the estimating part saves us from making custom spreadsheets. The customer service is exceptional.