SocialSchedules Reviews
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558 Reviews
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great scheduling platform with lots of extras!
Reviewed on 2019/08/16
Pros
Ease of use. Messaging system and shift swap approvals.
Cons
There wasn't much not to dislike about this product. I've had no user issues with it, nor manager issues with it.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Compass-Non profit cafe using Open Sim
Reviewed on 2019/10/17
Easy to start and implement, staff loves it
Easy to start and implement, staff loves it
Pros
It's free! We were using an app called Deputy, and we had to pay for what open sim offers for free and its great as a manager, and our staff loves it! '
Cons
There is no direct message board for all staff notes, id love to be able to communicate with my team throughout a week this way
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Great, but slow
Reviewed on 2019/08/16
So far OpenSimSim has been a mixed bag. When it works well it's a fantastic software. When it...
So far OpenSimSim has been a mixed bag. When it works well it's a fantastic software. When it doesn't work well it's absolutely frustrating to deal with. We used OpenSimSim so that way if people needed to be able to switch shifts or request time off there was a place where these requests were stored and could be accepted or declined. Our old program was all manual so it's a big help being able to see who can work and who can't all at once.
Pros
I like that it's easy to see when you and/or your peers work on the web version of opensimsim. It's easy to set-up for your work weeks too so it'll accurately show how many hours you're getting in a week, and it being easy to customize is a nice feature too.
Cons
Sending messages to your peers is really slow. Even with a perfect connection it might take serveral (1-5 minutes) to send a message. Also, there was a problem my peers and I had with signing into OpenSimSim. I wish they had a feature to upload your schedule to a third party app such as Google Calendar or being able to do it on your phone using your Apple calendar. So that way my spouse and I can plan around my schedule. Another con is that it'll automatically sign you out every week. We had assigned computers at work so having to sign into my computer every single day is a waste of time.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform
Reviewed on 2019/02/16
Outstanding
Outstanding
Pros
As a GM I love OpenSimSim it’s very user friendly
Cons
Budgeting wasn’t working at first but then did work.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for Small Business
Reviewed on 2019/02/18
We have appreciated the overall support from the OpenSimSim team.
We have appreciated the overall support from the OpenSimSim team.
Pros
I love the ability to love prior schedules and just paste to future weeks. We have been using OpenSimSim for more than 2 years and it was a huge improvement from the manual process we used. The ability to use the app for our associates has greatly improved our scheduling efficiency and reduced the errors in availability and scheduling.
Cons
We have had no issues with the software.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Country club scheduling
Reviewed on 2019/05/28
I’m able to schedule my employees and communicate with them easily
I’m able to schedule my employees and communicate with them easily
Pros
A coworker had previously used it . I like that my employees can put in their availability and trade shifts with each other
Cons
I’d like to have a counter or additional notes next to each employee on their shifts and hours preferences. I have some employees that only want 20 hours a week or two days even though their availability is wide open. These details I have to remember.
- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Management
Reviewed on 2018/08/14
Really good, and simple to use to check my schedule
Really good, and simple to use to check my schedule
Pros
-I am able to check my schedule
-request any type of break or day off with this app
-simple design and looks good
Cons
-could upgrade the theme or design for better look however still nice
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
OSS Review
Reviewed on 2018/07/27
Pros
It’s easy to use and I like that I only see my department schedule as opposed to every depts schedule. I like that I can request time off and chat with our team through this app.
Cons
There’s nothing m
Really I don’t like about the app.
- Industry: Sports
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good But Can Make Some Easy Tweaks
Reviewed on 2018/08/14
Pros
Easy to use. Let's me communicate staff needs well ahead of time
Cons
Cannot edit shift once it has started if I need to cut an employee early. I have to delete shift and then add. Seems like unnecessary extra step.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simsim
Reviewed on 2019/07/23
Pros
Ability to schedule and post messages by employee type and department
Cons
Couldnt figure the messaging system out at first
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
OpenSimSim working great for our daycare, with some exceptions.
Reviewed on 2018/08/14
The TAs love it, because it's all on their phone, and they don't have to keep track of a paper...
The TAs love it, because it's all on their phone, and they don't have to keep track of a paper schedule. The only problem is if someone drops a shift at the last minute (due to illness or whatever), and I don't get a chance to approve the person accepting the shift. We haven't chosen automatic approval, because we want to maintain control of who is working in which classroom.
