ClubWorx Reviews

Switching to ClubWorx remains as one of the best decisions we made. The software is constantly being updated and improved upon, with new features being added as well. They listen to, and, most importantly, act on feedback and feature requests from business that use the software. It may not happen instantly but it's great when you get an email about a new feature that's been something you've enquired about a few times. Gives you faith in the theory that if there's enough need for a feature and enough people speak up about the need, that there's a high chance that it'll happen one day.

Since switching to ClubWorx we have slowly been able to reduce the number of additional systems we use which is making life easier all the time for us and our staff. To be able to have most things "under one roof" is hugely beneficial to us. From a practical point of view and also from a financial one too.

Whenever I've put in a support request I've had a prompt, polite and helpful response. I don't feel that we've ever been fobbed off or lied to, and certainly not made to feel like we've asked silly questions.

Terrible

Clubworx has really helped to keep track of my members (who's attending, who's not, who's ready for grading etc) and organise and collect payments. Most importantly the team have been great to work with and they are constantly improving the product

I HAVE BEEN USING CLUBWORX SINCE 2016 AND ITS CRUCIAL FOR RUNNING MY BUSINESS . I HIGHLY RECOMMEND THIS TOOL

As the owner of a martial arts academy, finding the right tools to manage day-to-day operations while ensuring a positive experience for both staff and students can be quite challenging. Clubworx software has proven to be a game-changer in how we run our academy, and I can't recommend it highly enough.

Great experience, I recommend the product frequently

We have been using CWX for 5+ years. Customer service, improvements and feature releases are spot on.

Very good - enjoy using the product. No plans to change anything

Easy inexpensive way to keep everything on track

Hands down the most intuitive and simplest software to use. We tried out so many different providers including Mind Body which the entire industry seems to use yet were told by MB that we had to move across our payment system which is simply a big no-no for us. Clubworx provided everything MB had and more. And were so very responsive to our requirements when we had special requests, even after-hours support.

I am able to monitor client participation much more effectively. This has allowed me to focus on those who need help most and grow participation levels!

Fantastic so far. Not a moment I was left unanswered.

The customer support has been awesome. Emily has been proactive about engaging with solutions rather than simply selling the features. What was also a key turning point in the decision was understanding the development roadmap - what features were going to be released and when which gave us a better understanding of what we had to do in the interim to make the transition smomother

Emily was very helpful so far in the transition , what we see with the software is a clean and simple look that our clients could like

We reviewed many software solutions for our Karate business and Clubworx, although it doesn't contain all the 'bells and whistles' of some, was the easiest to use and most flexible. Support is fantastic, replying very quickly, even out of normal business hours.

I have been teaching martial arts for 18 years. I have never come across something so simple. The software is appropriate for size and function. There are no bells and whistles that you don't use! There is no wasted design and is perfect for our martial arts school. I wish we had this software back in the "Martial Soft" days. Customer service is incredible and friendly.

I'm moving from other software because they were charging too much, and the software wasn't offering the much i was paying . I'm very impressive with the attention they give.
The software is really easy to use and add a member. What was a big deal for me after some bad experiences with the trial on others software.

Congratulations for a great job you are doing.

I work in a studio and also run outdoor sessions. Club worx has been a great program for my business. It is so simple to start using. Emily is fantastic and helpful. I love how customisable the system is and the reporting is great. I'm going to start building my website in club worx soon.

I would like the system to link with xero. Hopefully that can help soon.

The help and support we have received from the staff at Clubworx has been the most positive in my last 10 years of working with software providers.

Pros
Easy to get started and use
I can always contact someone right from my clubworx account
Easy bookings and payments
Cheapest option I looked at

Cons
No problems so far, everything I've raised has been explained clubworx