Lattice Reviews

The various tools and flexibility within the system. We also love the consistent upgrades and new feature releases. They are always seamlessly.

Some areas are a little more difficult to navigate but the support team has always come to the rescue.

Easy UI. Simple. Straight and to the point.

No cons it does a good job. The only Con is they require me to use this for extra work to do. :)

Updates, 1x1s, semester reviews, OKRs and of course, the possibility to create knowledge trails

The software itself has a few bugs from time to time, not allowing updates to happen, and also the possibility of transfering the same OKR to new semesters after closed

1) Usability: Easy to use for both admin and users.
2) Feedback and Improvement: Unlike some companies where feedback goes into a black hole in the universe, Lattice takes client feedback seriously, and we've seen our input applied to improve and enhance all products. Customer service is also excellent.
3) Customer Service: Although it is a ticketing system, all Livechat Agents and the Customer Care email team are responsive and knowledgeable. They even follow-up to make sure your questions are adequately addressed.
4) User Interface: Easy to navigate

We were promised a roll-out for one of the products, but it never happened due to a reorg. However, the product is back on the roadmap, so very excited to see this happen.

This is minor, but some products could be a bit more user intuitive.

Integrations, communication capability for review cycles, 1:1 functionality

Manager downward review not intuitive to open up the self reviews, Parent goals confusing, exports to CSVs and not excel

I like how customizable our review cycle can be. I also like the Slack integration.

There is a bit of a learning curve, but it's overall great to use.

Lattice is very intuitive in it's design of end employee use. When unrolling new products, leaders and employees are able to absorb navigation fairly quickly

There's a lot of features that seem to be built off of specific customization or backend architecture set up that doesn't quite connect seamlessly across platforms. For example, some permissions are easily created for the engagement platform that are not available in the Performance Platform. Or there are Feedback Prompts built into the system, but they are not customizable.

A one-stop shop for all of your employee engagement needs. Once place where everything is recorded.

The goals portion is not working for what we need it to do.

What I enjoy most about Lattice is the ability to automate things. As a smaller HR team, it is great to utilize a platform that can perform tasks and streamline them.

I don't have any complaints about Lattice thus far. It has been a great platform and addition to the business. The broader team also seems to feel the same.

How many different things you can do in the tool: Annual Performance Reviews, Weekly 1:1s, give kudos/recognition to coworkers, and check-in questions for career goals/development! We've used lattice for 4+ years now and it continues to be our go-to tool for all of these reasons.

Learning to set up different things in Lattice is not as straightforward and easy. I spent a good amount of time trying to learn how to do custom questions and templates, so having easier guides or instructions in Lattice would be nice for the user.

Love that everything is in one place. Writing reviews is so easy if employees use all the features on a regular basis: updates, 1:1, goals

There are some suggestions we have given on features- mostly on Lattice Goals.

I wish some things could be added piecemeal. Grow is not widely used in our company, but for those that use it, we won't want them to lose it. It's be nice to be able to add it to those that want it.

I like the performance review and survey capabilities. I like that you can filter survey data by role, gender, performance, etc.

I wish that the compensation module was included in the base product. I also wish that you could track performance reviews of a single person across time and download them all.

I love the ease of use. When I joined the firm, I had no training in Lattice, but was able to easily navigate.

There currently isn't the ability to upload documents with a review or with feedback.

Lattice creates a great user experience for both employees and administrators. It's easy to use, aesthetically pleasing, and makes performance management tasks more efficient.

Lattice still lacks some features that would be helpful to my team, such as the ability to download parts of the org chart instead of the entire chart.

Easy to use as an admin. You can set up reviews, surveys, etc.

I'd like more features around compensation management. Otherwise it's great all around.

I like that I can keep my feedback, goals, and 1:1 notes in one place. That makes the performance review season so much easier for me to complete.

There isn't really anything I don't like. I only use the platform once a week or so.

Very user friendly. You can set up your engagement surveys and performance management cycles quite easily.

Better reporting for the engagement survey results.

When it comes to managing human resources at work, Lattice offers best features
It makes employee engagement, recognition and rewarding easy

Lattice has really handled well and reasons to doubt it

The ease of use and ability to customize. The implementation went smoothly and it has been well received internally. Love the Q&A feature.

Nothing really that we've found is missing in the functionality.

Interface is nice and easy to navigate. Using mostly for kudos and performance review. Also like that in one place you can observe company anniversaries and birthdays.

Not sure if it was added already or not but it will be cool to add some AI integration for some tips/suggestions or grammar check