We also haven't been able to automate the process as much as I would like because we want the schedule to be as consistent as possible for the children in our care. We have to list the shifts as one hour each because of the TAs' crazy class schedules, but we want TAs to work the most hours in one block that they can so that the children don't have all new teachers every hour.
Overall, we have been very happy. The customer service is amazing. Any time I have had to contact them with a question or a suggestion, I get an almost immediate response.
Pros
It's free! We had been using only paper scheduling, and had a lot of no-shows, especially when a TA was supposed to sub for someone else. TAs are now more in control (and aware of) the process of finding a sub.
Cons
Printing the schedules doesn't work for us. When we print our paper schedule, we have the days of the week across the top, and the time of day down the side, and then the name of the person in each room on the chart. This is the only way our director can read it, and OpenSimSim isn't able to sort the information in this way. So we still make a paper schedule in Excell and print that, and then enter all the info in the app.
Also, it would be excellent if people could enter their availability with a start date and end date. We only hire college students, and their schedules change each semester. It is really hard to enter the new semester's schedule, because they have to leave the old semester's availability in for subbing.
The only other complaint has more to do with college kids than the program itself. A lot of our TAs think that they can drop a shift and then ignore it. Then when no one shows up, they're surprised that we're upset. So it still takes a certain amount of checking up on them on my part.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
It’s alright
Reviewed on 2019/05/28
It’s ok. It works, and it’s what my organization is using.
It’s ok. It works, and it’s what my organization is using.
Pros
The design is easy and simple to see. Updates are made real time and notifications are sent.
Cons
There are functionality limited to mobile, and this is extremely unhelpful when I’m working at a customer service position where I’m not supposed to look at my phone.
Cons on the computer:
-I cannot see who else is working when I’m not working that day.
-I cannot see a list of people and their shifts the way I can view it on mobile.
-When I make the window size smaller (when I have to sometimes for my work), the application won’t let me view anything.
Overall cons:
-Setting availability/unavailability is a nightmare. It just takes so much time, especially when my hours are variable. There must be a better way to design this.
Also, this function is limited to the web app — why design the software where the functionality is half and half between different platforms?
-is there a way to change the view setting to “Month”? That will make the schedule easier to see.
-The notifications are exsessive — I get one when my schedule is changed, then published. For one change, I get four notifications (2 app, 2 emails).
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Love this scheduling app!
Reviewed on 2019/08/16
Lots of benefits in the ease of use, for both me and my staff. It makes scheduling fun!
Lots of benefits in the ease of use, for both me and my staff. It makes scheduling fun!
Pros
The ease of use, it's so helpful to have the schedule on you whenever you need it. It's made it way easier for my staff to get there shifts covered on their own. Allowing the app to assign sections to my staff it has given me the tools to help maintain order on my sales floor as well. I don't know how I worked for so long without it!
Cons
Mostly it's been a positive experience, the only thing I think would make it better would be holding the same layout as the computer when converting to the weekly schedule on the phone. And as a administrator being able to see what i have unpublished on my phone as well. And also it would be nice to be able to black out days employees couldn't drop shifts, just how there is the feature to do that with the time off requests. But really it's been an amazing tool to have!
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
OpenSimSim for rostering
Reviewed on 2019/12/05
extremely positive. Opensimsim has given us increased productivity and efficiency. Communication...
extremely positive. Opensimsim has given us increased productivity and efficiency. Communication between all staff is easy and encouraged through this software. Overall it saves so much time, is flexible, is easy, fast and overall reliable.
Pros
Ease of use by managers, administrators and regular staff. Straight forward and up to date, even old timers can quickly gain the skills to use opensimsim. I love how you can select particular staff, times, breaks and see a total hours per week. Shift dropping and swapping is also a function that helps take stress off myself as a coordinator. the messaging tool is great also and saves some time in last minute needs and cuts out emails.
Cons
This software works perfectly for my personal use.
Another department here onsite use opensimsim for their rostering but use the publishing option to send out shifts for the whole department at once. They do seem to have trouble working around this but are quite new to the tool as well
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Others Programs
Reviewed on 2019/08/16
I think this could be a great program, as I have used other ones. This one I think could really...
