Hippo Manager Reviews

We're so glad that you've acquired Hippo Manager as a software solutions provider that has a competitive price point, is simple to use and increases efficiencies, at your practice.

We DO work very hard at constantly upgrading and updating our software to exceed industry standards and our veterinary practice partners expectations.

Some of the small frustrations you've listed will actually be updated and refreshed very soon in mid-late 2018! We're looking forward to sharing our continued improvements with you and appreciate your partnership, business, and time it took to provide feedback.

Thank you for making the time to leave feedback!

Development work continues on invoicing, medication and vaccine workflows so be sure to be reading over the bi-weekly release emails.

If possible, we would love more information regarding the estimate to invoice workflow to make sure we aren't missing any opportunities for improvement.

Again, thank you for sharing your thoughts!

We are so glad you are enjoying the convenience of Hippo and really appreciate you sharing your experience! Thank you.

Thank you Dr G for taking time to provide feedback! We would love to better understand what is happening with your inventory as well as connect you with your account manager. If you can let us know a few days/times that can work we will do our very best to accommodate.

Thank you Dr F for the opportunity to serve you and your team. We appreciate all you have done to support us as we've continued to improve the platform. We are disappointed we have clearly missed the mark in meeting your expectations. You will be missed.

"My life has been made easier by this software" is exactly what we are developing Hippo Manager for! We love to hear that our mobility and intuitive design has aided you in practicing veterinary medicine and delivering excellent patient care. Learning a new system is always challenging, but our training and support team are there to help at every step. We appreciate your business!

Thanks for taking the time to review Hippo Manager. We work very hard at creating an easy to use and intuitive product that separates us from competitors. We also take the time to log any feature requests from our users so we can shape the future needs of our software around those of our veterinary partner practices. Thanks again for your review, we're focused on empowering veterinary professionals to thrive and glad we're doing just that!

Hi, Dr. Nicely,

We're so happy to be your chosen software as you moved into a computerized veterinary practice and cloud software. Hippo Manager is robust and full of features that are ready to grow with practices of every size!

When you're ready to take advantage of all that Hippo Manager has to offer, all users receive 100% free and unlimited customer service and training so veterinary professionals can be ready to take the next step in business and patient care on their terms.

We apologize that there's been some glitches with credit card processing, we've recently completed an upgrade which will eliminate these occurrences. As always, any issues that you encounter, please take advantage of our unlimited customer service and support so that we can resolve the question at hand as quickly as possible for you!

Hi Kristi,

We really appreciate your feedback on our cloud-based practice management software! So many features are customizable to suit individual practice needs so we're glad to hear you've put that to good use to increase efficiency at Graceful Departure.

We offer unlimited training and support with access to hundreds of hours of online remote learning opportunities. We take partner practice feedback seriously, we address concerns immediately as well as add client suggestions to our update list as often as we can!

We are able to evolve because we are agile and can move with industry and client expectations quickly. Thank you for being a valued part of that life-cycle.

We love having you as a member of the Hippo Herd.

Hi Caitlyn,

So great to see that you've witnessed our agility and ability to respond to client suggestions and feedback and start incorporating them as soon as possible. We aim to continuously improve our fantastic software that's on par with industry trends and feedback from our wonderful partner practices such as yourself.

Our integration list is growing and growing quickly. We've added IDEXX and Antech is up next which you'll see before the end of this year!

Thank you for taking the time to provide this feedback, we value you as a customer and appreciate your time.

We'll be in touch about our upcoming integrations that are launching in 2019 in 2020!

Hello Lisa,

Thank you for taking the time to provide comments about Hippo Manager. We appreciate you being a part of the Hippo Herd and take your feedback seriously.

We love that Hippo makes appointments easy in your role as receptionist and apologize for the issues you are experiencing with recurring appointments. Inventory management and control can be a daunting task at any veterinary practice, so I will be sure to have our training manager reach out to you directly to assist in any way possible with unlimited training and support. We'll get your recurring appointments and inventory back on track!

Be sure you take advantage of our unlimited customer support and training. Email us any time with questions so we can step in and help correct any issues. Thank you for your continued business.

Hi Keri,
Thanks so much for your review and taking the time to give us your feedback. There are so many resources and built-in features to our software, that's why we offer unlimited training and support to try to make sure you're utilizing all the areas that are applicable to your job and practice needs.
With every software update, we are working to reduce your clicks in Hippo Manager, we're careful to balance familiar veterinary workflows in software with streamlined processes so that we can deliver a product that meets expectations of many. We're focused on efficient software that's easy to use and simple to learn so, our training department will be reaching out to you to discover anything we can assist with to help you get the most out of Hippo Manager! Thanks again!

Hi Sarah,

Thanks for providing a review of Hippo Manager. We're proud of the cloud-based solution we've carefully developed to meet the needs of small, growing and multi-location practices.

Our multi-unit capabilities are best in class and we're continuing to roll out more features that make patient care in Hippo Manager as seamless as possible no matter where your practice goes!

We're focused on reducing clicks - always. With every improvement we carefully consider our users and making daily functions easier, faster and compliant. We'll take your feedback to heart and will be sure to work at making you feel like you're working as fast as possible in our software.

Thanks for being a wonderful partner practice.

Anthony, Thanks for your review of Hippo Manager! We love that you've found it easy to use (our goal) and that you're enjoying the constant updates and feature upgrades so that we always enhance the user experience!

We'll be in touch with you about inventory. We'll make sure you get a custom training session and have access to all the resources about inventory management and control in Hippo Manager. Thank you for being a wonderful partner practice!

Hi Dr. Garner!

Thank you for your review of Hippo Manager! We work hard at taking requests and recommendations seriously. We listen to our practice partners by implementing suggestions and feedback up to 96% of the time! We're focused on continually rolling out more features and functionalities to suit the needs of all veterinarians across a variety of disciplines.

Thank you for being a valued member of the Hippo Herd we enjoy working with you!

Hi April,

We love to hear that we're fulfilling your needs as a high volume spay/neuter clinic, and thanks for the work that Kindness Counts does for the community.

Being easy to use and simple to learn is a goal of our practice management software, so glad to see that it's been that way for you.

Our training manager will reach out to you regarding reports. There are views you can complete in the reports where you can dynamically search for an item and filter to see specific items. Reports will also show all items for the given criteria. We'll get this sorted out right away, looking forward to helping you use more our of robust reporting section!

Thanks for being a part of the Hippo Manager Herd.