I think this could be a great program, as I have used other ones. This one I think could really advance and make it great. I have tried to reach out to customer service and just get sent to the web page for the answers, which havent been in there. I think there is more things this program could do to make it a one stop shop. I wish it would link to a calander ect, or you would be able to upload files, Docs ect for the staff to see.
Pros
I like that you can see who is all working for the week. I like how it prints out the responsibilities per each person.
Cons
That you cant upload Docs for the staff to see, no files to put things for the staff to see on sales, labor or any sort of spreadsheets.
You cant do the scheduling on your mobile device. You cant see the reason why people have took off via mobile
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This APP saves me tons of time and frustration
Reviewed on 2019/02/16
Overall I am super excited that this APP exists and I have been using it for over a year now. I...
Overall I am super excited that this APP exists and I have been using it for over a year now. I cant even begin to describe the benefits, its easy to use, simple to deploy, provides a great staff communication platform and has help tremendously in the overall accountability of my employees and ownership of their schedule.
Pros
Well thought out solid platform with all the bells and whistles of way more costly APPS but functions better, integrates easier, and the fluidity of the data is unsurpassed for an online scheduling APP !!
Cons
Seems a little slow to maneuver at times and ctrl copy function seems a bit glitchy at times. The availability and time off feature works well but its not very intuitive for my staff ... so far I have had people doing it reverse and others squaring me into a position where I have to conform to their specific availability but that is my own HR issue :-/
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
OpenSimSim - Pros & Cons
Reviewed on 2019/02/15
It is easy to use. The mobile version is more user-friendly than the desktop, which as we are in an...
It is easy to use. The mobile version is more user-friendly than the desktop, which as we are in an office environment, is inconvenient. The mobile app is very nice to use. Overall, OpenSimSim meets our needs and we are able to accomplish what we needed. The variance feature is what fits our needs best. However, OpenSimSim seems more fitted to restaurants or maybe even retail rather than an office.
Pros
Based on the manager/administrator role, it was fairly easy to use and understand. Some of the features are very nice, specifically the ability to add hour variations.
Cons
For the employee view, it is not as user friendly. It would be nice for the employee to choose their view - whether they want to only see their schedule or certain people's or everyone's that they have access to instead of having to go into each day and choosing to see who else is on. The schedule defaults back to the first date published or created which is inconvient and frustrating. If there is more than 1 person working on the schedule, it is impossible to tell and to see if any changes were made, the page needs to be refreshed every time. There are also some limitations with the swap shifts as our employees may only swap a few hours rather than a whole shift but they can't choose specific hours. It is a complete shift swap only. Additionally, it would be good to be able to schedule lunch or break times without them counting towards the variance. There is also no way to track if someone is unexcused without it counting into the variance total unless the view is filtered.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
It works, but not the best.
Reviewed on 2019/03/06
For being a cheap/free program it does the job and the development team seems to be active in...
For being a cheap/free program it does the job and the development team seems to be active in improving the software. OpenSimSim is unintuitive and awkward but getting better.
Pros
I like the ability to adjust a single day of availability and the ease of communication with the scheduling supervisor for things like time off requests. There are a lot of functions for this software, such as seeing the schedule of the whole team for the week.
Cons
The feature access is unintuitive and difficult to work with. An example of this: the only way to see the full team schedule is to open the mobile version and rotate into landscape view. There are some features you can only use on mobile and some you can only use on desktop browser.
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great piece of software
Reviewed on 2019/05/31
One of the best scheduling tools I have used in a long time and its absolutely free! so Please keep...
One of the best scheduling tools I have used in a long time and its absolutely free! so Please keep it that way. You can set up as many work places on OpenSimSim and manage them from one place.
Pros
Live scheduling tool, any changes is immediately sent to the relevant people. Team can book time off on the software. There is an app for everyone to use. Its simple and not bulky. Gives you a breakdown of cost per day. You can have offsite working.
Cons
Not having the ability to talk to SAP Payroll. Not having the ability to input other breaks in a shift (paid and unpaid) you can only put one break in.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic easy to use product
Reviewed on 2019/05/31
Support has been fantastic and are willing to hear suggestions on possible improvements, certainly...
Support has been fantastic and are willing to hear suggestions on possible improvements, certainly respond quickly if you are having an issue. to e honest I wish all software companies ran this way.
Pros
Can be used from anywhere, allows staff to say when they are not available, alerts them when they have been given a shift and allows them to swap. I don't need to rely on my fading memory anymore or sticky notes or diary entries, simply awesome :)
Cons
So many buttons to print the same report every week but this is a minor inconvenience for the benefits being offered
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A Small Restaurants Review of Epos
Reviewed on 2019/02/23
Initially the customer support was eager & helpful. It was a little bit frustrating to have to deal...
Initially the customer support was eager & helpful. It was a little bit frustrating to have to deal with multiple people (I kept being told that my support "person" was no longer with the company). With that said, I still found everyone to be knowledgeable and friendly. Luckily I have been able to troubleshoot most problems myself, which is good because I have found the callback time to not be especially fast with the basic package.
Pros
Cost. For the features it offered, it seemed to be a good value and they didn't insist I use their credit card processor. My staff hasn't had really any difficulty using the program. It seems very straightforward.
Cons
Not that I have a lot of experience with this type of software but setting up some of the till-order details seemed like it could be more stream-lined. I know it is not specifically designed for restaurants but it would be great if it included more sub category options instead of having lots of multiple choice product group. Also, being able to have a negative charge option would be helpful when somebody want to remove an item from the meal.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this scheduling software
Reviewed on 2019/08/16
I have had nothing but a great experience with OpenSimSim. I have recommended it to several other...
I have had nothing but a great experience with OpenSimSim. I have recommended it to several other hospitality business owners and managers, who have actually implemented and love the software as well. Do I get a referral reward?
Pros
There is nothing about this software that I do not like and I cannot thing of one thing I like most above about it.
Cons
The only complaint I have, and it's more like a wish list item, is that as the manager, I cannot modify and/or enter a time-off request for employees or modify an employee's availability who as agreed to accept a shift outside their availability.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OpenSimSim for the win!
Reviewed on 2019/05/28
I think that the business I work at has benefited from OpenSimSim when it comes to communication....
I think that the business I work at has benefited from OpenSimSim when it comes to communication. We are easily able to request off and put in our availability. We are also able to easily communicate in the messaging section of the application.
Pros
My favorite thing about OpenSimSim is the mobile app. It is very accessible at home and on the go, so if I need to ask off really quickly, this application lets me do so efficiently. another aspect of this application that I really like is that it is easy to maneuver through the app and I am able to understand where I need to go to do something.
Cons
I don't think that there is anything I do not like. However, it would be neat to be able to see what reason you put down for asking off (on a computer) after you submit it. I am able to see that on my phone, but not the computer.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good option for the price, but needs more ability to customize
Reviewed on 2019/05/31
We tried a variety of timeclock software, and Opensimsim was one of the less expensive versions out...
We tried a variety of timeclock software, and Opensimsim was one of the less expensive versions out there for the features. It does the job adequately, but as we add more staff, the shortcomings may become too much of a burden.
Pros
Making a Schedule is very easy, especially on the following week as you just have to 'tweak' it.
The employees like how easy it is to request time off.
The timeclock works on Kindles, so a Timeclock kiosk is very inexpensive and even works during a power outage.
Cons
You need to play by their rules, and their is very little personalization possible (for example we prefer to schedule in 2 week sets, but you are forced into a single week at a time)
It should be able to export directly into Quickbooks, but we have to manually enter the times
There should be a section for entering each employee's availability so you don't schedule them outside of their available hours. This is a HUGE oversight.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software, easy to use and connect with staff.
Reviewed on 2019/08/24
When I began using OpenSimSim I had been previously scheduling my staff on a spreadsheet and then...
When I began using OpenSimSim I had been previously scheduling my staff on a spreadsheet and then emailing it to everyone. I discovered OpenSimSim through a google search and decided to give it a try. It was super easy to setup, super easy to connect my staff to it and eliminated so many scheduling frustrations I had been dealing with.
Pros
I love the ability to message my entire staff or individual staff members. I love the ease of the app. I love adding shift opportunities and staff being able to request time off, drop shifts and pick up shifts as they wish.
Cons
I have no negative opinions of this software. It did take me a while to realize that I could turn my device sideways to view the entire schedule but that's just on me for not taking the time to learn its features.